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The Westin New Orleans

4.5 star property

Photo gallery for The Westin New Orleans

Reception
Presidential Suite, 1 Bedroom, River View | Living room
Premium bedding, pillow-top beds, in-room safe, desk
Property amenity
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Breakfast available
The current price is NZ$356
includes taxes & fees
1 Apr - 2 Apr

Explore the area

View map
100 Iberville Street, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Bourbon Street
    ‪8 min walk‬
  • Place, Jackson Square
    ‪8 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪20 min drive‬

Room options

Traditional Room, 1 King Bed

9.4 out of 10
Exceptional
(203 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds

9.2 out of 10
Wonderful
(98 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, River View

9.4 out of 10
Exceptional
(65 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Queen Beds, River View

8.8 out of 10
Excellent
(21 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(26 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Superior Room, 2 Queen Beds, City View

9.6 out of 10
Exceptional
(20 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Premium Room, 1 King Bed, River View

8.8 out of 10
Excellent
(13 reviews)
  • River view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Queen Beds, River View

9.6 out of 10
Exceptional
(5 reviews)
  • River view
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, City View

8.6 out of 10
Excellent
(24 reviews)
  • City view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed

  • City view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Suite, 1 King Bed, River View

  • River view
  • 93 sq m
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Bedroom, River View

  • River view
  • 167 sq m
  • Sleeps 3
  • 1 King Bed

Traditional Room, 2 Queen Beds (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds, City View (Hearing Accessible)

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed, City View (Hearing Accessible)

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About the area

New Orleans

The Westin New Orleans places you in the centre of New Orleans,connected to a shopping centre and within a short 5-minute stroll of popular places like Canal Street and Caesars New Orleans Casino. Highlights at this luxury hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, Bistro at the Bend, is open for breakfast. Observatory Eleven is the hotel's own cocktail bar. 25918 square feet (2408 square metres) of event facilities include 13 meeting rooms and a conference centre, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, concierge services and a 24-hour front desk. Cooked-to-order breakfast is available on weekdays between 7:00 AM and 11:00 AM and on weekends between 7:00 AM and noon. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4.5-property class French Quarter hotel include Mississippi River and Bourbon Street.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Caesars New Orleans Casino - 3 min walk - 0.3 km
  • Audubon Aquarium - 3 min walk - 0.3 km
  • Bourbon Street - 8 min walk - 0.7 km
  • Jackson Square - 8 min walk - 0.7 km

Getting around

  • Bienville Station - 2 min walk
  • New Orleans Union Passenger Terminal - 10 min drive
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 27 min drive

Restaurants

  • ‪Shake Shack - ‬3 min walk
  • ‪Observatatory Eleven - ‬1 min walk
  • ‪Willie's Chicken Shack - ‬4 min walk
  • ‪The Ruby Slipper - ‬2 min walk
  • ‪Felipe's Mexican Taqueria - ‬3 min walk

About this property

The Westin New Orleans

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and 13 meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 25918 square feet (2408 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and concierge services are also featured at the luxury The Westin New Orleans. Parking is available for a fee.

This 4.5-star New Orleans hotel is smoke free.

  • 462 guestrooms or units
  • 16 levels
  • Conference rooms
  • 25918 sq ft of conference space
  • 2408 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference centre
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
The Westin New Orleans offers 462 air-conditioned accommodations with a safe and free newspapers. Pillowtop beds feature premium bedding. 27-inch flat-screen televisions come with premium digital channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, bathrobes, designer toiletries and complimentary toiletries.

This New Orleans hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 58 per day)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bistro at the Bend
  • Observatory Eleven

Things to do

  • 24-hour gym
  • Yoga classes

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 13 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (25,918 square foot of space)

Outdoors

  • On a river
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 13 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 34.50 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Valet parking fee: USD 58.00 per day
  • Pet fee: USD 50.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Union Pay and cash. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Children aged 13 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

New Orleans Westin
New Orleans Westin Canal
New Orleans Westin Canal Place
Westin Canal New Orleans
Westin Canal Place
Westin Canal Place Hotel
Westin Canal Place Hotel New Orleans
Westin Canal Place New Orleans
Westin New Orleans Canal
Westin New Orleans Canal Place
Westin Hotel New Orleans
Westin New Orleans Canal Place Hotel New Orleans
Westin New Orleans Canal Place Hotel
The Westin New Orleans Hotel
The Westin New Orleans New Orleans
The Westin New Orleans Canal Place
The Westin New Orleans Hotel New Orleans

Frequently asked questions

What is the cancellation policy at The Westin New Orleans?

The Westin New Orleans offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Westin New Orleans?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at The Westin New Orleans on 1 Apr 2026 start from NZ$356, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Westin New Orleans?

Yep, The Westin New Orleans has valet parking for USD 58.00 per day.

What makes The Westin New Orleans a romantic place to stay?

A lounge bar and 24-hour room service, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at The Westin New Orleans.

Is The Westin New Orleans family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that The Westin New Orleans is a hit with families.

Does The Westin New Orleans serve breakfast?

Sure does, cooked-to-order brekkie is on offer weekdays from 7:00 AM to 11:00 AM and weekends between 7:00 AM and noon.

