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Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Photo gallery for Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

3 restaurants, breakfast, dinner, brunch served; Italian cuisine
Property video
3 restaurants, breakfast, dinner, brunch served; Italian cuisine
3 restaurants, breakfast, dinner, brunch served; Italian cuisine
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$685
includes taxes & fees
31 May - 1 June

Explore the area

View map
1 2 NADI BAY ROAD, WAILOALOA BEACH, Nadi
  • Place, Wailoaloa Beach
    ‪4 min walk‬
  • Place, Namaka Market
    ‪4 min drive‬
  • Place, Port Denarau Marina
    ‪13 min drive‬
  • Airport, Nadi (NAN-Nadi Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Down duvets, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

9.4 out of 10
Exceptional
(3 reviews)
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(62 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(5 reviews)
  • Beach view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Pool Access, Ocean View

Down duvets, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Pool Access, Ocean View

8.8 out of 10
Excellent
(6 reviews)
  • Beach view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Down duvets, minibar, in-room safe, individually decorated

Standard Room, 2 Double Beds

9.4 out of 10
Exceptional
(51 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Down duvets, minibar, in-room safe, individually decorated

Standard Room

9.4 out of 10
Exceptional
(26 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Room amenity

Suite, 2 Bedrooms

9.2 out of 10
Wonderful
(7 reviews)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Pool Access

Down duvets, minibar, in-room safe, individually decorated

Suite, Multiple Beds, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, Pool Access, Ocean View (Crowne)

Down duvets, minibar, in-room safe, individually decorated

Suite, Pool Access, Ocean View (Crowne)

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 68 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, Ocean View (Crowne)

Down duvets, minibar, in-room safe, individually decorated

Suite, Ocean View (Crowne)

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Pool Access, Ocean View (Corner)

Down duvets, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Pool Access, Ocean View (Corner)

  • Ocean view
  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, Ocean View, Corner

Down duvets, minibar, in-room safe, individually decorated

Junior Suite, 1 King Bed, Ocean View, Corner

  • Ocean view
  • 112 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Family Suite, 2 Bedrooms, Garden View

Room amenity

Family Suite, 2 Bedrooms, Garden View

  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

View all photos for Family Suite, 2 Bedrooms, Pool Access

Down duvets, minibar, in-room safe, individually decorated

Family Suite, 2 Bedrooms, Pool Access

  • 74 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Single Bed

View all photos for Suite, Multiple Beds, Garden View

Down duvets, minibar, in-room safe, individually decorated

Suite, Multiple Beds, Garden View

  • Garden view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Suite, Multiple Beds, Pool Access

Down duvets, minibar, in-room safe, individually decorated

Suite, Multiple Beds, Pool Access

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 74 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

About the area

Nadi

At Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG, you'll be connected to the convention centre and 1.8 km (1.1 mi) from Wailoaloa Beach. Highlights at this luxury hotel include 3 restaurants, 5 outdoor swimming pools and 2 poolside bars. .A day of pampering can include deep-tissue massages, body wraps and mani/pedis. The restaurant, La Bottega, serves Italian cuisine and is open for dinner. Latitude Bar & Lounge is the hotel's own bar. Spend the day at the beach where you'll find sunloungers, and enjoy the on-site free kids' club and gym. 5 meeting rooms, a conference centre, and limo/town car service are among the business amenities offered. Plus you'll find free Wi-Fi in public areas, a children's swimming pool and a coffee shop/cafe. Each morning buffet breakfast is served between 6:00 AM and 10:30 AM. There's also free valet parking, along with the convenience of a shopping centre shuttle. .Places within a 15-minute drive of this 5-property class Wailoloa hotel include Namaka Market and Port Denarau Marina.

What's nearby

  • Wailoaloa Beach - 4 min walk - 0.4 km
  • Namaka Market - 4 min drive - 2.3 km
  • Port Denarau Marina - 13 min drive - 11.3 km
  • Port Denarau - 13 min drive - 11.3 km
  • Sabeto Hot Springs and Mud Pool - 17 min drive - 11.6 km

Getting around

  • Nadi (NAN-Nadi Intl.) - 15 min drive

Restaurants

  • ‪Sailor's Beach Fiji Restaurant and Bar - ‬5 min walk
  • ‪The Beach Club Wailoaloa - ‬4 min walk
  • ‪Mama's Pizza Namaka - ‬5 min drive
  • ‪Khana Khazana - ‬3 min drive
  • ‪Daikoku Restaurant - ‬3 min drive

About this property

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. Bring your whole family to Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG for summer fun including 5 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 3 restaurants on site, along with a coffee shop/cafΘ. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 2 bars/lounges. WiFi and wired Internet are free in public spaces. This Art Deco hotel also offers a fitness centre and a garden. Free self parking and valet parking are available.

