Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

5.0 star property
Luxury hotel on the beach, with 5 outdoor pools

Photo gallery for Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

5 outdoor pools, open 6:30 AM to 7:00 PM, free pool cabanas
3 restaurants, breakfast, dinner, brunch served; Italian cuisine
Suite, 1 Bedroom
Check-in/check-out kiosk
5 outdoor pools, open 6:30 AM to 7:00 PM, free pool cabanas

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Spa
  • Room service
The current price is NZ$547
includes taxes & fees
13 July - 14 July

Explore the area

Map
1 2 NADI BAY ROAD, WAILOALOA BEACH, Nadi
  • Port Denarau Marina
  • Wailoaloa Beach
    ‪2 min drive‬
  • Namaka Market
    ‪4 min drive‬
  • Nadi (NAN-Nadi Intl.)
    ‪8 min drive‬

Room options

Suite, Ocean View (Crowne)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 Single Bed

Suite, Multiple Beds, Pool Access

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 68 sq m
  • Sleeps 4
  • 2 King Beds

Junior Suite, 1 King Bed, Pool Access, Ocean View (Corner)

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 68 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Double Beds

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Pool Access, Ocean View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 63 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed, Ocean View

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 63 sq m
  • Beach view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
TV
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 74 sq m
  • Sleeps 4
  • 1 King Bed

Suite, Pool Access, Ocean View (Crowne)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 68 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms, Pool Access

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 74 sq m
  • Sleeps 5
  • 1 Single Bed

Suite, Multiple Beds, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 74 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Suite, Multiple Beds, Pool Access

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 74 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

Junior Suite, 1 King Bed, Ocean View, Corner

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Family Suite, 2 Bedrooms, Garden View

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Free cots/infant beds
  • 74 sq m
  • Sleeps 5
  • 1 Single Bed

About the area

Nadi

At Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG, you'll be connected to the convention centre and 1.8 km (1.1 mi) from Wailoaloa Beach. Highlights at this luxury hotel include 3 restaurants, 5 outdoor swimming pools and 2 poolside bars. .A day of pampering can include deep-tissue massages, body wraps and mani/pedis. The restaurant, La Bottega, serves Italian cuisine and is open for dinner. Latitude Bar & Lounge is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 5 meeting rooms, a conference centre, and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning free full breakfast is offered between 6:30 AM and 10:30 AM. There's also free valet parking, along with the convenience of a shopping centre shuttle. .Places within a 15-minute drive of this 5-property class Wailoloa hotel include Namaka Market and Port Denarau Marina.

What's nearby

  • Wailoaloa Beach - 2 min drive - 1.7 km
  • Namaka Market - 4 min drive - 2.0 km
  • Zip Fiji - 7 min drive - 2.4 km
  • Port Denarau - 13 min drive - 11.3 km
  • Denarau Beach - 14 min drive - 12.3 km

Getting around

  • Nadi (NAN-Nadi Intl.) - 15 min drive

Restaurants

  • ‪Koko Nui - ‬9 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Bulaccino - ‬5 min drive
  • ‪Ghost Ship Bar & Grill - ‬5 min walk
  • ‪Burger King - ‬9 min drive

About this property

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Luxury hotel on the beach, with 5 outdoor pools
Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG for summer fun including 5 outdoor swimming pools, a complimentary children's club and a children's pool.

Free breakfast is available daily. There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi and wired Internet are free in public spaces. This Art Deco hotel also offers a fitness centre and a garden. Free self parking and valet parking are available.

This 5-star Nadi hotel is smoke free.

  • 324 guestrooms or units
  • 2 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Built in 2024
  • Full breakfast (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG offers 324 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. Digital televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and body scrubs.

Languages

English

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Azura Bar and Kitchen
  • Bean Bar Cafe
  • Harvest
  • La Bottega
  • Latitude Bar & Lounge

Things to do

  • 5 outdoor pools
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym
  • Paddleboard
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free cot
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

The property will be renovating from 18 March 2025 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • One of the swimming pools
  • Exterior
  • Meeting facilities
  • Selected guestrooms

Guests will have access to the following alternative facilities during the renovation:

  • Business facilities
  • Outdoor pool
  • Recreational facilities

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for FJD 130 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: FJD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: FJD 130 per stay
  • Service fee: 3 per cent
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Nadi BAY Resort
Crowne Plaza Fiji Nadi Bay Resort Spa an IHG Hotel
Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG Nadi
Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG Hotel
Crowne Paza Resort Fiji Nadi Bay Resort Spa an IHG Hotel
Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG Hotel Nadi
Crowne Plaza Resort Fiji Nadi Bay Resort Spa an IHG Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG on 13 Jul 2025 start from NZ$546.50, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Yep, Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG has a free self car park and free valet parking.

