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Hotel Kokusai 21 Nagano

3.5 star property

Photo gallery for Hotel Kokusai 21 Nagano

A hotel lobby with a central chandelier, multiple seating areas, and a reception desk.
A woman in a lobby with a red suitcase, a striped shirt, and a black hat.
A chef in a white uniform with a tall hat, preparing food with steam rising from the pan.
A dining area with round tables, blue upholstered chairs, and a patterned carpet.
Chapel

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Parking available
  • Business services
  • Laundry room

Explore the area

View map
Agata 576, Nagano, Nagano-ken, 380-0838
  • Place, Kitano Cultural Center
    ‪4 min walk‬
  • Place, Zenko-ji Temple
    ‪17 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪18 min walk‬

Room options

View all photos for Single Room, Non-Smoking, South Wing

Single Room, Non-Smoking, South Wing

Single Room, Non-Smoking, South Wing

9.4 out of 10
Exceptional
(3 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Double Room, Non-Smoking, South Wing

A hotel room with a large bed, a desk with a chair, a television, and a mirror.

Double Room, Non-Smoking, South Wing

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room, Non-Smoking, South Wing

Premium bedding, desk, soundproofing, free WiFi

Twin Room, Non-Smoking, South Wing

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for South Wing Single Room Double Bed Non-smoking

Premium bedding, desk, soundproofing, free WiFi

South Wing Single Room Double Bed Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Tower Deluxe Double Room Non-smoking

Premium bedding, desk, soundproofing, free WiFi

Tower Deluxe Double Room Non-smoking

  • Sleeps 2
  • Free Wi-Fi

View all photos for Tower Double Room Non-smoking

Premium bedding, desk, soundproofing, free WiFi

Tower Double Room Non-smoking

  • Sleeps 3
  • Free Wi-Fi

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About the area

Nagano

At Hotel Kokusai 21 Nagano you'll be within just a 10-minute stroll of Gondo Shopping Street and Kitano Cultural Center. Highlights at this hotel include 4 restaurants and in-room free WiFi. .This hotel has free WiFi in public areas, a 24-hour front desk and dry cleaning/laundry services. Additionally, you'll find a conference centre, a coffee shop/cafe and laundry facilities. Each morning buffet breakfast is served between 6:30 AM and 10 AM. There's also the convenience of self parking. .Attractions within a 30-minute drive of this 3.5-property class Minaminagano hotel include Zenko-ji Temple and Togakushi Shrine.

What's nearby

  • Kitano Cultural Center - 4 min walk - 0.4 km
  • Gondo Shopping Street - 6 min walk - 0.5 km
  • Sanmon Gate - 15 min walk - 1.3 km
  • Zenko-ji Temple - 17 min walk - 1.4 km
  • Nagano Prefectural Shinano Art Museum - 18 min walk - 1.6 km

Getting around

  • Nagano (QNG) - 16 min walk
  • Nagano Station - 16 min walk

Restaurants

  • ‪ドーノドーノ (Trattoria del cafe Italiano DONO DONO) - ‬2 min walk
  • ‪花梨 - ‬2 min walk
  • ‪つかさ - ‬2 min walk
  • ‪Foret Coffee - ‬7 min walk
  • ‪八方味人 - ‬6 min walk

About this property

Hotel Kokusai 21 Nagano

There are 4 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. A vending machine, multilingual staff, and gift shops/newsstands are also featured at Hotel Kokusai 21 Nagano. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Nagano hotel.

  • 148 guestrooms or units
  • 4 dining venues
  • Conference rooms
  • Charging station for electric cars
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Gift shop
  • Beauty salon
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Microwave in a common area
  • Locker space
  • Coffee shop
Hotel Kokusai 21 Nagano offers 148 accommodations with complimentary bottles of water and complimentary slippers. Beds feature premium bedding. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (JPY 1,000 per stay; includes in/out privileges)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,200 per person
  • 4 restaurants
  • A coffee shop/cafe

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2200 per person
  • Uncovered self-parking fee: JPY 1000 per stay (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kokusai 21
Kokusai 21
Kokusai 21 Hotel
Kokusai 21 Hotel Nagano
Kokusai 21 Nagano
Hotel Kokusai 21 Nagano
Hotel Kokusai 21 Nagano Hotel
Hotel Kokusai 21 Nagano Nagano
Hotel Kokusai 21 Nagano Hotel Nagano

Frequently asked questions

What is the cancellation policy at Hotel Kokusai 21 Nagano?

