The Palms Hotel & Spa

4.0 star property
Beach hotel with full-service spa and fitness centre

Photo gallery for The Palms Hotel & Spa

Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
View from room
Aerial view
Outdoor pool, a heated pool, open 8:00 AM to 8:00 PM, pool umbrellas
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
The current price is NZ$457
includes taxes & fees
12 Nov - 13 Nov

Explore the area

View map
3025 Collins Ave, Miami Beach, FL, 33140
  • Place, Miami Beach Convention Center
    ‪18 min walk‬
  • Place, Lincoln Road Mall
    ‪4 min drive‬
  • Place, Port of Miami
    ‪12 min drive‬
  • Airport, Miami, FL (MIA-Miami Intl.)
    ‪19 min drive‬

Room options

Superior Room, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 30 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

1 King Bed with Ocean View

9.0 out of 10
Wonderful
(50 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Ocean View

9.0 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 28 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Standard 1 King Bed

8.8 out of 10
Excellent
(70 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

1 King Bed with City View

8.8 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

City Room, 2 Double Beds, City View

8.8 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Suite, 1 Bedroom, Balcony, Ocean View

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Smart TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
  • 73 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed with Sofa bed, Balcony, City View

Highlights

Balcony
Air conditioning
Smart TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed, Partial Ocean View

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 28 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed

Room, 2 Double Beds, Partial Ocean View

8.8 out of 10
Excellent
(28 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 28 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed, Accessible

7.8 out of 10
Good
(17 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Partial Ocean View

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 36 sq m
  • Partial ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Superior Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 25 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed with Sofa bed, Ocean View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Smart TV
Ceiling fan
Pillow-top bed
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Designer toiletries
  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed, Mobility Accessible, Balcony

Highlights

Balcony
Air conditioning
Smart TV
Egyptian cotton bed sheets
Premium bedding
Separate bedroom
Ceiling fan
Pillow-top bed
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Miami Beach

At The Palms Hotel & Spa you'll be within a 30-minute stroll of Miami Beach Convention Center and Española Way. Highlights at this beachfront hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and Ayurvedic treatments. The restaurant, Essensia Restaurant, is open for breakfast, brunch, lunch and dinner. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the on-site gym and steam room. 8000 square feet (743 square metres) of event facilities include 9 meeting rooms and conference space, and other business amenities include a business centre. Added amenities include Wi-Fi in public areas and a snack bar/deli. Full breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .With a stay at this South Beach hotel, you'll be 2.5 km (1.5 mi) from Lummus Park Beach and 2.8 km (1.7 mi) from Lincoln Road Mall.

What's nearby

  • Miami Beach Boardwalk - 6 min walk - 0.6 km
  • Fontainebleau - 17 min walk - 1.5 km
  • Miami Beach Convention Center - 18 min walk - 1.6 km
  • Lincoln Road Mall - 4 min drive - 2.7 km
  • Port of Miami - 12 min drive - 9.3 km

Getting around

  • Adrienne Arsht Center Metromover Station - 9 min drive
  • Hialeah Market Station - 13 min drive
  • Miami International Airport (MIA) - 17 min drive

Restaurants

  • ‪The Broken Shaker - ‬4 min walk
  • ‪Motek Miami Beach - ‬2 min walk
  • ‪Hotel Trouvail Miami Beach - ‬2 min walk
  • ‪Taqueria Hoja - ‬1 min walk
  • ‪Crema Gourmet Espresso Bar - ‬3 min walk

About this property

The Palms Hotel & Spa

Beach hotel with full-service spa and fitness centre
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at The Palms Hotel & Spa such as an outdoor pool and a fitness centre.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This beach hotel also offers a steam room, a garden and a terrace. For a fee, parking is available.

This Miami Beach hotel is smoke free.

  • 247 guestrooms or units
  • 12 levels
  • 8000 sq ft of conference space
  • 743 sq. m of conference space
  • Built in 1941
  • Deli
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue
The Palms Hotel & Spa offers 247 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 65-inch Smart televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, designer toiletries and complimentary toiletries.

This Miami Beach hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and reflexology. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 50 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: USD 39 for adults and USD 18 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Essensia Restaurant

Things to do

  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8,000 square feet of conference space
  • 9 meeting rooms
  • Business centre

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the boardwalk/promenade
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Spa open daily
  • Steam room
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1941
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 65-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Champagne service
  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 48.01 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business centre/computer access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room coffee
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 39 for adults and from USD 18 for children
  • Fee for in-room wireless Internet: USD 0 per night (rates may vary)
  • Fee for wireless Internet in public areas: USD 0 per night (rates may vary)
  • Valet parking fee: USD 50 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property Registration Number HOT2323650

We should mention

  • Pool access available from 8:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Palms Hotel Miami Beach
Palms Miami Beach
Miami The Palms
Palms Miami
Palms South Beach
The Palms Hotel And Spa
The Palms Hotel Miami Beach
The Palms South Beach
Palms Hotel
The Palms Hotel Spa
The Palms Hotel & Spa Hotel
The Palms Hotel & Spa Miami Beach
The Palms Hotel & Spa Hotel Miami Beach

Frequently asked questions

What is the cancellation policy at The Palms Hotel & Spa?

The Palms Hotel & Spa offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Palms Hotel & Spa?

As of 10 Nov 2025, prices found for a 1-night stay for 2 adults at The Palms Hotel & Spa on 12 Nov 2025 start from NZ$371.21, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Palms Hotel & Spa?

Yep, The Palms Hotel & Spa has valet parking with in/out privileges for USD 50 per day.

Are there any beaches close to The Palms Hotel & Spa?

