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El Establo Mountain Hotel

5.0 star property
Luxury hotel with 2 restaurants and 2 outdoor pools

Photo gallery for El Establo Mountain Hotel

2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine
Couples treatment room(s), body treatments, aromatherapy, body wraps
2 restaurants, breakfast, lunch, dinner served; international cuisine
Honeymoon Suite, 1 King Bed | Living area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Room service
  • Housekeeping
The current price is NZ$399
includes taxes & fees
29 Aug - 30 Aug

Explore the area

View map
Diagonal to Escuela Rafael Arguedas, Monteverde, Puntarenas, 549-2050
  • The Bat Jungle
    ‪13 min walk‬
  • Reserva Biológica Bosque Nuboso Monteverde
    ‪13 min walk‬
  • Monteverde Cloud Forest Biological Reserve
    ‪7 min drive‬
  • La Fortuna (FON-Arenal)

Room options

View all photos for Honeymoon Suite, 1 King Bed

Honeymoon Suite, 1 King Bed | Bathroom

Honeymoon Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Private indoor hot tub
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite

Suite

Highlights

Balcony
Separate sitting area
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Down duvet
  • 70 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite

Junior Suite

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Balcony or patio
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Separate bedroom
Pillow-top bed
  • 60 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite

Family Suite

Family Suite

8.0 out of 10
Very good
(4 reviews)

Highlights

Balcony
Separate sitting area
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Down duvet
  • 70 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Large Twin Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

7.8 out of 10
Good
(12 reviews)

Highlights

Balcony or patio
Free cots/infant beds
Mini-fridge
HDTV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Down duvet
  • 50 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

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About the area

Monteverde

A luxury stay in Monteverde awaits you at El Establo Mountain Hotel. Within a 30-minute stroll, you'll find The Bat Jungle and Friends Meeting House. Highlights at this family-friendly hotel include 2 restaurants, 2 outdoor swimming pools and a full-service spa. .A relaxing day at Green Leaf Spa can include massages, body wraps and body scrubs along with aromatherapy and mani/pedis. The family restaurant, Las Riendas, serves international cuisine and is open for breakfast, brunch, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and kids' swimming pool as well as access to ecotours and hiking/biking trails. Business amenities include meeting rooms, a conference centre, and a business centre. Other amenities include free Wi-Fi in public areas, a free manager's reception and a coffee shop/cafe. Each morning buffet breakfast is served between 7:00 AM and 10:00 AM. There's also free self parking, along with the convenience of an airport shuttle. .With a stay at this 5-property class Monteverde hotel, you'll be 4 km (2.5 mi) from Monteverde Cloud Forest Biological Reserve and 43.8 km (27.2 mi) from Lake Arenal.

What's nearby

  • The Bat Jungle - 13 min walk - 1.1 km
  • Reserva Biológica Bosque Nuboso Monteverde - 13 min walk - 1.1 km
  • Monteverde Butterfly Gardens - 2 min drive - 0.7 km
  • Curi-Cancha Reserve - 3 min drive - 1.8 km
  • Monteverde Cloud Forest Biological Reserve - 7 min drive - 3.9 km

Getting around

  • San José (SJO-Juan Santamaría Intl.) - 155 min drive

Restaurants

  • ‪Laggus Restaurant - ‬11 min walk
  • ‪Tree House Restaurante & Cafe - ‬15 min walk
  • ‪The Green - ‬12 min walk
  • ‪Restaurante Thomas & Thiago - ‬2 min walk
  • ‪Restaurante Sabor Tico - ‬12 min walk

About this property

El Establo Mountain Hotel

Luxury hotel with 2 restaurants and 2 outdoor pools
El Establo Mountain Hotel offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. Spa services, a terrace, and an arcade/games room are also featured at the luxury El Establo Mountain Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Free self parking is available.

This 5-star Monteverde hotel is smoke free.

  • 155 guestrooms or units
  • 3 levels
  • 7 buildings
  • 2 dining venues
  • Conference rooms
  • Built in 2001
  • Manager's reception (free)
  • Deli
  • Childcare (surcharge)
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Beauty salon
  • No smoking on site
  • Water dispenser
  • Bar or lounge
El Establo Mountain Hotel offers 155 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. LCD televisions come with cable channels.

Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Green Leaf Spa has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Languages

English, Spanish

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CRC 11,500 for adults and CRC 11,500 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Laggus
  • Las Riendas

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Playground

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Laundry facilities
  • Mini-fridge
  • Playground
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool umbrellas
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • No lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 100% renewable energy
  • 3 floors
  • 7 buildings
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at El Establo Mountain Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CRC 11500 for adults and from CRC 11500 for children
  • Airport shuttle fee: CRC 110000 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club and JCB International. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 9:30 PM
  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

El Establo
El Establo Hotel
El Establo Mountain
El Establo Mountain Hotel
El Establo Mountain Hotel Monteverde
El Establo Mountain Monteverde
Establo Mountain Hotel
Hotel El Establo
Hotel Establo
Establo Mountain Montever
El Establo Mountain
El Establo Mountain Hotel Hotel
El Establo Mountain Hotel Monteverde
El Establo Mountain Hotel Hotel Monteverde

Frequently asked questions

Is parking available at El Establo Mountain Hotel?

Yep, El Establo Mountain Hotel has a free self car park.

How much does it cost to stay at El Establo Mountain Hotel?

As of 16 Aug 2025, prices found for a 1-night stay for 2 adults at El Establo Mountain Hotel on 29 Aug 2025 start from NZ$398.99, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at El Establo Mountain Hotel?

Yep, Green Leaf Spa is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does El Establo Mountain Hotel have a pool?

El Establo Mountain Hotel has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 7:00 AM to 9:30 PM.

What luxury perks are available at El Establo Mountain Hotel?

El Establo Mountain Hotel features 2 outdoor pools, a full-service spa and 2 restaurants. All guestrooms come with pillowtop beds and premium bedding.

What makes El Establo Mountain Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at El Establo Mountain Hotel.

Is El Establo Mountain Hotel family-friendly?

You bet! With amenities such as a children's pool, children's meals and babysitting services, it's no surprise that El Establo Mountain Hotel is a hit with families.

Does El Establo Mountain Hotel serve breakfast?

Yeah, guests are hooked on the buffet breakfast here! Served daily from 7:00 AM to 10:00 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at El Establo Mountain Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at El Establo Mountain Hotel?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at El Establo Mountain Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at El Establo Mountain Hotel?

No, pets and service animals are not allowed.

El Establo Mountain Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 452 out of 1002 reviews
Rating 8 - Good. 288 out of 1002 reviews
Rating 6 - Okay. 147 out of 1002 reviews
Rating 4 - Poor. 63 out of 1002 reviews
Rating 2 - Terrible. 52 out of 1002 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Jose Daniel, San Jeronimo Moravia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Fair
Stayed 1 night in Apr 2025

10/10 Excellent

Yuxi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Esteban, Rock Hill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property; building maintenance can be better
Stayed 2 nights in Apr 2025

6/10 Okay

Aylin

Travelled with family
booked an ocean view room expecting, well… a view of the ocean. What I got was a major letdown. There is absolutely no way you can see the ocean from these rooms – it's way too far. It honestly felt like a scam. If I had known, I would’ve just saved the money and gone with a standard room. They really shouldn’t be advertising these as “ocean view” unless you’re actually seeing the ocean. The hotel itself is massive, overall beautiful! Another issue was the lighting in the room. There was barely any natural or artificial light, which made the room super dark, especially in the mornings when trying to get ready. Not ideal at all. On the brighter side, breakfast was really good and the staff were very friendly. But check-in took forever.
Stayed 1 night in Apr 2025

10/10 Excellent

Marshall

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

El Establo

Beautiful property and awesome views. Lots of wildlife on the resort- coati, hummingbirds, crested guan, among others. Offered private reserve and night tours on property. Convenient to national park. Restaurant had good food. Large rooms, modern and comfortable
Stayed 3 nights in Mar 2025

8/10 Good

Christy

Stayed 2 nights in Apr 2025

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful
Stayed 4 nights in Apr 2025

10/10 Excellent

melissa

Liked: Cleanliness, staff & service, property conditions & facilities
The open stone bathroom in our villa made you feel like one with nature, it also allowed nature feel at home in the villa..
Stayed 2 nights in Mar 2025

10/10 Excellent

Adriana

Stayed 3 nights in Mar 2025

10/10 Excellent

Jaime

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is a great place to stay but it definitely needs an upgrade. It's like stepping back into the late 70s and 80s. The views were amazing and the activities they have on the property are great but do costs, and as much as you wanna belive that all Central America is cheap, Costa Rica is not. So be ready to shell out the cash for extra curricular activities as if you were back in the US.
Stayed 2 nights in Mar 2025

