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Zen Chalets Hakuba

4.0 star property

Photo gallery for Zen Chalets Hakuba

70-inch flat-screen TV with digital channels, TV, Netflix
Terrace/patio
Premium bedding, down duvets, individually decorated
Fridge, microwave, stovetop, coffee/tea maker
70-inch flat-screen TV with digital channels, TV, Netflix

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4305-1 Hokujo, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪1 min walk‬
  • Place, Happo-one Adam Gondola
    ‪6 min walk‬
  • Place, Happo One Sakka Ski Lift
    ‪12 min walk‬

Room options

View all photos for Mitsu Chalet

Mitsu Chalet | Room amenity

Mitsu Chalet

  • Mountain view
  • 98 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed and 2 Single Bunk Beds
  • Free Wi-Fi

View all photos for Buddha Chalet

Buddha Chalet | Room amenity

Buddha Chalet

  • Mountain view
  • 70 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Mountainside Cabin

Mountainside Cabin | View from room

Mountainside Cabin

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Riverside Cabin

Riverside Cabin | Room amenity

Riverside Cabin

  • Mountain view
  • 50 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Zen Villa A

70-inch flat-screen TV with digital channels, TV, Netflix

Zen Villa A

  • Mountain view
  • 88 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Zen Villa B

70-inch flat-screen TV with digital channels, TV, Netflix

Zen Villa B

  • Mountain view
  • 88 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Zen Villa C

70-inch flat-screen TV with digital channels, TV, Netflix

Zen Villa C

  • Mountain view
  • 88 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Zen Villa D

70-inch flat-screen TV with digital channels, TV, Netflix

Zen Villa D

  • Mountain view
  • 88 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed, 1 Queen Bed, 2 Single Beds, 1 Single Bunk Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Zen Villa B

Premium bedding, down duvets, individually decorated

Zen Villa B

  • Mountain view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 2 Single Beds, 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Zen Villa A

Premium bedding, down duvets, individually decorated

Zen Villa A

  • Mountain view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Single Beds, 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Zen Villa C

Premium bedding, down duvets, individually decorated

Zen Villa C

  • Mountain view
  • 88 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds, 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Zen Villa D

Premium bedding, down duvets, individually decorated

Zen Villa D

  • 2 bedrooms
  • Sleeps 6
  • 3 Single Beds, 1 Queen Bed, 1 King Bed and 1 Single Sofa Bed
  • Free Wi-Fi

About the area

Hakuba

A family-friendly stay in Hakuba awaits you at Zen Chalets Hakuba. Within steps you'll find Hakuba Happo-One Ski Area and Hakuba Ski Jumping Stadium. Highlights at this holiday home include free self-parking, a free area shuttle and in-room kitchenettes. .All 8 soundproofed homes feature flat-screen TVs with digital channels, and you can enjoy washers/dryers, free WiFi and free wired Internet. Kitchenettes come with fridges, microwaves and stovetops, making in-room dining convenient. Nice touches to enhance your stay include slippers and free toiletries, while premium bedding and down duvets invite a good night's rest. IPod docks, dining areas and private gardens are also available. Housekeeping is not available. .This smoke-free holiday home offers free WiFi in public areas, a games room and a garden. Other amenities include laundry facilities and ski storage. There's also the convenience of an area shuttle. .Within a 15-minute drive of this 4-property class Hakuba holiday home, attractions include Hakuba Goryu Ski Resort and Tsugaike Ski Resort.
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What's nearby

  • Hakuba Ski Jumping Stadium - 1 min walk - 0.0 km
  • Hakuba Happo-One Ski Area - 1 min walk - 0.2 km
  • Hakuba Mini Train Park - 2 min walk - 0.2 km
  • Happo-one Adam Gondola - 6 min walk - 0.6 km
  • Happo One Sakka Ski Lift - 12 min walk - 1.0 km

Getting around

  • Hakuba Station - 12 min drive
  • Matsumoto (MMJ-Shinshu - Matsumoto) - 109 min drive

Restaurants

  • ‪Blizzard (Pizza) - ‬7 min walk
  • ‪Cru Cafe - ‬12 min walk
  • ‪レストラン沙羅 - ‬13 min walk
  • ‪RAMEN BAR Marutama 55 - ‬12 min walk
  • ‪Hand Made House 4260 - ‬5 min walk

About this property

Entire place

You'll have the entire home to yourself and will only share it with other guests in your party.

