Holiday Inn Downtown Memphis, an IHG Hotel

3.0 star property
Hotel with free local shuttle, walk to Beale Street

Choose dates to view prices

Photo gallery for Holiday Inn Downtown Memphis, an IHG Hotel

Exterior
Street view
In-room safe, desk, laptop workspace, iron/ironing board
Meeting facility
Breakfast, lunch and dinner served
Reviews
7.2

Good

Popular amenities

  • LaundryLaundryLaundry
  • Parking availableParking availableParking available
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
  • HousekeepingHousekeepingHousekeeping

Explore the area

Map
160 Union Ave, Memphis, TN, 38103
  • Popular LocationPeabody Ducks2 min walk
  • Popular LocationBeale Street7 min walk
  • Popular LocationFedEx Forum9 min walk
  • AirportMemphis, TN (MEM-Memphis Intl.)20 min drive

Room options

Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

7.5/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Premium Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

7.6/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, Accessible (Mobil, Tub)

7.8/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Standard Room

7.1/10 Good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

Standard Room, 1 King Bed, City View

8.6/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds, City View

8/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Shower/bath combination
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds

8.4/10 Very good

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Pillow menu
Hairdryer
Private bathroom
Shower/bath combination
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Memphis

Holiday Inn Downtown Memphis, an IHG Hotel puts you in the heart of Memphis, within steps of Peabody Ducks and AutoZone Park. Highlights at this hotel include a restaurant, a free area shuttle and a bar/lounge. .The restaurant, Downtown Bar & Grill, is open for breakfast, lunch and dinner. 5156 square feet (479 square metres) of event facilities include 3 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas and a gym. There's also valet parking, along with the convenience of an area shuttle. .Sights within a 10-minute walk of this Downtown Memphis hotel include Beale Street and Gibson Guitar Museum.

What's nearby

  • Peabody Ducks - 2 min walk
  • AutoZone Park - 2 min walk
  • Beale Street - 7 min walk
  • Beale Street Landing - 9 min walk
  • FedEx Forum - 9 min walk

Getting around

  • Memphis Central Station - 20 min walk
  • Memphis International Airport (MEM) - 19 min drive

Restaurants

  • Charlie Vergos' Rendezvous
  • Tamp & Tap - 3 min walk
  • Huey's Restaurant - 1 min walk
  • Kooky Canuck - 2 min walk
  • Bardog Tavern - 4 min walk

About this property

Holiday Inn Downtown Memphis, an IHG Hotel

Hotel with free local shuttle, walk to Beale Street
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 3 meeting rooms are available.

Public spaces have free WiFi and wired Internet. Event space at this hotel measures 5156 square feet (479 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Downtown Memphis, an IHG Hotel. A free area shuttle within 5.00 mi is available. For a fee, parking is available.

Smoking is allowed in designated areas at this Memphis hotel.

  • 1 building
  • 192 guestrooms or units
  • 15 levels
  • 5156 sq ft of conference space
  • 479 sq. m of conference space
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Holiday Inn Downtown Memphis, an IHG Hotel offers 192 air-conditioned accommodations with a safe and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Memphis hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Free area shuttle up to 5 mi
  • Area shuttle
  • Valet parking on site (USD 25 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Downtown Bar & Grill

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,156 square feet of conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Building
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 2 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 25.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Beale
Holiday Inn Beale Hotel
Holiday Inn Beale Hotel Memphis-Downtown St.
Holiday Inn Memphis-Downtown Beale St.
Holiday Inn Downtown Memphis Hotel
Holiday Inn Downtown Memphis
Holiday Inn Beale Street
Memphis Holiday Inn
Holiday Inn Memphis
Holiday Inn Downtown Memphis
Memphis, An Ihg Hotel Memphis
Holiday Inn Downtown Memphis, an IHG Hotel Hotel
Holiday Inn Downtown Memphis, an IHG Hotel Memphis
Holiday Inn Downtown Memphis, an IHG Hotel Hotel Memphis

Frequently asked questions

What is the cancellation policy at Holiday Inn Downtown Memphis, an IHG Hotel?

Holiday Inn Downtown Memphis, an IHG Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Downtown Memphis, an IHG Hotel?

As of 21 May 2024, prices found for a 1-night stay for 2 adults at Holiday Inn Downtown Memphis, an IHG Hotel on 31 May 2024 start from NZ$296.04, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Downtown Memphis, an IHG Hotel?

