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Hakuba Alpine Hotel

2.5 star property

Photo gallery for Hakuba Alpine Hotel

Dining
Lobby
Interior
Staircase
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View map
5706 Happo-one, Hakuba, Nagano, 399-9301
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪7 min walk‬
  • Place, Happo-one Adam Gondola
    ‪12 min walk‬

Room options

View all photos for Japanese Style Room with Private Bathroom (For Max 4 Guests)

Japanese Style Room with Private Bathroom (For Max 4 Guests)

Japanese Style Room with Private Bathroom (For Max 4 Guests)

  • Sleeps 4
  • 4 Single Futons
  • Free wired internet

View all photos for Twin Room with Private Bathroom

Twin Room with Private Bathroom

Twin Room with Private Bathroom

  • Sleeps 3
  • 2 Single Beds
  • Free wired internet

About the area

Hakuba

At Hakuba Alpine Hotel you'll be within steps of Hakuba Ski Jumping Stadium and Happo Information Center. Highlights at this ski ryokan include a restaurant and in-room free wired Internet. .Along with ski-in ski-out access, this ryokan offers on-site ski storage. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Each morning full breakfast is served between 7:30 AM and 8:30 AM. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this Hakuba ryokan include Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort.

What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Happo Information Center - 3 min walk - 0.3 km
  • Hakuba Happo-One Ski Area - 7 min walk - 0.7 km
  • Happo-one Adam Gondola - 12 min walk - 1.0 km
  • Hakuba Olympic Museum - 15 min walk - 1.3 km

Getting around

  • Hakuba Station - 4 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 88 min drive

Restaurants

  • ‪Cru Cafe - ‬5 min walk
  • ‪蕎麦酒房 膳 ZEN - ‬8 min walk
  • ‪RAMEN BAR Marutama 55 - ‬6 min walk
  • ‪What's Good Cafe - ‬6 min walk
  • ‪ライオンカフェ - ‬3 min walk

About this property

Hakuba Alpine Hotel

There's a restaurant on site. Public spaces have free WiFi. Ski-in/ski-out access, barbecue grills, and a vending machine are also featured at Hakuba Alpine Hotel. Self parking is free.

This Hakuba ryokan is smoke free.

  • 14 guestrooms or units
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Garden
  • BBQ grill(s)
  • Fireplace in lobby
  • No smoking on site
  • Dining venue
Hakuba Alpine Hotel offers 14 air-conditioned accommodations with a safe and complimentary slippers. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wired Internet access. Housekeeping is provided on a limited basis.

Public bath/onsen services include an indoor public bath and yukata (Japanese robe). These services feature separate men's and women's areas.

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Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 1,100 per person
  • A restaurant

Things to do

  • Ski storage
  • Ski-in/ski-out access

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (limited availability)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden

Spa

  • Public indoor bath (no minerals)
  • Public outdoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 1100 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve access to the hot springs. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hakuba Alpine
Hakuba Alpine Hotel Ryokan
Hakuba Alpine Hotel Hakuba
Hakuba Alpine Hotel Ryokan Hakuba

Frequently asked questions

What is the cancellation policy at Hakuba Alpine Hotel?

Hakuba Alpine Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakuba Alpine Hotel?

Yep, Hakuba Alpine Hotel has a free self car park.

Does Hakuba Alpine Hotel serve breakfast?

Yep, full breakfast is on offer daily from 7:30 AM to 8:30 AM.

Is there a free airport shuttle available at Hakuba Alpine Hotel?

No, Hakuba Alpine Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hakuba Alpine Hotel?

Yep, you can grab a meal at Hakuba Alpine Hotel's onsite restaurant.

What time are check-in & check-out at Hakuba Alpine Hotel?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Hakuba Alpine Hotel?

No, pets are not allowed.

