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Hotel Boutique Santa Elena

Property class: 2.5

Photo gallery for Hotel Boutique Santa Elena

A courtyard with a stone wall, a round table with chairs, and potted plants.
A hallway with a tiled floor, potted plants, and a wooden door.
A hotel room with a bed, bedside tables, a TV, a green door, and a view of the outside.
A room with a sofa, a chair, a small table, a decorative wall, and a window with a metal gate.
A stone-walled room with a small pool and a blue object on the floor.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk
The current price is NZ$124
includes taxes & fees
1 Dec - 2 Dec

Explore the area

View map
C. 62 Centro, 434, Mérida, YUC, 97000
  • Place, Parque Santa Lucía
    ‪3 min walk‬
  • Place, Paseo de Montejo
    ‪6 min walk‬
  • Place, Mérida Cathedral
    ‪10 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪13 min drive‬

Room options

View all photos for Comfort Room

A bedroom with a bed, nightstands, a green wardrobe, and two framed pictures on the wall.

Comfort Room

9.4 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A bedroom with a large bed, wooden headboard, bedside tables with lamps, a mirror, and a chair.

Deluxe Room

9.6 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

A hotel room with two beds, a desk, a TV, and a large window with a decorative door.

Family Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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Mérida Centro
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
9.0 out of 10, Wonderful, 1,003 reviews
The price is NZ$293
includes taxes & fees
14 Dec - 15 Dec
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About the area

Mérida

Hotel Boutique Santa Elena puts you in the heart of Mérida, within just a 10-minute stroll of popular attractions like Paseo de Montejo and Plaza Grande. Highlights at this hotel include an indoor swimming pool and in-room free WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. .Attractions within a 20-minute walk of this Mérida Centro hotel include Mérida Cathedral and Yucatan International Convention Center.

What's nearby

  • Parque Santa Lucía - 3 min walk - 0.3 km
  • Paseo de Montejo - 6 min walk - 0.6 km
  • Santa Ana Park - 6 min walk - 0.6 km
  • Mérida Cathedral - 10 min walk - 0.9 km
  • Plaza Grande - 10 min walk - 0.9 km

Getting around

  • Teya-Merida Station - 26 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 21 min drive

Restaurants

  • ‪La Negrita Cantina - ‬2 min walk
  • ‪Beer Lovers Mid - ‬2 min walk
  • ‪La Tratto Santa Lucía - ‬4 min walk
  • ‪Café Chuc - ‬3 min walk
  • ‪Casa Yucatan - ‬3 min walk

About this property

Hotel Boutique Santa Elena

Hotel Boutique Santa Elena offers its guests an indoor pool and a garden. WiFi is free in public spaces.

This Mérida hotel is smoke free.

  • 1 floor
  • 11 guestrooms or units
  • Front desk (24 hours)
  • Garden
  • No smoking on site
Hotel Boutique Santa Elena offers 11 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch Smart televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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An indoor courtyard with tiled flooring, arches, potted plants, and seating areas.
Hotel Caribe
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  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.2 out of 5, Very good, 1,001 reviews
The price is NZ$93
includes taxes & fees
1 Dec - 2 Dec
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Indoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • 1 floor
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 4:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Boutique Santa Elena

Children and extra beds

  • This property does not allow children.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 11:00 PM
  • Pets and service animals are not allowed on site.

Property is also known as

Boutique Santa Elena Merida
Hotel Boutique Santa Helena
Hotel Boutique Santa Elena Hotel
Hotel Boutique Santa Elena Mérida
Hotel Boutique Santa Elena Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel Boutique Santa Elena?

Hotel Boutique Santa Elena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Boutique Santa Elena?

As of 14 Nov 2026, prices found for a 1-night stay for 2 adults at Hotel Boutique Santa Elena on 1 Dec 2026 start from NZ$124, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Boutique Santa Elena have a pool?

Hotel Boutique Santa Elena has an indoor pool. The pool is open 7:00 AM to 11:00 PM.

Is there a free airport shuttle available at Hotel Boutique Santa Elena?

No, Hotel Boutique Santa Elena does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Boutique Santa Elena?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Boutique Santa Elena?

