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InterContinental Minneapolis - St. Paul Airport by IHG

5.0 star property
Luxury hotel with free airport shuttle and 24-hour fitness centre

Photo gallery for InterContinental Minneapolis - St. Paul Airport by IHG

Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Premium bedding, down duvets, pillow-top beds, in-room safe
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
The current price is NZ$320
includes taxes & fees
25 May - 26 May

Explore the area

Map
5005 Glumack Drive, Minneapolis, MN, 55450
  • Minnehaha Park
    ‪5 min drive‬
  • Nickelodeon Universe
    ‪6 min drive‬
  • Mall of America
    ‪6 min drive‬
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.)
    ‪8 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds (High Floor)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds (High Floor)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Separate bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Hearing Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds, Hearing Accessible

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed (Runway View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Runway View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 36.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Runway View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed (Runway View)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Junior Suite, 1 King Bed with Sofa bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Pillow-top bed
  • 35 sq m
  • Valley view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 King Bed, Roll-in Shower (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Roll-in Shower (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Transfer Shower (Hearing Accessible)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Transfer Shower (Hearing Accessible)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, City View

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed, Mobility Accessible (Transfer Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed, Mobility Accessible (Transfer Shower)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Classic Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Smart TV
Pillow menu
Premium bedding
  • 30 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

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About the area

Minneapolis

A luxury stay in Minneapolis awaits you at InterContinental Minneapolis - St. Paul Airport by IHG. You'll be 4.8 km (3 mi) from Minnehaha Park and 6.3 km (3.9 mi) from Mall of America. Highlights at this hotel include a restaurant, a free airport shuttle and a 24-hour gym. .The brasserie, LaVoya, serves French cuisine and is open for lunch and dinner. Bradstreet Craftshouse is the hotel's own gastropub, serving drinks along with dinner. 29999 square feet (2787 square metres) of event facilities include 19 meeting rooms and conference space, and other business amenities include a 24-hour business centre and coworking space. Additionally, you'll find free Wi-Fi in public areas, a gym and a coffee shop/cafe. Each morning full breakfast is served between 6 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute drive of this 5-property class Minneapolis hotel include University of St. Thomas and Xcel Energy Center.

What's nearby

  • Minnehaha Park - 5 min drive - 4.9 km
  • Nickelodeon Universe - 6 min drive - 6.2 km
  • Mall of America - 6 min drive - 6.3 km
  • University of St. Thomas - 12 min drive - 9.3 km
  • U.S. Bank Stadium - 14 min drive - 13.8 km

Getting around

  • Terminal 1 - Lindbergh Station - 1 min drive
  • St. Paul - Minneapolis Station - 15 min drive
  • Minneapolis, MN (MSP-Minneapolis - St. Paul Intl.) - 8 min drive

Restaurants

  • ‪Stone Arch - ‬9 min drive
  • ‪Shoyu - ‬4 min drive
  • ‪The Blue Door Pub - ‬2 min drive
  • ‪Chick-fil-A - ‬2 min drive
  • ‪Caribou Coffee - ‬4 min drive

About this property

InterContinental Minneapolis - St. Paul Airport by IHG

Luxury hotel with free airport shuttle and 24-hour fitness centre
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 19 meeting rooms, and coworking spaces.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 29999 square feet (2787 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the luxury InterContinental Minneapolis - St. Paul Airport by IHG. A roundtrip airport shuttle is free (available 24 hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

  • 1 building
  • 291 guestrooms or units
  • 12 levels
  • 29999 sq ft of conference space
  • 2787 sq. m of conference space
  • Built in 2018
  • Deli
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Lift
  • Bar or lounge
  • Dining venue
InterContinental Minneapolis - St. Paul Airport by IHG offers 291 air-conditioned accommodations with laptop-compatible safes and espresso makers. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Covered parking on site (USD 34 per night; includes in/out privileges)
  • Valet parking on site (USD 57 per day; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6 AM to 11 AM for a fee: USD 6 to 35 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bradstreet Craftshouse
  • Coffee Shop
  • LaVoya

Things to do

  • 24-hour gym
  • Games

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 19 meeting rooms
  • 24-hour business centre
  • 29,999 square feet of conference space
  • Computer station
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Built in 2018
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Netflix

Food and drink

  • Espresso maker
  • Late-night room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 3 (weight limit: 100 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 6 to 35.00 for adults and USD 5 to 20.00 for children
  • Covered self-parking fee: USD 34 per night (in/out privileges)
  • Valet parking fee: USD 57 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

InterContinental Minneapolis St. Paul Airport Hotel
InterContinental St. Paul Airport Hotel
InterContinental Minneapolis St. Paul Airport
InterContinental St. Paul Airport
InterContinental St Paul
InterContinental Minneapolis St. Paul Airport
InterContinental Minneapolis St. Paul Airport an IHG Hotel
InterContinental Minneapolis - St. Paul Airport by IHG Hotel

Frequently asked questions

What is the cancellation policy at InterContinental Minneapolis - St. Paul Airport by IHG?

InterContinental Minneapolis - St. Paul Airport by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at InterContinental Minneapolis - St. Paul Airport by IHG?

As of 16 May 2025, prices found for a 1-night stay for 2 adults at InterContinental Minneapolis - St. Paul Airport by IHG on 25 May 2025 start from NZ$319.82, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at InterContinental Minneapolis - St. Paul Airport by IHG?

