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Boulan South Beach

4.5 star property
Luxury hotel on the beach, with outdoor pool

Photo gallery for Boulan South Beach

Outdoor pool, open 9:00 AM to 7:00 PM, pool cabanas (surcharge)
Property amenity
Two Bedroom Suite with Balcony | View from room
On the beach, beach cabanas, sun-loungers, beach towels
Two Bedroom Suite with Balcony | Private kitchen

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Gym
  • Bar
The current price is NZ$338
includes taxes & fees
9 Dec - 10 Dec

Explore the area

View map
2000 Collins Avenue, Miami Beach, FL, 33139
  • Place, Miami Beach Convention Center
    ‪4 min walk‬
  • Place, Ocean Drive
    ‪15 min walk‬
  • Place, Lincoln Road Mall
    ‪17 min walk‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪20 min drive‬

Room options

View all photos for One Bedroom Suite with Terrace

One Bedroom Suite with Terrace

One Bedroom Suite with Terrace

7.6 out of 10
Good
(4 reviews)

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 93 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Living area

One Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchen
  • 88 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View One Bedroom Suite with Balcony

Ocean View One Bedroom Suite with Balcony | Living area

Ocean View One Bedroom Suite with Balcony

8.2 out of 10
Very good
(11 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 102 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Balcony

One Bedroom Suite with Balcony | Living area

One Bedroom Suite with Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 102 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Three Bedroom Penthouse with Rooftop Terrace

Three Bedroom Penthouse with Rooftop Terrace | Living area

Three Bedroom Penthouse with Rooftop Terrace

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 214 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for Two Bedroom Suite with Balcony

Two Bedroom Suite with Balcony | Private kitchen

Two Bedroom Suite with Balcony

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 124 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for One Bedroom Penthouse with Rooftop Terrace

One Bedroom Penthouse with Rooftop Terrace | Living area

One Bedroom Penthouse with Rooftop Terrace

8.0 out of 10
Very good
(7 reviews)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 106 sq m
  • 1 bedroom
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Double Studio with Terrace

Double Studio with Terrace

Double Studio with Terrace

Highlights

Furnished patio
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Studio

King Studio | Living area

King Studio

8.6 out of 10
Excellent
(17 reviews)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Jr. Suite King with Terrace

Jr. Suite King with Terrace

Jr. Suite King with Terrace

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Penthouse Deluxe King Bedroom

Penthouse Deluxe King Bedroom

Penthouse Deluxe King Bedroom

8.4 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 37 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Ocean View King with Balcony

Penthouse Ocean View King with Balcony

Penthouse Ocean View King with Balcony

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 46 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Superior King Bedroom

Penthouse Superior King Bedroom

Penthouse Superior King Bedroom

8.0 out of 10
Very good
(6 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
HDTV
  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Kasa El Paseo Miami Beach

South Beach
  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Parking available
4.3 out of 5, Excellent, 1,075 reviews
The price is NZ$176
includes taxes & fees
17 Nov - 18 Nov
Kasa El Paseo Miami Beach

About the area

Miami Beach

A luxury stay in Miami Beach awaits you at Boulan South Beach. Within just a 10-minute stroll, you'll find Bass Museum of Art and Miami Beach Convention Center. Highlights at this beachfront hotel include 2 coffee shops/cafes, a restaurant and an outdoor swimming pool. .The restaurant, Orange Blossom, serves American cuisine and is open for breakfast, brunch, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site 24-hour gym and Hot tub. Added amenities include a 24-hour business centre and laundry facilities. Each morning full breakfast is served between 8:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute walk of this 4.5-property class South Beach hotel include Española Way and Ocean Drive.

What's nearby

  • Collins Avenue Shopping Area - 1 min walk - 0.0 km
  • Miami Beach Beaches - 1 min walk - 0.0 km
  • Miami Beach Convention Center - 4 min walk - 0.4 km
  • Miami Beach Boardwalk - 9 min walk - 0.8 km
  • Ocean Drive - 15 min walk - 1.3 km

Getting around

  • Adrienne Arsht Center Metromover Station - 8 min drive
  • Hialeah Market Station - 14 min drive
  • Miami, FL (MPB-Public Seaplane Base) - 17 min drive

Restaurants

  • ‪Jaya at The Setai - ‬1 min walk
  • ‪Orange Blossom - ‬1 min walk
  • ‪Nauti Grind Cafe - ‬2 min walk
  • ‪Joe & The Juice - ‬1 min walk
  • ‪Sweet Liberty Drink & Supply Co. - ‬1 min walk

About this property

Boulan South Beach

Luxury hotel on the beach, with outdoor pool
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). After a day at the beach, enjoy amenities at Boulan South Beach such as an outdoor pool, a 24-hour health club and a hot tub.