No, pets and service animals are not allowed.

Hotel Boutique Santa Elena Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 103 out of 136 reviews
Rating 8 - Good. 24 out of 136 reviews
Rating 6 - Okay. 8 out of 136 reviews
Rating 4 - Poor. 1 out of 136 reviews
Rating 2 - Terrible. 0 out of 136 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best Hotel and staff shops nearby, clean room and beautiful architecture!!!!!! Staff was incredible
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay! The staff was genuinely friendly, the room was clean and comfortable, and everything was exactly as expected. The service made me feel welcome from the moment I arrived. I would definitely stay here again and highly recommend it to anyone visiting the area.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice hotel
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone very helpful. Thanks Mario for your personalized job for us. The Cenote in the property at the pool the best. If anyone visit Merida and looking for Boutique Hotel this is the best.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, centrally located, amazing staff. Will definitely go back.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Great central location and super friendly staff. The hotel is in a renovated old building with a lot of characters.
Stayed 5 nights in Feb 2026
Verified review

10/10 Excellent

Todo excelente
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
For the price, it was quite elegant and stylish. Would stay there again.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Very nice place close to restaurants, nightlife and entertainment, very walkable and affordable, definitely I be back!
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Everything was fine. I had a great stay here.
An artificial Cenote but it's cool!
The entrance
A little garden
The bedroom it's comfort as well as the bed
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good basic accommodation. Clean and safe. Staff was great, helpful and friendly. Not a high end spot by any measure but if you want a clean, secure and central location at a great price point this fits perfectly.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente service
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hidden gem

Great area , super helpful staff , nice rooms
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The room was excellent, so was the staff! My only complaint was that the price I agreed to when I reserved my stay wasn’t honored by the hotel when I came to check in. The hotel should have food way to honor the price I was given
Stayed 8 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 3 nights while visiting Merida. The location is the best you could find in the middle of everything. Staff was extremely friendly and professional. We were disappointed with the pool as it’s basically a dark hole in the ground and did not look clean (we didn’t go in). The bathroom is a half wall so unless you are single, it’s not very practical. Water pressure was amazing in the shower. There are no curtains in the window so if you like to sleep in, this could be an issue (it wasn’t for us). Overall I would recommend the hotel for a few days if you want to be able to walk everywhere in Centro
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Staff member John was exceptional. Location was close to el Centro and to Calle 47 (gastronomical street). Very quiet. Never hot water in the shower. "Pool" was non-functional. Photos were misleading: Our room was very small and did not match the photos. Photos indicated a common space that did not exist.
Stayed 4 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness
Disliked: Amenities
It was fine... But far from a "boutique hotel". The bed was just okay. The cenote pool was out of order our whole stay. We asked for two extra pillows and that cost extra. It was a nice hotel, but boutique is all about service and historic. They got the historic part but need to work on the service part. Also, the vending machine in the center courtyard is just not boutique. Sell stuff at the main desk, not out of the machine. And lastly, the toilets were super weak, we had to leave the hotel to go #2. Lame!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day one, I found the safe box locked, therefore it was unusable, I made them aware of it but it was never corrected. Day two, I wasn’t informed that I had to leave the key in the front desk when leaving for the day. I came back that night and my room wasn’t made. Only stayed two nights but they didn’t clean the room or made the bed. Bummer. Other than that the place was nice and well maintained, the location unbeatable and the price was right.
Stayed 2 nights in Sep 2025
Verified review

6/10 Okay

Liked: Staff & service
Mucho ruido en la habitación , pedimos que nos cambiaran a la tercera noche por los ruidos y no salía agua caliente y en la otra habitación ya salía agua caliente rápido pero los ruidos eran fuertes desde las 4 -5 am se escuchaba todo lo de recepecion y huéspedes. Está bien ubicado y buen precio.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy limpio, atentos en todo momento... La piscina con cloro, pero es normal por cuestión del tipo de estructura
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general un buen lugar para hospedarse a 4 cuadras del centro
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy amable, cerca del Centro y estancias muy limpias.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación! Buenas amenidades
Stayed 1 night in Jul 2026