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Smile Hotel Nagano

Property class: 3

Photo gallery for Smile Hotel Nagano

A reception desk with a sign reading "Smile Hotel" and a security camera above it.
A reception desk with a sign that reads "Smile Hotel."
A person in a suit sitting at a table with a laptop and a drink, in a room with wooden paneling and tables.
A hotel room with two beds, a desk with a television, a small table, and a chair.
A hotel with a modern design, featuring a prominent 'Smile Hotel' sign.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk
The current price is NZ$197
26 Oct - 27 Oct

Explore the area

View map
1-12-4 Minamichitose, Nagano, Nagano, 380-0823
  • Place, Nio-mon Gate
    ‪20 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪4 min drive‬
  • Place, Zenko-ji Temple
    ‪4 min drive‬

Room options

View all photos for Room

A hotel room with a bed, a desk, a television, and a mirror.

Room

  • Sleeps 1

View all photos for Room

A hotel room with two beds, a small wooden table, and a sofa.

Room

  • Sleeps 3

View all photos for Standard Double Room

A hotel room with a bed, a small round table, a chair, a television, and a bedside table with a lamp.

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A hotel room with a bed, a desk with a television, a window with curtains, and a coffee maker.

Single Room

8.4 out of 10
Very good
(7 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room

A hotel room with two beds, a desk, a television, and a small table.

Twin Room

  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Single Room

A hotel room with a bed, a desk with a telephone and a coffee maker, and a window with curtains.

Single Room

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Large Single Bed

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About the area

Nagano

At Smile Hotel Nagano you'll be within just a 10-minute stroll of Saiko-ji Temple and Saisho-in Temple. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a lift. Added amenities include a vending machine. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. .Within a 30-minute drive of this 3-property class Minamichitose hotel, attractions include Zenko-ji Temple and Myoko Kogen.

What's nearby

  • Saiko-ji Temple - 5 min walk - 0.4 km
  • Gondo Shopping Street - 11 min walk - 0.9 km
  • Nio-mon Gate - 20 min walk - 1.7 km
  • Nagano Prefectural Shinano Art Museum - 4 min drive - 2.1 km
  • Zenko-ji Temple - 4 min drive - 2.1 km

Getting around

  • Nagano Station - 3 min walk
  • Nagano (QNG) - 4 min walk
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 81 min drive

Restaurants

  • ‪だいだらぼっち 二の坊 - ‬1 min walk
  • ‪よし家 - ‬1 min walk
  • ‪Tully's Coffee - ‬2 min walk
  • らーめんハウス　Nene
  • ‪ティーハウス 幸 - ‬2 min walk

About this property

Smile Hotel Nagano

Smile Hotel Nagano offers its guests a vending machine and a lift. WiFi is free in public spaces.

This 3-star Nagano hotel is smoke free.

  • 76 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Lift
  • No smoking on site
Smile Hotel Nagano offers 76 air-conditioned accommodations with complimentary slippers and a hairdryer. This Nagano hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a combined bath/shower unit, bidets and toothbrushes and toothpaste.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (JPY 1,200 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: JPY 1,000 for adults and JPY 700 for children

Conveniences

  • 24-hour front desk
  • Vending machine

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Check-out

Check-out before 11:00 AM

Special check-in instructions

Information provided by the property may be translated using automated translation tools

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1000 for adults and from JPY 700 for children
  • Nearby parking fee: JPY 1200 per day (33 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Smile Hotel Nagano Hotel
Smile Hotel Nagano Nagano
Smile Hotel Nagano Hotel Nagano

Frequently asked questions

Does Smile Hotel Nagano serve breakfast?

Yep, buffet brekkie is on offer daily between 7:00 AM and 10:00 AM.

How much does it cost to stay at Smile Hotel Nagano?

As of 9 Oct 2026, prices found for a 1-night stay for 2 adults at Smile Hotel Nagano on 26 Oct 2026 start from NZ$197, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a free airport shuttle available at Smile Hotel Nagano?