There's a restaurant on site, along with 2 coffee shops/cafes. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This Art Deco hotel also offers a rooftop terrace and a garden. Parking is available for a fee. A complete renovation of Boulan South Beach was completed in November 2019.

This 4.5-star Miami Beach hotel is smoke free.

  • 1 building
  • 100 guestrooms or units
  • 6 levels
  • 2 coffee shops
  • Built in 2010
  • Childcare (surcharge)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Library
  • Garden
  • Beauty salon
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Boulan South Beach offers 100 air-conditioned accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include safes and telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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On the beach, beach cabanas, sun-loungers, beach towels
Nautilus Sonesta Miami Beach
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  • Kids pool
4.2 out of 5, Very good, 1,082 reviews
The price is NZ$411
includes taxes & fees
18 Nov - 19 Nov
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Property amenities

Parking and transport

  • Electric car charging station on site
  • Secured, covered parking on site (USD 40 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily full breakfast available 8:00 AM to 10:00 AM for a fee: USD 32 for adults and USD 32 for children
  • 2 coffee shops/cafes
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bagatelle Bistro
  • Joe & The Juice
  • Orange Blossom

Things to do

  • 24-hour health club
  • Hot tub
  • Library
  • Outdoor pool
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • High chair
  • In-room cot
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2010
  • Renovated entire property - November 2019
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laundry detergent
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 1 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 250 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per day (for stays between 1 January and 31 December)
  • Resort fee: USD 51.30 per accommodation, per night
The resort fee includes:
  • Beach access
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • Housekeeping
  • In-room safe
  • Internet access
  • Phone calls
  • Pool access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 32 for adults and from USD 32 for children
  • Covered self-parking fee: USD 40.00 per day (in/out privileges)
  • Pet fee: USD 250 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Eurocard, Barclaycard and debit cards. Cash is not accepted. 
    For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Pool access available from 9:00 AM to 7:00 PM
  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Boulan
Boulan South
Boulan South Beach
Boulan South Condo
Boulan South Condo Beach
Boulan South Beach Condo Miami Beach
Boulan South Beach Condo
Boulan South Beach Miami Beach
Boulan South Beach Aparthotel Miami Beach
Boulan South Beach Aparthotel
Boulan Aparthotel
Boulan South Beach Hotel
Boulan South Beach Miami Beach
Boulan South Beach Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at Boulan South Beach?

Boulan South Beach offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Boulan South Beach?

As of 15 Nov 2025, prices found for a 1-night stay for 2 adults at Boulan South Beach on 9 Dec 2025 start from NZ$247.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Boulan South Beach?

Yep, Boulan South Beach has a secured covered self car park with in/out privileges for USD 40.00 per day.

Are there any beaches close to Boulan South Beach?

Yep, Boulan South Beach is on Miami Beach Beaches, which hotel guests give top marks. Fun beach activities include snorkelling, waterskiing and body boarding. You can also find boat tours.

Does Boulan South Beach have a pool?

Yep, and guests love it! Boulan South Beach has an outdoor pool. Grab your bathers and lounge poolside while enjoying in a cabana and on a lounger. The pool is open 9:00 AM to 7:00 PM.

What luxury perks are available at Boulan South Beach?

Boulan South Beach features a 24-hour health club, an outdoor pool and 1 hot tub. All guestrooms come with pillowtop beds and premium bedding.

What makes Boulan South Beach a romantic place to stay?

1 hot tub and a champagne service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Boulan South Beach.

Is Boulan South Beach family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Boulan South Beach is a hit with families.

Does Boulan South Beach serve breakfast?

You bet, full breakfast is available daily between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Boulan South Beach?

No, Boulan South Beach does not offer an airport shuttle service.

Is there a bar or restaurant at Boulan South Beach?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Boulan South Beach?

Check-in begins at 4 PM. Check-out time is 11 AM.

