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The Chen Melbourne - Art Series

4.5 star property

Photo gallery for The Chen Melbourne - Art Series

Exterior
Miscellaneous
Exterior
Breakfast, lunch and dinner served
Twin Room, 2 Queen Beds (Chen)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
The current price is NZ$180
includes taxes & fees
19 Apr - 20 Apr

Explore the area

View map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Place, Box Hill Central
    ‪2 min walk‬
  • Place, Box Hill Hospital
    ‪7 min walk‬
  • Place, Box Hill Town Hall
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪41 min drive‬

Room options

View all photos for Chen Deluxe King

Chen Deluxe King

Chen Deluxe King

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Chen Deluxe King, Balcony

Chen Deluxe King, Balcony

Chen Deluxe King, Balcony

  • 34 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Chen King, Balcony

Chen King, Balcony

Chen King, Balcony

8.0 out of 10
Very good
(2 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Chen Queen

Minibar, in-room safe, desk, blackout curtains

Chen Queen

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, 2 Queen Beds (Chen)

Twin Room, 2 Queen Beds (Chen)

Twin Room, 2 Queen Beds (Chen)

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

Minibar, in-room safe, desk, blackout curtains

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

  • Sleeps 6
  • 2 Single Beds

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About the area

Melbourne

A luxury stay in Melbourne awaits you at The Chen Melbourne - Art Series. You'll be 0.7 km (0.4 mi) from Box Hill Hospital and 4 km (2.5 mi) from Doncaster Shopping Centre. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a rooftop terrace. .The café, Zero Moda, is open for breakfast, brunch, lunch and dinner. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Box Hill hotel include Deakin University and Swinburne University of Technology.

What's nearby

  • Box Hill Central - 2 min walk - 0.2 km
  • Box Hill Institute - 5 min walk - 0.5 km
  • Box Hill Hospital - 7 min walk - 0.6 km
  • Box Hill Town Hall - 9 min walk - 0.8 km
  • Wattle Park - 3 min drive - 3.1 km

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪The Penny Drop - ‬5 min walk
  • ‪Box Hill Central Foodcourt - ‬5 min walk
  • ‪Indochine Vietnamese Restaurant - ‬11 min walk
  • ‪Fountains Restaurant - ‬6 min walk
  • ‪Gong Cha - ‬6 min walk

About this property

The Chen Melbourne - Art Series

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. An outdoor pool, a rooftop terrace, and tour/ticket assistance are also featured at the luxury The Chen Melbourne - Art Series. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Melbourne hotel is smoke free.

  • 100 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
The Chen Melbourne - Art Series offers 100 accommodations with minibars and a safe. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 24 per day)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

What is the cancellation policy at The Chen Melbourne - Art Series?

The Chen Melbourne - Art Series offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of 7 Apr 2026, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on 19 Apr 2026 start from NZ$180, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chen Melbourne - Art Series?

Yep, The Chen Melbourne - Art Series has a self car park for AUD 24 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Chen Melbourne - Art Series?

The closest beach to The Chen Melbourne - Art Series is St Kilda Beach (13.8 km).

Does The Chen Melbourne - Art Series have a pool?

The Chen Melbourne - Art Series has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is The Chen Melbourne - Art Series family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that The Chen Melbourne - Art Series is a hit with families.

Is there a free airport shuttle available at The Chen Melbourne - Art Series?

No, The Chen Melbourne - Art Series does not offer an airport shuttle service.

Is there a bar or restaurant at The Chen Melbourne - Art Series?

Yep, you can grab a meal at The Chen Melbourne - Art Series's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Chen Melbourne - Art Series?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Chen Melbourne - Art Series?

No, pets are not allowed.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 469 out of 756 reviews
Rating 8 - Good. 200 out of 756 reviews
Rating 6 - Okay. 50 out of 756 reviews
Rating 4 - Poor. 20 out of 756 reviews
Rating 2 - Terrible. 17 out of 756 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Rhona

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly, kind, and helpful staff. Lovely clean, relaxing and quiet room & amenities.
Stayed 1 night in Feb 2026

10/10 Excellent

Peter

Stayed 2 nights in Dec 2025

10/10 Excellent

Clive

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff, particularly front of house Min were exceptional in the their attendance to our needs. The room was at the same level as the staff,excellent in its presentation. Would stay on my next visit without hesitation. Thankyou Min for you kindness and professionalism
Stayed 1 night in Jan 2026

8/10 Good

Gordon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Really good room, I was able to upgrade to king room with balcony, excellent. Staff very helpful. Will be staying there again but longer next time.
Stayed 1 night in Jan 2026

10/10 Excellent

Ian

Travelled with family, Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
The Chen is conveniently located near the train station with plenty of dining options which open till late. Clean and comfortable rooms. Great value!
Stayed 1 night in Dec 2025

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, nice condition of the hotel rooms
Stayed 2 nights in Jan 2026

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good amenities and very convenient location
Stayed 1 night in Jan 2026

10/10 Excellent

Kacey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly service. The hotel manager went out of his way to ensure we had what we needed for a comfortable stay with our toddler - I was very impressed.
Stayed 2 nights in Dec 2025

10/10 Excellent

H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, wonderful and friendly staff who are very accommodating, close to restaurants and shops.
Stayed 3 nights in Dec 2025

10/10 Excellent

Joumana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed for our five night stay in Melbourne . Comfortable , friendly staff , close to shops and public transport , comfortable room
Stayed 5 nights in Dec 2025

10/10 Excellent

Rui Rui

Stayed 2 nights in Dec 2025

10/10 Excellent

Kim

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2025

4/10 Poor

Leigh

Stayed 1 night in Dec 2025

6/10 Okay

Eric

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2025

10/10 Excellent

Jamshid

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were truly awesome! Everything was close by, the hotel is a great place to stay as is right beside trams and metro. All was great except the carpets could be cleaned better as they are a bit dirty in rooms and hallways.
Stayed 7 nights in Dec 2025

10/10 Excellent

SHAOBIN

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jeanette

Business traveller, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Staff very nice.
Stayed 1 night in Dec 2025

8/10 Good

Fely

Stayed 1 night in Dec 2025

6/10 Okay

Christopher

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 2 nights in Dec 2025

10/10 Excellent

MAIERDANJIANG

Stayed 1 night in Dec 2025

10/10 Excellent

NIEL

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Rooms and linen were new and clean. The staff were friendly and helpful. The food from the ground floor restaurants were amazing and well worth the stay.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lee

Stayed 2 nights in Oct 2025

6/10 Okay

Karen

Stayed 2 nights in Nov 2025

2/10 Terrible

XIN

Stayed 4 nights in Nov 2025

2/10 Terrible

Jordan

Liked: Cleanliness, amenities, property conditions & facilities
Please don’t spam my emails give already unsubscribed
Stayed 2 nights in Nov 2025