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Holiday Inn Express Mountain View - S Palo Alto by IHG

Property class: 2.5

Photo gallery for Holiday Inn Express Mountain View - S Palo Alto by IHG

A building with a modern architectural style, featuring a prominent stone column, a covered entrance with a glass canopy, and a clear sign indicating a clearance of 8 feet.
A hotel room with a bed, a desk with a laptop, a TV, a wardrobe, and a coat rack.
A buffet with various food items, including omelets and other dishes, displayed in metal containers.
A hotel reception desk with a modern design, featuring a digital check-in system, a sign for Holiday Inn Express, and a sign indicating a 100% non-smoking property.
A hotel entrance with a large illuminated sign, a stone facade, and a modern building in the background.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services
The current price is NZ$240
includes taxes & fees
22 Nov - 23 Nov

Explore the area

View map
Mountain View, CA
  • Place, Silicon Valley
    ‪1 min walk‬
  • Place, Stevens Creek Trail
    ‪11 min walk‬
  • Place, Mountain View Center for the Performing Arts
    ‪15 min walk‬
  • Airport, San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room

A hotel room with a large bed, a desk with a laptop, a chair, and a wardrobe.

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free wired internet

View all photos for Suite, 1 King Bed

A hotel room with a bed, desk, chair, and a large mirror.

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed

A hotel room with a large bed, a desk with a laptop, a chair, and a wardrobe.

Standard Room, 1 King Bed

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk with a chair, a TV, and a minibar.

Standard Room, 1 King Bed, Accessible (Communications)

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

A hotel room with a large bed, a desk with a chair, a TV, and a minibar.

Standard Room, 1 King Bed, Accessible (Communications)

7.0 out of 10
Good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Standard Room, 2 Queen Beds

A hotel room with two beds, a desk with a chair, a lamp, and a wardrobe.

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free wired internet

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About the area

Mountain View

Holiday Inn Express Mountain View - S Palo Alto by IHG puts you in the heart of Mountain View, steps from Silicon Valley and within a 20-minute stroll of Mountain View Center for the Performing Arts. Highlights at this hotel include in-room free WiFi, free high-speed Internet and tablet computers. .This business-friendly hotel offers free WiFi in public areas and a fitness centre, and has a business centre. Other amenities include a coffee shop/cafe, concierge services and a 24-hour front desk. Each morning free buffet breakfast is offered between 6:00 AM and 9:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Shoreline West hotel include Stanford University and Shoreline Amphitheatre.

What's nearby

  • Silicon Valley - 1 min walk - 0.0 km
  • Stevens Creek Trail - 11 min walk - 1.0 km
  • Mariposa Park - 11 min walk - 1.0 km
  • Mountain View Center for the Performing Arts - 15 min walk - 1.3 km
  • San Andreas Fault Trail - 19 min walk - 1.6 km

Getting around

  • Whisman Station - 5 min drive
  • Mountain View Station - 7 min drive
  • San Jose, CA (SJC-Norman Y. Mineta San Jose Intl.) - 19 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Panera Bread - ‬5 min walk
  • ‪Kunjip Tofu - ‬10 min walk
  • ‪Chipotle Mexican Grill - ‬4 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Holiday Inn Express Mountain View - S Palo Alto by IHG

There's a coffee shop/cafe on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces. There's an onsite business centre. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Holiday Inn Express Mountain View - S Palo Alto by IHG. Limited free parking is available on a first-come, first-served basis.
  • 1 building
  • 44 guestrooms or units
  • 3 levels
  • Buffet breakfast (free)
  • Charging station for electric cars
  • Business facilities
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • Lift
  • Water dispenser
  • Coffee shop
Holiday Inn Express Mountain View - S Palo Alto by IHG offers 44 air-conditioned accommodations with tablet computers and laptop-compatible safes. Beds feature pillowtop mattresses. 40-inch LED televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include complimentary toiletries and hairdryers.

This Mountain View hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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includes taxes & fees
20 Nov - 21 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:30 AM
  • A coffee shop/cafe

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 40-inch LED TV with premium cable/satellite channels
  • MP3 dock
  • Tablet computer

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests arriving after 11 PM must use the phone or doorbell at the front door.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30.0 per stay.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 30.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel Mountain View
Holiday Inn Express Mountain View S Palo Alto Hotel
Holiday Inn Express S Palo Alto Hotel
Holiday Inn Express Mountain View S Palo Alto
Holiday Inn Express S Palo Alto
Hotel Holiday Inn Express Mountain View - S Palo Alto
Holiday Inn Express Mountain View - S Palo Alto Mountain View
Express Mountain S Palo Alto

Frequently asked questions

What is the cancellation policy at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Holiday Inn Express Mountain View - S Palo Alto by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express Mountain View - S Palo Alto by IHG?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Express Mountain View - S Palo Alto by IHG on 22 Nov 2026 start from NZ$240, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Yep, Holiday Inn Express Mountain View - S Palo Alto by IHG has a free self car park. Onsite parking is limited.

Does Holiday Inn Express Mountain View - S Palo Alto by IHG serve breakfast?

Sure does, complimentary buffet brekkie is on offer daily between 6:00 AM and 9:30 AM.

Is there a free airport shuttle available at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, Holiday Inn Express Mountain View - S Palo Alto by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express Mountain View - S Palo Alto by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express Mountain View - S Palo Alto by IHG?

No, only service animals are allowed.

Holiday Inn Express Mountain View - S Palo Alto by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 337 out of 580 reviews
Rating 8 - Good. 157 out of 580 reviews
Rating 6 - Okay. 50 out of 580 reviews
Rating 4 - Poor. 13 out of 580 reviews
Rating 2 - Terrible. 23 out of 580 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms great staff and the free full breakfast is the best.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decent amount of parking and a decent breakfast. Property is clean and has a great location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great but the parking is limited and extremely tight.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good continental breakfast and friendly staff!
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
I will stay next trip
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean room, comfortable bed. Great location for easy access to/from airport and local restaurants and parks.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, sparkling clean throughout, and plenty of free parking. Would stay again!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience. I will definitely come back.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Parking congested but doable.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Everything was great but our room was filled with ants. It was all over our food, clothes and bed
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was our favourite part of the stay. The staff also makes sure that nothing runs out.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok my stay at the venue just they not clean our Room it's only by Request and water are too expensive almost 7 bucks a bottle of water...
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly remodeled nice staff.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, breakfast was good.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, well located, nice staff, quiet and early breakfast buffet was very convenient
Breakfast omelette, potatoes, toast bread options
Breakfast bar
Tables
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
parking easy
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms good location very helpful and professional staff free breakfast good options
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Two things that could improve: 1. AC unit inside the room makes a lot of noise. 2. Breakfast could improve regarding space to sit and quality of eggs and fruits.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Place
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the breakfast , one of the best
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel!

Amazing staff, breakfast and cleaniness of the room. I would definitely stay here again!!
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was so good and many options to choose from. They are still doing remodeling but everything was clean and out of the way. The room was very big. Parking was ok.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean, the breakfast good and parting was great
Stayed 2 nights in Nov 2025