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4.1 out of 5

"Great spot for a quick mountain mission " More

By a verified traveller on Sun 03 Oct 2021

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Hotel Description

At The Park Hotel Ruapehu, you'll be 15.8 km (9.8 mi) from Taranaki Falls and 19.3 km (12 mi) from Mangatepopo Trail Head. Highlights at this hotel include 2 spa tubs, a restaurant, and free self parking.

You can enjoy free WiFi, featured in all 78 rooms.

For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9 AM.

Places within a 30-minute drive of this 3-star National Park Village hotel include Whakapapa Ski Area and Tongariro Alpine Crossing.

Queen + Single Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$101* Per night/room 26 Oct. - 27 Oct.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Mezzanine

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Super Family Mezzanine

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Quad Mezzanine

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

The Park Hotel Ruapehu ratings based on 252 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Park Hotel Ruapehu

Everyone (128) Couples (51) Students (1) Family (63)
5 out of 5
Great spot for a quick mountain mission

Posted by on 3 Oct. 2021

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5 out of 5
Excellent customer service, nice room, a great option for somewhere to stay when going to the mountain

Posted by on 28 Sep. 2021

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5 out of 5
Amazing location, would definitely stay again. The drying room to air out our wet ski gear was a definite perk.

Posted by on 19 Aug. 2021

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3 out of 5
Location

Posted by on 17 Aug. 2021

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3 out of 5
Friendly staff. Clean room. Rooms are warm and cosy. Shower facility is OK. Suit cases must lay on the floor if all beds are being used. Restaurant dining area choking with kitchen fume on busy nights. I though an extraction fan must have broken. But I now know this is a common occurrence. Our expensive woollen clothes now stink like grill oil and need dry cleaning. Restaurant food handling at servery needs to be reviewed. Hotel room Bathrooms have a ridiculous toilet hand basin only. Supplied Kettle only just gets under the mini basin tap to fill with water. You can fill the kettle fully using supplied cups to transfer water to the kettle.

Posted by on 25 Jul. 2021

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4 out of 5

Posted by on 23 Jul. 2021

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4 out of 5
A good, basic hotel for families visiting National Park

Posted by on 20 Jul. 2021

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1 out of 5
Worst

Posted by on 13 Jul. 2021

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4 out of 5
Great location to Whakapapa, warm rooms, enjoyed the food and atmosphere in the restaurant

Posted by on 6 Jul. 2021

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5 out of 5
Spa was great clean and amazing customer service

Posted by on 1 Jul. 2021

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Property Features

The Park Hotel Ruapehu offers its guests 2 spa tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. The business-friendly The Park Hotel Ruapehu also features a terrace, a garden, and laundry facilities. Free self parking is available. This 3-star National Park Village hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

The Park Hotel Ruapehu offers 78 accommodations. This National Park Village hotel provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Refrigerator
  • Electric kettle
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.

The Park Hotel Ruapehu has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No lifts
  • Minimum guest age is 18
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 18 for adults and NZD 18 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Travellers
  • Park Travellers Lodge
  • Park Hotel Ruapehu National Park Village
  • Park Hotel Ruapehu
  • Park Ruapehu National Park Village
  • Park Ruapehu
  • The Park Travellers Hotel National Village
  • The Park Hotel Ruapehu Hostel/Backpacker accommodation
  • The Park Hotel Ruapehu Hostel
  • The Park Hotel Ruapehu Hotel
  • The Park Hotel Ruapehu National Park Village
  • The Park Hotel Ruapehu Hotel National Park Village

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.