SpringHill Suites by Marriott New Orleans Downtown/Canal Street

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay, debit cards, and mobile payments. Cash is not accepted.

For guests' safety, the property includes a smoke detector in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

• No rollaway/extra beds available
• Children stay free
• Service animals are allowed
• Service animals are exempt from fees/restrictions
• Number of children who can stay for free – 10
• Debit cards
• UnionPay
• Staffed front desk
• Smoke detector
• LGBTQIA friendly
• Children stay free - maximum age 1
• Mobile payments
• Property is cleaned with disinfectant
• Staff do not wear personal protective equipment
• Protective clothing is not available for guests
• No shield between guests and staff in main contact areas
• Guests are provided with free hand sanitiser
• Social distancing measures are not in place
• Contactless check-in is available
• Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
• Property confirms they are implementing enhanced cleaning measures
• Individually wrapped food options are not available
• No gap period between guests' stays
• Staff temperature checks are not conducted regularly
• Temperature checks are not available to guests
• Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• Commonly touched surfaces are cleaned with disinfectant
• Property confirms they are implementing guest safety measures
• Contactless check-out is available
• Property does not follow sanitisation practices of any association
• Guest accommodation is not sealed after cleaning
• Electrostatic spray is not used for disinfection
• Cashless transactions are available
• Masks are not compulsory at the property
• Contactless food service / room service is not available
• Reservation is not required for facilities on site
• Food service not has not been amended for enhanced safety
• Property does not offer on-site COVID-19 testing
• Property does not require health documentation at check-in