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Embassy Suites by Hilton Milwaukee Brookfield

3.5 star property
Suburban hotel with free breakfast and 24-hour fitness centre

Photo gallery for Embassy Suites by Hilton Milwaukee Brookfield

Serves dinner and happy hour
Lobby
Premium bedding, down duvets, in-room safe, individually decorated
Fitness facility
Dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$201
includes taxes & fees
19 Jan - 20 Jan 2026

Explore the area

View map
1200 S Moorland Rd, Brookfield, WI, 53005
  • Place, Brookfield Conference Center
    ‪14 min walk‬
  • Place, Brookfield Square Mall
    ‪16 min walk‬
  • Place, American Family Field
    ‪9 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪21 min drive‬

Room options

View all photos for Room, 2 Bedrooms

Room, 2 Bedrooms

Room, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 192 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(137 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Living area

Suite, 1 King Bed, Non Smoking

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(18 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

8.0 out of 10
Very good
(8 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(105 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, down duvets, in-room safe, individually decorated

Suite, 2 Queen Beds, Accessible, Non Smoking

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 50 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 99 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Premium bedding, down duvets, in-room safe, individually decorated

Room, 1 King Bed (High Floor)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • Sleeps 4
  • 1 King Bed

Suite With Two Queen Beds-Non-Smoking

  • Sleeps 6

High Floor 2 Room Suite With 1 King Bed And Shower Only

  • Sleeps 4

King Suite Accessible Non Smoking

  • Sleeps 4

One-Bedroom Suite With 1 King Bed And Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 4

Two-Room Suite With 2 Queen Beds And Bathtub-Mobility Accessible Non-Smoking

  • Sleeps 6

Conference King Suite

  • Sleeps 4

King Suite-Non-Smoking

  • Sleeps 4

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Exterior

Sheraton Milwaukee Brookfield Hotel

Brookfield
  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 524 reviews
The price is NZ$189
includes taxes & fees
28 Dec - 29 Dec
Sheraton Milwaukee Brookfield Hotel

About the area

Brookfield

At Embassy Suites by Hilton Milwaukee Brookfield, you'll be 1.3 km (0.8 mi) from Brookfield Square Mall and 6.9 km (4.3 mi) from Milwaukee County Zoo. Highlights at this hotel include a restaurant, an indoor swimming pool and a complimentary breakfast. .The restaurant, Bertrand's Lounge, is open for dinner. Bertrand's Lounge is the hotel's own bar, serving drinks along with dinner and light fare. Enjoy the 24-hour gym and pool loungers. 6000 square feet (557 square metres) of event facilities include 10 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3.5-property class Brookfield hotel include Wisconsin State Fair Park and American Family Field.

What's nearby

  • Brookfield Conference Center - 14 min walk - 1.2 km
  • Brookfield Square Mall - 16 min walk - 1.4 km
  • American Family Field - 9 min drive - 12.9 km
  • Fiserv Forum - 12 min drive - 19.3 km
  • Harley-Davidson Museum - 13 min drive - 19.3 km

Getting around

  • Milwaukee Intermodal Station - 12 min drive
  • Milwaukee, WI (MKE-General Mitchell Intl.) - 22 min drive

Restaurants

  • ‪7 Brew Coffee - ‬2 min walk
  • ‪Chick-fil-A - ‬19 min walk
  • ‪Panera Bread - ‬12 min walk
  • ‪Cooper's Hawk Winery & Restaurant - ‬17 min walk
  • ‪MACS - Macaroni And Cheese Shop - ‬4 min walk

About this property

Embassy Suites by Hilton Milwaukee Brookfield

Suburban hotel with free breakfast and 24-hour fitness centre
Embassy Suites by Hilton Milwaukee Brookfield offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 10 meeting rooms are available. Event space at this hotel measures 6000 square feet (557 square metres) and includes a conference centre. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Embassy Suites by Hilton Milwaukee Brookfield. Self parking is free.

This 3.5-star Brookfield hotel is smoke free.