Hotel Kokusai 21 Nagano offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Kokusai 21 Nagano?

Yep, Hotel Kokusai 21 Nagano has an uncovered self car park with in/out privileges for JPY 1000 per stay. A self car park is also available, for a fee. Onsite parking is limited.

Does Hotel Kokusai 21 Nagano serve breakfast?

Sure does, buffet brekkie is offered daily from 6:30 AM to 10 AM.

Is there a free airport shuttle available at Hotel Kokusai 21 Nagano?

No, Hotel Kokusai 21 Nagano does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Kokusai 21 Nagano?

Yep, Hotel Kokusai 21 Nagano has 4 restaurants.

What time are check-in & check-out at Hotel Kokusai 21 Nagano?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel Kokusai 21 Nagano?

No, only service animals are allowed.

Hotel Kokusai 21 Nagano Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 132 out of 257 reviews
Rating 8 - Good. 97 out of 257 reviews
Rating 6 - Okay. 19 out of 257 reviews
Rating 4 - Poor. 6 out of 257 reviews
Rating 2 - Terrible. 3 out of 257 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, amenities, property conditions & facilities
Comfortable and clean room; great staff, breakfast and location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

SANTIAGO

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Jacques

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful at securing restaurant reservations.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Lora

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Nischal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room amenities and room size. Very convenient shuttle bus service. Extremely helpful hotel staff made our stay hassle free.
Stayed 1 night in Dec 2025
Verified

4/10 Poor

Robert

Liked: Cleanliness, staff & service
Disliked: Amenities
Hotel in need of renovation. Rooms are outdated.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, amenities, property conditions & facilities
Big rooms, convenient location, helpful staff
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 1 night in Dec 2024
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very helpful and efficient at check in and check out.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

drew

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, nice breakfast and comfy beds
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Rechelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel, well appointed, friendly staff, good rooms and easy parking
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great town. Great hotel with spacious room.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel in good location

Nice hotel. Good location, lots to see in the area. Spacious room, cleaned daily. Very good amenities.
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Danielle

Liked: Staff & service, property conditions & facilities
Nice hotel with a frequent bus shuttle to the station and temple
Stayed 1 night in Dec 2024
Verified

8/10 Good

Sheng Chang

So so
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

KIM BENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of its way to help as we had some problem with room heating
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
traditional. staff very helpful and friendly. great accommodation and facilities. handy to all the main shopping areas and transport.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Paul W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Kokusai 21

Our stay at Kokusai 21 was great. The staff are helpfull and accomadating. The premises is immaculately kept, Location is walking distance to Zenkoji temple and a short bus trip to Nagano station ,
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Alaura

Liked: Cleanliness, property conditions & facilities
My family and I really enjoyed our stay at Hotel Kokusai 21. It's a nice and big hotel and the staff were all very kind. The rooms were spacious and clean. They also offer a breakfast buffet for a fee and it's really amazing. It's not easy to find a place to eat in the morning, so having a breakfast buffet in the hotel was really great and convenient. I definitely recommend staying here if you are in Nagano.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Renato

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and quiet. Shuttle bus for convenience. Staff was very accommodating.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Mary-Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
About 1 km from railway station so walkable. Room spacious and well equipped.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent front desk staff. They were patient in answering our questions about shuttle and train schedules. Our baggage was waiting in our room using a transfer service. Our room was spacious, clean and very comfortable. I highly recommend this hotel.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Gennadi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, all facilities and friedly staff. T It takes about 21 min to walk to the hotel from Nagano station, which we did few times. But there is also free shuttle bus, which runs regularly and trip takes 8 min. Great hotel to explore Nagano and surrounding areas
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities
yes
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

waiwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024