Zen Chalets Hakuba

As a guest of Zen Chalets Hakuba, you'll find an arcade/games room, ski storage, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. The family-friendly Zen Chalets Hakuba also features a garden, laundry facilities, and express check-in. Self parking is free.
  • 8 guestrooms or units
  • 8 buildings
  • Ski equipment storage
  • Self-service laundry
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Tour and ticket information
  • Games room or arcade
  • Garden
  • No smoking on site
Zen Chalets Hakuba offers 8 air-conditioned accommodations with washers/dryers and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets and premium bedding. Kitchenettes offer fridges, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. 70-inch flat-screen televisions come with premium digital channels and Netflix. Additionally, rooms include rice cookers and a hairdryer.

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Property amenities

Ski

  • Downhill skiing nearby
  • Ski area nearby
  • Ski lifts nearby
  • Ski runs nearby
  • Ski shuttle nearby
  • Ski storage
  • Snowboarding nearby

Internet

  • Available in the house: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free area shuttle
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Rice cooker
  • Toaster
  • Toaster oven

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Heated bathroom floor
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Living spaces

  • Living room
  • Separate dining area

Entertainment

  • 70-inch flat-screen TV with premium digital channels
  • Games
  • IPod dock
  • Netflix

Outdoor areas

  • Garden
  • Yard

Laundry

  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Guidebooks
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • No housekeeping service
  • Phone
  • Restaurant dining guides
  • Tour and ticket assistance

Things to do

  • Arcade/game room
  • Ski storage
  • Sledding
  • Fishing nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • First aid kit
  • Fire extinguisher

General

  • 8 buildings
  • 8 units
  • Garden
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 72 hours before arrival with check-in instructions and an access code; access will be through a private entrance
Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has indicated that there is a carbon monoxide detector on the property
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

ZEN CHALETS HAKUBA House
ZEN CHALETS House
ZEN CHALETS
ZEN CHALETS HAKUBA Hakuba
ZEN CHALETS HAKUBA Private vacation home
ZEN CHALETS HAKUBA Private vacation home Hakuba

Frequently asked questions

Is parking available at Zen Chalets Hakuba?

Yep, Zen Chalets Hakuba has a free self car park.

Is Zen Chalets Hakuba family-friendly?

You bet! With amenities such as an arcade, laundry facilities and a free local area shuttle, it's no surprise that Zen Chalets Hakuba is a hit with families.

Is there a free airport shuttle available at Zen Chalets Hakuba?

No, Zen Chalets Hakuba does not offer an airport shuttle service.

What time are check-in & check-out at Zen Chalets Hakuba?

Check-in begins at 3 PM. Check-out time is 10 AM.

Are pets allowed at Zen Chalets Hakuba?

No, pets are not allowed.

Zen Chalets Hakuba Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 23 out of 30 reviews
Rating 8 - Good. 5 out of 30 reviews
Rating 6 - Okay. 2 out of 30 reviews
Rating 4 - Poor. 0 out of 30 reviews
Rating 2 - Terrible. 0 out of 30 reviews

9.6/10

Cleanliness

10/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

steven

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff, tidy accomadation,comfy beds and great location
Stayed 10 nights in Dec 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
A great chalet, very comfortable, warm, well equipped and in a very convenient location for Happoone
Stayed 3 nights in Mar 2024
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, room comfort, communication

Great Villa and Friendly Manager!

Stayed in Villa A for the weekend and couldn’t be happier with the accommodations, the cleanliness, location and overall comfort. We look forward to staying here again or recommending to those traveling to Hakuba.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

John

Liked: Cleanliness, room comfort, communication

Japan Ski Holiday 2025

Amazing Location in Happo One Hakuba for the Best Ski ⛷️ Trip ever and the Best Snow in over 60 Years 👌🎉🥳
Stayed 5 nights in Feb 2025
Verified

10/10 Excellent

Antti

Liked: Cleanliness, room comfort, communication

Great chalet

Great location. Fantastis for family of four. All you need. Fantatistic communication with the host.
Stayed 7 nights in Feb 2024
Verified