Yep, InterContinental Minneapolis - St. Paul Airport by IHG has a covered self car park with in/out privileges for USD 34 per night. Onsite parking is limited.

What makes InterContinental Minneapolis - St. Paul Airport by IHG a romantic place to stay?

A lounge bar and late-night room service, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at InterContinental Minneapolis - St. Paul Airport by IHG.

Is InterContinental Minneapolis - St. Paul Airport by IHG family-friendly?

You bet! With amenities such as a deli and a free airport shuttle, as well as free infant beds in the guestrooms, it's no surprise that InterContinental Minneapolis - St. Paul Airport by IHG is a hit with families.

Does InterContinental Minneapolis - St. Paul Airport by IHG serve breakfast?

Yeah, full breakfast is offered daily from 6 AM to 11 AM.

Is there a free airport shuttle available at InterContinental Minneapolis - St. Paul Airport by IHG?

Yep, there's a free airport shuttle that runs 24 hours a day on request.

Is there a bar or restaurant at InterContinental Minneapolis - St. Paul Airport by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at InterContinental Minneapolis - St. Paul Airport by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

InterContinental Minneapolis - St. Paul Airport by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 801 out of 1060 reviews
Rating 8 - Good. 147 out of 1060 reviews
Rating 6 - Okay. 59 out of 1060 reviews
Rating 4 - Poor. 26 out of 1060 reviews
Rating 2 - Terrible. 27 out of 1060 reviews

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Cynthia, Fountain Hills

Stayed 1 night in Feb 2025

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy since we were flying out the next morning. Rooms were clean and very quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Stayed 1 night in Feb 2025

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
So apparently they give you a lower rate to not be on the runway side. I was on the third floor, which was a little difficult to find the hallway that was locked to access your rooms, which I liked that it was at least secure, but my room faced the main roadway to the airport and being on the third floor, it was extremely noisy. I suspect if the floor had been higher, it would not have been noisy. I previously stayed on the runway side and actually it was quieter. The front desk person was not Minnesota nice nor was the shuttle driver but was told apparently that “waxes and wanes”, but front desk was accommodating at least when I asked her to break a 20 although she failed to do it in the way I had requested and never gave me any explanation other than handing me 10 ones. I also find it confusing to access the shuttle from the pick up. You have to call. You cannot just simply arrive on the shuttle but overall recommend this hotel simply because it’s clean. It’s a very nice hotel. The restaurant and staff are excellent there and it’s obviously quite convenient to the airport.
Stayed 1 night in Feb 2025

6/10 Okay

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
For the cost, it was rather uninspiring. And I had to go down to the bar to pick up my room service. Wouldn't stay here again as I thought the convenience was going to make up the reason for price, but there are plenty of hotels that offer a shuttle, save the 150$ Xtra and stay elsewhere.
Stayed 1 night in Jan 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great start

We stayed over night for morning flight. Staying here makes for a stress free start to our vacation. Love it.
Stayed 1 night in Feb 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mary, Osseo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Riti

Stayed 2 nights in Jan 2025

10/10 Excellent

maria

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
This is the airport hotel. it's an EXCELLENT airport hotel. the rooms are spacious, isolated, well-priced, and well appointed. The staff "get it", are professional, and you feel like you're in a "grownup" hotel. But you're in the airport - getting somewhere else, ANYWHERE else isn't easy - uber or taxi maybe. Food does delivery very easily, and there's a decent restaurant. Good night's sleep? Good shower, no fear of missing flight? Go here. Done.
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean place, very satisfied Restaurant had very good food!
Stayed 1 night in Dec 2024

10/10 Excellent

Rui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Dec 2024

10/10 Excellent

KaRene

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

McKenzie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Malcolm

Liked: Cleanliness, staff & service, property conditions & facilities
Airport hotel - when airport is closed, it’s basically in the middle of nowhere with no way to get anywhere. But otherwise, it’s great.
Stayed 1 night in Nov 2024

8/10 Good

Robert

Stayed 1 night in Jan 2025

10/10 Excellent

Crystal, Cleveland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Ryan

Stayed 1 night in Jan 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Nice hotel. Poorly trained employees

4th or 5th time staying over last 2 years. Every time I am shocked at how rude and unfriendly the front desk people have been at check-in. One time I actually saw this clerk get into a verbal fight with an old lady who was on a long trip telling her she couldn’t stay in her hotel because she was disrespected. For what they charge it’s amazing. I stayed about 100 nights in hotels last year and sorry to say this one ranks at the bottom for the first impression you get. The hotel is nice and right next to the airport but if you have luggage, one still has to call, listen to a moronic message, wait for a shuttle bus 15-20 minutes. Seriously one should consider saving $200 and ride 10 minutes further in a shuttle. Especially if you have to spend 15 minutes waiting your turn for the one unhappy or untrained employee check people in.
Stayed 1 night in Jan 2025

10/10 Excellent

Sara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The groome shuttle dropped us at this property as we had an early morning flight the next day. We enjoyed dinner with the option of ordering off both of the restaurants menus in one of the two restaurants. Every thing we ordered was delicious. The beds were very comfortable. The 5 am van was on time and a quick ride. We will do this again.
Stayed 1 night in Jan 2025

10/10 Excellent

Trever

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Jade

Stayed 1 night in Dec 2024

10/10 Excellent

Trever

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to go
Stayed 1 night in Jan 2025