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Holiday Inn Downtown Memphis by IHG

3.0 star property
Hotel with free local shuttle, steps from Peabody Ducks

Photo gallery for Holiday Inn Downtown Memphis by IHG

Exterior
Breakfast, lunch, dinner served; American cuisine
Exterior
Exterior
1 bedroom, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Room service
  • Breakfast available
  • Bar
  • Housekeeping
  • 24/7 front desk
  • Parking available

Explore the area

Map
160 Union Ave, Memphis, TN, 38103
  • Peabody Ducks
    ‪2 min walk‬
  • Beale Street
    ‪5 min walk‬
  • FedExForum
    ‪6 min walk‬
  • Memphis, TN (MEM-Memphis Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Roll-in Shower (Communications)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Roll-in Shower (Communications)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, Accessible Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, City View

8.0 out of 10
Very good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.4 out of 10
Good
(25 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Separate bedroom
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

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Exterior

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About the area

Memphis

Holiday Inn Downtown Memphis by IHG puts you in the heart of Memphis, within steps of Peabody Ducks and AutoZone Park. Highlights at this hotel include a restaurant, a free area shuttle and a bar/lounge. .The restaurant, Downtown Bar & Grill, serves American cuisine and is open for breakfast, lunch and dinner. 6000 square feet (557 square metres) of event facilities include 5 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. Breakfast is available daily. There's also valet parking, along with the convenience of an area shuttle. .Sights within a 10-minute walk of this 3-property class Downtown Memphis hotel include Beale Street and Gibson Guitar Museum.

What's nearby

  • Peabody Ducks - 2 min walk - 0.2 km
  • AutoZone Park - 2 min walk - 0.2 km
  • Beale Street - 5 min walk - 0.4 km
  • FedExForum - 6 min walk - 0.6 km
  • Beale Street Landing - 8 min walk - 0.7 km

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 18 min drive

Restaurants

  • ‪Flying Saucer - ‬5 min walk
  • ‪Charlie Vergos' Rendezvous - ‬1 min walk
  • ‪Huey's Restaurant - ‬1 min walk
  • ‪Tamp & Tap - ‬3 min walk
  • ‪Blind Bear - ‬5 min walk

About this property

Holiday Inn Downtown Memphis by IHG

Hotel with free local shuttle, steps from Peabody Ducks
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 5 meeting rooms are available.

WiFi is free in public spaces. Event space at this hotel measures 6000 square feet (557 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Downtown Memphis by IHG. A free area shuttle within 5.00 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Memphis hotel.

  • 1 building
  • 192 guestrooms or units
  • 15 levels
  • Conference rooms
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Corner/local shop
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown Memphis by IHG offers 192 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast available for a fee
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot
  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 5 meeting rooms
  • 6,000 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 27 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. 

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Memphis By Ihg Memphis
Holiday Inn Downtown Memphis
Holiday Inn Downtown Memphis by IHG Hotel
Holiday Inn Downtown Memphis an IHG Hotel
Holiday Inn Downtown Memphis by IHG Memphis
Holiday Inn Downtown Memphis by IHG Hotel Memphis

Frequently asked questions

What is the cancellation policy at Holiday Inn Downtown Memphis by IHG?

Holiday Inn Downtown Memphis by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Downtown Memphis by IHG?

Yep, Holiday Inn Downtown Memphis by IHG has valet parking with in/out privileges for USD 27 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Is Holiday Inn Downtown Memphis by IHG family-friendly?

You bet! With amenities such as a corner/local shop and a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Downtown Memphis by IHG is a hit with families.

Does Holiday Inn Downtown Memphis by IHG serve breakfast?

Yep, brekkie is offered daily.

Is there a free airport shuttle available at Holiday Inn Downtown Memphis by IHG?

No, Holiday Inn Downtown Memphis by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Downtown Memphis by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Downtown Memphis by IHG?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Downtown Memphis by IHG?

No, pets are not allowed.

Holiday Inn Downtown Memphis by IHG Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 303 out of 1003 reviews
Rating 8 - Good. 255 out of 1003 reviews
Rating 6 - Okay. 159 out of 1003 reviews
Rating 4 - Poor. 124 out of 1003 reviews
Rating 2 - Terrible. 162 out of 1003 reviews

7.6/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Phillip

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not happy with any of the service from Hotels.com

When I checked in there was no air conditioning, no lights in the elevator and when I wanted to take a shower there was no hot water. I was only staying one night because I was just passing through on a long road trip and the main reason for me to stop is to be able to take a shower. Nobody did anything to compensate me including Hotels.com
Stayed 1 night in Mar 2025

