4.5 out of 5

"Front of house staff need to smile more and at least act happy " More

By a verified traveller on Wed 25 Jul 2018

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Hotel Description

A luxury stay in the heart of Tauranga awaits you at Trinity Wharf Tauranga. Within steps you'll find The Elms Mission House and Tauranga Art Gallery within a 15-minute stroll. Highlights at this hotel include a restaurant, an outdoor swimming pool and a marina.

You can enjoy LCD TVs with cable channels, and all 126 rooms feature free WiFi, free local calls and safes. Minibars provide refreshments, and room service is also available. Nice touches to enhance your stay include bathrobes and free toiletries. Hairdryers, irons/ironing boards and desks are also available.

The restaurant, Halo Lounge & Dining, is open for breakfast, lunch and dinner. At the hotel's own bar/lounge, you can stop for a drink. Enjoy the fitness centre and pool loungers. 3282 square feet (305 square metres) of event facilities include conference centres, and other business amenities include a business centre and limo/town car service. Additionally, you'll find free WiFi in public areas and coffee/tea in a common area. Each morning buffet breakfast is served between 7 AM and 11 AM. There's also free RV/bus/truck parking, along with the convenience of a free airport shuttle.

Attractions within a 10-minute drive of this 4.5-star Tauranga hotel include ASB Baypark and Mount Maunganui.

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$163* Per night/room 25 Aug. - 26 Aug.

Penthouse, 3 Bedrooms, Ocean View

Bed Count 3 King Beds Maximum Occupancy 6 Max

Superior Room, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room, Jetted Tub

Bed Count 1 King Bed Maximum Occupancy 2 Max

Panoramic Suite, 1 King Bed, Jetted Tub, Harbour View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Trinity Wharf Tauranga ratings based on 446 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Trinity Wharf Tauranga

Everyone (239) Couples (181) Business (2) Family (26)
4 out of 5

Posted by on 7 Aug. 2019

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Comment from Hotel Management

7 Aug. 2019 by Rachel B - Reception Team Leader

Thanks for your review!

4 out of 5
It was good ........................................

Posted by on 29 Jul. 2019

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Comment from Hotel Management

7 Aug. 2019 by Rachel B - Reception Team Leader

Hi there, Thanks for your review - we appreciate all feedback! Kind regards, Rachel

5 out of 5
Great location. Very modern. Thoroughly enjoyed our stay.

Posted by on 14 Jul. 2019

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Comment from Hotel Management

22 Jul. 2019 by Rachel (reception)

Thank you for you review.

4 out of 5
There was no one at the bar so westood and waited for 10 minutes then gave up

Posted by on 15 Jun. 2019

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5 out of 5
Good position on the water. Excellent food overall good experience

Posted by on 19 May 2019

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Comment from Hotel Management

8 Jun. 2019 by TW

Thankyou so much

5 out of 5
staff at front desk very accommodating no negatives

Posted by on 5 May 2019

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5 out of 5
Close to City easy walk along water front Enough Parking Hotel Restaurant fine with no issues

Posted by on 1 May 2019

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3 out of 5
We had a nice water view room. Then around 11pm there was a persistent load siren noise, we rang reception and they said maintenance couldn’t fix it till the morning but offered us a free breakfast.??? No thanks much prefer to sleep, luckily they had a room we could shift to but it was really noisy with traffic and people slamming doors all night.

Posted by on 27 Apr. 2019

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Comment from Hotel Management

8 Jun. 2019 by TW

Thankyou so much

5 out of 5
The disabled access facilities were the best we experienced in NZ, and indeed almost anywhere. The services provided to us could not have been better. We would be delighted to stay there again.

Posted by on 20 Apr. 2019

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Comment from Hotel Management

20 Apr. 2019 by TW

Thank you very much for your feedback - I am pleased we could accommodate you.

5 out of 5

Posted by on 17 Apr. 2019

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About the Trinity Wharf Tauranga

Location 51 Dive Crescent, Tauranga, 3110

Renovations + Closures

The property will be renovating from 01 July 2019 until 31 August 2019 (completion date subject to change). The following areas are affected:

  • Exterior

During renovations, the hotel will make every effort to minimise noise and disturbance.

Property Features

Trinity Wharf Tauranga offers its guests a marina, an outdoor pool, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and a limo/town car service. Event space at this hotel measures 3282 square feet (305 square metres) and includes conference centres. A terrace, tour or ticket assistance, and a garden are also featured at the luxury Trinity Wharf Tauranga. A roundtrip airport shuttle is free (available 24 hours). Smoking is allowed in designated areas at this 4.5-star Tauranga hotel.

  • 126 guestrooms or units
  • 3 levels
  • 3282 sq ft of conference space
  • 305 sq. m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Poolside lounge chairs
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Water dispenser

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free RV, bus, truck parking , Parking (limited spaces)

Transport

  • Airport: Tauranga (TRG) (4.5 km / 2.8 mi)
  • Property shuttles: Free airport shuttle; cruise terminal shuttle and ferry terminal shuttle
  • Parking: Free RV/bus/truck parking

Room Amenities

Trinity Wharf Tauranga offers 126 forms of air-conditioned accommodation with minibars and laptop-compatible safes. 42-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a complimentary bathrobe, complimentary toiletries and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Cable channels
  • Premium channels
  • Films for purchase
  • Electric kettle
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Bathrobes
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Air conditioning
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.

Halo Lounge & Dining – Overlooking the ocean, this restaurant serves breakfast, lunch, dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 12:30 AM
  • Minimum check-in age is 18

Special check-in instructions:

If you are planning to arrive after 10:00 PM, please contact the property in advance using the information on the booking confirmation.

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

This property will place a credit card authorization at check-in to cover any incidental charges. For more details, please contact the property using the information on the reservation confirmation received after booking.

Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Airport transport is offered 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 12.0 per day.

Pets

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve rollaway/extra beds. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

  • Long-term renters welcome
  • Security system
  • No rollaway/extra beds available
  • Parking height restrictions apply
  • Debit cards
  • Maximum number of children who can stay free 2

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: NZD 1.00 per stay

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 26 for adults and NZD 13 for children (approximately)
  • Early check-in fee: NZD 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: NZD 12.0 per day
  • On-site credit card charges are subject to a surcharge of 3 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Tauranga Trinity Wharf
  • Tauranga Wharf
  • Trinity Tauranga
  • Trinity Wharf
  • Trinity Wharf Hotel
  • Trinity Wharf Hotel Tauranga
  • Trinity Wharf Tauranga
  • Sebel Trinity Wharf Hotel Tauranga
  • Sebel Trinity Wharf Tauranga
  • The Sebel Trinity Wharf Tauranga Hotel Tauranga
  • Trinity Wharf Tauranga Hotel
  • Sebel Trinity Wharf Tauranga
  • Sebel Trinity Wharf Hotel Tauranga

You should know

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Trinity Wharf Tauranga offers transfers from the cruise terminal, ferry terminal, and airport (fees may apply). Please contact the property at the number on the booking confirmation 72 hours prior to arrival with your arrival details.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.