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Bergtour Marukita

3.0 star property

Photo gallery for Bergtour Marukita

Hot springs
Japanese Traditional Room
Hot springs
Reception
Public bath

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View map
4995 Hokujo, Kitaazumigun, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪7 min walk‬
  • Place, Happo-one Adam Gondola
    ‪10 min walk‬

Room options

View all photos for Japanese Traditional Room

Japanese Traditional Room

Japanese Traditional Room

9.8 out of 10
Exceptional
(9 reviews)
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

About the area

Hakuba

At Bergtour Marukita you'll be within just a 15-minute stroll of Hakuba Happo-One Ski Area and Happo-one Adam Gondola. Highlights at this ryokan include a full-service spa, free self-parking and karaoke. .This ryokan offers free WiFi in public areas, luggage storage and a front desk safe. Other amenities include laundry facilities and ski passes. Each morning full breakfast is served between 7 AM and 9:00 AM. .Places within a 30-minute walk of this 3-property class Hakuba ryokan include Happo One Sakka Ski Lift and Hakuba Iwatake Ski Resort.

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 7 min walk - 0.7 km
  • Happo-one Adam Gondola - 10 min walk - 0.9 km
  • Happo One Sakka Ski Lift - 4 min drive - 1.7 km
  • Hakuba Iwatake Ski Resort - 4 min drive - 3.4 km

Getting around

  • Hakuba Station - 7 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 103 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬9 min walk
  • ‪Cru Cafe - ‬4 min walk
  • ‪RAMEN BAR Marutama 55 - ‬4 min walk
  • ‪What's Good Cafe - ‬7 min walk
  • ‪ライオンカフェ - ‬5 min walk

About this property

Bergtour Marukita

As a guest of Bergtour Marukita, you'll find a full-service spa and hot springs. Public spaces have free WiFi. Bergtour Marukita also features karaoke, laundry facilities, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hakuba ryokan.

  • 28 guestrooms or units
  • Karaoke
  • Ski lift tickets
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front desk safe
  • Lift
  • Smoking in designated areas
Bergtour Marukita offers 28 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Housekeeping is offered on request and hairdryers can be requested.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is open daily.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

Similar properties

Breakfast and dinner served
The Happo
Hakuba
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.5 out of 5, Wonderful, 27 reviews
The price is NZ$267
12 June - 13 June
The Happo

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 9:00 AM for a fee: JPY 2,500 per person

Things to do

  • Full-service spa
  • Hot springs
  • Karaoke
  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping on request

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (86 centimetre high)
  • Lift (81 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchairs on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 9 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Breakfast is by reservation only. Guests who want to receive breakfast, including guests who have booked Room Only rate plans, must contact the property prior to arrival to make a reservation.
Guests with Half Board plans must check in by 6 PM to receive dinner. Advanced notice required for late check-in for guests with Half Board plans arriving after 6 PM.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2500 per person
  • Cleaning/housekeeping/linen are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Guests must contact this property in advance to reserve access to the public bath facility. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Bergtour Marukita Hotel Hakuba
Bergtour Marukita Hotel
Bergtour Marukita Hakuba
Bergtour Marukita Inn Hakuba
Bergtour Marukita Inn
Bergtour Marukita Ryokan
Bergtour Marukita Hakuba
Bergtour Marukita Ryokan Hakuba

Frequently asked questions

Is parking available at Bergtour Marukita?

Yep, Bergtour Marukita has a free self car park.

Is there a spa on site at Bergtour Marukita?

Yep, there is an onsite spa at Bergtour Marukita. You'll enjoy services like massages.

Does Bergtour Marukita serve breakfast?

Yeah, full brekkie is served daily from 7 AM to 9:00 AM.

Is there a free airport shuttle available at Bergtour Marukita?

No, Bergtour Marukita does not offer an airport shuttle service.

What time are check-in & check-out at Bergtour Marukita?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Bergtour Marukita?

No, pets are not allowed.

