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4.0 out of 5

"Excellent central location. Friendly helpful staff. Safe and secure. We were provided earplugs but didn't need them as in our room (Alexa) we coul ... " More

By a verified traveller on Sun 23 Dec 2018

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Hotel Description

Astor Crowne Plaza New Orleans puts you in the heart of New Orleans, within steps of popular attractions like Canal Street and Bourbon Street. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a health club.

Free WiFi, TVs, and coffee/tea makers are featured in all 693 rooms. You'll find nice touches like designer toiletries and premium bedding to enhance your stay. Additionally, 24-hour room service, safes, and hair dryers are available.

For a drink, you can stop by the hotel's own bar/lounge. 32001 square feet (2973 square meters) of event facilities include conference space, and other business amenities include a business center. Additionally, you'll find free WiFi in public areas and a fitness center. Cooked-to-order breakfast is available. There's also the convenience of valet parking.

Attractions within a short walk walk of this 4-star French Quarter hotel include Royal Street and Decatur Street.

Standard Room

Bed Count 1 King Bed Maximum Occupancy 2 Max
NZ$156* Per night/room 1 Apr. - 2 Apr.

Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Deluxe Room, 1 King Bed, Non Smoking

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 2 Queen Beds, Non Smoking

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 2 Queen Beds, Non Smoking, City View

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Room, 1 King Bed, Non Smoking (LEISURE)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Astor Crowne Plaza New Orleans ratings based on 6 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Astor Crowne Plaza New Orleans

Everyone (6)
4 out of 5

Posted by on 19 Jul. 2019

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5 out of 5
Excellent central location. Friendly helpful staff. Safe and secure. We were provided earplugs but didn't need them as in our room (Alexa) we couldn't hear any street noise.

Posted by on 23 Dec. 2018

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3 out of 5
Great location. Toilet kept overflowing then we got moved rooms but too a smaller room than we originally had and with 4 people it wasn’t ideal. Bell boy made a rude comment when we tipped him that it wasn’t enough but unfortunately that was all we had on us at the time.

Posted by on 29 Apr. 2018

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4 out of 5
Pros: Although very high off the floor, we found the bed to be extremely comfortable. Also, the blackout curtains were good.
Cons: We only had one rubbish bin in the bathroom. It would have been handy to also have one in the room.
New Orleans was our last destination on our trip and we found the Astor to be a comfortable hotel and well located within Canal Street.

Posted by , from Melbourne, Australia on 20 Nov. 2017

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4 out of 5

Great location

On the corner of Bourbon & Canal you couldn't get a better location. Staff are very friendly and welcoming, facilities are great. Loved the ability to forgo room service to donate to a great cause.

Posted by on 6 Jun. 2016

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4 out of 5

Good hotel. Fantastic location.

Pros: Location, cleanliness, friendly staff, room size.
Location: Bourbon Street right outside, walking distance to the paddleboats, WW2 museum, Frenchman Street. Restaurant downstairs is also great.
Booked on a mystery deal and after reading reviews were worried but hotel was much better than expected. Fantastic location at the start of Bourbon Street but not too noisy and walking distance to everything we wanted to see. King room was a little dated but clean and nice and big. Also loved the 2nd floor balcony for overlooking the Bourbon Street chaos. Only small issue is that we had door in our room adjoining the room next door and the sound proofing was not great so we could hear our very loud neighbours when they came home at 2am.

Posted by , from New Zealand on 31 Jul. 2015

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About the Astor Crowne Plaza New Orleans

Location 739 Canal Street, New Orleans, LA 70130

Property Features

Astor Crowne Plaza New Orleans offers its guests an outdoor pool and a health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. There's an onsite business center. Event space at this hotel measures 32001 square feet (2973 square meters) and includes conference space. A rooftop terrace, tour/ticket assistance, and multilingual staff are also featured at the business-friendly Astor Crowne Plaza New Orleans. For a fee, parking is available. This 4-star New Orleans hotel is smoke free.

  • 693 guestrooms or units
  • 14 levels
  • 2 buildings
  • 32001 sq ft of conference space
  • 2973 sq m of conference space
  • Dining venue
  • Bar or lounge
  • Terrace on the roof
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Newspapers in lobby (free)
  • ATM
  • Bellhop
  • Elevator
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Free WiFi

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Valet parking (surcharge) , RV, bus, truck parking

Transport

  • Airport: New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) (26.1 km / 16.2 mi)
  • Train station: New Orleans Union Passenger Terminal (1.8 km / 1.1 mi)
  • Parking: Valet parking available for a surcharge

Room Amenities

Astor Crowne Plaza New Orleans offers 693 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Televisions come with pay movies. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers. This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

  • In-room dining (24 hours)
  • Television
  • Premium channels
  • Movies for purchase
  • Coffee maker
  • Luxury bedding
  • Hypo-allergenic bedding
  • Shower and tub combination
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Nightly turndown service
  • Hair dryer
  • Safe
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available

Food & Drink

Guests can enjoy cooked-to-order breakfast for a fee.

Astor Crowne Plaza New Orleans has a restaurant on site.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 4 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is 21

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 20.0 per night.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Please note: this property does not allow coolers in guestrooms.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

  • Only service animals are allowed
  • Debit cards not accepted
  • No cots (infant beds) available

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: between USD 15 and USD 20 per person (approximately)
  • Valet parking fee: USD 47.00 per day
  • Late check-out fee: USD 200 (subject to availability)
  • Rollaway bed fee: USD 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Crowne Plaza Hotel New Orleans French Quarter
  • Crowne Plaza New Orleans French Quarter
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza Hotel
  • Astor Crowne Plaza New Orleans
  • Astor Crowne Plaza
  • Crowne Plaza New Orleans
  • Astor Crowne Plaza New Orleans Hotel
  • Astor Crowne Plaza New Orleans New Orleans
  • Astor Crowne Plaza New Orleans Hotel New Orleans

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
url importing https://www.wotif.co.nz/New-Orleans-Hotels-Astor-Crowne-Plaza-New-Orleans.h878332-p2.Hotel-Reviews?rm1=a2&
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.