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The Hermitage Hotel Mount Cook

4.5 star property
Luxury hotel with 2 restaurants and 24-hour front desk

Photo gallery for The Hermitage Hotel Mount Cook

Enjoy a warm and inviting dining experience in this beautifully appointed space, complete with a wooden table set for a casual meal.
Enjoy breathtaking mountain views from the comfort of this room, featuring a cozy seating area and expansive windows.
Relax in comfort with a panoramic view of the surrounding mountains from the spacious seating area.
Experience the hotel's contemporary design, featuring large windows and a welcoming entrance.
Welcome to Hermitage, where a traditional fireplace and exposed beams create a cozy atmosphere.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Parking included
The current price is NZ$368
includes taxes & fees
22 July - 23 July

Explore the area

Map
89 Terrace Road, Mount Cook National Park, Mount Cook, 7999
  • Sir Edmund Hillary Alpine Centre
    ‪2 min walk‬
  • Aoraki / Mount Cook Visitor Center
    ‪5 min walk‬
  • Aoraki / Mount Cook

Room options

View all photos for Standard Double or Twin Room, Mountain View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double or Twin Room, Mountain View

Highlights

Balcony or patio
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.4 out of 10
Good
(3 reviews)

Highlights

Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

Premium Room, 1 King Bed, Mountain View

Highlights

Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Hairdryer
Shower/bath combination
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room, Mountain View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Premium Twin Room, Mountain View

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Twin Room, Mountain View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Signature Twin Room, Mountain View

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
  • 35 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 1 Queen Bed, Mountain View

1 bedroom, iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Queen Bed, Mountain View

7.4 out of 10
Good
(8 reviews)

Highlights

Furnished balcony or patio
Heating
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
Private bathroom
Hairdryer
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room, Mountain View

View from room

Superior Twin Room, Mountain View

8.6 out of 10
Excellent
(14 reviews)

Highlights

Furnished balcony or patio
Heating
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Shower/bath combination
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Signature Room, 1 King Bed, Mountain View

Signature Room, 1 King Bed, Mountain View

Signature Room, 1 King Bed, Mountain View

Highlights

Separate sitting area
Air conditioning
Heating
Free cots/infant beds
Mini-fridge
Flat-screen TV
Separate bedroom
Bathrobes
  • 35 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

About the area

Mount Cook

A luxury stay in Mount Cook awaits you at The Hermitage Hotel Mount Cook. You'll be within steps of Sir Edmund Hillary Alpine Centre and within a short 5-minute stroll of Mount Cook National Park. Highlights at this eco-friendly hotel include 2 restaurants, free self-parking and a bar/lounge. .The buffet restaurant, Alpine Restaruant, is open for breakfast, lunch and dinner. Snowline Bar is the hotel's own bar. Enjoy access to bike hire and hiking/biking trails. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. .Places within a short walk of this 4.5-property class Mount Cook hotel include Aoraki / Mount Cook Visitor Center and Kea Point Walk is within 20 minutes.

What's nearby

  • Sir Edmund Hillary Alpine Centre - 2 min walk - 0.2 km
  • Mount Cook National Park - 2 min walk - 0.2 km
  • Aoraki / Mount Cook Visitor Center - 5 min walk - 0.5 km
  • Kea Point Walk - 11 min drive - 4.0 km
  • Tasman Lake - 11 min drive - 10.2 km

Restaurants

  • ‪Old Mountaineers' Cafe, Bar and Restaurant - ‬4 min walk

About this property

The Hermitage Hotel Mount Cook

Luxury hotel with 2 restaurants and 24-hour front desk
There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The Hermitage Hotel Mount Cook. Self parking is free.

This 4.5-star Mount Cook hotel is smoke free.

  • 164 guestrooms or units
  • 2 dining venues
  • Deli
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room
The Hermitage Hotel Mount Cook offers 164 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Mount Cook hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Similar properties

Experience breathtaking mountain views from this hotel's contemporary design, featuring a glass facade and scenic vistas.

Mt Cook Lodge & Motels

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, 66 reviews
The price is NZ$288
includes taxes & fees
24 July - 25 July
Mt Cook Lodge & Motels

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: NZD 42 for adults and NZD 22 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Alpine Restaruant
  • Panorama Room
  • Sir Edmund Hillary Cafe
  • Snowline Bar

Things to do

  • Bicycle rentals
  • Hiking/biking trails

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Low-height counter and sink
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 42 for adults and from NZD 22 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Hermitage Hotel Mount Cook
Hermitage Mount Cook
The Hermitage Mount Cook
The Hermitage Hotel Mount Cook Hotel
The Hermitage Hotel Mount Cook Mount Cook
The Hermitage Hotel Mount Cook Hotel Mount Cook

Frequently asked questions

Is parking available at The Hermitage Hotel Mount Cook?

Yep, The Hermitage Hotel Mount Cook has a free self car park.

How much does it cost to stay at The Hermitage Hotel Mount Cook?

As of 14 Jul 2025, prices found for a 1-night stay for 2 adults at The Hermitage Hotel Mount Cook on 22 Jul 2025 start from NZ$368.0, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Hermitage Hotel Mount Cook?

The closest beach to The Hermitage Hotel Mount Cook is Hunts Beach (38.5 km).

Does The Hermitage Hotel Mount Cook serve breakfast?

Yep, buffet brekkie is available daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at The Hermitage Hotel Mount Cook?

No, The Hermitage Hotel Mount Cook does not offer an airport shuttle service.

Is there a bar or restaurant at The Hermitage Hotel Mount Cook?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at The Hermitage Hotel Mount Cook?

Check-in begins at 3:00 PM. Check-out time is 10 AM.

