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Holiday Inn New Orleans West Bank Tower by IHG

3.0 star property
Hotel with free parking, near Port of New Orleans

Photo gallery for Holiday Inn New Orleans West Bank Tower by IHG

Exterior
Outdoor pool
Breakfast, lunch, dinner served; American cuisine
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Room service
  • Housekeeping
  • Free WiFi
The current price is NZ$246
includes taxes & fees
16 Dec - 17 Dec

Explore the area

View map
275 Whitney Ave, Gretna, LA, 70053
  • Place, Oakwood Center
    ‪3 min walk‬
  • Place, Mini Military Museum
    ‪3 min drive‬
  • Place, McArthur Shopping Center
    ‪3 min drive‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

Standard Room, 1 King Bed (Top Floor)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Sofa bed
Blackout curtains
Hairdryer
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(43 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Sofa bed
Blackout curtains
Hairdryer
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
LCD TV
Pillow menu
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

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About the area

Gretna

At Holiday Inn New Orleans West Bank Tower by IHG, you'll be 5.6 km (3.5 mi) from Ernest N. Morial Convention Center and 6.1 km (3.8 mi) from National World War II Museum. Highlights at this hotel include in-room free WiFi, free high-speed Internet and LCD TVs. .The restaurant, Round House Bar and Grill, serves American cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Enjoy the outdoor swimming pool and 24-hour gym. 3614 square feet (336 square metres) of event facilities include a meeting room and conference space, and other business amenities include a business centre. Other amenities include free Wi-Fi in public areas, a snack bar/deli and laundry facilities. Buffet breakfast is available daily between 6:00 AM and 9:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute drive of this 3-property class Terrytown hotel include Port of New Orleans and Caesars Superdome.

What's nearby

  • Oakwood Center - 3 min walk - 0.3 km
  • Mini Military Museum - 3 min drive - 2.5 km
  • McArthur Shopping Center - 3 min drive - 3.2 km
  • Port of New Orleans - 4 min drive - 5.8 km
  • Canal Street - 6 min drive - 6.9 km

Getting around

  • Saint Charles at Lee Circle Stop - 6 min drive
  • New Orleans Union Passenger Terminal - 13 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 30 min drive

Restaurants

  • ‪The Ground Pat'i - ‬6 min walk
  • ‪Hen House - ‬16 min walk
  • ‪Golden Wings - ‬14 min walk
  • ‪Toast - ‬11 min walk
  • ‪Auntie Anne's - ‬12 min walk

About this property

Holiday Inn New Orleans West Bank Tower by IHG

Hotel with free parking, near Port of New Orleans
Holiday Inn New Orleans West Bank Tower by IHG offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 3614 square feet (336 square metres) and includes conference space. Barbecue grills, a vending machine, and gift shops/newsstands are also featured at the business-friendly Holiday Inn New Orleans West Bank Tower by IHG. Free self parking is available.

This 3-star Gretna hotel is smoke free.

  • 1 building
  • 180 guestrooms or units
  • 13 levels
  • 3614 sq ft of conference space
  • 336 sq. m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • BBQ grill(s)
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Holiday Inn New Orleans West Bank Tower by IHG offers 180 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: USD 10.99 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Round House Bar and Grill

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 3,614 square feet of conference space
  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 13 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Cots (infant beds) are available for USD 3.0 per stay.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 10.99 per person
  • Crib (infant bed) fee: USD 3.0 per stay
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Carte Blanche. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Bank
Holiday Inn New Orleans West Bank Tower
Holiday Inn New Orleans West Bank Tower Gretna
Holiday Inn New Orleans West Bank Tower Hotel
Holiday Inn New Orleans West Bank Tower Hotel Gretna
Holiday Inn West Bank Tower
Holiday Inn West Tower New Orleans
Holiday Inn Gretna
Gretna Holiday Inn

Frequently asked questions

What is the cancellation policy at Holiday Inn New Orleans West Bank Tower by IHG?

