Hakuba Kokoro hotel

3.0 star property
Comfortable hotel with a free shuttle to the slopes

Choose dates to view prices

Photo gallery for Hakuba Kokoro hotel

Terrace/patio
Terrace/patio
Terrace/patio
Memory-foam beds, in-room safe, individually decorated
Daily Japanese breakfast (JPY 1000 per person)
Reviews
8.4

Very good

Popular amenities

  • Air conditioningAir conditioningAir conditioning
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Breakfast availableBreakfast availableBreakfast available
  • Free WiFiFree WiFiFree WiFi
  • RestaurantRestaurantRestaurant

Explore the area

Map
5246 Hokujo Happo, Hakuba, Nagano, 399-9301
  • Popular LocationHakuba Happo-One Ski Area9 min walk
  • Popular LocationHappo-one Adam Gondola11 min walk
  • Popular LocationHappo One Sakka Ski Lift3 min drive
  • AirportMatsumoto (MMJ-Shinshu - Matsumoto)88 min drive

Room options

Double Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Superior Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 2 Single Beds

Japanese Tatami Room

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Futons

Standard Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
  • Sleeps 3
  • 3 Single Beds

Deluxe Twin Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 2 Single Beds

Quadruple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
Flat-screen TV
Blackout curtains
  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 3 Single Beds

Standard Twin Room

10/10 Exceptional

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
  • Sleeps 2
  • 2 Single Beds

Family Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
  • Sleeps 3
  • 3 Single Beds

Premier Triple Room

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Flat-screen TV
Blackout curtains
Memory foam bed
  • Sleeps 3
  • 3 Single Beds

Similar properties

About the area

Hakuba

Hakuba Kokoro hotel puts you in the heart of Hakuba, within just a 10-minute stroll of Hakuba Valley Ski Area and Hakuba Happo-One Ski Area. Highlights at this ski hotel include a restaurant, free self-parking and a rooftop terrace. .The restaurant, 居酒屋ぱいかじ, serves Japanese cuisine and is open for breakfast and dinner. Added amenities include free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Japanese breakfast is available daily between 6:30 AM and 8:00 AM. There's also the convenience of a free ski shuttle. .Places within a 30-minute walk of this 3-property class Hakuba hotel include Happo-one Adam Gondola and Happo One Sakka Ski Lift.

What's nearby

  • Hakuba Happo-One Ski Area - 9 min walk
  • Happo-one Adam Gondola - 11 min walk
  • Happo One Sakka Ski Lift - 3 min drive
  • Hakuba Iwatake Ski Resort - 5 min drive
  • Hakuba Goryu Ski Resort - 7 min drive

Getting around

  • Hakuba Station - 7 min drive

Restaurants

  • ‪グリルこうや - ‬9 min walk
  • ‪カフェアンドバー ライオン - ‬4 min walk
  • ‪Hakuba Taproom - ‬2 min walk
  • ‪日本料理雪 - ‬3 min walk
  • ‪アンクル スティーブンス - ‬8 min walk

About this property

Hakuba Kokoro hotel

Comfortable hotel with a free shuttle to the slopes
For a free ride to the slopes, hop on the hotel's complimentary ski shuttle. Hakuba Kokoro hotel helps provide the perfect winter holiday with ski storage and ski passes.

There's a restaurant on site. Public spaces have free WiFi. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Hakuba hotel.

  • 27 guestrooms or units
  • Terrace on the roof
  • Ski lift tickets
  • Ski equipment storage
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Concierge
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Water dispenser
  • Dining venue
Hakuba Kokoro hotel offers 27 air-conditioned accommodations with a safe and complimentary slippers. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. Flat-screen televisions come with satellite channels.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on request and in-room massages can be requested.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 6:30 AM to 8:00 AM for a fee: JPY 1,000 for adults and JPY 700 for children
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • 居酒屋ぱいかじ

Things to do

  • Ski passes
  • Ski storage

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping on request

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Memory foam mattress

Bathroom

  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 6:30 PM - 10:00 PM
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 3 years old and younger stay free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 1000 for adults and from JPY 700 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Up to 4 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hakuba Kokoro hotel Hotel
Hakuba Kokoro hotel Hakuba
Hakuba Kokoro hotel Hotel Hakuba

Frequently asked questions

What is the cancellation policy at Hakuba Kokoro hotel?

Hakuba Kokoro hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hakuba Kokoro hotel?

Yep, Hakuba Kokoro hotel has a free self car park.

Is Hakuba Kokoro hotel family-friendly?

You bet! With amenities such as laundry facilities, as well as children's slippers in the guestrooms, it's no surprise that Hakuba Kokoro hotel is a hit with families.

Does Hakuba Kokoro hotel serve breakfast?

Yep, Japanese breakfast is on offer daily between 6:30 AM and 8:00 AM.

Is there a free airport shuttle available at Hakuba Kokoro hotel?

No, Hakuba Kokoro hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Hakuba Kokoro hotel?

Yep, you can grab a meal at Hakuba Kokoro hotel's onsite restaurant that serves Japanese cuisine.

What time are check-in & check-out at Hakuba Kokoro hotel?

Check-in begins at 3:00 PM. Check-out time is 10:00 AM.

Are pets allowed at Hakuba Kokoro hotel?

No, pets are not allowed.

Hakuba Kokoro hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 18 out of 41 reviews" "
Rating 8 - Good. 14 out of 41 reviews" "
Rating 6 - Okay. 6 out of 41 reviews" "
Rating 4 - Poor. 3 out of 41 reviews" "
Rating 2 - Terrible. 0 out of 41 reviews" "

8.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

8/10 Good

Regan

Liked: Cleanliness
Great location, and also good varied breakfast.
Stayed 5 nights in Feb 2024

8/10 Good

Douglas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpfull
Stayed 5 nights in Jan 2024

8/10 Good

Ho Ling

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended
Stayed 3 nights in Dec 2023

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ski hotel
Very clean quant place. Morning breakfast was a great way to start the day. Definitely recommend and would stay there again!
Stayed 3 nights in Jan 2024

8/10 Good

Thomas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2024

10/10 Excellent

Libo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, friendly staff
Stayed 2 nights in Jan 2024

6/10 Okay

Rodolfo

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
more of a 2 Star property-- especially in the quality of the beds and furniture. But the location is great-- 5 minute walk from bus stop and 15 minutes from Gondola (and 3 minute walk from shuttle stop to Gondola). what i appreciate about the property was there was a desk so I could get work done. Hotel has a very strict policy regarding breakfast (they won't serve anyone after 8 am) and you have to pay for late check out (which i appreciate). but if you're expecting luxury, you won't get it here. You will get convenience though.
Stayed 3 nights in Dec 2023

8/10 Good

Yen Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room but a bit overpriced
Room was spacious but a bit overpriced. Staff was friendly especially Ms Ayu. Need to take note of the breakfast serving time as it ends at 8am. Hotel will provide free shuttle service if the ski shuttle is not yet in operation. Suggest to go after mid Dec if your main objective is to ski. Most of the restaurants are closed until mid December.
Stayed 2 nights in Dec 2023