Are pets allowed at The Hermitage Hotel Mount Cook?

No, only service animals are allowed.

The Hermitage Hotel Mount Cook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 113 out of 1003 reviews
Rating 4 - Poor. 41 out of 1003 reviews
Rating 2 - Terrible. 27 out of 1003 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jayasimha

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Jun 2025

8/10 Good

Connie

Travelled with partner
Liked: Cleanliness
Good environment but bad service, not any service to help customers in snow days. We pay so expensive price but even didn’t help us to remove snow in car park. View is beautiful but room is ver small and limited facilities and dining is expensive, everything in this hotel is expensive
Stayed 2 nights in Jun 2025

10/10 Excellent

Sheri

Liked: Cleanliness, staff & service, property conditions & facilities
The views were incredible Staff amazing
Stayed 1 night in Apr 2025

10/10 Excellent

WEI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
很好，住的很开心，自助餐还有米饭饺子味增汤等等，很丰富，这是我在新西兰最难忘的酒店
Stayed 2 nights in Apr 2025

10/10 Excellent

Sandra

Liked: Staff & service
Overall very convenient location!
Stayed 1 night in Mar 2025

8/10 Good

Donald, San Diego

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and mountai views.
Stayed 1 night in Mar 2025

10/10 Excellent

Sai, Aldie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Robin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A look at NZ's biggest hill

Disappointing we had to wait for the room to be cleaned as their check in time is an hour later than anywhere else we have stayed, otherwise staff were friendly and helpful. Looking for the entrance to our accommodation block we could not find it at we thought it was the laundry/housekeeping area will trolleys of laundry at the entrance and in the hallway to the room. Food was excellent, room was neat and tidy, overall it was a pleasant stay.
Stayed 1 night in Mar 2025

4/10 Poor

Julie, Sherwood Park

Liked: Staff & service
Disliked: Amenities
Disappointed with this property. For the price I would’ve expected a lot more. Rooms are old and not updated. There is very limited parking and not many options for evening dining.
Stayed 1 night in Dec 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay
Stayed 2 nights in Dec 2024

10/10 Excellent

Susana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Must book a room with Mountain View. The view is amazing. Room is much spacious than I expected. Clean & Neat. All the staffs (including the cleaners) are super friendly and helpful. I am glad that I decided to stay with Hermitage Hotel. Unforgettable experience and highlight of my NZ trip.
Stayed 1 night in Oct 2024

4/10 Poor

Jasjeet

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Sheersh

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
This hotel claims to be 4-star, but it falls far short of those expectations. The location and views are wonderful, but in Mt. Cook, that’s not unique to this property. Our room, meant for four, had two queen beds and no seating at all. It felt like the hotel expected us to eat elsewhere or spend a fortune in their overpriced restaurant ($83 per person), instead of providing even basic amenities like chairs. The mattress was so soft I was constantly rolling off, and the pillows were of very poor quality. Despite claiming the mattress was new, it offered little support, making sleep uncomfortable. The paint in the room was peeling, the bathroom lacked a heater, and overall, the hotel failed to provide the comfort and quality one would expect from a 4-star. It’s disheartening to pay such exorbitant prices for minimal amenities. Not enoguh parking as well. They seem to be capitalizing on the lack of alternatives in the area. I hope another option opens up for future visitors.
Stayed 1 night in Oct 2024

10/10 Excellent

Zahia

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location for all Mt Cook related activities. The room was spacious, and the view of the mountain incredible. We had a snowstorm overnight and staff were incredibly helpful with providing us with advice and scrapers to remove the snow. Also the buffet dinner was one of the best I've ever had. So much variety and well worth the expense. Would definitely stay here again.
Stayed 1 night in Sep 2024

10/10 Excellent

Dexter

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful time. When we were snowed in the hotel was very accomodating with a room for another night and made us feel very welcome. Would stay here again and recommend it to others also
Stayed 1 night in Sep 2024

8/10 Good

Darrin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Ann

We had dietary unique medical dietary requirements for a very low fat diet chef spoke to us directly to fully understand and a bespoke meal was prepared as the it was a buffet dinner we were only charged half the normal rate.
Stayed 1 night in Sep 2024

10/10 Excellent

Geoff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location great view, buffet breakfast and dinner great value
Stayed 2 nights in Aug 2024

8/10 Good

Alvin

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Janene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such beautiful scenery and beds were super comfy. Alpine restaurant had lots of variety and the beef and pork were superb.
Stayed 1 night in Jul 2024

10/10 Excellent

Lyndal

Travelled with family
Liked: Cleanliness
Disliked: Amenities
You need more dining options, laundry service stopping at 5.30pm is unhelpful. But spectacular views, comfy room, buffet dinner was lovely albeit pricey and no alternative.
Stayed 1 night in Jul 2024

2/10 Terrible

Kwok Wei

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away. Do your day trip to mount cook instead. The buffet at alpine restaurant was terrible. The room and hotel look like it hasn’t been upgraded since the 1980s. There are stains on the floor carpet and you can hear the spring from the mattress when you sleep. Not a good experience at all, avoid at all cost. Not worth it even at half the room rate.
Stayed 1 night in Jun 2024

10/10 Excellent

Lee Xin Zhan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to have a getaway from urban living Abit costly but good to some quiet time midway to queenstown from Christchurch or vice versa. Get here via great sights tour if needed
Stayed 1 night in Jun 2024

10/10 Excellent

horacio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel to stay at Mount Cook. Nice facility at the base on Mount Cook with beautiful views. Friendly staff and all you need to enjoy nature around Mount Cook.
Stayed 1 night in Jun 2024