Bergtour Marukita Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 78 out of 92 reviews
Rating 8 - Good. 12 out of 92 reviews
Rating 6 - Okay. 1 out of 92 reviews
Rating 4 - Poor. 1 out of 92 reviews
Rating 2 - Terrible. 0 out of 92 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Shannan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice staff, will definately stay here again
Stayed 9 nights in Feb 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, amenities, property conditions & facilities
Great service and hospitality.
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a lovely traditional hotel. The rooms were clean and comfortable. Great onsen. Delightful, helpful staff. We loved the hotel
Stayed 8 nights in Jan 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to stay if you’re looking for a more traditional Japanese stay while in a ski town! The lady at the front desk was amazing and super helpful! The onsen was a great added bonus! The breakfast was always very good! Good location between happo one and the bus terminal. Also ski rentals are very close. Everything in walking distance.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice host. Excellent stay!
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

indre

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice traditional hotel. Super friendly and helpfull staff.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Wing Hei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice and friendly staff
Stayed 4 nights in Jan 2023
Verified

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic stay! The staff was incredibly friendly and welcoming, always going above and beyond to make sure we were comfortable. Their kindness and professionalism truly made a difference. Highly recommend!
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and welcoming Staff. Convenient and varied Breakfast. Walkable and close to Ski Bus Station. Food options from Street Food to traditional Japanese Restaurants. Recommended!
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best staff! Helpful and kind. The Onsen was awesome!
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food was authentic and delicious! The location was really close to all free shuttle stops and the hotel took you to Happo One. The staff were so friendly and welcoming, really helpful. You felt like you were in Japan compared to some of the other western hotels we stayed in!
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

CRYSTAL

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff
Stayed 6 nights in Dec 2023
Verified

10/10 Excellent

Po Yan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional service and convenient location!

Exceptional service!! Feel like home. Love all the staff. Convenient location to Happo. Definitely will recommend others.
Stayed 3 nights in Dec 2022
Verified

10/10 Excellent

jonathan m

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Great!
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So friendly and welcoming
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is only about few minutes walk from the Bus Terminal. They provided free transfer to/from Happo-One. Breakfast and dinner were pretty good. We enjoyed the open onsen very much. The staff was friendly and really helpful. We needed to buy a new goggles and they found 2 shops for us. The largest one was 30 minutes walk from the hotel and they offered to drive us there. Definitely would come back next time!
Stayed 6 nights in Jan 2023
Verified

10/10 Excellent

Kaylie

Liked: Cleanliness, staff & service, property conditions & facilities

Room 403

Amazing location, shuttle to Goryu is just 3mins on foot. They offer shuttle to Happo gondola but honestly it is walkable from the hotel, Nakiyama is way more walkable too! Practically next to the bus terminal and extremely close to the only Lawsons in town. Great great great value for what you pay for the rooms - futon is comfy, room is extremely roomy, the reception speaks a reasonable amount of English and the team is so passionate and helpful. Extremely clean onsen which is helpful after a day of work out. They offer awesome breakfast that is different everyday too. Everything you need and more value.
Stayed 5 nights in Feb 2024
Verified

10/10 Excellent

Lurdes

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is Japanese style hotel with straw mats . I love this style of bedding configuration because once you roll your bed up , there is so much more space in the room . There is also hot spring available in the hotel which is hard to hard in the area After a long day of ski nothing beats a long soak in the hot spring . Breakfast is amazing , everyday you get served something different . Hotel close to everything , restaurants all around . Shuttle takes you to the gondola to and from or you can walk . Happo bus stop is literally 3 mins walk to take shuttle to the other mountains. Highly recommend this hotel. I will certainly be back next year.
Stayed 5 nights in Jan 2024
Verified

10/10 Excellent

まゆみ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
宿泊当日に予約をしたので不安でしたが、気持ちよく出迎えてくださり安心しました。施設は年季は入っていますが、清掃も行き届いて清潔感もあり、露天風呂はまだ新しくヒノキの香りがして癒されました。フロントを始めスタッフの皆さんも温かくステキな方々でした。
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

katsuo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
女将さんをはじめスタッフの方々の対応、接客がとても素晴らしかったです。 また行きたいと思います。
Stayed 1 night in May 2024
Verified

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, amenities
ありがとうございます
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Wai ho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
員工很友善，樂於助人
Stayed 5 nights in Feb 2023
Verified

10/10 Excellent

PO CHUN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
櫃檯服務非常親切周到，用簡單的英語單字還可以溝通。
Stayed 4 nights in Feb 2023
Verified

10/10 Excellent

Pak yin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
WI-FI 接收非常差經常斷線，希望改善一下，其他方面接近完美，會再入住。
Stayed 7 nights in Jan 2023
Verified

10/10 Excellent

shuta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

全てが最高です！

とにかく女将さんの人の良さが素晴らしかったです！ また来たいとすごく思う宿でした！ お風呂も最高でした！
Stayed 1 night in Jan 2022