4.3 out of 5

"We (husband and I) were on the 13th floor, so none of the stunning views reported from guests on higher levels. We stayed in a 1 bedroom apartment - ... " More

By a verified traveller on Mon 03 Sep 2018

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Hotel Description

At Melbourne SkyHigh Apartments you'll be within just a 10-minute stroll of popular attractions like SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this property include an indoor swimming pool, and in-room kitchens and washers/dryers.

You can enjoy a flat-screen TV with cable channels, and each apartment features free WiFi, a living room and a dining area. In-room dining is easy with a kitchen that comes equipped with a fridge, a microwave and a hob. A coffee/tea maker, an iron/ironing board and free toiletries are also available. Limited housekeeping is available.

Enjoy the fitness centre and sauna. Additionally, you'll find laundry facilities. There's also the convenience of self parking.

Within a 15-minute walk of this 3.5-star Melbourne Central Business District property, attractions include Bourke Street Mall and Marvel Stadium.

Standard One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$120* Per night/room 4 Sep. - 5 Sep.

Deluxe Two Bedroom Apartment with Two Bathrooms

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Two Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Deluxe One Bedroom Apartment

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Melbourne SkyHigh Apartments ratings based on 95 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Melbourne SkyHigh Apartments

Everyone (61) Business (1) Couples (11) Family (13)
5 out of 5
It was fine - functional and with an amazing view of the bay and the dock lands.

Posted by on 19 Aug. 2019

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Comment from Hotel Management

20 Aug. 2019 by Teresa

Thank you for taking the time to complete our on-line survey after your recent stay with us. We appreciate your feedback about the property and will ensure that your kind words are passed onto our team. Once again thank you for your feedback and we look forward to welcoming you back on your next trip to Melbourne. Kind Regards,

2 out of 5
2 out of 3 lifts out of order 3 out of the 4 days waited 1 hour to get into a lift. Reception person not very friendly or helpful. Smoke alarm had no batteries and was beeping when we let them know they said come down get some batteries and put them. If still not working ring back tomorrow after 9.00am. very disappointed with our experience

Posted by on 14 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Teresa

Thanks for staying with us and taking your valuable time to review us. We apologize for the inconvenience. Thanks again for staying with us and we will look forward to welcome you again. Regards

2 out of 5
We had a terrible experience with the lifts on Friday (09/08) Morning !!! We had to wait 45 minutes to take the lift from level 50 to the ground level. Just one lift was working! The attendant of the facilities did not care about!

Posted by on 9 Aug. 2019

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Comment from Hotel Management

11 Aug. 2019 by Teresa

Thank you for taking the time to complete our on-line survey after your recent stay with us. We appreciate your feedback about the property and will ensure that your kind words are passed onto our team. We are sorry for all the inconvenience that you had during your stay. Please be kindly noticed that we are separated from the building management team and do not in charge the building facilities. Once again thank you for your feedback and we look forward to welcoming you back on your next trip to Melbourne. Kind Regards,

2 out of 5
There was only one lift working for the whole building, I had to wait for 30 minutes

Posted by on 9 Aug. 2019

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Comment from Hotel Management

16 Aug. 2019 by Teresa

Thanks for staying with us and taking your valuable time to review us. We apologize for the inconvenience. Please be kindly noticed that we are separated from the building management team and do not in charge the building facilities. Thanks again for staying with us and we will look forward to welcome you again. Regards

3 out of 5
Good - Location was good, fairly good value and great views to the city. OK stay for a 2 adults and a child. Bad - Look closely under TV cabinet areas etc and it hasn't seen a vacuum cleaner for a while, fresh towels provided after 3 days but the old towels weren't collected and taken away, just left in the bathroom. Tea towel stunk. not clean

Posted by on 30 Jul. 2019

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Comment from Hotel Management

3 Aug. 2019 by Teresa

Thank you for taking the time to complete our on-line survey after your recent stay with us. We appreciate your feedback about the property and will ensure that your kind words are passed onto our team. Please note that housekeeping service is offered for every 4 nights. Once again thank you for your feedback and we look forward to welcoming you back on your next trip to Melbourne. Kind Regards,