Hakuba Alpine Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 22 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 0 out of 26 reviews
Rating 4 - Poor. 1 out of 26 reviews
Rating 2 - Terrible. 0 out of 26 reviews

9.2/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Thanh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfasts, wonderful in house mineral bath ( onsen), super gracious manager. Beautiful decors of Japanese antiques and great collection of Olympic posters. Warm, comfortable room. Convenient to bus, ski jump.
Stayed 3 nights in Dec 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔感が有りとても良かったです。
Stayed 2 nights in Jan 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
スキー場にも近く，スキー置き場，スキーブーツ乾燥室もありました。 ホテルに温泉もあり，露天風呂もあります。 部屋もきれいで快適に過ごすことが出来ました。
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

TAKASHI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

快適なホテル

ロケーションも設備も朝食、夕食も満足。すばらしい
Stayed 2 nights in Aug 2020
Verified

10/10 Excellent

Takayuki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
落ち着いていて清潔感ありました。
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Wing Yi Winnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfort stay for good value

This is a small hotel run by an old couple. The hotel rooms were spacious and clean. Both breakfast and dinner were tasty and more than enough. We had a pleasant stay and for sure we will stay in this hotel again when we go to Hakuba next year.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

YUTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常に良いホテルです。

清潔な感じでよかったです。壁が薄く隣の声が丸聞こえだったので、子連れでの利用であったため逆に気を遣ってしまいました。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

VENG YEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff, Great Location!

Super friendly staff made it an enjoyable stay. They speak good English and tried their best to help. Love thier in house onsen. Breakfast and dinner were delicious and hearty. Would come back again!
Stayed 5 nights in Feb 2020
Verified

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hot water supply is the same as their wifi…….sometimes you have, sometime you don't.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Hsin Chuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good hospitality with warm welcoming hotel owner. Highly recommended.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Takaaki

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

大変満足です

スキー旅行で利用しました。ホテルスタッフの対応も良く食事も美味しかったです。八方温泉や暖炉も暖かく気持ち良かったです。
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfasts and dinners were amazing, best food in our 3 weeks in Japan and different for every meal (over a week). The owner went out of his way to help when my daughter injured herself. The onsens were amazing. The location was perfect, only a couple of minutes walk to hakuba bus terminal. Was a great traditional experience.
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

ChristyLin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful stay. absolutly come back again! nice staff and especially the food. we had 6days stay and booked the breakfast and dinner in the hotel everyday.
Stayed 6 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice host, breakfast and dinner would recommend and will stay again
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

YUKO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

口コミ通り良いホテルです

施設はとても綺麗ですし、スタッフの方々も皆さん感じよく、快適に過ごすことができました。口コミ通り、食事がどれを食べてもとても美味しかったです。ぜひまた利用したい宿です。 １つだけ難点は、ゲレンデまで、スキーを担ぎブーツで歩くと12分程かかるため、大変です。送迎があるとなお良いと思いました。
Stayed 2 nights in Jan 2019
Verified

10/10 Excellent

Rainy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay experience in Hakuba

The hotel is very cozy, comfortable and our package was breakfast and dinner included. We were 200% satisfied with the foods there, every single meal was just more than delicious! The hot spring there is super relaxing and clean, definitely a treat after whole day sking! We will definitely visit again! Thank you for the great hospitality!
Stayed 3 nights in Dec 2018
Verified

8/10 Good

Pik Shan

Liked: Cleanliness, staff & service, room comfort

WIFI 穩定設施很漂亮~

位於白馬八方巴士總站約 5 分鐘的步行距離, 前台職員亦是廚師, 相信可能是老板. 酒店設施很漂亮，職員英文不錯，朝食十分豐富，我沒有訂晚餐, 房間很大, 有露台, WIFI 在山區居然很穩定, 酒店設有浴場, 但因為我比較夜才到達酒店, 浴場在沒有旅客使用時關了燈...所以沒有使用. 步出酒店門外是個大草坪，抬頭可看到一片星海.
Stayed 1 night in Nov 2018
Verified

10/10 Excellent

Schnee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Helpful staff

We stayed here before trekking on Shirouma-dake. Rooms were spacious and clean. Good onsen. Dinner and breakfast were hearty and delicious. The owner of the hotel was very helpful and let us store our luggage in the hotel for 3 days during our trek.
Stayed 1 night in Sep 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to happo bus terminal and happo ski resort
Stayed 1 night in Jan 2018
Verified

10/10 Excellent

TOSHIHIKO

Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019