This 5-star Nadi hotel is smoke free.

  • 324 guestrooms or units
  • 2 levels
  • 5 buildings
  • 3 dining venues
  • 2 bars by the pool
  • 2 bars or lounges
  • Conference rooms
  • Built in 2024
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Umbrellas for the pool
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Outdoor picnic space
  • Television in lobby
  • Lift
  • No smoking on site
  • Coffee shop
  • Swim-up bar
Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG offers 324 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies or patios. Each accommodation is individually furnished and decorated. Beds feature down duvets. A pillow menu is available. Digital televisions are provided. Bathrooms include a combined bath/shower unit, bathrobes and slippers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, facials, body wraps and body scrubs.

Similar properties

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Hilton Fiji Beach Resort and Spa
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  • Pool
  • Spa
  • Kids’ pool
  • Water slide
4.4 out of 5, Excellent, 1,322 reviews
The price is NZ$634
includes taxes & fees
1 June - 2 June
Hilton Fiji Beach Resort and Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: FJD 60 for adults and FJD 35 for children
  • 2 bars/lounges
  • 2 poolside bars
  • 3 restaurants
  • A coffee shop/cafe
  • A swim-up bar

Restaurants on site

  • Azura Bar and Kitchen
  • Bean Bar Cafe
  • Harvest
  • La Bottega
  • Latitude Bar & Lounge

Things to do

  • 5 outdoor pools
  • Books
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Gym
  • Paddleboard
  • TV in common areas
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 5 outdoor pools
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Conference centre

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • On the beach
  • Outdoor furniture
  • Picnic area
  • Pool umbrellas

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Magnifying mirror
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 floors
  • 5 buildings
  • Art Deco architecture
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2024
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillow menu

Bathroom

  • Dressing gowns
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch TV with digital channels

Food and drink

  • Champagne service
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Meal delivery service
  • Minibar
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 3 per cent for credit card payments

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for FJD 130 per stay.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: FJD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately FJD 60 for adults and from FJD 35 for children
  • Rollaway bed fee: FJD 130 per stay
  • Service fee: 3 per cent
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Nadi BAY Resort

Crowne Plaza Fiji Nadi Bay Resort Spa an IHG Hotel

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG Nadi

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG Hotel

Crowne Paza Resort Fiji Nadi Bay Resort Spa an IHG Hotel

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG Hotel Nadi

Crowne Plaza Resort Fiji Nadi Bay Resort Spa an IHG Hotel

Frequently asked questions

What is the cancellation policy at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG on 31 May 2026 start from NZ$685, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Yep, Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG has a free self car park and free valet parking.

Are there any beaches close to Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

The closest beach to Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG is Wailoaloa Beach (1.2 km).

Is there a spa on site at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

There's no onsite spa, but this property does offer services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG have a pool?

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella. The pool is open 6:30 AM to 7:00 PM.

Does Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG features 2 poolside bars, 5 outdoor pools and free pool cabanas.

What makes Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG a romantic place to stay?

A champagne service and a bar, as well as private balconies in the guestrooms, all help set the scene for a romantic weekend at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG.

Is Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG is a hit with families.

Does Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG serve breakfast?

Sure does, buffet brekkie is offered daily from 6:00 AM to 10:30 AM.

Is there a free airport shuttle available at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

No, Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Relax with a coldie at the 2 poolside bars or 2 lounge bars, and grab a meal at the onsite restaurant that serves Italian cuisine.

What time are check-in & check-out at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG?

No, pets and service animals are not allowed.