Boulan South Beach Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 547 out of 1010 reviews
Rating 8 - Good. 198 out of 1010 reviews
Rating 6 - Okay. 107 out of 1010 reviews
Rating 4 - Poor. 77 out of 1010 reviews
Rating 2 - Terrible. 81 out of 1010 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Irma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2025

8/10 Good

Dymon S

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind and helpful
Stayed 3 nights in Aug 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Ta'Tra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent to us! Loved the pool area and will stay there again!
Stayed 2 nights in Jul 2025

6/10 Okay

Jada

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Unorganized

I would say it was a wonderful stay but there is some cons , although I called 2 weeks in advanced everyday until I got there I asked for early check in upon arrival I was unable to check in until 3pm the fine print does not specify the $450 deposits that was required it shall be more defined when booking and the beach amenities can be upgraded as well
Stayed 3 nights in Aug 2025

4/10 Poor

Jessica

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
First issue was the AC, during the day would not get any lower then 78 (even with curtains closed) then the fridge was leaking, then body hairs on towels, then the valet taking 30+ to bring the car, then the elevators not working, then house keeping busting through my door at 9:00 a.m., last straw was the ROACHES!!!! The girl I spoke with was very nice and waived the $250 fee for me but honestly I would never stay again. Not worth my money.
Stayed 5 nights in Jul 2025

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this spot. Close to things in the area. Right across the street from the beach.
Stayed 5 nights in May 2025

10/10 Excellent

Starsha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities
Excellent place to stay, spacious room, clean and great location !
Stayed 1 night in Aug 2025

10/10 Excellent

Shuron

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice hotel
Stayed 5 nights in Jul 2025

4/10 Poor

Tasha

Travelled with group
Disliked: Staff & service, property conditions & facilities

Not worth the price for the experience

When we checked in to our Penthouse suite we were not given a bottle of champagne. We were told the elevators were broken and there was no ETA on when they would be fixed so we could use the service elevator to bring our bags up but other than that we had to use the stairs. When we got to our room we couldn’t figure out how to access the rooftop so we came back down to ask the front desk only to be stopped by Tony who was overly aggressive. He said we need to tell him what we needed not the front desk. This man had on no name tag or anything for us to even know he worked at the hotel. We told him what we needed and he told us to go back to our room and wait on him and he never showed. We left out for dinner and as we were leaving Tony was talking about us to the guy at the front desk. When came back two different people were working the desk and we vioced our concerns and the Darrell immediately got up and handed us a bottle of champagne and said let me check out that door. He showed us how to open the door upstairs then gave us a tour of the rooftop and the pool area. Then once again came Tony. At the time I didn’t know his name so I asked Darrell and before Darrell could reply Tony yelled “My name is Tony anything else!” Darrell apologized on his behalf. The next day we went to open the shade in the bedroom but they didn’t work. I called front desk through our stay to report it but the phone was never answered. The fridge was broke so a dorm type fridge was the “fix”
Stayed 4 nights in Jul 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Verified traveller

Travelled with family
Disliked: Property conditions & facilities

Ok, but not great.

The elevator was out, so we had to use the stairs. The phone didn’t work, so I had walk down and back up 5 floors just to tell somebody at the front desk we needed a blanket. There was a problem with my reservation, which I’m still unsure whether or not it has been resolved… I’m not sure if this issue is with Hotels.com or the hotel itself. If there hadn’t been the issues, it would have been ok. I did get an upgraded room, so maybe my expectations were too high.
Stayed 1 night in Jul 2025

2/10 Terrible

Gary

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jul 2025

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the beach and shops
Stayed 3 nights in Jul 2025

10/10 Excellent

Miriam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Brianna J

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2025

10/10 Excellent

David Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesomely fabulous

Stayed 1 night in Jul 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities

Nice place!

The room was hot. The thermostat does not go below 70 degrees which is fine but the room never got below 74 degrees. Even hotter if the window curtains are open. Nice hotel and very clean,
Stayed 4 nights in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jul 2025

2/10 Terrible

W.

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I regret staying at this hotel. They overcharged me and refused to resolve the issue even when escalated through my credit card company. I was charged upfront for a room upgrade (later to find out that this was against their policy) and was charged again upon checkout. I’ve reached out in various ways emails calls, etc. with no response. My first night at the hotel, we had no access to the pool due to construction. We were offered a pass to the pool at their sister site which paled in comparison to the rooftop pool they advertise on their site. I would’ve overlooked this had I not been overcharged. Upon checkout, the staff made several promises to resolve my issue, even taking pictures of my phone and bank statement only to fail. A “deal” was promoted, and I should have known it was too good to be true. I should’ve stayed at a better hotel for the same amount that I was overcharged.
Stayed 2 nights in Apr 2025

2/10 Terrible

James, Billings

Stayed 2 nights in Jul 2025