See all properties
Save

Holiday Inn Express Melbourne Southbank by IHG

4.0 star property
Hotel with free breakfast, near Collins Street

Photo gallery for Holiday Inn Express Melbourne Southbank by IHG

Exterior
Exterior
Exterior
Exterior
View from room

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Gym
The current price is NZ$180
includes taxes & fees
26 May - 27 May

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Collins Street
    ‪10 min walk‬
  • Crown Casino
    ‪14 min walk‬
  • Melbourne Central
    ‪17 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Single Beds (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Single Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

City view

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Standard Room, 1 King Bed (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (High Floor)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds (Free Breakfast)

View from room

Standard Room, 2 Queen Beds (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (High Floor)

View from room

Standard Room, 1 King Bed (High Floor)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Free Breakfast)

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed (Free Breakfast)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Blackout curtains
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

You may also like

Ad
Outdoor pool, open 6 AM to 10 PM, pool loungers

Tyrian Serviced Apartments - Albert Park Lake

Melbourne Central Business District
  • Pool
  • Hot tub
  • Kitchen
  • Washer
4.7 out of 5, Exceptional, 276 reviews
The price is NZ$209
includes taxes & fees
13 May - 14 May
Tyrian Serviced Apartments - Albert Park Lake

About the area

Melbourne

At Holiday Inn Express Melbourne Southbank by IHG you'll be within just a 15-minute stroll of popular places like Collins Street and Crown Casino. Highlights at this hotel include a complimentary breakfast, a restaurant and a 24-hour gym. .The restaurant, Great Room Restaurant, is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Business amenities include 4 meeting rooms and a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. There's also the convenience of self parking. .Attractions within a 15-minute walk of this 4-property class Southbank hotel include Melbourne Convention and Exhibition Centre and SEA LIFE Melbourne.

What's nearby

  • Collins Street - 10 min walk - 0.9 km
  • Crown Casino - 14 min walk - 1.2 km
  • Melbourne Convention and Exhibition Centre - 14 min walk - 1.2 km
  • Melbourne Central - 17 min walk - 1.4 km
  • Rod Laver Arena - 20 min walk - 1.7 km

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 23 min drive

Restaurants

  • ‪Waterfront Southgate - ‬4 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪Roll'd - ‬4 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬3 min walk
  • ‪BearBrass - ‬3 min walk

About this property

Holiday Inn Express Melbourne Southbank by IHG

Hotel with free breakfast, near Collins Street
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and 4 meeting rooms are available. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express Melbourne Southbank by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Melbourne hotel is smoke free.

  • 1 building
  • 345 guestrooms or units
  • 22 levels
  • Built in 2019
  • Continental breakfast (free)
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Holiday Inn Express Melbourne Southbank by IHG offers 345 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include a shower with a hydromassage showerhead, complimentary toiletries and hairdryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Italian

Similar properties

Standard Room, 1 Queen Bed (Free Breakfast)

Holiday Inn Express Melbourne Little Collins by IHG

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, 1,406 reviews
The price is NZ$179
includes taxes & fees
26 May - 27 May
Holiday Inn Express Melbourne Little Collins by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour gym
  • Bicycle storage
  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. This property uses eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank Southbank
Southbank Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank Southbank
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank Southbank
Southbank Holiday Inn Express Melbourne Southbank Hotel
Hotel Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank Southbank
Holiday Inn Express Hotel
Holiday Inn Express
Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel
Holiday Inn Express Melbourne Southbank an IHG Hotel
Holiday Inn Express Melbourne Southbank by IHG Southbank
Holiday Inn Express Melbourne Southbank by IHG Hotel Southbank

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Melbourne Southbank by IHG?

Holiday Inn Express Melbourne Southbank by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Melbourne Southbank by IHG?

As of 30 Apr 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Melbourne Southbank by IHG on 26 May 2025 start from NZ$179.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Melbourne Southbank by IHG?

Yep, Holiday Inn Express Melbourne Southbank by IHG has a self car park with in/out privileges for AUD 35 per night. Onsite parking is limited.

Are there any beaches close to Holiday Inn Express Melbourne Southbank by IHG?

The closest beach to Holiday Inn Express Melbourne Southbank by IHG is St Kilda Beach (5.3 km).

What makes Holiday Inn Express Melbourne Southbank by IHG a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express Melbourne Southbank by IHG.

Is Holiday Inn Express Melbourne Southbank by IHG family-friendly?

You bet! With amenities such as laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express Melbourne Southbank by IHG is a hit with families.

Does Holiday Inn Express Melbourne Southbank by IHG serve breakfast?