4 out of 5
clean and tidy room, parking in a separate building

Posted by on 24 Jul. 2019

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Comment from Hotel Management

26 Jul. 2019 by TERESA

Thanks for staying with us and taking your valuable time to review us. We hope you've had a pleasant time with us. We look forward to seeing you next time. Best regards

4 out of 5

Posted by on 18 Jul. 2019

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Comment from Hotel Management

3 Aug. 2019 by Teresa

Thank you for taking the time to complete our on-line survey after your recent stay with us. We appreciate your feedback about the property and will ensure that your kind words are passed onto our team. Once again thank you for your feedback and we look forward to welcoming you back on your next trip to Melbourne. Kind Regards,

3 out of 5
Location and floor location views were great! Close to all transport

Posted by on 2 Jul. 2019

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Comment from Hotel Management

5 Jul. 2019 by Teresa

Thanks for staying with us and taking your valuable time to review us. We will look forward to welcome you again. Regards

4 out of 5
Good position in the city close to Southern Cross Station, We were unable to adjust the air con, the fridge didn’t work however this was quickly rectified, unit contained all that was needed for 4 people it would have been nice to have something to do the dishes with ie sponge etc

Posted by on 11 Jun. 2019

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Comment from Hotel Management

21 Jun. 2019 by Teresa

Thanks for staying with us and taking your valuable time to review us. We hope you've had a pleasant time with us. We look forward to seeing you next time. Best regards

5 out of 5
Great position close to trams transport clean friendly staff

Posted by on 10 Jun. 2019

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Comment from Hotel Management

21 Jun. 2019 by Teresa

Thanks for staying with us and taking your valuable time to review us. We hope you've had a pleasant time with us. We look forward to seeing you next time. Best regards

About the Melbourne SkyHigh Apartments

Location 568 Collins Street, Melbourne, VIC 3000

Property Features

Melbourne SkyHigh Apartments offers its guests an indoor pool, a sauna, and a fitness centre. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Melbourne apartment is smoke free.

  • 40 guestrooms or units
  • Self-service laundry
  • Front desk (limited hours)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Indoor pool
  • Separate living room
  • Free WiFi
  • Kitchen
  • Laundry facilities
  • Separate dining area
  • Washer/dryer
  • Full-sized refrigerator/freezer
  • Microwave

Internet

Available in all rooms: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Airport: Melbourne, VIC (MEL-Tullamarine) (22.4 km / 13.9 mi)
  • Train station: Spencer Street Station (0.5 km / 0.3 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Melbourne SkyHigh Apartments offers 40 forms of air-conditioned accommodation with washers/dryers and coffee/tea makers. This accommodation offers separate living rooms. Accommodation at this 3.5-star apartment has kitchens with full-sized fridge/freezers, hobs, microwaves and separate dining areas. Bathrooms include a shower and complimentary toiletries. This Melbourne apartment provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Housekeeping is provided on a limited basis.

  • In-room kitchen
  • Washer and dryer
  • Dining room
  • Living room
  • Flat-screen television
  • Cable channels
  • Fridge (full size)
  • Microwave
  • Hob
  • Dishwasher
  • Coffee maker
  • Kitchenware
  • Shower
  • Housekeeping (limited)
  • Toiletries (free)
  • Iron and ironing board
  • Air conditioning
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the apartment include an indoor pool, a sauna and a fitness centre.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 7 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 9 AM - 7:30 PM.
If you are planning to arrive after 7 PM, please contact the property in advance using the information on the booking confirmation.

Guests must contact this property 10 minutes in advance of their arrival to arrange check-in. Please contact the office using the information on the reservation confirmation received after booking.

The front desk at this property is open daily from 9 AM - 7:30 PM.
Guests arriving after 7 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Cribs (infant beds) are not available.

Pets

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No cots (infant beds) available
  • Only service animals are allowed
  • Parking height restrictions apply

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 20.00 per night
  • On-site credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Melbourne SkyHigh Apartments
  • SkyHigh Apartments

You should know

  • Children 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.