Are there any beaches close to Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

The closest beach to Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG is Wailoaloa Beach (1.2 km).

Is there a spa on site at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG have a pool?

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:30 AM to 7:00 PM. The property will be renovating one of the swimming pools from March 18 2025 until December 31 2025 (completion date subject to change).

Does Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG features 2 poolside bars, 5 outdoor pools and free pool cabanas.

What makes Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG a romantic place to stay?

A champagne service and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG.

Is Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG is a hit with families.

Does Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG serve breakfast?

Sure does, free full breakfast is served daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

No, Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

No, pets and service animals are not allowed.

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 307 out of 441 reviews
Rating 8 - Good. 78 out of 441 reviews
Rating 6 - Okay. 34 out of 441 reviews
Rating 4 - Poor. 11 out of 441 reviews
Rating 2 - Terrible. 11 out of 441 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kerrie Leslei

Liked: Cleanliness, staff & service, property conditions & facilities
I had a wonderful seven nights at Crown. The staff were friendly and kind. As a solo traveller it was a perfect place to stay, lie by the pool and read a book.
Stayed 7 nights in Apr 2025

10/10 Excellent

Jasbir

Liked: Cleanliness, staff & service, property conditions & facilities
Exceptional
Stayed 4 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED staying at the Crowne Plaza. It’s a beautiful resort and the rooms are fantastic and spacious. Most importantly the hard working, friendly and kind hearted staff at the Crowne is what made my stay enjoyable and I cannot wait to return. Vinaka
Stayed 1 night in Feb 2025

10/10 Excellent

Tamika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Sashi

Liked: Cleanliness, staff & service, property conditions & facilities
Peaceful
Stayed 3 nights in Mar 2025

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing resort and even more amazing staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Russell

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most enjoyable experiences
Stayed 5 nights in Mar 2025

10/10 Excellent

Kim Maree

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort was exceptional. The service, the dining options, the bars and the comfy beds. But nothing was better than the staff. They were exceptional and made the trip even better.
Stayed 5 nights in Feb 2025

10/10 Excellent

Makeida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Callum Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the Airport. Food was fantastic. Staff amazing. Good bars with different options. Swim up bar was the best and being able to book drinks and food to our room worked well for us. Great spot to go if you just want to relax in a great location with good pools and drinks.
Stayed 8 nights in Mar 2025

8/10 Good

RItesh

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The breakfast buffet could be improved by providing guests with water service instead of requiring them to fetch it themselves. Additionally, the staff's demeanor suggests a lack of enthusiasm for their roles in that area.
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was awesome staff were very helpful
Stayed 4 nights in Feb 2025

6/10 Okay

Marcus, Mount Annan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Saisha

Stayed 1 night in Feb 2025

8/10 Good

Janine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a large hotel close to the airport which is convenient for departures. We thought it may be noisy because of air traffic, but the airport is small and not much air traffic. Hotel was quiet and had large pool areas-some right off our rooms. Staff were friendly and helpful, torch lighting was fun to watch. Food was good with lots of options from buffet to reserved seating (make sure to reserve if you want to get in!) Easy 15 min drive to airport. If availability allows, you can hold your room for a late check out (for a fee).
Stayed 1 night in Mar 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facility, staff was very friendly and helpful. Great amenities. Some construction around property and it was a little removed from shopping and restaurants. But multiple restaurants onsite.
Stayed 1 night in Mar 2025

6/10 Okay

janice

Travelled with partner
Liked: Amenities, property conditions & facilities
Pool outside the room was lovely. Ants in the room was not nice
Stayed 5 nights in Feb 2025

10/10 Excellent

Kamaldeep singh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Moape, Rooty Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff is amazing and attentive & very helpful . Food is nice at the buffet breakfast The Harvest and also the Italian restaurant next door La Bottega. Maintenance of the room every day is top notch.
Stayed 2 nights in Feb 2025

10/10 Excellent

LADDA, CHULA VISTA

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool & walking to the beavh
Stayed 2 nights in Feb 2025

10/10 Excellent

Shelli

Travelled with partner
Liked: Amenities
The staff was phenomenal! We loved our waitress Rachel, she took care of us every day! The activities crew was top-notch and so fun! Everyone at the resort made us feel so welcome! And we met some nice people! We will definitely be back!
Stayed 4 nights in Feb 2025

10/10 Excellent

Navishaal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best place I stayed, swimming pool area is great and the breakfast buffet was amazing. I will be surely back next year.
Stayed 3 nights in Feb 2025

10/10 Excellent

Setten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Having ability issues I found getting around extremely easy. I found the staff extremely hospitable., and the hotel well cared for. The music could have been turned down during quiet/relaxing times and only one lift working.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jerry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very nice
Stayed 3 nights in Feb 2025