4/10 Poor
Verified traveller
Business traveller
12 Feb 2025
Disliked: Cleanliness, property conditions & facilities
do not recommend
I arrived in the evening to check in and the person was not at the desk. I had to wait around until the manager showed up. My first room they offered me was not good. I discovered at 3am that the toilet did not work (would not refill with water). I tried calling the front desk and he kept saying he could not hear me (connection was bad) and hung up on me. I called with my cell phone and told him the issue. He comes in with a plunger instead and proceeds to use it (even though I told him that was not the problem). It didn't work. He looks in the toilet and could not get it to refill. He opens up the room next door to me and tells me I can use this bathroom and he will have my toilet fixed the next day while I am working. I was not about to have someone in my room all day with my stuff in it, so I transferred all my stuff at 3:30am to the room with the working toilet. Also, the original room seemed to be spewing moldy air from the air conditioner, as I woke up coughing at 3am. I did not have that problem in the new room I took over. They did change the sheets everyday, so that was nice but the floor and the sink always seemed to be dirty. I had to clean the sink myself before I would put any of my belongings on it.
Verified traveller
Stayed 5 nights in Feb 2025