Yep, our visitors adore the free continental brekkie here! Available on weekdays between 6:30 AM and 9:30 AM and on weekends from 7:00 AM to 10:00 AM, this is the place to fuel up for a day full of adventure.

Is there a free airport shuttle available at Holiday Inn Express Melbourne Southbank by IHG?

No, Holiday Inn Express Melbourne Southbank by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Express Melbourne Southbank by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Express Melbourne Southbank by IHG?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Holiday Inn Express Melbourne Southbank by IHG?

No, only service animals are allowed.

Holiday Inn Express Melbourne Southbank by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 558 out of 954 reviews
Rating 8 - Good. 284 out of 954 reviews
Rating 6 - Okay. 65 out of 954 reviews
Rating 4 - Poor. 24 out of 954 reviews
Rating 2 - Terrible. 23 out of 954 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Simon

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
The carpet was dirty and had not been cleaned before we arrived. After the first night we put the room service sign out for it to be cleaned. After we came back the floor still hadn’t been vacuumed. The surfaces in the room were dusty and the walls were dirty as well. On a positive note it’s in a great location.
Stayed 2 nights in Apr 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and accommodating. Nothing was too much trouble. Mikey and Clarissa were standouts for service. The breakfast included was excellent for choice and quality ( no need for lunch after that). Rooms were very comfortable.
Stayed 3 nights in Apr 2025

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, wonderft included breakfast, good price, will stay there again
Stayed 1 night in Apr 2025

10/10 Excellent

Stephan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to Southbank and the Arts Precinct
Stayed 1 night in Apr 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel free upgrades. Beautiful buffet breakfast. Very clean hotel. Only thing no water provided in fridege must bring your own. Only access to water was from a tap in the bathroom. And bring your tissues and hand wipes.
Stayed 2 nights in Apr 2025

10/10 Excellent

jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
l
Stayed 2 nights in Mar 2025

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Mar 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Greg

Stayed 1 night in Mar 2025

10/10 Excellent

Vikki

Stayed 4 nights in Mar 2025

6/10 Okay

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

8/10 Good

Kylie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's clean and it was comfortable
Stayed 1 night in Mar 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were pleasant, premises were clean.. would definitely recommend.
Stayed 1 night in Mar 2025

8/10 Good

Mathew

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Not enough staff
Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great find, very convenient
Stayed 2 nights in Feb 2025

10/10 Excellent

Renee

Stayed 2 nights in Feb 2025

8/10 Good

Greg

Travelled with partner
Liked: Amenities
Convenient
Stayed 1 night in Feb 2025

8/10 Good

Debbie, Booyong

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly, helpful reception staff and clean rooms were the good things. Bad thing was the size of the rooms.
Stayed 1 night in Feb 2025

8/10 Good

Loretta

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great value for money, great location, great breakfast but the line for check in was ridiculous and the worst I’ve struck. If heck in is at 2pm and your full or close to then why don’t you roster staff appropriately. The check in line was back to the elevators ( about 14 people in front of me )and 2 people on reception. The 2 staff were also on the phone, sorting out peoples internet and keys not working issues and it took over half an hour. Apart from that it was good .
Stayed 1 night in Feb 2025

6/10 Okay

Kris

Travelled with group
It was ok, I will not be rushing back in a hurry
Stayed 1 night in Feb 2025

4/10 Poor

Pierina

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Unfortunately our stay was not good at all. It started with us ordering room service to find that our order ( which was a process in itself) was not actioned and after a 45 minute wait for buffalo wings and fries and a glass of wine, we had to pick it up from reception and the wine did not materialise. Breakfast was ordinary with bad service . My husband walks with a wheel walker and we were jammed into a space when the staff closed the sliding door marking “ the end of breakfast”. Staff generally unhelpful and quite rude. Bathroom in our room had a n awful smell and the aircon couldn’t be altered. I also couldn’t contact hotel beforehand as Phone connection never worked.
Stayed 1 night in Feb 2025

10/10 Excellent

Shawn, Furner

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good in regards to Southbank being just a few minutes walk away. Hotel was clean and quiet, staff were friendly, reasonable amount of options available at breakfast, although not a big fan of the coffee machines, they have the same one across the road at 7 Eleven. Overall we were happy with our stay and would absolutely stay here again.
Stayed 2 nights in Jan 2025

2/10 Terrible

Wenmei

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was in a great location for going to the Australian Open and other tours that we took. The buffet breakfast was great, except you had to pay for decaf coffee which doesn't seem fair with regular coffee available and free. The room was good but the bathroom configuration was awful. It is very small and not user friendly for two people. Otherwise the hotel was good.
Stayed 3 nights in Jan 2025

10/10 Excellent

James, Oriental Bay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025