8/10 Good

Ramesh

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
This property is set on a mountain and gives a very nice nature feel. Check in was very nice. Lunch, including vege options was very good. Breakfast was also very good. On the hand room had very dim lights, very limited furniture. One lamp was not working and required two calls to get it replaced. Only one soap - for hand was or shower. No body wash or lotion. Only shampoo; no conditioner.For breakfast you have to drive down for over a mile depending on your room location.
Stayed 2 nights in Mar 2025

6/10 Okay

Rhiannon

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

has potential

the hotel is very dated we had 3 in our room as stated on the reservation we only had towels and cups for 2 we ran out of toilet paper asked several people several times they even cleaned the room but gave us no toilet paper we ended up having to go buy some. you can hear everything your neighbors are saying and doing. the food was probably the worst i have had in the whole country. the property was great loved the trails and wildlife that is about the only thing positive
Stayed 4 nights in Mar 2025

10/10 Excellent

Valerie

Stayed 2 nights in Mar 2025

6/10 Okay

Jyotindrakumar, Highlands Ranch

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El Establo is in great location with it own private hiking trails at an addition cost. Great views from the rooms. Access to you room building is via their shuttle buses so at times there can be upto 20 minutes. The roads going upto the buildings is very steep .Great workout if you are in good shape. Buildings have two floor with no elevators which can be difficult if you are traveling with elderly family as we were. Make sure you let hotel know prior to arrival you need ground floors. Bathrooms are dated but in good condition, and there is heating or AC in the hotel.Very basic toiletries are provided. No iron on property let alone the rooms. Breakfast is not the best if you are a vegan or vegetarain and buffet items are not labeled. We had a family medical emergency in the middle of the night and the one staff member on duty was very helpful.
Stayed 2 nights in Mar 2025

10/10 Excellent

Kerra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is clean and updated. The views are spectacular. Overall a great hotel, would totally recommend.
Stayed 1 night in Mar 2025

8/10 Good

Shahid, Odessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Sarika

Stayed 2 nights in Mar 2025

10/10 Excellent

Anuradha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms
Stayed 2 nights in Mar 2025

2/10 Terrible

Vasu

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in Mar 2025

8/10 Good

Lindsey, Papillion

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with a beautiful view! There is an observation tower at the top of the property for great sunset views. The restaurants had great food- nice to have right on property. Only downside was no air conditioning (spoiled, I know) and the wildlife was quite loud early morning since windows were open. Would stay again!
Stayed 2 nights in Mar 2025

8/10 Good

George

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The room we booked showed a beautiful view and a balcony and the room we were given was a ground floor with no view and no balcony. The hotel has no A/C and travelers should be aware. We could hear the other rooms talking. The staff offered no luggage assistance although they knew the room required we carry the luggage down several flights of stairs, The reception staff stated that we should have emailed them and requested a better view and balcony. I would not return to the property.
Stayed 3 nights in Mar 2025

8/10 Good

Duncan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property with great views of mountains & ocean. We saw lots of wildlife, esp at the mirador away from other guests. Dining was overpriced & they tried to cheat us too, but luckily i spotted it. so be on guard. $25 trail is not worth it, in our opinion. Staff were very friendly & helpful
Stayed 3 nights in Mar 2025

8/10 Good

Shashidharan

Stayed 3 nights in Feb 2025

6/10 Okay

A K

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful with nice rooms and great views. But the rooms are a little old-fashioned - for example they have small/key-locked safe boxes instead of modern electronic safes. The hotel is also not particularly convenient as it is built on a very steep slope, meaning that getting around the property is by "shuttle" vans. (Believe me, you will not try walking this more than once - and even then, only downhill.) The ONLY way to request a van is to call reception, and the line is often busy, particularly during busy times, like breakfast. You are on hold and then it arbitrarily cuts you off and you have to call again. I also had TWO very bad experiences with the lunch/dinner restaurant. Two sandwiches, at two different meals, contained foreign/inedible objects. One sandwich included avocado skins (not slices) and I had one sandwich where melted cheese on the sandwich was still attached to the paper in which it was packaged. I was still forced to pay for these sandwiches. All they offered me was a free -- but at that point entirely unwanted - dessert. DO NOT EAT AT THE RESTAURANT. Finally, be aware that the property is very popular with large bus tours, so breakfast is a circus.
Stayed 3 nights in Feb 2025

10/10 Excellent

James W

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and helpful staff. Wi-Fi signal was very weak
Stayed 1 night in Feb 2025