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Hotel El Cid Merida

Property class: 3

Photo gallery for Hotel El Cid Merida

A swimming pool with a red wall and white arches, surrounded by palm trees and potted plants.
A spacious hallway with a polished floor, a reception desk, and a staircase leading to an upper level.
A hotel room with two beds, a sofa, a TV, and a tiled floor.
A modern hotel named "Hotel El CID" with a clean, minimalist design.
A room with a dining table and chairs, a cabinet, and a window with a view of greenery.

Reviews

6.0 out of 10

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Housekeeping

Explore the area

View map
Calle 61 # 573 A x 74 y 76 Col Centro, Mérida, YUC, 97000
  • Place, Parque Zoológico del Centenario
    ‪11 min walk‬
  • Place, Mérida Cathedral
    ‪16 min walk‬
  • Place, Plaza Grande
    ‪16 min walk‬
  • Airport, Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.)
    ‪11 min drive‬

Room options

View all photos for Room

A hotel room with two beds, a sofa, a TV, and a window.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with two beds, each with a floral bedspread, a bedside table with a lamp, and a framed picture on the wall.

Standard Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room

A bed with a floral bedspread, a black upholstered chair, and a white pillow.

Standard Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room Standard

Free WiFi, bed sheets

Double Room Standard

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Room

A hotel room with two beds, a nightstand, and a lamp.

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Standard Triple Room

A hotel room with two beds, each with a floral bedspread, a small bedside table, and a headboard.

Standard Triple Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Double Beds
  • Free Wi-Fi

View all photos for Family Room

A hotel room with two beds, each with a floral bedspread, a small bedside table, and a headboard.

Family Room

  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Deluxe Double Room

A hotel room with two beds, a sofa, a TV, and a tiled floor.

Deluxe Double Room

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Mérida

At Hotel El Cid Merida you'll be within a short 5-minute stroll of Casa Frederick Catherwood and Catherwood House Museum. Highlights at this hotel include an outdoor swimming pool and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and tour/ticket assistance. Other amenities include luggage storage and a banquet hall. There's also the convenience of free self parking. .Within a 30-minute walk of this 3-property class Mérida Centro hotel, attractions include Mérida Cathedral and Paseo de Montejo.

What's nearby

  • Santiago Park - 5 min walk - 0.5 km
  • Parque Zoológico del Centenario - 11 min walk - 1.0 km
  • Mérida Cathedral - 16 min walk - 1.4 km
  • Plaza Grande - 16 min walk - 1.4 km
  • Paseo de Montejo - 3 min drive - 1.5 km

Getting around

  • Teya-Merida Station - 27 min drive
  • Merida, Yucatan (MID-Manuel Crescencio Rejon Intl.) - 14 min drive

Restaurants

  • ‪Museo de la Gastronomía Yucateca - ‬17 min walk
  • ‪La Chaya Maya - ‬18 min walk
  • ‪Dulcería y Sorbetería Colón - ‬14 min walk
  • ‪Taquería La Lupita - ‬6 min walk
  • ‪Galerón Club de Café - ‬9 min walk

About this property

Hotel El Cid Merida

As a guest of Hotel El Cid Merida, you'll find an outdoor pool and tour/ticket assistance. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Mérida hotel.

  • 64 guestrooms or units
  • 2 levels
  • Conference rooms
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Smoking in designated areas
Hotel El Cid Merida offers 64 accommodations with air conditioning. Televisions come with cable channels.

Bathrooms include a shower. This Mérida hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

El Cid Hotel Merida
El Cid Merida
Hotel Cid Merida
Hotel El Cid Merida
Hotel El Cid Merida Hotel
Hotel El Cid Merida Mérida
Hotel El Cid Merida Hotel Mérida

Frequently asked questions

What is the cancellation policy at Hotel El Cid Merida?

Hotel El Cid Merida offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel El Cid Merida?

Yep, Hotel El Cid Merida has a free self car park. Onsite parking is limited.

Does Hotel El Cid Merida have a pool?

Hotel El Cid Merida has an outdoor pool.

Is there a free airport shuttle available at Hotel El Cid Merida?

No, Hotel El Cid Merida does not offer an airport shuttle service.

What time are check-in & check-out at Hotel El Cid Merida?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel El Cid Merida?

No, only service animals are allowed.

Hotel El Cid Merida Reviews

Reviews

6.0
Rating 10 - Excellent. 105 out of 579 reviews
Rating 8 - Good. 124 out of 579 reviews
Rating 6 - Okay. 116 out of 579 reviews
Rating 4 - Poor. 92 out of 579 reviews
Rating 2 - Terrible. 142 out of 579 reviews

6.0/10

Cleanliness

6.4/10

Staff & service

5.6/10

Amenities

5.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Delia

Liked: Cleanliness, staff & service, property conditions & facilities
Very comfortable. Staff friendly
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

So far everything is very nice and The person who received me was very kind and informed me how to get to the most important places here .
Stayed 1 night in Nov 2024
Verified review

4/10 Poor

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities
I booked a room for 5 days. When I arrived I noticed the room full of black mold. At the reception they refused t9 help, indicating to call Expedia and to complain to them. I spoke with Expedia, and Expedia called several times the hotel without success. Until the next day the assigned me a different room, better than the first one. After that I was pleased.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

VALERIA

Liked: Cleanliness, staff & service, property conditions & facilities
Ex
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Barbara

The pool was not useable otherwise a good stay.
Stayed 11 nights in Mar 2024
Verified review

