4.1 out of 5

"Second time we stayed here. It is very clean and comfortable. Breakfast was a bit disappointing as there was only a buffet available this time. Would ... " More

By a verified traveller on Tue 28 Aug 2018

Enter dates to see availability

Hotel Description

At The Park Hotel Ruapehu, you'll be 15.8 km (9.8 mi) from Taranaki Falls and 19.3 km (12 mi) from Mangatepopo Trail Head. Highlights at this ski hotel include 2 spa tubs, a restaurant and free self parking.

You can enjoy free WiFi, featured in all 78 rooms.

For a drink, you can stop by the hotel's own bar/lounge. Other amenities include free WiFi in public areas and laundry facilities. Continental breakfast is available daily between 6:30 AM and 9 AM. There's also the convenience of free train pick-up service.

Sights within a 20-minute drive of this National Park Village hotel include Iwikau Village and Whakapapa Ski Area.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$92 per night

King Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Family Mezzanine

Bed Count 1 Full Bed Maximum Occupancy 4 Max

Queen + Single Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Super Family Mezzanine

Bed Count 1 Full Bed Maximum Occupancy 5 Max

Quad Mezzanine

Bed Count 4 Twin Beds Maximum Occupancy 4 Max

The Park Hotel Ruapehu ratings based on 189 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 3.5 out of 5.0

Guest reviews for The Park Hotel Ruapehu

Everyone (106) Couples (45) Students (1) Family (39)
4 out of 5
Cosy and clean. Just what you need for a short stay at the mountains.

Posted by on 13 Jun. 2019

Was this review helpful to you?
4 out of 5
Good place to stop on trip to Wellington - comfortable and good food.

Posted by on 12 May 2019

Was this review helpful to you?
4 out of 5
Excellent friendly service. However the room was by the staircase so it was really noisy at night

Posted by on 27 Apr. 2019

Was this review helpful to you?
4 out of 5
The hotel is in a great location and has lovely friendly staff. They were helpful with local area knowledge so we could plan our activities. The room was clean and warm but the bathroom was very very small making it hard to help smaller children. The beds were comfortable and there is ample space to store belongings. There were no reading lights by the bed, except for on the mezzanine but it wasn’t plugged in (nearest visible power point on other side of room). There is a tv, fridge and kettle for coffee/tea making and some cups.

Posted by on 20 Apr. 2019

Was this review helpful to you?
4 out of 5
the bathroom is beyond awkward. the sliding door doesnt close when the shower door is closed

Posted by on 13 Feb. 2019

Was this review helpful to you?
5 out of 5
A lovely lodge with great family friendly rooms. Lovely staff as well.

Posted by on 23 Jan. 2019

Was this review helpful to you?
5 out of 5
Good food for both dinner and breakfast. My 3 sons had a great time.

Posted by on 16 Jan. 2019

Was this review helpful to you?
5 out of 5
The staff were incredibly welcoming and accommodating. The bedding was very comfortable. The loft style was perfect for our family providing extra privacy. Having breakfast and dinner on site was incredibly convenient. We visit National Park regularly and The Park will always be our choice of accommodation. Affordable yet comfortable.

Posted by on 6 Jan. 2019

Was this review helpful to you?
5 out of 5
Excellent restaurant - delicious food and friendly staff

Posted by on 3 Jan. 2019

Was this review helpful to you?
4 out of 5
Rooms were clean and comfortable, although small . Breakfast was expensive. Generally the hotel reflected the affordable price. I would stay there again.

Posted by on 23 Dec. 2018

Was this review helpful to you?

Property Features

The Park Hotel Ruapehu offers its guests 2 hot tubs. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 11 square feet (1 square metres) and includes conference rooms. The eco-friendly The Park Hotel Ruapehu also features tour or ticket assistance, a garden, and laundry facilities. Free self parking is available. This National Park Village hotel is smoke free.

  • 78 guestrooms or units
  • 2 levels
  • 11 sq ft of conference space
  • 1 sq. m of conference space
  • Built in 2006
  • Dining venue
  • Bar or lounge
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Garden
  • No smoking on site

Family Friendly Amenities

  • Family Property
  • Free WiFi
  • Laundry facilities
  • Refrigerator
  • Free cribs/infant beds


Available in all rooms: Free WiFi

Available in some public areas: Free WiFi


Free self parking


  • Airport: Taupo (TUO) (93.9 km / 58.4 mi)
  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

The Park Hotel Ruapehu offers 78 forms of accommodation. This National Park Village hotel provides complimentary wireless Internet access. Bathrooms include a shower. An iron/ironing board and hairdryers can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.

  • Fridge
  • Shower
  • Cribs (free)
  • Housekeeping (daily)
  • Hairdryer available
  • Iron and ironing board available
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9 AM.

The Park Hotel Ruapehu has a restaurant on site.

Hotel Policies


  • Check-in time ends at 8:30 PM
  • Check-in time starts at 2 PM
  • Minimum check-in age is 18

Special check-in instructions:

The front desk is open daily from 7 AM - 8:30 PM.

The front desk at this property is open daily from 7 AM - 8:30 PM.


  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!


  • No pets allowed


Additional policies and fees may apply when booking more than 4 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • No rollaway/extra beds available
  • No lifts
  • Minimum guest age is 18


Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: NZD 18 for adults and NZD 18 for children (approximately)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Park Hotel Ruapehu National Park Village
  • Park Hotel Ruapehu
  • Park Ruapehu National Park Village
  • The Park Travellers Hotel National Village
  • The Park Hotel Ruapehu Hostel

Awards & Affiliations

Green/Sustainable Property
This property participates in Qualmark, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

National Rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our ratings system.