10/10 Excellent

Montgomery

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved the Zen Chalets! We stayed in one of the villas. Modern, clean, and well appointed. 4 minute walk to the gondola. Great communication from the management.
Stayed 3 nights in Mar 2023
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, amenities, property conditions & facilities, communication
As a family of four with two kids, skiing for the first time, this was an excellent location. The chalets were perfectly appointed and comfortable. The wash and dryer were a bonus. The team here looked after us brilliantly. Nothing was too much trouble. The communication before, during and after was excellent and they provided us with invaluable information for ski suppliers and getting around. To Sarah, Bellen and Joachim, thanks so much for everything. Loved it. Will be back and would absolutely recommend Zen Chalets.
Stayed 5 nights in Mar 2024
Verified

10/10 Excellent

Kazuya

Liked: Cleanliness, amenities, property conditions & facilities, communication
思ったより調理道具やフリーの飲食があって良かった。歯ブラシないので注意ですね。
Stayed 1 night in Feb 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
事前のキー番号メールはありませんでしたが清掃管理人がいたので事なきを得ました。通常使用するであろう家電や調理器具は常備されていました。リネンも清潔です。庭には簡易日よけとバーベキューセットも用意されており快適に過ごせました！
Stayed 1 night in Aug 2021
Verified

8/10 Good

Takashi

Liked: Communication

ホスピタリティに感謝!!

GW休みに家族3名でキャビン1棟-2泊で使用させて頂きました。設備は古い感じが否めず / シャワーが弱い / キッチンが狭くて使用しずらい等の使用感での小さな不満はありましたが、過ごしているうちに慣れ、総じて快適に過ごせました。2日目にBBQをリクエストしたらタープ・コンロから炭・着火剤まですべて準備・設営までしてくれてあり少し感動しました。こちらでも準備して持って行ったのですが食材だけでBBQ⇒花火⇒星空観察まで自宅で過ごすように楽しめました。 またウィンターシーズンにも訪れたいです。※隣の新しい設備が非常に気になりました。
Stayed 2 nights in May 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities, communication
とてもキレイで良い宿でした！ 宿前が急な坂道なので、スタッドレスでも四駆でなかったので上がれなくなり、ロードサービス頼みました。 動けない間も、スタッフがスーパーなどに連れて行ってくれてとても助かりました。 また行きたいお宿です。
Stayed 2 nights in Feb 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort, communication
とても綺麗で快適に過ごせました。 白馬八方に近くスキーに向いています。
Stayed 2 nights in Feb 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, communication

Great stay in Hakuba.

Location was beautiful and worked for 2 adults and 4 children but would be a bit cramped for 6+ adults. The on-site manager was outstanding and responsive. The only two negatives were the steep incline down to the property and this side of the mountain offers no good slope area for beginners. In the winter 4x4 or AWD with chains is required to drive out of the property.
Stayed 5 nights in Dec 2020
Verified

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place to stay!

Zen chalets was a great place to stay in Hakuba valley. It is a 5 minute walk to the bottom of Happo-one resort and next to many bars and restaurants. The staff was incredibly nice and extremely accomadating. 10/10 would reccomend.
Stayed 3 nights in Feb 2020
Verified

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great and modern place with very nice location!

Great place to stay for your ski holiday in Hakuba. Very nice, modern and clean house, close to the Happo Gondola and a number of restaurants. The service was absolutely great and the staff is lovely! Will definitely stay here if I come back!
Stayed 6 nights in Feb 2020
Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and smart design. Perfect size for our group of 6. Can’t wait to go back for a longer stay.
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with a short walk to either Happo Gondola or Evergreen ski schools. Family of 4 (kids 8 & 2) fit comfortably. Staff was friendly and helpful with pickup/drop off and even a grocery store run on the first day. Will definitely consider again on a future visit to Hakuba!
Stayed 4 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Top location - great staff and Unique stand alone place
Stayed 2 nights in Jan 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Cosy chalet

Affordable self contained chalet. Bedding is enough for 5 adults and 1 kid. It needs a bit of an uplift (carpet and kitchenette). Great dry room.
Stayed 6 nights in Mar 2018
Verified

8/10 Good

Hiroyuki

Stayed 2 nights in May 2024
Verified

10/10 Excellent

ATSUSHI

Liked: Cleanliness, room comfort, communication
Stayed 1 night in Feb 2021
Verified

10/10 Excellent

Verified traveller

Stayed 2 nights in Dec 2020
Verified

10/10 Excellent

Hayashi

Liked: Cleanliness, room comfort, communication
Stayed 2 nights in Sep 2020
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, amenities
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

PAK YIN BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2020