Yep, The Palms Hotel & Spa is on Miami Beach Beaches, which hotel guests give top marks. Fun beach activities include jet skiing, surfing and snorkelling. You can also find motor boats and boat tours.

Is there a spa on site at The Palms Hotel & Spa?

Yep, there is an onsite spa at The Palms Hotel & Spa. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does The Palms Hotel & Spa have a pool?

Yep, and guests love it! The Palms Hotel & Spa has a heated pool and an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 8:00 PM.

What luxury perks are available at The Palms Hotel & Spa?

The Palms Hotel & Spa features a heated pool, a full-service spa and an outdoor pool. All guestrooms come with pillowtop beds, premium bedding and espresso makers.

What makes The Palms Hotel & Spa a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at The Palms Hotel & Spa.

Does The Palms Hotel & Spa serve breakfast?

Yeah, full breakfast is served daily between 7 AM and 11 AM.

Is there a free airport shuttle available at The Palms Hotel & Spa?

No, The Palms Hotel & Spa does not offer an airport shuttle service.

Is there a bar or restaurant at The Palms Hotel & Spa?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, brunch, lunch and dinner.

What time are check-in & check-out at The Palms Hotel & Spa?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at The Palms Hotel & Spa?

No, only service animals are allowed.

The Palms Hotel & Spa Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1226 out of 1725 reviews
Rating 8 - Good. 304 out of 1725 reviews
Rating 6 - Okay. 84 out of 1725 reviews
Rating 4 - Poor. 51 out of 1725 reviews
Rating 2 - Terrible. 60 out of 1725 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing and very helpful and accommodating, it’s nice and quiet later at night and close enough to south beach but far enough away that you can get a good night sleep! Also very close to some great breakfast and brunch options and steps away from the beach! We also loved that the lounge chairs and umbrellas on the beach come with your stay and you can have your food and drinks brought to you rather than walking back and forth from the tiki bar across the walkway👌
Stayed 2 nights in Aug 2025

10/10 Excellent

Raquel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Hotel!
Stayed 3 nights in Aug 2025

10/10 Excellent

Mario

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best vacation hotels in my life . Awesome experience overall.

10/10 Excellent

Dhianne

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the best resort! Stunning with amazing staff! Maybe a mile or so to the strip on South Beach. The resort upgraded our city view room to an ocean view which was a wonderful surprise. We will be back!
Stayed 3 nights in Aug 2025

10/10 Excellent

Denise

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property with great ambience and guest staff who were very accommodating and pleasant. Our ocean view 11th floor room was beautiful. Bed was comfy pillows were a little lumpy but still good.The food choices are pricey, but very good. parking isn’t great but I think parking in Miami isn’t in general. The pool was beautiful and always pleasant with Lush greenery. An excellent property. I can’t wait to go back again.
Stayed 3 nights in Aug 2025

6/10 Okay

MEHMET GURKAN

Middle
Stayed 2 nights in Aug 2025

8/10 Good

Daniela, San Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great but the food option on site were overpriced.
Stayed 3 nights in Jun 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Jason

Stayed 3 nights in Jul 2025

10/10 Excellent

Miguel, gainesville

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Keel up the great work
Stayed 4 nights in Jul 2025

10/10 Excellent

Mustafa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great boutique hotel with excellent pool area and dining. Beds are a little high for standard hotel beds.
Stayed 3 nights in Jun 2025

4/10 Poor

Patrizia

Stayed 4 nights in Jul 2025

6/10 Okay

ann

Stayed 3 nights in Jul 2025

10/10 Excellent

Shoba

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property
Stayed 1 night in Jul 2025

10/10 Excellent

Valeria, Brooklyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was amazing! Thank you very much!
Stayed 3 nights in Jul 2025

2/10 Terrible

Erron

Disliked: Staff & service, amenities
Rude not helpful staff
Stayed 1 night in Jul 2025

10/10 Excellent

alan

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Elegant, clean, quiet, nice people, nice pool and beach
Stayed 5 nights in Jul 2025

6/10 Okay

Myron

Travelled with family
Liked: Cleanliness, staff & service
The quality and services of this hotel are not on par with the price we paid. During the all stay only 1 out of 2 elevators worked. Food in the hotel’s restaurant was very expensive and of a good quality. In the area are very few standing alone restaurants, most of them located in other hotels, which is not convenient. Beach had a lot of collected seaweed and the smell coming out of it was awful. The water also was full of see weeds, so we didn’t use beach not a single time, stayed by the pool most of the time. Wouldn’t use this hotel in the future.
Stayed 5 nights in Jul 2025

8/10 Good

Philip

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Had a great time, but issues with no hot water in the shower at times, the ice machines on my floor and the floor below did not work, and the elevator had issues.
Stayed 3 nights in Jul 2025

10/10 Excellent

Denise

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is absolutely stunning. The service was exceptional from the bellmen at the very beginning to the front desk. Guerline was particularly very kind and very helpful. I particularly enjoyed the beachside yoga in the morning and the lovely walk from the property to the beach. I will certainly recommend this place for a beautiful stay.
Stayed 2 nights in Jul 2025

10/10 Excellent

Llesse

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this property when I come to MIA! It never disappoints! I love it at the palms
Stayed 1 night in Jul 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful
Stayed 2 nights in Jul 2025

10/10 Excellent

SUSANA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice beautiful property
Stayed 3 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel! Very friendly, welcoming, attentive staff. Very clean and has everything you need. Would also like to add that I am extremely thankful for the honest staff there as I left behind cash in the safe after checkout but was retrieved because of their honest employees who were so quick to help me find it. The best customer service all around!
Stayed 1 night in Jul 2025