Holiday Inn New Orleans West Bank Tower by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn New Orleans West Bank Tower by IHG?

As of 16 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn New Orleans West Bank Tower by IHG on 16 Dec 2025 start from NZ$246.39, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn New Orleans West Bank Tower by IHG?

Yep, Holiday Inn New Orleans West Bank Tower by IHG has a free self car park and free extended parking.

Does Holiday Inn New Orleans West Bank Tower by IHG have a pool?

Holiday Inn New Orleans West Bank Tower by IHG has an outdoor pool.

Is Holiday Inn New Orleans West Bank Tower by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as cots/infant beds in the guestrooms, it's no surprise that Holiday Inn New Orleans West Bank Tower by IHG is a hit with families.

Does Holiday Inn New Orleans West Bank Tower by IHG serve breakfast?

Yep, buffet brekkie is on offer daily from 6:00 AM to 9:00 AM.

Is there a free airport shuttle available at Holiday Inn New Orleans West Bank Tower by IHG?

No, Holiday Inn New Orleans West Bank Tower by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn New Orleans West Bank Tower by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn New Orleans West Bank Tower by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn New Orleans West Bank Tower by IHG?

No, only service animals are allowed.

Reviews

Holiday Inn New Orleans West Bank Tower by IHG Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness
Rating 10 - Excellent. 476 out of 1004 reviews
Rating 8 - Good. 284 out of 1004 reviews
Rating 6 - Okay. 124 out of 1004 reviews
Rating 4 - Poor. 63 out of 1004 reviews
Rating 2 - Terrible. 57 out of 1004 reviews

Reviews

10/10 Excellent

David Clayton

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, great location

Convenient location, liked the park and cruise option. They were very helpful with connecting us to a third party shuttle service to get us to and from port
Stayed 1 night in Aug 2025

10/10 Excellent

Trelise

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed my stay!
Stayed 2 nights in Aug 2025

8/10 Good

Chae

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Good
Stayed 1 night in Jul 2025

10/10 Excellent

Ashley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Aimee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tifani

Stayed 2 nights in Jul 2025

10/10 Excellent

Celeste

Liked: Property conditions & facilities
The young lady at the front desk she was polite and very friendly.
Stayed 1 night in Jul 2025

10/10 Excellent

Jody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Petrona

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Jawanza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

10/10 Excellent

Eduardo, Copperas Cove

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was great
Stayed 1 night in Jul 2025

4/10 Poor

Dwayne

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

6/10 Okay

Tracy

Travelled with family
Disliked: Room comfort

Not the worse but not the best

The Beds not comfortable the pillows not comfortable made my neck hurt badly! Housekeeping ws good! Breakfast ws not good & not buffet!
Stayed 3 nights in Jul 2025

10/10 Excellent

Yante

Stayed 2 nights in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Tonia

Stayed 3 nights in Jun 2025

4/10 Poor

Latisha

Travelled with family
Disliked: Staff & service

Essence festival first time to New Orleans

The lady at the desk wasn't that friendly and customer service was definitely lacking. Only hotel that told me I had to plunge my own toilet because it was backed up and wouldn't go down. The maintenance man literally left the plunger at my door. Then I had to call four days after my check out date to see why my deposit wasn't returned to find out they never released it. Its giving they don't like to do their job and if you don't stay on them you will be jerked around. Would not stay with them again.
Stayed 2 nights in Jul 2025

10/10 Excellent

Taylor

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Very clean! Nice staff!
Stayed 1 night in Jul 2025

10/10 Excellent

Brennan

Stayed 1 night in Jun 2025

10/10 Excellent

LeMarcus

Liked: Staff & service
Stayed 1 night in Jun 2025

8/10 Good

Craig

Stayed 3 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Comfort covenant
Stayed 2 nights in Jun 2025

10/10 Excellent

robert

Stayed 1 night in May 2025

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for New Orleans IF you have a car. Fluctuations is pricing are unnerving.
Stayed 1 night in Jun 2025