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4.4 out of 5

"Very clean, nice furniture, comfortable bed . Friendly, thanks again Tim see you on my next trip to Napier ๐Ÿ˜๐Ÿ˜๐Ÿ˜ " More

By a verified traveller on Thu 02 Jul 2020

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Hotel Description

You'll be connected to a shopping center at Ballina Motel, and within just a 15-minute stroll of Pettigrew Green Arena and Eastern Institute of Technology. Highlights at this family-friendly motel include free self parking, a free airport shuttle, and in-room kitchenettes.

LED TVs with satellite channels are featured in all 16 soundproofed rooms, and you can enjoy washers/dryers, free WiFi, and free wired Internet. Kitchenettes come with refrigerators and microwaves, minibars provide refreshments, and room service is also available. Pillowtop beds and premium bedding welcome you to a good night's rest, and other nice touches include hydromassage showerheads and bathrobes. Additionally, sitting areas, DVD players, and espresso makers are available.

This business-friendly motel offers free WiFi in public areas, a business center, and concierge services. Other amenities include laundry facilities, barbecue grills, and express check-in. Each morning full breakfast is served between 7 AM and 9 AM. There's also RV/bus/truck parking, along with the convenience of car rentals on site.

Within a 30-minute drive of this 4-star Napier motel, attractions include Mission Estate Winery and Splash Planet.

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$144* Per night/room 9 Aug. - 10 Aug.

Executive Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Spa Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Standard Room, 1 Bedroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite, 2 Bedrooms

Bed Count 1 King Bed Maximum Occupancy 6 Max

Executive Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Ballina Motel ratings based on 130 Verified Reviews

Review Summary
4.4 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Ballina Motel

Everyone (63) Couples (40) Family (24)
5 out of 5
Very clean, nice furniture, comfortable bed . Friendly, thanks again Tim see you on my next trip to Napier ๐Ÿ˜๐Ÿ˜๐Ÿ˜

Posted by , from Stillwater ,Auckland on 2 Jul. 2020

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4 out of 5
Little bit noisy but then it is close to a busy road. Otherwise great helpful staff

Posted by on 9 Mar. 2020

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4 out of 5
Great welcome on arrival and close to ammenities - restaurants, shops etc

Posted by on 1 Feb. 2020

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3 out of 5
The room stank badly of smoking. I suspect this wasn't the motel's fault as there no ash trays to indicate we were allocated a smoking room but it wasn't deoderised before we came in. pillows were very uncomfortable. On the plus side, it was great they accommodated an early check in and the facilities were clean.

Posted by , from Wellington on 3 Jan. 2020

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5 out of 5

Posted by on 28 Nov. 2019

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5 out of 5

Posted by on 13 Nov. 2019

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5 out of 5
It was a last minute booking. Was impressed with the overall look and feel of the place. The room was excellent.

Posted by on 24 Jul. 2019

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4 out of 5

Posted by on 28 Mar. 2019

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2 out of 5

Posted by on 25 Jan. 2019

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2 out of 5

Poor communication

Pros: Unit was clean and spacious.
Cons: Better communication especially if booking something specific like bed size.
Booked a king bed and had confirmation of such. Arrived and desk staff stated didn't have a king bed for us. No sorry, no discussion, just seemed to ignore us. Would have been nice to be told earlier so we could have booked a king bed elsewhere. We had a very soft queen bed, roll together and bounce - much like sleeping on a trampoline. Very uncomfortable and disappointing.

Posted by on 2 Sep. 2018

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Property Features

A computer station is on site, and both WiFi and wired Internet are free in public spaces. You'll find a business center on site. A roundtrip airport shuttle is free (available on request). Tour/ticket assistance, barbecue grills, and concierge services are also featured at the family-friendly Ballina Motel. Self parking is free. Smoking is allowed in designated areas at this 4-star Napier motel.

  • 1 building
  • 16 guestrooms or units
  • 2 levels
  • Built in 2004
  • Childcare (surcharge)
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Express check-in
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Kitchenette
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Washer/dryer
  • Refrigerator
  • Microwave
  • DVD player

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Parking

Free self parking , RV, bus, truck parking

Transport

  • Airport: Napier (NPE-Hawke's Bay) (10.4 km / 6.5 mi)
  • Property shuttles: Free airport shuttle
  • Parking: Free self parking

Room Amenities

Ballina Motel offers 16 accommodations, which are accessible via exterior corridors and feature washers/dryers and DVD players. These individually decorated and furnished accommodations have separate sitting areas. Pillowtop beds feature down comforters and premium bedding. 32-cm LED televisions come with premium satellite channels. Accommodations at this 4-star motel have kitchenettes with refrigerators, microwaves, and espresso makers. Bathrooms include hydromassage showerheads, bathrobes, designer toiletries, and complimentary toiletries. This Napier motel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include minibars and hair dryers. Housekeeping is provided daily.

  • In-room kitchenette
  • Washer and dryer
  • Sitting area
  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LED television
  • Satellite channels
  • Premium channels
  • DVD player
  • Refrigerator
  • Microwave
  • Espresso maker
  • Coffee maker
  • Luxury bedding
  • Down blanket
  • Hydromassage showerhead
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Childcare in room (surcharge)
  • Hair dryer
  • Bathrobes
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Exterior corridor access
  • Climate control (air conditioning)
  • Unique furnishings
  • Unique decor

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7 AM to 9 AM.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

The front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:30 PM
  • Saturday - Sunday: 8 AM - 8 PM
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport shuttle service is available on request from 9:00 AM to 6:00 PM. Fees may apply. Contact the property in advance to make arrangements.

This property's front desk is open during the following times:

  • Monday - Friday: 7 AM - 9:30 PM
  • Saturday - Sunday: 8 AM - 8 PM
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

Airport shuttle service is offered on request from 9:00 AM to 6:00 PM. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 25.0 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60ยฐC/140ยฐF.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.Contactless check-in and contactless check-out are available.Individually-wrapped food options are available for breakfast.Each guestroom is kept vacant for a minimum of 48 hours between bookings, and can be accessed from outside the building via exterior corridors.The property affirms that it adheres to the Safe Travels (WTTC - Global) sanitization guidelines.

  • Service animals are allowed
  • UnionPay
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60ยฐC/140ยฐF
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Security system
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Gap period enforced between guests' stays 48 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15 and NZD 24 for adults, NZD 15 and NZD 24 for children (approximately)
  • Late check-in fee: NZD 50.00 for check-in after 9:30 PM
  • Late check-out fee: NZD 50.00 (subject to availability)
  • Rollaway bed fee: NZD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Ballina Motel
  • Best Western Ballina Motel
  • Best Western Ballina Motel Napier
  • Best Western Ballina Napier
  • Motel Ballina
  • Ballina Motel Napier
  • Ballina Napier
  • Ballina Motel Motel
  • Ballina Motel Napier
  • Ballina Motel Motel Napier

You should know

  • Ballina Motel offers transfers from the airport. Please contact the property at the number on the booking confirmation with your arrival details prior to travel.

Awards & Affiliations

  • Qualmark

National Rating

This property does not have a Qualmarkยฎ rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.