  • 203 guestrooms or units
  • 5 levels
  • 6000 sq ft of conference space
  • 557 sq. m of conference space
  • Built in 1986
  • Buffet breakfast (free)
  • Manager's reception (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Embassy Suites by Hilton Milwaukee Brookfield offers 203 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. This individually decorated and furnished accommodation has separate dining areas and includes sofa beds. Beds feature down duvets and premium bedding. A pillow menu is available. 42-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Brookfield hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Similar properties

Exterior
Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.4 out of 5, Excellent, 1,257 reviews
The price is NZ$183
includes taxes & fees
6 Jan - 7 Jan 2026
Country Inn & Suites by Radisson, Milwaukee West (Brookfield), WI

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Bertrand's Lounge
  • Bertrand's Lounge

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Living room
  • Mini-fridge
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (6,000 square foot of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 1986
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge
  • Separate dining area

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay (maximum USD 125 per stay)
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay (maximum USD125 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.

We should mention

  • Pool access available from 4:00 AM to 11:00 PM
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Brookfield Hotel
Brookfield Suites
Embassy Suites Hilton Milwaukee Brookfield Hotel
Brookfield Suites Hotel Brookfield
Brookfield Suites Hotel And Convention Center
Embassy Suites Hilton Milwaukee Hotel
Embassy Suites Hilton Milwaukee Brookfield
Embassy Suites Hilton Milwaukee
Embassy Suites by Hilton Milwaukee Brookfield Hotel
Embassy Suites by Hilton Milwaukee Brookfield Brookfield
Embassy Suites by Hilton Milwaukee Brookfield Hotel Brookfield

Frequently asked questions

What is the cancellation policy at Embassy Suites by Hilton Milwaukee Brookfield?

Embassy Suites by Hilton Milwaukee Brookfield offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Embassy Suites by Hilton Milwaukee Brookfield?

As of 24 Dec 2025, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Milwaukee Brookfield on 19 Jan 2026 start from NZ$200.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Embassy Suites by Hilton Milwaukee Brookfield?

Yep, Embassy Suites by Hilton Milwaukee Brookfield has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Embassy Suites by Hilton Milwaukee Brookfield?

The closest beach to Embassy Suites by Hilton Milwaukee Brookfield is Pewaukee Lake Beach (14.7 km).

Does Embassy Suites by Hilton Milwaukee Brookfield have a pool?

Embassy Suites by Hilton Milwaukee Brookfield has an indoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 4:00 AM to 11:00 PM.

What makes Embassy Suites by Hilton Milwaukee Brookfield a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Embassy Suites by Hilton Milwaukee Brookfield.

Is Embassy Suites by Hilton Milwaukee Brookfield family-friendly?

You bet! With amenities such as children's meals, a corner/local shop and laundry facilities, it's no surprise that Embassy Suites by Hilton Milwaukee Brookfield is a hit with families.

Does Embassy Suites by Hilton Milwaukee Brookfield serve breakfast?

You bet, our guests are hooked on the free buffet breakfast here! Offered weekdays between 6:00 AM and 9:00 AM and weekends between 7:00 AM and 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Embassy Suites by Hilton Milwaukee Brookfield?

No, Embassy Suites by Hilton Milwaukee Brookfield does not offer an airport shuttle service.

Is there a bar or restaurant at Embassy Suites by Hilton Milwaukee Brookfield?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Embassy Suites by Hilton Milwaukee Brookfield?

Check-in begins at 4 PM. Check-out time is 11 AM.

Embassy Suites by Hilton Milwaukee Brookfield Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 677 out of 1039 reviews
Rating 8 - Good. 194 out of 1039 reviews
Rating 6 - Okay. 98 out of 1039 reviews
Rating 4 - Poor. 34 out of 1039 reviews
Rating 2 - Terrible. 36 out of 1039 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Glenn

Travelled with family, Business traveller
Liked: Amenities
Perfect
Stayed 1 night in Sep 2025

8/10 Good

Alisha

Stayed 1 night in Sep 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend getaway

My wife and I really enjoyed our stay at Embassy Suites. The was clean and comfortable, the complementary breakfast was great and the complementary drinks made our stay even better. We definitely plan on going back, the only thing we had a problem with was there was a pet dog next door that was barking for a few hours while the owners were out and about, but other than that we enjoyed our selves.
Stayed 2 nights in Sep 2025

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Janel

Liked: Cleanliness, staff & service, room comfort
The service was excellent, but the room is sort of outdated. The lobby, bar, and complementary breakfast are outstanding!! The size of the room is really nice too.
Stayed 1 night in Sep 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
It was a very nice hotel but we had some problems. Check in was at 4 we went at 330 i read the time wrong so they said the room will be ready at 4 ok thats fine my fault for
Stayed 1 night in Sep 2025

10/10 Excellent

Michelle

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Gigantic rooms. Great breakfast
Stayed 3 nights in Aug 2025