Is there a free airport shuttle available at The Westin New Orleans?

No, The Westin New Orleans does not offer an airport shuttle service.

Is there a bar or restaurant at The Westin New Orleans?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at The Westin New Orleans?

Check-in begins at 3:00 PM. Check-out time is noon.

The Westin New Orleans Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1928 out of 2599 reviews
Rating 8 - Good. 395 out of 2599 reviews
Rating 6 - Okay. 157 out of 2599 reviews
Rating 4 - Poor. 62 out of 2599 reviews
Rating 2 - Terrible. 57 out of 2599 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

6/10 Okay

Jacqueline

Liked: Cleanliness, property conditions & facilities
Room was nice. Carpet was dirty in room 2403. Not happy about not getting a receipt until I got home to find out a destination fee of 34.50 a day was charged to us over and above the package price. A bit sneaky I feel. Maybe that is why they don’t give you a receipt. Plus the 29.00 voucher offered to us from Expedia was nice but not sure they were credited to anything. We used it to pay for breakfast but was still charged
Stayed 6 nights in Dec 2025

10/10 Excellent

Maira

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location-just close enough to walk to everything near the French quarter and far enough to not be too loud or rowdy for a quiet night’s sleep. The quality of the room and cleanliness was above expectations. The lobby staff was very friendly and helpful. We really appreciated the large pitchers of water in the lobby for quests especially after a long day of walking and exploring. Thank you!
Stayed 1 night in Dec 2025

10/10 Excellent

Christi

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were clean, staff was friendly and helpful. Views were amazing and most of all the location was perfect! Will stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Albert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Convenient to the trolley, French Quarter, Canal Street. Rooms were a great size and beds were very comfortable. Staff were great from our check in/out person to the concierge. Only complaint were several times the elevators were out of service and it took several minutes to get one to go back to the room.
Stayed 3 nights in Dec 2025

10/10 Excellent

Soenita, Conroe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very nice and clean, great view. Great room service
Stayed 1 night in Dec 2025

10/10 Excellent

Hung

Stayed 1 night in Dec 2025

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Dec 2025

10/10 Excellent

Robin, New Orleans

Stayed 1 night in Dec 2025

10/10 Excellent

Arkadiusz Damian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location
Stayed 1 night in Dec 2025

10/10 Excellent

April

Liked: Cleanliness, amenities, property conditions & facilities
Location - the Westin is at the center of many of the things you want to do in NOLA. The staff is friendly and the room is always clean and comfortable.
Stayed 3 nights in Dec 2025

8/10 Good

Adriana

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The room was clean and bed was comfortable. Check in process was fast and convenient, staff were very friendly. Location was perfect! Casino within walking distance and all main attractions were also nearby and within a short walk. Definitely would stay here again if I ever return to New Orleans.
Stayed 5 nights in Dec 2025

10/10 Excellent

Tacardo

Liked: Cleanliness, staff & service, amenities
Was the room spotless? Did the staff seem courteous?
Stayed 1 night in Dec 2025

4/10 Poor

François

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our 4-day stay at the Westin New Orleans was frustrating due to a lack of transparency and basic service. ​Parking & Communication: At check-in, we were only told about the $65/day valet. I later found parking in the same building via Way.com for $16/day with in-and-out privileges. We were also never told to collect our trolley vouchers (covered by the $35/day resort fee) at the concierge. ​Room Issues: On arrival, we couldn't shower because the water was scalding hot—even the "cold" tap was hot. This took a day to fix. Furthermore, we had to beg for housekeeping after three nights because they never came to clean. ​Check-out Frustrations: Our keys were deactivated at 11:30 AM, even though checkout is at noon. To top it off, my bill showed $110 for breakfast instead of the $88 I actually signed for. I had to wait 10 minutes for them to find my receipt and admit it was a "clerk error." ​Between the plumbing issues and the billing "mistakes," this stay was a major disappointment. We expected much better for the price.
Stayed 4 nights in Dec 2025

8/10 Good

Freshunda

Stayed 2 nights in Dec 2025

10/10 Excellent

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2025

10/10 Excellent

David

Stayed 4 nights in Dec 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was decorated for the holidays and was beautiful. The breakfast buffet in the restaurant was delicious and the omelette station was delightful! My crawfish omelette was just the Cajun touch I needed. The staff is all wonderful and has great customer service. We will be staying here again.
Stayed 4 nights in Dec 2025

10/10 Excellent

Emma

Stayed 1 night in Dec 2025

8/10 Good

Christiaan

Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Staff was friendly, room was clean, Walking distance to Canal street, Bourbon St and the French Quarter.
Stayed 1 night in Dec 2025

10/10 Excellent

John Matthew

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, great location, everything was in walking distance. The only issue was not all the elevators were functional to get to the lobby from street level. Lobby bar was always a fun first stop to start your night.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kimmy

Stayed 1 night in Dec 2025

10/10 Excellent

Ruohan

Liked: Cleanliness, amenities, property conditions & facilities
Best experience ever. Highly recommend.
Stayed 1 night in Nov 2025

10/10 Excellent

Jim

Beautiful room. Room service prompt. Made service not so prompt.
Stayed 3 nights in Dec 2025