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The Chen Melbourne - Art Series

Property class: 4.5

Photo gallery for The Chen Melbourne - Art Series

A modern outdoor bathroom with a freestanding tub, a large circular skylight, and a view of a cityscape.
A modern hotel room with a large bed, two wall art pieces, a balcony with a view, and a small table with chairs.
A modern building with a unique facade, large windows, and a prominent vertical element.
A modern restaurant with wooden tables and chairs, a kitchen area, and a view of the city.
A modern lobby with a reception desk, artwork on the walls, and a large abstract sculpture.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
The current price is NZ$168
includes taxes & fees
6 Sept - 7 Sept

Explore the area

View map
850 Whitehouse Rd, Box Hill, VIC, 3128
  • Place, Box Hill Central
    ‪2 min walk‬
  • Place, Box Hill Institute
    ‪5 min walk‬
  • Place, Box Hill Town Hall
    ‪9 min walk‬
  • Airport, Melbourne, VIC (MEL-Tullamarine)
    ‪39 min drive‬

Room options

Room

  • Sleeps 6
  • Free Wi-Fi

View all photos for Chen Deluxe King

A modern hotel room with a large bed, a desk, two chairs, a potted plant, and a city view.

Chen Deluxe King

  • 34 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chen Deluxe King, Balcony

A modern bedroom with a bed, a desk, a wardrobe, and a small dining area.

Chen Deluxe King, Balcony

  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chen King, Balcony

A hotel room with a bed, a desk with two chairs, a lamp, and a window with curtains.

Chen King, Balcony

8.0 out of 10
Very good
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Chen Queen

A modern hotel room with a bed, desk, chairs, and a large window.

Chen Queen

9.4 out of 10
Exceptional
(16 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Queen Beds (Chen)

A hotel room with two beds, a desk, a chair, and large windows with curtains.

Twin Room, 2 Queen Beds (Chen)

8.8 out of 10
Excellent
(12 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

A modern hotel room with a bed, desk, chairs, and a large window.

Deluxe Room, 2 Bedrooms, Connecting Rooms (Chen)

  • 1 bedroom
  • Sleeps 6
  • 2 King Beds
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

Room

  • Sleeps 3
  • Free Wi-Fi

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About the area

Melbourne

A luxury stay in Melbourne awaits you at The Chen Melbourne - Art Series. You'll be 0.5 km (0.3 mi) from Box Hill Hospital and 4 km (2.5 mi) from Doncaster Shopping Centre. Highlights at this Art Deco hotel include a restaurant, an outdoor swimming pool and a rooftop terrace. .The café, Zero Moda, is open for breakfast, brunch, lunch and dinner. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas and a coffee shop/cafe. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Box Hill hotel include Deakin University and Swinburne University of Technology.

What's nearby

  • Box Hill Central - 2 min walk - 0.2 km
  • Box Hill Institute - 5 min walk - 0.5 km
  • Epworth Eastern - 7 min walk - 0.6 km
  • Box Hill Town Hall - 9 min walk - 0.8 km
  • Rod Laver Arena - 22 min drive - 22.3 km

Getting around

  • Box Hill Station - 6 min walk
  • Flinders Street Station - 27 min drive
  • Melbourne Airport (MEL) - 40 min drive

Restaurants

  • ‪McDonald's - ‬4 min drive
  • ‪Gesha - ‬2 min drive
  • ‪Matilda Mont Albert - ‬2 min drive
  • ‪Pizza Works - ‬2 min drive
  • ‪Fountains Restaurant - ‬6 min walk

About this property

The Chen Melbourne - Art Series

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. The Chen Melbourne - Art Series offers its guests an outdoor pool and a fitness centre. A rooftop terrace, tour/ticket assistance, and concierge services are also featured at the luxury The Chen Melbourne - Art Series. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco Melbourne hotel is smoke free.

  • 100 guestrooms or units
  • Terrace on the roof
  • Poolside lounge chairs
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Lift
  • No smoking on site
  • Coffee shop
  • Dining venue
The Chen Melbourne - Art Series offers 100 accommodations with minibars and a safe. This Melbourne hotel provides complimentary wireless Internet access.

Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (AUD 24 per day)
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Golden Lilly
  • Zero Moda

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Tour and ticket assistance

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Art Deco architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch TV

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges AUD 1.1 for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Cots (infant beds) are available for AUD 10.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 24 per day
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of AUD 1.1

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 6:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Art Series Chen Hotel Box Hill
Art Series Chen Hotel
Art Series Chen Box Hill
Art Series Chen
Art Series The Chen
The Chen Melbourne Art Series
The Chen Melbourne - Art Series Hotel
The Chen Melbourne - Art Series Box Hill
The Chen Melbourne - Art Series Hotel Box Hill

Frequently asked questions

What is the cancellation policy at The Chen Melbourne - Art Series?

The Chen Melbourne - Art Series offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Chen Melbourne - Art Series?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at The Chen Melbourne - Art Series on 6 Sept 2026 start from NZ$168, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Chen Melbourne - Art Series?

Yep, The Chen Melbourne - Art Series has a self car park for AUD 24 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to The Chen Melbourne - Art Series?

The closest beach to The Chen Melbourne - Art Series is St Kilda Beach (13.8 km).

Does The Chen Melbourne - Art Series have a pool?

The Chen Melbourne - Art Series has a pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 6:00 AM to 11:00 PM.

Is The Chen Melbourne - Art Series family-friendly?

You bet! With amenities such as children's meals and an outdoor pool, as well as cots/infant beds in the guestrooms, it's no surprise that The Chen Melbourne - Art Series is a hit with families.

Is there a free airport shuttle available at The Chen Melbourne - Art Series?

No, The Chen Melbourne - Art Series does not offer an airport shuttle service.

Is there a bar or restaurant at The Chen Melbourne - Art Series?

Yep, you can grab a meal at The Chen Melbourne - Art Series's onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Chen Melbourne - Art Series?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Chen Melbourne - Art Series?

No, pets are not allowed.

The Chen Melbourne - Art Series Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 491 out of 794 reviews
Rating 8 - Good. 211 out of 794 reviews
Rating 6 - Okay. 54 out of 794 reviews
Rating 4 - Poor. 20 out of 794 reviews
Rating 2 - Terrible. 18 out of 794 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great in helping my elderly parents obtain a park near to the lifts and their room - thanks
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Chun Wing Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, comfy beds, nice staff, has Purezza water machine, convenient parking, good neighbourhood
Stayed 8 nights in Apr 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very convenient location, nice condition of the hotel rooms
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, wonderful and friendly staff who are very accommodating, close to restaurants and shops.
Stayed 3 nights in Dec 2025
Verified review

8/10 Good

Yu-Ting

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to food
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Clean friendly staff
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice and comfortable hotel. Reception staff were very accommoding, roof top pool and gym were fabulous and the room was very clean and thought out. We will stay again!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service
Very happy, definitely will come back again. Room and service was great.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, good amenities and very convenient location
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

William wei cui

Liked: Cleanliness
great
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff especially Sue were wonderful. Thanks
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Linus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a clean room, modern, inviting, even stylish. And the price is excellent value.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Rhona

Liked: Cleanliness, amenities, property conditions & facilities
Extremely friendly, kind, and helpful staff. Lovely clean, relaxing and quiet room & amenities.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Sunmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing is good
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Sunmin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Joumana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It had everything we needed for our five night stay in Melbourne . Comfortable , friendly staff , close to shops and public transport , comfortable room
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Olga

Liked: Cleanliness, staff & service, property conditions & facilities
great location staff were positive and quick to help beds were comfortable shower was always hot
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Gordon

Liked: Cleanliness, amenities, property conditions & facilities
Really good room, I was able to upgrade to king room with balcony, excellent. Staff very helpful. Will be staying there again but longer next time.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place, staff are really helpful and nice. Plenty of places around to shop and eat.
Stayed 7 nights in Oct 2025
Verified review

10/10 Excellent

Ian

Liked: Staff & service, property conditions & facilities, room comfort
The Chen is conveniently located near the train station with plenty of dining options which open till late. Clean and comfortable rooms. Great value!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

NIEL

Liked: Cleanliness, amenities, property conditions & facilities
Rooms and linen were new and clean. The staff were friendly and helpful. The food from the ground floor restaurants were amazing and well worth the stay.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Jeanette

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean. Staff very nice.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Kacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean rooms, friendly service. The hotel manager went out of his way to ensure we had what we needed for a comfortable stay with our toddler - I was very impressed.
Stayed 2 nights in Dec 2025