See all properties
Save

White Horse Hotel

3.0 star property

Photo gallery for White Horse Hotel

A restaurant with a glass display case of various dishes, wooden walls, and tables and chairs for dining.
A modern building with a flat roof, surrounded by snow-covered trees and a clear blue sky.
A child climbing a wall with a large gray cartoon character and colorful balloons.
1 bedroom, iron/ironing board, free cots/infant beds, free WiFi
A modern room with a glass coffee table, a sofa, and a view of a snowy landscape through large windows.

Reviews

10 out of 10
Exceptional

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View map
3020-647 Echoland Hokujou, Kitaazumi-gun, Hakuba, Nagano, 3999301
  • Place, Hakuba Ski Jumping Stadium
    ‪3 min walk‬
  • Place, Hakuba Happo-One Ski Area
    ‪3 min drive‬
  • Place, Happo-one Adam Gondola
    ‪6 min drive‬

Room options

View all photos for Double Room

A hotel room with a bed, a nightstand with a lamp, a wardrobe, and a picture on the wall.

Double Room

  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Triple Room

A bathroom with a toilet, a sink, and a mirror. There are toiletries on the sink and a basket on the floor.

Triple Room

  • Sleeps 5
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with a bed, a bedside lamp, a mirror, and a red throw blanket.

Quadruple Room

  • Sleeps 5
  • 2 Single Beds and 1 Double Bed
  • Free Wi-Fi

View all photos for Suite, 2 Bedrooms

A hotel room with two beds, a wooden headboard, a window with curtains, a wall-mounted picture, and a ceiling light.

Suite, 2 Bedrooms

  • Sleeps 7
  • 2 Single Beds, 1 Double Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Twin Room

A bathroom with a toilet, a sink, and a mirror. There are toiletries on the sink and a basket on the floor.

Twin Room

  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

About the area

Hakuba

A family-friendly stay in Hakuba awaits you at White Horse Hotel. Within just a 10-minute stroll, you'll find Hakuba Ski Jumping Stadium and Hakuba Saegusa Art Museum. Highlights at this ski hotel include free daily breakfast, a restaurant and free self-parking. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Free English breakfast is available daily between 7 AM and 9 AM. There's also the convenience of a free ski shuttle. .Attractions within a 10-minute drive of this 3-property class Echo Land hotel include Hakuba Happo-One Ski Area and Hakuba Iwatake Ski Resort.

What's nearby

  • Hakuba Ski Jumping Stadium - 3 min walk - 0.3 km
  • Hakuba Happo-One Ski Area - 3 min drive - 1.4 km
  • Happo Information Center - 5 min drive - 2.0 km
  • Happo-one Adam Gondola - 6 min drive - 2.7 km
  • Hakuba Olympic Museum - 6 min drive - 1.7 km

Getting around

  • Hakuba Station - 12 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 105 min drive

Restaurants

  • ‪トロイメライ - ‬11 min walk
  • ‪ミーティア - ‬9 min walk
  • ‪胡座屋 Aguraya - ‬3 min walk
  • ‪Sounds Like Café - ‬2 min walk
  • ‪呑者屋 - ‬9 min walk

About this property

White Horse Hotel

Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi. Self parking is free.

This 3-star Hakuba hotel is smoke free.

  • 13 guestrooms or units
  • Conference rooms
  • English breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Ski equipment storage
  • Self-service laundry
  • Front desk (limited hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Dining venue
White Horse Hotel offers 13 air-conditioned accommodations with coffee/tea makers and complimentary slippers. This accommodation offers separate sitting areas. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries, hairdryers and children's slippers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided once per stay.

Private bath/onsen services include an indoor private bath (in communal space). Public bath/onsen services include an indoor public bath and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open from 2:00 PM to 11:00 PM.

Similar properties

Public bath
Hotel Sierra Resort Hakuba
Hakuba
  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.7 out of 5, Exceptional, 159 reviews
The price is NZ$544
5 July - 6 July
Hotel Sierra Resort Hakuba

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up shuttle
  • Free ski shuttle
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free English breakfast available daily 7 AM to 9 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Playground
  • Ski storage

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Separate bedroom
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Private indoor bath (no minerals) in communal space
  • Public bath open from 2:00 PM - 11:00 PM
  • Public indoor bath (no minerals)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • No lift
  • Thin carpet in room
  • Well-lit path to entrance

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free extra futon

Bathroom

  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Fusuma (room partition)
  • Heating
  • Iron/ironing board on request
  • Laundry detergent
  • Separate sitting area
  • Tatami (woven mat) flooring
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Guests must contact the property in advance for check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), key retrieval

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, JCB International and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

WHITE HORSE HOTEL Hakuba
WHITE HORSE Hakuba
WHITE HORSE HOTEL Hotel
WHITE HORSE HOTEL Hakuba
WHITE HORSE HOTEL Hotel Hakuba

Frequently asked questions

Is parking available at White Horse Hotel?

Yep, White Horse Hotel has a free self car park.

Is White Horse Hotel family-friendly?

You bet! With amenities such as babysitting services and a playground, as well as children's slippers and free infant beds in the guestrooms, it's no surprise that White Horse Hotel is a hit with families.

Does White Horse Hotel serve breakfast?

Sure does, complimentary English breakfast is on offer daily between 7 AM and 9 AM.

Is there a free airport shuttle available at White Horse Hotel?

No, White Horse Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at White Horse Hotel?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at White Horse Hotel?

Check-in begins at 2 PM. Check-out time is 10 AM.

Are pets allowed at White Horse Hotel?

No, pets are not allowed.

White Horse Hotel Reviews

Reviews

10

Exceptional

Rating 10 - Excellent. 1 out of 1 reviews
Rating 8 - Good. 0 out of 1 reviews
Rating 6 - Okay. 0 out of 1 reviews
Rating 4 - Poor. 0 out of 1 reviews
Rating 2 - Terrible. 0 out of 1 reviews

10/10

Cleanliness

10/10

Staff & service

10/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Qin Ran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I visited Hakuba with my girlfriend during the Snow Machine festival. The White Horse hotel is a privately owned boutique, and Tony was very friendly and helpful during our stay. I especially liked the included breakfast that fueled energy for snowboarding and the shuttle service to and from the mountains. The only confusing part was during the initial tour, Tony didn't mention that we were expected to use the shared onsens for showering. I'm not sure if this is common practice in Japan, but we were later confused about why our room didn't include a shower.
Stayed 5 nights in Mar 2026