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4.1 out of 5

"Loved the spa pools, the snowy mountain views and the very nice restaurant " More

By a verified traveller on Tue 06 Oct 2020

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Hotel Description

At The Park Hotel Ruapehu, you'll be 15.8 km (9.8 mi) from Taranaki Falls and 19.3 km (12 mi) from Mangatepopo Trail Head. Highlights at this hotel include 2 spa tubs, a restaurant, and free self parking.

You can enjoy free WiFi, featured in all 78 rooms.

For a drink, you can stop by the hotel's own bar/lounge. Additionally, you'll find free WiFi in public areas and laundry facilities. Buffet breakfast is available daily between 6:30 AM and 9 AM. There's also the convenience of free train pick-up service.

Places within a 30-minute drive of this 3-star National Park Village hotel include Whakapapa Ski Area and Tongariro Alpine Crossing.

Queen + Single Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$101* Per night/room 26 Oct. - 27 Oct.

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Family Mezzanine

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Super Family Mezzanine

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Quad Mezzanine

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

The Park Hotel Ruapehu ratings based on 235 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Park Hotel Ruapehu

Everyone (122) Couples (51) Students (1) Family (53)
5 out of 5
Loved the spa pools, the snowy mountain views and the very nice restaurant

Posted by , from Whangarei, Nz on 6 Oct. 2020

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4 out of 5
Great location and rooms are modern. Bathroom is rather small - shower door unable to open completely due to location of sink and housekeeping wasn't done when we returned at 4pm. But would be happy to stay again due to the price and convenient location for the ski fields or Tongariro crossing. Didn't try the restaurant but it looked busy.

Posted by , from Auckladn on 4 Oct. 2020

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4 out of 5
Generally good. They need to sort out some better soundproofing as lower rooms pick up noise from people thumping around in upstairs rooms. Food in restaurant very good. Spas lovely but jets need repairing. Rooms clean and tidy. Bed comfortable and warm.

Posted by , from Palmerston North on 18 Aug. 2020

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4 out of 5
Neat, clean and comfy rooms but walls aren’t soundproofed. I was kept up all night by the snoring in the next room unfortunately. Staff and food were great though so an overall good experience.

Posted by , from Wellington on 16 Jul. 2020

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5 out of 5
Everything specifically the location, staff and the restaurant was great.

Posted by on 16 Jul. 2020

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4 out of 5
Reception staff were friendly and helpful. Restaurant was great for both dinner and buffet breakfast. Family mezzanine room was on the small side and the bathroom is small, but enough space for a family of 4. Room was clean and warm. The only downside was the walls are very thin and we were kept up by the inconsiderate neighboring rooms up partying past midnight. Some soundproofing would be helpful!

Posted by on 13 Jul. 2020

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4 out of 5
The Park Hotel was a very enjoyable stay. The restaurant food was excellent and the staff are very friendly. The downside is that if you did not book a room that comes with the buffet breakfast then it can be very expensive for a long stay. There was no option for the Mezzanine family rooms to have breakfast included. The buffet breakfast is $24 for a wide range of food but I would say that they could have used better coffee than instant especially for the price. These are minor gripes but could have made the experience slightly more pleasant.

Posted by on 10 Jul. 2020

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3 out of 5

Posted by on 10 Jul. 2020

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4 out of 5
perfect spot,plenty parking,neat and tidy rooms as seen in pics,good service

Posted by , from hamilton on 9 Jul. 2020

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5 out of 5

Posted by on 7 Jul. 2020

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Property Features

The Park Hotel Ruapehu offers its guests 2 spa tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11 square feet (1 square meters) and includes conference space. A terrace, tour/ticket assistance, and a garden are also featured at the eco-friendly The Park Hotel Ruapehu. Free self parking is available. This 3-star National Park Village hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 11 sq ft of conference space
  • 1 sq m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Airport: Taupo (TUO) (93.9 km / 58.4 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

The Park Hotel Ruapehu offers 78 accommodations. This National Park Village hotel provides complimentary wireless Internet access. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds (complimentary) are also available. Housekeeping is provided daily.

  • Refrigerator
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hair dryer available
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 9 AM.

The Park Hotel Ruapehu has a restaurant on site.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 8:30 PM

Special check-in instructions:

The front desk is open daily from 7:00 AM - 8:30 PM. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - 8:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place.Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No lifts
  • Minimum guest age is 18
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards not accepted
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service not has not been amended for enhanced safety

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: NZD 18 for adults and NZD 18 for children (approximately)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Travellers
  • Park Travellers Lodge
  • Park Hotel Ruapehu National Park Village
  • Park Hotel Ruapehu
  • Park Ruapehu National Park Village
  • Park Ruapehu
  • The Park Travellers Hotel National Village
  • The Park Hotel Ruapehu Hostel/Backpacker accommodation
  • The Park Hotel Ruapehu Hostel
  • The Park Hotel Ruapehu Hotel
  • The Park Hotel Ruapehu National Park Village
  • The Park Hotel Ruapehu Hotel National Park Village

Awards & Affiliations

Green / Sustainable Property
This property participates in Qualmark, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.