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4.8 out of 5

"There were lots of good restaurants in walking distance. " More

By a verified traveller on Thu 16 Jan 2020

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Hotel Description

At East Pier Hotel you'll be 2.1 km (1.3 mi) from Bluff Hill Domain Lookout and 2.6 km (1.6 mi) from Municipal Theatre. Highlights at this beachfront hotel include a restaurant, free self parking, and a bar/lounge.

Flat-screen TVs with digital channels are featured in all 21 rooms, and you can enjoy free WiFi, balconies or patios, and coffee/tea makers. Refrigerators, microwaves, and room service make in-room dining convenient. Premium bedding and free toiletries are nice touches to enhance your stay. Additionally, safes, hair dryers, and phones are available.

This beach hotel offers free WiFi in public areas, a business center, and a terrace. Added amenities include coffee/tea in a common area and laundry facilities. Each morning continental breakfast is served between 7 AM and 9:30 AM. There's also the convenience of an airport shuttle.

With a stay at this 3.5-star Napier hotel, you'll be 2.7 km (1.7 mi) from Napier Prison and 2.7 km (1.7 mi) from Napier Beach.

Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$148* Per night/room 5 Apr. - 6 Apr.

Superior Studio Suite, 1 Bedroom, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

Family Studio Suite, 2 Bedrooms, Patio, Ocean View

Bed Count 2 Twin Beds Maximum Occupancy 4 Max

Family Suite, 2 Bedrooms, Patio, Sea View

Bed Count 2 King Beds Maximum Occupancy 4 Max

Superior Studio, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Premium Studio Suite, 1 Bedroom, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 4 Max

East Pier Hotel ratings based on 56 Verified Reviews

Review Summary
4.8 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for East Pier Hotel

Everyone (43) Couples (7) Family (8)
5 out of 5

Posted by on 23 Jan. 2020

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Comment from Hotel Management

26 Jan. 2020 by Reception

Thats wonderful thank you - look forward to seeing you again. Kind regards, team at East Pier Hotel

4 out of 5

Posted by on 20 Jan. 2020

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Comment from Hotel Management

21 Jan. 2020 by Reception

Thank you

5 out of 5
There were lots of good restaurants in walking distance.

Posted by on 16 Jan. 2020

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Comment from Hotel Management

16 Jan. 2020 by Reception

You are right we are spoilt for choice in the lovely Ahuriri area - hope to see you one day again soon. Best regards, team at East Pier Hotel

5 out of 5
Its a beautiful place and so quiet. You are not far from town and are spoilt for choice of different eatery’s. Highly recommend.

Posted by on 28 Dec. 2019

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Comment from Hotel Management

13 Jan. 2020 by Reception

Hi Sheree - thanks for taking the time to review your stay with us and we are thrilled to hear your lovely comments. Hope to see you again soon - kind regards, team at East Pier Hotel

5 out of 5
Couldn't fault the place besides the fact that the in room book states room service available until late, however when we phoned at 9.30pm to order dessert, we were told the chef had just gone home. We wouldn't consider 9.30pm on a Friday to be late. Overall though, was a lovely place to stay.

Posted by on 23 Nov. 2019

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Comment from Hotel Management

2 Dec. 2019 by Reception

Hi there, we are sorry to hear that - we hope that this does not deter from you wishing to stay again in the future. Kind regards, team at East Pier Hotel

4 out of 5
We had a very quiet comfortable room with an ocean view that was a pleasure to look out on. Having facilities to make a coffee or microwave a meal was a bonus. Hope to be back soon.

Posted by on 29 Oct. 2019

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Comment from Hotel Management

3 Nov. 2019 by Reservations Team

We look forward to welcoming you back too - thank you for taking the time to review your stay with us. Best regards, team at East Pier Hotel

5 out of 5
Great view with walking distance to beautiful restaurants. Friendly staff and good parking.

Posted by on 9 Jun. 2019

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Comment from Hotel Management

3 Jul. 2019 by Reception

Hi there - we are thrilled you enjoyed your stay and the local area we are in. Look forward to welcoming you back one day soon. Best regards, team at East Pier Hotel

4 out of 5
Helpful and friendly staff. Great view, especially after dark as calm waters and lots of lights to view from balcony. Fabulous blackout curtains and no road noise. Only thing, didn't enjoy having to carry suitcase up staircase:-(

Posted by on 29 Apr. 2019

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Comment from Hotel Management

1 May 2019 by Reception

Lovely recommendation thank you and hope to see you back again soon. Oh thats unfortunate re your luggage, our staff would be more than happy to help with that. Best regards, team at East Pier Hotel

3 out of 5
I was very impressed with the unit and the views however my daughter and I were kept up to midnight and woken again at 0630 by loud music coming from function room straight under our unit. I was not notified of any of this when we checked in, very poor communication.

Posted by on 15 Apr. 2019

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Comment from Hotel Management

16 Apr. 2019 by Reception

We are sorry to hear about that and do apologise - normal practice is to advise guests of these rare occurrences upon check in. We do apologise and hope this does not deter you from staying with us again in the future. Best regards, team at East Pier Hotel

5 out of 5
Great location room was beautiful spotlessly clean loved it

Posted by on 30 Mar. 2019

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Comment from Hotel Management

2 Apr. 2019 by Reception

Thank you for taking the time to review your stay. Hope to see you again one day soon. Best regard, team at East Pier Hotel

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business center and meeting rooms. Public spaces have free WiFi. The business-friendly East Pier Hotel also features a terrace, a garden, and coffee/tea in a common area. Self parking is free. Smoking is allowed in designated areas at this 3.5-star Napier hotel.

  • 21 guestrooms or units
  • 3 conference rooms
  • Dining venue
  • Bar or lounge
  • Towels for the beach
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (limited hours)
  • Front-desk safe
  • Terrace
  • Garden
  • Newspapers in lobby (free)
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

East Pier Hotel offers 21 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium digital channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include showers, complimentary toiletries, and hair dryers. This Napier hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • Private balcony or patio
  • In-room dining (limited hours)
  • Flat-screen television
  • Digital channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Luxury bedding
  • Shower
  • Cribs (surcharge)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy continental breakfast daily from 7 AM to 9:30 AM.

Onsite venue - This beachfront restaurant serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at 9 PM
  • Minimum check-in age is 20

Special check-in instructions:

The front desk is open daily from 7 AM - 9 PM.
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation.

The front desk at this property is open daily from 7 AM - 9 PM.
Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation.

Check-out

  • Check-out by 10:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 30.00 per night.
  • Cribs (infant beds) are available for NZD 20.00 per night.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • No lifts

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 8.50 and NZD 25.00 per person (approximately)
  • Crib (infant bed) fee: NZD 20.00 per night
  • Rollaway bed fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • East Pier Hotel
  • East Pier Hotel Hotel
  • East Pier Hotel Napier
  • East Pier Hotel Hotel Napier

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

url importing https://www.wotif.co.nz/Napier-Hotels-East-Pier-Hotel.h11486091-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.