Yep, Holiday Inn Downtown Memphis, an IHG Hotel has valet parking with in/out privileges for USD 25.00 per day. Additionally there is motorhome/coach/lorry parking, for a fee.

Is Holiday Inn Downtown Memphis, an IHG Hotel family-friendly?

You bet! With amenities such as a free local area shuttle, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Downtown Memphis, an IHG Hotel is a hit with families.

Does Holiday Inn Downtown Memphis, an IHG Hotel serve breakfast?

Yep, brekkie is offered daily.

Is there a free airport shuttle available at Holiday Inn Downtown Memphis, an IHG Hotel?

No, Holiday Inn Downtown Memphis, an IHG Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Downtown Memphis, an IHG Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Holiday Inn Downtown Memphis, an IHG Hotel?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Holiday Inn Downtown Memphis, an IHG Hotel?

No, pets are not allowed.

Holiday Inn Downtown Memphis, an IHG Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 305 out of 1003 reviews" "
Rating 8 - Good. 305 out of 1003 reviews" "
Rating 6 - Okay. 162 out of 1003 reviews" "
Rating 4 - Poor. 116 out of 1003 reviews" "
Rating 2 - Terrible. 115 out of 1003 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

Kirsten

Disliked: Staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

4/10 Poor

Gloria

Travelled with family
Disliked: Property conditions & facilities
No heating
Stayed 1 night in Feb 2024

2/10 Terrible

Jordan

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived, check in was normal. As soon as we got to the room, we noticed it was warm, but since it was cold outside, we didn’t think anything of it. The next day, we noticed that the room was not getting any cooler, even with a change from heat to AC. We called the front desk in the morning to let them know. When we arrived, many hours later, our room was 96°. When the issue was brought up with the front desk, we were told that someone should have “warned us” when we checked in. Our towels smelled like mold and when we arrived, the toilet had been used, not flushed, and not cleaned. I’m incredibly disappointed at the state of our room and traveling with 2 young kids, the cleanliness made it unhygienic for them.
Stayed 3 nights in Feb 2024

2/10 Terrible

Kaylen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
First Room - DARK BROWN water came out of the sink then the sink wouldnt drain - the water came straight out of the water in the shower instead of the shower head. Called front desk - moved us to a second room - 2nd room - NO AC- room was 88* turned ac down and gave it an hour - still blew hot air. Called front desk - they were going to send maintenance up.... While waiting on maintenance, we saw what I can only assume was bed bugs on the bed - I ABOUT DIED! Never have I ever. We grabbed our stuff and went down to the desk again, the staff was nice and tried to move us to another room quickly - but we were pretty much done by this point. 3rd room was better - but the AC went out on night 2 and we didnt have hot water for the first 2 nights. Checked the bed very closely for bugs - seemed to be fine - but really put a damper on our weekend getaway. The staff was nice but this hotel realllllly needs some help. Save your time, money, and sanity - book somewhere else.
Stayed 3 nights in Feb 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Helpful maintenance staff. No hot water, moved our room and water was hot. You have to choose between hot or cool air. It was 87 degrees when we got into the second room. Maintenance and staff were very helpful.
Stayed 2 nights in Feb 2024

8/10 Good

Phil

Travelled with group
Liked: Cleanliness, staff & service
Okay stay gor the price. Heat and hot water didnt work when it was freezing out
Stayed 1 night in Feb 2024

2/10 Terrible

Lori

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Our group booked 5 rooms and 3 of the rooms had to switch rooms and one twice. Problems included no hot water, scolding hot water, hot water in the toilet, no air conditioning, broken key pad (had to wait 1.5 hours while maintenance broke into room from adjoining room), and not having the food available for dinner that we ordered. Staff and maintenance did their best with a very poor situation.

6/10 Okay

Nicole

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The maintenance and housekeeping staff were friendly and helpful. Needed to change rooms due to no hot water but the room change resolved that. Also, you have to choose between cool or warm air. It got up to 87 degrees in our room. Had to have maintenance switch it to cool. Tip is to pick the cool option, you can’t have both.
Stayed 1 night in Feb 2024

4/10 Poor

Kevin

Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2024

10/10 Excellent

Shaquilla

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 1 night in Feb 2024