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The Westin New Orleans

Photo gallery for The Westin New Orleans

Reception
Premium bedding, pillow-top beds, in-room safe, desk
Presidential Suite, 1 Bedroom, River View | Living room
Meeting facility
Property amenity

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
The current price is NZ$334
includes taxes & fees
24 May - 25 May

Explore the area

View map
100 Iberville Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪3 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Traditional Room, 1 King Bed

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(207 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(99 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(69 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, River View

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, River View

9.0 out of 10
Wonderful
(22 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(27 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, City View

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(21 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, River View

Premium bedding, pillow-top beds, in-room safe, desk

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed

Suite, 1 King Bed

  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

Suite, 1 King Bed, River View

  • River view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 Bedroom, River View

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Suite, 1 Bedroom, River View

  • River view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, City View (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

The Westin New Orleans places you in the centre of New Orleans,connected to a shopping centre and within a short 5-minute stroll of popular places like Canal Street and Caesars New Orleans Casino. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Bistro at the Bend, is open for breakfast. Observatory Eleven is the hotel's own cocktail bar. 25918 square feet (2408 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class French Quarter hotel include Mississippi River and Bourbon Street.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Audubon Aquarium - 3 min walk - 0.3 km
  • Royal Street - 5 min walk - 0.5 km
  • Bourbon Street - 8 min walk - 0.7 km

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Willie's Chicken Shack - ‬4 min walk
  • ‪Observatatory Eleven - ‬1 min walk
  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬3 min walk

About this property

The Westin New Orleans

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 13 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 25918 square feet (2408 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

  • 462 guestrooms or units
  • 16 levels
  • Conference rooms
  • 25918 sq ft of conference space
  • 2408 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin New Orleans offers 462 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Hilton New Orleans Riverside
New Orleans Central Business District
  • Pool
  • Restaurant
  • Air-conditioning
  • Gym
4.5 out of 5, Wonderful, 1,298 reviews
The price is NZ$326
includes taxes & fees
24 May - 25 May
Hilton New Orleans Riverside

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,918 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 21

Check-out

Check-out before noon

Contactless check-out

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin

New Orleans Westin Canal

New Orleans Westin Canal Place

Westin Canal New Orleans

Westin Canal Place

Westin Canal Place Hotel

Westin Canal Place Hotel New Orleans

Westin Canal Place New Orleans

Westin New Orleans Canal

Westin New Orleans Canal Place

Westin Hotel New Orleans

Westin New Orleans Canal Place Hotel New Orleans

Westin New Orleans Canal Place Hotel

The Westin New Orleans Hotel

The Westin New Orleans New Orleans

The Westin New Orleans Canal Place

The Westin New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Westin New Orleans?

The Westin New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin New Orleans?

As of 16 May 2026, prices found for a 1-night stay for 2 adults at The Westin New Orleans on 24 May 2026 start from NZ$334, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin New Orleans?

Yep, The Westin New Orleans has valet parking for USD 58.00 per day.

What makes The Westin New Orleans a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin New Orleans.

Is The Westin New Orleans family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Westin New Orleans is a hit with families.

Does The Westin New Orleans serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays from 7:00 AM to 11:00 AM and weekends between 7:00 AM and noon.

Is there a free airport shuttle available at The Westin New Orleans?

No, The Westin New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin New Orleans?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin New Orleans?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2055 out of 2756 reviews
Rating 8 - Good. 419 out of 2756 reviews
Rating 6 - Okay. 160 out of 2756 reviews
Rating 4 - Poor. 64 out of 2756 reviews
Rating 2 - Terrible. 58 out of 2756 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 2 nights in Feb 2026

10/10 Excellent

Michael

Stayed 2 nights in Dec 2025

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Courteous staff
Stayed 3 nights in Jan 2026

10/10 Excellent

Gregory

Liked: Cleanliness, property conditions & facilities
Staff was excellent
Stayed 2 nights in Jan 2026

6/10 Okay

Sammy

Liked: Cleanliness, property conditions & facilities
Valet at check in took forever and we had to handle our luggage ourselves. Water in sink and shower took several minutes to get hot. Had a convention going on and it was congested and noisy. Elevators were slow and one was out of service.
Stayed 2 nights in Feb 2026

6/10 Okay

Karen

Stayed 5 nights in Feb 2026

10/10 Excellent

David

Stayed 3 nights in Jan 2026

10/10 Excellent

Carl

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great
Stayed 3 nights in Feb 2026

10/10 Excellent

MariGrace

Stayed 2 nights in Jan 2026

10/10 Excellent

Rosalinda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It was nice!!
Stayed 3 nights in Feb 2026

10/10 Excellent

Tracee

Stayed 3 nights in Jan 2026

8/10 Good

Eric William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Yes clean room and staff and floor 11 observatory bar amazing staff and atmosphere!!
Stayed 2 nights in Feb 2026

6/10 Okay

Trina

Liked: Property conditions & facilities
Disliked: Cleanliness
My ID was taken from my room
Stayed 1 night in Feb 2026

10/10 Excellent

Valerie, Buda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing location, very helpful and friendly staff and the rooms were nice and spacious and the bed extremely comfortable. Would definitely stay here again!
Stayed 2 nights in Feb 2026

10/10 Excellent

Jamilah

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel
Stayed 3 nights in Jan 2026

6/10 Okay

Natalie

Travelled with family
Liked: Staff & service
Staff were pleasant, especially the doormen out front. I would not say the hotel is overly nice. It could be great again, but it looks like routine maintenance is being skipped everywhere you look. Just for instance, the bathroom in our room had a vent that was visibly full of dust, like it had not been cleaned in perhaps 15 years. Just one of many noticeable things, when they are charging top dollar. Also, the train going by in the middle of the night every night screaming for 10 minutes at a time is very jarring, and we could hear it clearly from the 26th floor. The location is decent, the views are pleasant, the lobby is pretty. Overall though, I would choose a different hotel for our next New Orleans visit.
Stayed 3 nights in Feb 2026

8/10 Good

Juleen

Liked: Cleanliness, staff & service, amenities
Clean room, beautiful setting, near everything!
Stayed 1 night in Feb 2026

8/10 Good

Lynette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice. The location was good. Unfortunately, the room was propped open when we arrived and then someone from staff let themselves in without knocking. The room service menu was not what it showed online. The shampoo ran out but even after requesting more, no one refilled it. The mirror was broken. Asked for replacement and no one did anything. Just not up to the standard expected for this type of hotel and cost.
Stayed 4 nights in Feb 2026

6/10 Okay

Ezenwanyi

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Room service was inconsistent and not thorough.
Stayed 1 night in Jan 2026

10/10 Excellent

Nicole

Stayed 5 nights in Dec 2025

8/10 Good

Roger

Stayed 2 nights in Jan 2026

10/10 Excellent

Christine Marie

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was beautiful, clean, and the staff was exceptional.
Stayed 5 nights in Jan 2026

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
Helpful staff, great location, quiet. Would stay here again
Stayed 3 nights in Jan 2026

10/10 Excellent

LaTonya

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is nice and great location. I didn't like the extra resort fee
Stayed 2 nights in Jan 2026

10/10 Excellent

Sandra g

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful!!!! Beautiful view, great location.
Stayed 2 nights in Oct 2025