6/10 Okay

Shelley

Travelled with family
Liked: Cleanliness, staff & service
When we arrived to check in we were informed the air conditioning was out. The did let us check out our room first before we decided to stay or not. We ended up staying as we had just driven 10 hours. They did provide a fan. They did not mention all but 2 of the 3 elevators were out of order and the 1 that was working only had emergency lighting inside. Then when it came to morning and taking showers, there was no hot water at all. Also ice makers were only working on certain floors. Other than that, I guess bed was fine and room was clean. $30 for parking was a bit steep. I’d definitely call this hotel first before booking to make sure they aren’t having issues. Holiday Inns are usually a safe bet.
Stayed 1 night in Mar 2025

2/10 Terrible

James P

Stayed 1 night in Feb 2025

2/10 Terrible

Jacklyne

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible! No hot water or AC. Apparently they hadn’t had hot water for several days but didn’t notify us until we were checking in. So we couldn’t make alternate arrangements and were stuck there. Dirty towels in room, lights in elevator burnt out, no wifi in room. This place was beyond disappointing.
Stayed 2 nights in Mar 2025

2/10 Terrible

Mercedes

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

2/10 Terrible

Tanner

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
This was the worst experience at a hotel. Other than the staff which was great. When we got to the hotel the staff checking us in told us the ac was not working and to go check the room. Then a guy who I found out was the owner of the place said oh no we got that fixed so we decided to stay… worst mistake we made on our trip. We got to the room that night and we found out in fact the ac had not been fixed. So in fact the owner lied to our face. He then told the manager that the front desk was turning away customers which in fact she was doing her job very well. What a POS! Then the next morning after making it though the night we go to shower and there is no hot water. Even if they fix the issues I will never stay here again! And they charged us full price for the night!!!! Holiday in lost a customer here all because of a crappy owner!! And the room my friend stayed in hadn’t been cleaned before from the guy that had checked out cause of the same issues we had. On a positive note it gave us an opportunity to stay at Neopolean which is just around the corner it’s an older place but the staff and place were friendly and nice. I told them they should hire the front desk clerk from holiday inn. Do not stay here!!! We wondered why it seemed like we were the only ones in the hotel. Even the bar was closed down…
Stayed 3 nights in Feb 2025

2/10 Terrible

Tamarcia

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Riley

Disliked: Cleanliness, property conditions & facilities, room comfort
Very hot room was 93 degrees
Stayed 2 nights in Feb 2025

4/10 Poor

Lisa

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was very nice and helpful at check in. The property is poorly maintained. Besides outdated rooms with chipped furniture, the air conditioning wasn’t working. It was 82 degrees in our room all night. I suspect that was not a new development because there was a box fan in the room when we arrived. Also, there were no functioning lights in the one working elevator until someone stuck a puck light up, providing minimal lighting. It would have been nice if these things had been mentioned at check in.
Stayed 1 night in Mar 2025

2/10 Terrible

Karea

Stayed 1 night in Mar 2025

2/10 Terrible

Markia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrive to the hotel, there was no hot water or air-conditioning in the place was unbelievable. I didn’t even receive a refund.
Stayed 1 night in Mar 2025

4/10 Poor

Matthew, Clive

Liked: Staff & service
Stayed 1 night in Mar 2025

2/10 Terrible

Riley

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was not very good. Air conditioning was out. The room was 96 degrees. The hot water did not work so we had to take a freezing cold shower. Only one elevator was in working order. The staff was powerless to do anything as the situation was out of their control. Unfortunately, this was the worst stay I’ve experienced in my life.
Stayed 1 night in Mar 2025

4/10 Poor

Rachel

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Ben

Stayed 1 night in Feb 2025

4/10 Poor

Joseph

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Poor Stay

All outlets were broken mostly. Boiler was broken at the time of visit so no hot water even with 20 degree and below weather.
Stayed 3 nights in Feb 2025

8/10 Good

Luis Rene

Stayed 1 night in Feb 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff and valet! Comfy beds. Close to Beale Street
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service
It was easy checking in. The heat didnt work in our room. I was charged twice on my card
Stayed 1 night in Feb 2025

2/10 Terrible

Denise

Stayed 1 night in Feb 2025

6/10 Okay

Jacob

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac broke down so all there was was a box fan. They couldn’t get m checked in rv though I booked and paid before I arrived
Stayed 1 night in Feb 2025

8/10 Good

Nate

Business traveller
Liked: Property conditions & facilities
The Peabody is a unique hotel for more reasons than just the fantastic live ducks in the fountain. From the classic wall built phone booths to the giant golden dog statues, there is something fun to discover everyone you look.
Stayed 5 nights in Jan 2025

6/10 Okay

Daniel

Travelled with partner
This hotel is conveniently located a few blocks from Beale St. It offers comfortable accommodations for a reasonable price.
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were some issues outside of the staff's control and they were superb, friendly and helpful.
Stayed 4 nights in Jan 2025