Skip to main content
Beginning of main content

"The room was very cramped and really far too small for 4 people. Two "teenage sized" children sharing an uncomfortable small sofa bed really does not ... " More

By a verified traveller on Wed 13 Apr 2016

Enter dates to see availability

Hotel Description

At Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel, you'll be 6.2 km (3.8 mi) from Lake Sempach and 7.6 km (4.7 mi) from Seebad Eich. Highlights at this hotel include free breakfast, free self parking, and a bar/lounge.

This business-friendly hotel offers free WiFi in public areas, a business center, and a 24-hour front desk. Other amenities include a snack bar/deli and laundry facilities.

Within a 15-minute drive of this 3-star Neuenkirch hotel, attractions include Chapel Bridge and Swiss Transportation Museum.

Standard Room, 2 Single Beds, Accessible

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$227* Per night/room 6 May - 7 May

Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Room

Bed Count 1 Twin Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 3.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 2.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel

Family (1)
3 out of 5

Good location, wonderful staff but room was poor

Pros: The staff and location
Cons: The rooms!!!
Location: Easy access to the hotel from both sides of the motorway and surprisingly quiet. Close to Luzern and only just over an hour to the Alps.
The room was very cramped and really far too small for 4 people. Two "teenage sized" children sharing an uncomfortable small sofa bed really does not work. Also the shower curtain does not sufficiently hold back the water so water gets everywhere, even on the carpet that then smells damp. The room was otherwise well equipped with the TV, WiFi, etc......the breakfast great everyday and the staff were always superb. I would recommend it to a couple only but not a family at all.

Posted by on 13 Apr. 2016

Was this review helpful to you?

About the Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel

Location Raststaette Luzern Neuenkirch A2, Neuenkirch, LU 6023

Property Features

There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A business center and meeting rooms are available. Event space at this hotel measures 75 square feet (7 square meters) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel. Self parking is free.

  • 1 building
  • 60 guestrooms or units
  • 3 levels
  • Meeting rooms
  • 75 sq ft of conference space
  • 7 sq m of conference space
  • Continental breakfast (free)
  • Deli
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Elevator
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Train station: Neuenkirch Sempach-Neuenkirch Station (7.6 km / 4.7 mi)
  • Parking: Free self parking

Room Amenities

Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel offers 60 accommodations with safes and coffee/tea makers. Televisions come with satellite channels. Bathrooms include showers and hair dryers. This Neuenkirch hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

  • Television
  • Satellite channels
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Telephone
  • Iron and ironing board available
  • Desk
  • Sound-insulated rooms
  • Heating
  • Ensuite bathroom

Food & Drink

Guests are served free continental breakfast on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Pet Policy

  • Pets: CHF 20 per accommodation, per night
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Carte Blanche, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions. Contactless check-out is available. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).

  • No rollaway/extra beds available
  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Debit cards not accepted
  • Staffed front desk
  • LGBTQIA friendly
  • Children stay free - maximum age 16
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Gloves are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows regional sanitisation guidelines Clean & Safe (Switzerland)
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 1.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 20 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Holiday Inn Express Luzern
  • Holiday Inn Express Luzern Hotel
  • Holiday Inn Express Luzern Hotel Neuenkirch
  • Holiday Inn Express Luzern Neuenkirch
  • Holiday Inn Express Neuenkirch
  • Luzern Holiday Inn Express
  • Luzern Neuenkirch
  • Neuenkirch Luzern
  • Holiday Inn Express Luzern Neuenkirch Hotel

You should know

  • Up to 2 children 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served at Holiday Inn Express Luzern - Neuenkirch, an IHG Hotel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

url importing http://www.wotif.co.nz/Neuenkirch-Hotels-Holiday-Inn-Express-Luzern---Neuenkirch,-an-IHG-Hotel.h129621-p2.Hotel-Reviews?rm1=a2&
There was an error importing /Neuenkirch-Hotels-Holiday-Inn-Express-Luzern---Neuenkirch,-an-IHG-Hotel.h129621-p2.Hotel-Reviews?rm1=a2&, error: javax.servlet.jsp.JspTagException: 301 http://www.wotif.co.nz/Neuenkirch-Hotels-Holiday-Inn-Express-Luzern---Neuenkirch,-an-IHG-Hotel.h129621-p2.Hotel-Reviews?rm1=a2&

Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.