6/10 Okay

Arturo de Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Spacious and quiet room. I did not have any interaction with the staff other than the person at the reception who was not that helpful during the check in process. I have to say that the cleaning staff was very efficient providing clean towels everyday, I thank them for being nice even though I didn't meet them.
Stayed 3 nights in Jun 2025
Verified review

2/10 Terrible

Hayver

Disliked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2025
Verified review

6/10 Okay

Yolanda

Liked: Cleanliness, staff & service
Disliked: Amenities
I didn’t have the chance to see the pool, but I was told it was nice. The hotel is quite simple and could be made more attractive. There are other nearby options at a similar price that feel more welcoming. The parking area was dirty, and although the room was okay, there was no hot water. What stood out the most was the cleanliness of the sheets and towels — they were spotless. Overall, there’s definitely room for improvement.
Stayed 2 nights in Oct 2025
Verified review

2/10 Terrible

Charly

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
A hotel very dirty, bad service, wrong check out.
Stayed 3 nights in Oct 2024
Verified review

2/10 Terrible

Claudia

Disliked: Cleanliness, property conditions & facilities
I wouldn’t give a single star. This is the most disgusting hotel. We left after 5 minutes. I know I lost all my money on this hotel! I booked it for its affordability, in the property pictures it looks clean and nice! The walls were peeling off rhe rooms look like prison cells! Absolutely disgusting, no elevator and NO HELP AT ALL
Stayed 7 nights in Oct 2025
Verified review

4/10 Poor

Erick

Disliked: Cleanliness, amenities, property conditions & facilities
It’s a fairly cheap place, so what you’re not paying for is cleanliness. The hotel is quite dirty and old, with mold everywhere; the hot shower works only when it feels like it and barely has any water pressure, etc. Again, that’s the price you pay for saving money. If you’re okay with that, go ahead. I’m only writing this so you can make an informed decision and not be surprised when you arrive.
Stayed 11 nights in Dec 2025
Verified review

4/10 Poor

Victor

There was cockroaches in the unit
Stayed 1 night in Jan 2025
Verified review

2/10 Terrible

Gloria Reyna Parra

Disliked: Property conditions & facilities
The front desk staff is very rude, linen sheets and towels, looks dirty and smell unwashed, there was big bugs in room, no hot water, I move to different hotel after my first night there, I won’t go back there Never
Stayed 9 nights in Jul 2024
Verified review

6/10 Okay

Dana

Liked: Cleanliness
The website said that there were smoking areas, but there were not any. The description said that no pets were allowed yet multiple nights we were kept awake by a dog that barked nonstop. No English was spoken by any of the staff; thankfully, I speak Spanish. The water pressure was not great and hot water was not readily available. If you’re looking for a place to sleep that is clean and comfortable in city center without a bunch of accommodations or American luxuries, you will be fine. The staff was kind and helpful. The room was clean. The beds were comfortable and the room had air-conditioning. We could not get the TV to work, but they did have Wi-Fi and good cell service. Overall, I would stay at the property again and pray, no one brought an annoying dog!
Stayed 3 nights in Apr 2025
Verified review

6/10 Okay

ARGENY

Liked: Staff & service
Disliked: Property conditions & facilities
No es lo que esperaba ni lo que publican en las fotos, pero calidad precio digamos que por lo que pague por 3 noches digo no es lo que pague si no la calidad y condiciones que está el hotel le falta mucho mantenimiento y hasta la alberca estaba muy sucia podria mejorar el personal muy amable y atentos a las necesidades
Stayed 3 nights in May 2026
Verified review

6/10 Okay

Luis Alberto

Liked: Cleanliness
Disliked: Staff & service
El personal no sabe cómo trabaja Expedia ya que me estaban cobrando otra vez para ingresar, aún que la recepcionista fue flexible al contactar al soporte de Expedia aún que tuve que fungir como traductor :(
Stayed 1 night in Apr 2026
Verified review

2/10 Terrible

Jordy

Disliked: Cleanliness, staff & service, property conditions & facilities
NUNCA respondieron el teléfono el día que se iba a hacer el Check-In. Se les dijo a la cara, y dijeron que el equipo "se lo había llevado" el gerente. Pésima actitud de los que atienden. No lo recomiendo.
Stayed 3 nights in Apr 2026
Verified review

4/10 Poor

Javier Alberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wc pésimo se tapaba en cada uso, aire acondicionado defectuoso y ruidoso, las fotos de las habitaciones son engañosas.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Clemente Coutiño

Disliked: Cleanliness, amenities, property conditions & facilities
Encontré las camas des arregladas con sábanas sucias, el clima no encendía, el baño sucio todo mal
Stayed 1 night in Apr 2026
Verified review

6/10 Okay

Humberto

Para poder descansar y pasar la noche es aceptable
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Yamira Guadalupe

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitación demasiada pequeña, ventilador demasiado ruidoso, el aire acondicionado, empezo a fallar a mitad de la noche, limpieza de Habitación pesima, la piscina con el agua sucia, no cumple lo que señala en las imágenes de referencia para animarse a visitarlos
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Alex

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ventilador fatal no funciona, estacionamiento no pude mover auto en la noche me taparon avise a recepción y a pesar que piden placas no avisaron al otro cliente
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Rubi Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

EDWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta darle mantenimiento a los cuartos
Stayed 2 nights in Apr 2026
Verified review

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, amenities
Terrible. No me dejó ingresar el baboso de la recepción porque en mi reserva había puesto dos personas y llegué solo, le comenté que la otra perdona llegabas más tarde y aún así me exigió su identificación, que poco sentido común y empatía. Prefirió no darme el acceso a tener un huésped más en el hotel.
Stayed 2 nights in Apr 2026