Crowne Plaza Fiji Nadi Bay Resort & Spa by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 628 out of 900 reviews
Rating 8 - Good. 157 out of 900 reviews
Rating 6 - Okay. 66 out of 900 reviews
Rating 4 - Poor. 25 out of 900 reviews
Rating 2 - Terrible. 24 out of 900 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Rahul

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have loved our stay at crown plaza. Staff and hospitality is next level with postive environment and knowledgeble staff willing to help. Kids club and activities and restaurant dinning options are amazing at crown plaza. We highly rate this place and give them 10 out of 10 star. 🌟🌟🌟🌟🌟🌟🌟🌟🌟🌟
Stayed 5 nights in Mar 2026

10/10 Excellent

Jodie Florence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Feb 2026

10/10 Excellent

Tianni

Stayed 3 nights in Feb 2026

10/10 Excellent

JOYCE MAANO, Wentworthville

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was not visible from our room but we enjoyed the pool with activities for the day. The place was clean, the food was nice and the people are friendly. Looking forward to come back again.
Stayed 5 nights in Feb 2026

6/10 Okay

Dinay R

Stayed 7 nights in Feb 2026

10/10 Excellent

Bobbi

Stayed 7 nights in Feb 2026

10/10 Excellent

Judith

Travelled with group
Liked: Cleanliness, staff & service
The room was spacious and very clean. It was serviced thoroughly every day that we were there, by friendly staff
Stayed 7 nights in Feb 2026

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Kindness and cleanliness was incredible
Stayed 1 night in Feb 2026

10/10 Excellent

aaron

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes room was excellent and tidy, staff were friendly and ways pleasant
Stayed 3 nights in Feb 2026

6/10 Okay

Jasmine

Travelled with family and small children
Staff and amenities were the highlight but nothing special was done as requested for our honeymoon. The small details really do matter. The food was below average. Healthy options were very minimal and when they were available it wasn’t as described. They also wouldn’t let us reheat our leftovers which I understand is food safety but we paid for it at your hotel so having microwaves for more family friendly amenities would impact the amount of people who stay. We paid a lot to be there so having good food is a must. The food was very disappointing especially considering how much you pay for it. We appreciate the staff and all their hard work. I’d suggest they make family friendly rooms for guests travelling with children.
Stayed 10 nights in Jan 2026

10/10 Excellent

Jaoko

Stayed 4 nights in Jan 2026

10/10 Excellent

Ashwini

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 2 nights in Feb 2026

8/10 Good

Karen

Business traveller
Liked: Staff & service, amenities
The resort is quite new and the rooms are nice. Check in was quick and friendly. Many pools to choose from but none were “adult only”. The spa was disappointing, I booked a deluxe pedicure and when I arrived I had to sit in a chair at the reception area and the therapist sat on the floor. I’m afraid she didn’t do a be try his job of the polish either. I ordered room service, the fries were almost cold and the club sandwich had slices of bread so thick that I barely ate any of it. I was told to leave the tray outside my door and they would collect it but it was still there 12 hours later when I went to check out.
Stayed 1 night in Feb 2026

10/10 Excellent

Tejesh

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel
Stayed 2 nights in Feb 2026

10/10 Excellent

Neha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staffs
Stayed 5 nights in Feb 2026

4/10 Poor

Sundar

Stayed 5 nights in Feb 2026

10/10 Excellent

Nihat

Travelled with family
Yes
Stayed 6 nights in Jan 2026

8/10 Good

Chantal Marie

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Buffet breakfast was beautiful and the pool was stunning. The rest of the food across the resort was mediocre and expense of for what it was. The only exception were the pizzas and bottega restaurant.
Stayed 6 nights in Jan 2026

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, Friendly staff, great service everywhere
Stayed 2 nights in Feb 2026

10/10 Excellent

Derek

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Everything up-to-date. Friendly staff
Stayed 1 night in Feb 2026

2/10 Terrible

Ashika, Hamilton

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were old, needed renovation, breakfast was boring almost same thing everyday, food in urban sugar was pathetic not worth the price. Hotel is charging $2000 as hold on credit card rather than $100 as mentioned on Expedia booking. Very hiped and not worth the price. Ranked as similar or close to Sheraton or Sofitel but looks and feels same as other lower grade hotel like mercure. Explained the stay was to celebrate a birthday, they promised upon arrival something will be done but nothing was done not even singing or wishing happy birthday in the buffet breakfast restaurant which we saw other birthdays celebrated. Very disapointing.
Stayed 7 nights in Jan 2026

10/10 Excellent

Amrita

Stayed 3 nights in Dec 2025

10/10 Excellent

Edgar, Athabasca

Liked: Cleanliness
Great place.
Stayed 3 nights in Jan 2026

10/10 Excellent

Erica, Manitou Springs

Stayed 6 nights in Jan 2026

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel with a beach bar. We had a swim-up room facing the sea… loved it.
Stayed 3 nights in Jan 2026