8/10 Good

Liliana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Pool is not as posted. It’s a lot smaller. Front desk staff is efficient but dry. . It’s a great location and building. Hotel is clean and confortable. Rooms are ample and well equiped
Stayed 3 nights in Sep 2025

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, will stay again. Only snag was when we used to pull out couch on Saturday night there were mouse droppings on the sheet. We just took that sheet off the bed and just slept on the couch. When I said something at check out, I don’t think that she believed us and she asked if we took a picture. We didn’t take a picture because we were just getting back from the Brewer game and were tired and taking a picture wasn’t on our radar. We just wanted to make the hotel aware and didn’t expect anything in return.
Stayed 1 night in Sep 2025

10/10 Excellent

Parker

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean rooms with a great breakfast buffet. I would definitely stay here again.
Stayed 1 night in Sep 2025

6/10 Okay

Danita

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money at all

This is an old Hotel they have tried to make look updated… but low ceilings, dirty bathrooms & possibly moldy venting in bedroom.
Stayed 1 night in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Golfing
Stayed 2 nights in Sep 2025

6/10 Okay

Marty

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Where’s my room??

OMG! Check in was not until 4, rooms not ready at 4 due to housekeeping issue. There were armies of people waiting for rooms. It was chaos. Perhaps they need to hire more employees!
Stayed 1 night in Sep 2025

6/10 Okay

Kathy

Travelled with family
Liked: Cleanliness, room comfort

Rough check in

Stayed 1 night in Sep 2025

8/10 Good

Randall

Liked: Cleanliness, staff & service, room comfort
Staff is great, cleaning had a few slips and I think some physical stuff is beginning to slide.
Stayed 3 nights in Sep 2025

10/10 Excellent

Robin, Hobart

Liked: Cleanliness, amenities
The suites are great for larger families and the breakfasts are so good
Stayed 2 nights in Sep 2025

4/10 Poor

Ronamonique

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Won’t be back

Checked in early to grab key card but arrived to room late and didn’t notice stains and clog drain on tub until arrival. The tub was taken care of early that morning, I had to get new roll of toilet paper as it was not a new one and old one had stains. The pull out and one one the queen big sheets had stains. House keeper did come and strip everything that next morning after I went to complain that evening. They could not switch my room or upgrade. Also, it was non refundable. Breakfast was okay, only decent item was fresh omelet. I never had an issue with this location but this time was not it. I Will not be back ,
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashley

Liked: Staff & service, property conditions & facilities
I liked every thing but there was stains on the carpet floor
Stayed 1 night in Sep 2025

2/10 Terrible

Michael, Maple Valley

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This Embassy Suites is probably the worst Embassy Suites i’ve ever been to. Its pretty old. The lobby smells like pee/poop from the pool. The room is just haggard and needs a some repairs or deep cleaning. Stains on the carpet. Bathroom tiles were gross. Noticed the desk chairs leather in our bedroom was peeling apart. Lastly, upon arrival the front desk Staff Lianna i think her name was wanted to argue about my check in. I was confident i made a reservation for 2 seperate rooms but she wanted to argue my suite is 2 rooms and thats what i reserved and it was my issue to figure out. So i deep dived into my receipts from expedia and looks like my reservation fell under two names. I went down there and showed her. She still wanted to argue for a moment and all of a sudden finds the second reservation. It honestly made me rethink about staying at another Embassy Suite. I genuinely will not return to this particular one. It still boggles me how unfriendly this front counterperson was. It was like i felt like they were doing this to screw me out of a room.
Stayed 4 nights in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in and check out. Had trouble finding my room at first but helpful staff lead me to it. Super friendly.
Stayed 1 night in Sep 2025

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service and comfortable pillows that we will be back just because of the breakfast and comfortable beds
Stayed 1 night in Sep 2025

10/10 Excellent

Ashlee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was so nice! Would recommend to anyone !!
Stayed 4 nights in Aug 2025

10/10 Excellent

SONIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gym, Good people
Stayed 3 nights in Aug 2025

6/10 Okay

Patrick

Travelled with family
Liked: Cleanliness, amenities
We did not have our room cleaned at all the first day. We contacted the front desk who sent a note to housekeeping, it was still not completed the whole day.
Stayed 2 nights in Sep 2025

8/10 Good

jennifer

Liked: Staff & service
Breakfast had a made to order Omelets! The staff was great.
Stayed 4 nights in Aug 2025