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4.3 out of 5

"Super handy to the city centre with a restaurant/cafe next door. " More

By a verified traveller on Sun 21 Jun 2020

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Hotel Description

Quality Inn Napier places you in the center of Napier, steps from Marine Parade and within a short 5-minute stroll of Napier Beach. Highlights at this hotel include a restaurant, free self parking, and a bar/lounge.

Flat-screen TVs with satellite channels are featured in all 60 rooms, and you can enjoy free WiFi, coffee/tea makers, and free newspapers. In-room dining is easy with amenities like refrigerators, microwaves, and room service. Hair dryers, phones, and irons/ironing boards are also available.

This smoke-free hotel offers free WiFi in public areas, free newspapers in the lobby, and luggage storage. Additionally, you'll find laundry facilities and a front-desk safe. Buffet breakfast is available. There's also the convenience of limited parking.

Attractions within a 30-minute drive of this 4-star Napier hotel include Mission Estate Winery and Splash Planet.

Standard Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 3 Max
NZ$113* Per night/room 2 Aug. - 3 Aug.

Deluxe Studio

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Studio

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Twin Room, Sea View

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Quality Inn Napier ratings based on 455 Verified Reviews

Review Summary
4.3 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Quality Inn Napier

Everyone (197) Couples (166) Business (1) Family (88)
4 out of 5
Super handy to the city centre with a restaurant/cafe next door.

Posted by , from NZ on 21 Jun. 2020

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Comment from Hotel Management

26 Jun. 2020 by Quality Inn

Many thanks for your stay and for taking the time to share your feedback. We hope to welcome you again in the future.

3 out of 5
good size and comfortable bed. What I did not like was outside they only had solar lighting in the walkways and as they was very little sun on Friday they was very little light coming from them. After I checked in Friday night and went to room because of lack of lighting I did not see the step going into our room and fell over. I told reception staff Saturday morning and got the feeling they did not give a damm.

Posted by on 14 Jun. 2020

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Comment from Hotel Management

26 Jun. 2020 by The Team

Many thanks for your stay and for your valuable feedback. It is regretful to hear of your fall, this most certainly is something we care about. Your view on the lighting will definitely be handed on to management.

5 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

26 Jun. 2020 by The Team

Many thanks for your stay. We hope to welcome you again in the future.

5 out of 5

Posted by on 2 Jun. 2020

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Comment from Hotel Management

26 Jun. 2020 by The team

Many thanks for your stay. We hope to welcome you again in the future.

5 out of 5
Just an overall nicely presented place to stay, lovely staff that were so helpful and friendly

Posted by on 31 May 2020

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Comment from Hotel Management

26 Jun. 2020 by The Team

Many thanks for your stay and for taking the time to share your valuable feedback. We hope to welcome you again in the future.

5 out of 5

Posted by on 30 May 2020

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Comment from Hotel Management

26 Jun. 2020 by The team

Many thanks for your stay. We hope to welcome you again in the future.

2 out of 5

Posted by on 18 Mar. 2020

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Comment from Hotel Management

19 Mar. 2020 by Hotel reception

We thank you for your stay and your most valued feedback. It is pleasing to hear you enjoyed your stay and we hope to welcome you again. Sincerely

5 out of 5
Handy location to town for shops and dining with lovely views over to the beach and sea. Catered for children happily and they enjoyed the heated pool as the sea was a little rough. Staff pleasant and helpful. Took advantage of restaurant both for dinner and buffet breakfast. Good value for money, excellent service and good menu for adults and children. Rooms clean and tidy

Posted by on 10 Mar. 2020

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Comment from Hotel Management

14 Mar. 2020 by Quality Inn Napier

We thank you for your stay and your most valued feedback. It is pleasing to hear you enjoyed your stay and we hope to welcome you again. Sincerely

4 out of 5
liked our room except fan and light in bathroom was really loud when turned on. We had a swim in the main pool as there was a dead bird in small pool which we actually needed to use

Posted by on 14 Feb. 2020

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Comment from Hotel Management

20 Feb. 2020 by The team

Many thanks for your stay and for taking the time to share your feedback. We are sorry to hear of the bird in the pool. This was removed. We hope to welcome you again in the future. Sincerely

4 out of 5
Great location. Bit tired looking on the outside. Rooms good and clean

Posted by on 6 Jan. 2020

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Comment from Hotel Management

9 Jan. 2020 by Hotel Reception

Many thanks for your stay at the Quality Inn Napier. We appreciate you taking the time to share your feedback and hope to welcome you again in the future

About the Quality Inn Napier

Location 311 Marine Parade, Napier, 4110

Renovations + Closures

Due to COVID-19, this property’s food and beverage options may be limited.

Property Features

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Quality Inn Napier also features complimentary newspapers in the lobby, laundry facilities, and room service (during limited hours). Limited free parking is available on a first-come, first-served basis. This 4-star Napier hotel is smoke free.

  • 60 guestrooms or units
  • 2 levels
  • Dining venue
  • Bar or lounge
  • 1 conference room
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Front-desk safe
  • Newspapers in lobby (free)
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Microwave

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Parking (limited spaces)

Transport

  • Airport: Napier (NPE-Hawke's Bay) (6.6 km / 4.1 mi)
  • Parking: Free self parking

Room Amenities

Quality Inn Napier offers 60 accommodations with complimentary newspapers and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers. This Napier hotel provides complimentary wireless Internet access. Flat-screen televisions come with premium satellite channels. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Premium channels
  • Refrigerator
  • Microwave
  • Coffee maker
  • Kitchenware
  • Cribs (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Climate control (air conditioning)

Food & Drink

Guests can enjoy buffet breakfast for a fee.

Quality Inn Napier has a restaurant on site.

Room service (during limited hours) is available.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 9 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 10:00 PM. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

The front desk at this property is open daily from 7:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for NZD 15.00 per night.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property.Personal protective equipment, including masks and gloves, will be available to guests.Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer.Contactless check-out is available.

  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Debit cards not accepted
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • No rollaway/extra beds available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures
  • No gap period between guests' stays
  • Contactless check-out is available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between NZD 15.00 and NZD 25.00 per person (approximately)
  • Crib (infant bed) fee: NZD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Napier Quality Inn
  • Quality Inn Napier
  • Quality Napier
  • Quality Inn Napier Travel Hotel Napier
  • Quality Inn Napier Hotel
  • Quality Inn Napier Napier
  • Quality Inn Napier Hotel Napier

National Rating

Qualmark® assigns an official star rating for accommodations in New Zealand. This Motel property is rated 4 stars and is displayed on this page as 4.0 stars.

Official New Zealand Rating provided by Qualmark®

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.