No, Smile Hotel Nagano does not offer an airport shuttle service.

What time are check-in & check-out at Smile Hotel Nagano?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Smile Hotel Nagano?

No, pets are not allowed.

Smile Hotel Nagano Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 41 out of 104 reviews
Rating 8 - Good. 30 out of 104 reviews
Rating 6 - Okay. 25 out of 104 reviews
Rating 4 - Poor. 6 out of 104 reviews
Rating 2 - Terrible. 2 out of 104 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and at a good price, very close to the train station 2 blocks only
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great staff, quiet, amazing breakfasts
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Nice and cheap hotel with great location.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, helpful staff, very close to Nagano Station. Would recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great breakfast and coffee, amazing staff service and convenient location close to Nagano station
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless and staff were friendly to foreigners.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, kind staff, and convenient location!
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Very friendly staff, superb walkable location from major malls and train station
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was smiling the hole time lol! Great place! Near Nagano station. Highly recommend! Never find places like this of price back home!! 5/5
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and friendly staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was a little dated, but it was clean, comfortable, and relatively large. Staff was great. I would stay here again.
Stayed 2 nights in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, room comfort

Good place

Good hotel near the station. Good breakfast.
Stayed 1 night in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Walkable
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Clean and tidy
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
The bed was comfortable, The bathroom was so small you could barely turn around in there . The step into and out of the bathroom was very high, a danger to the elderly and children. Not a good stay .
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Affordable, close to train station, clean
Stayed 1 night in Sep 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. The room was clean and spacious by Japanese standards. The bed was very comfortable as were the pillows and the duvet. The location was only a couple of blocks from the train station with shopping and restaurants. Great place to stay! Enjoyed it and would definitely recommend and stay again.
Stayed 1 night in May 2025
Verified review

6/10 Okay

Disliked: Cleanliness
Old bathroom.
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Close to station. Staff were nice
Stayed 2 nights in Dec 2024
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
Hotel was in a convenient location, short walk to station. Nothing special, expensive for what you get.
Stayed 3 nights in Oct 2024
Verified review

6/10 Okay

ok
Stayed 1 night in Feb 2026
Verified review

6/10 Okay

Liked: Staff & service
Disliked: Amenities
The staff were very nice. However, the hotel itself was somewhat rundown and older. The rooms were tiny and there was no place to store anything. It felt like we were staying in a tiny RV or trailer. The good thing is it was close to the train station. The breakfast was OK. I feel we paid too much for the room, as we looked it up the day we checked in and the rooms were about half the price of what we had paid. To use the tiny bathroom, you had to step up over a threshold, which was about 10 inches tall, which was inconvenient and dangerous.
Stayed 3 nights in Jan 2026
Verified review

6/10 Okay

Liked: Staff & service
The hotel is near the train station but not worth the value paid for the stay
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
As you walk up, how small the building is stands out, as is how the beat up the exterior looke, but once you walk into the lobby, you realize everything is going to be okay. Not only does everything look nice and clean, but even the smell is great. Staff makes check in great, and then when you get to the room, you once again are greated by a clean smell, something close to baby powder. The room is decent sized for the price, largely because the entrance has both a clothing cabinet and a table, chair, and mirror for makeup; I used the makeup table to keep a backpack on, freeing up desk space by the bed to set my laptop on. I slept very well here, largely because the AC actually works as advertised: I could actually get the room down to 20°C (68° F) at night. I liked the bed too, but it is the typical firm Japanese bed which some might not like. The location is also fantastic, as it is a short walk to Nagano Station, which also is the only walkable part of Nagano. The only negative is the view from the window, but I personally don't care about that much. Overall, fantastic hotel, and if I visit Nagano again, I'll likely stay here.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
freee coffee service is good. room ligit is bright enough.
Stayed 1 night in Sep 2023