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The Eliza Jane, Autograph Collection

4.0 star property

Photo gallery for The Eliza Jane, Autograph Collection

Property amenity
Cocktail bar
Property amenity
Restaurant
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
The current price is NZ$282
includes taxes & fees
31 May - 1 June

Explore the area

View map
315 Magazine St, New Orleans, LA, 70130
  • Place, Canal Street
    ‪2 min walk‬
  • Place, Caesars New Orleans Casino
    ‪5 min walk‬
  • Place, Bourbon Street
    ‪5 min walk‬
  • Airport, New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

Suite, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, Multiple Beds

  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, Multiple Beds

55-inch flat-screen TV with cable channels, TV, first-run films

Suite, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (View)

55-inch flat-screen TV with cable channels, TV, first-run films

Room, 1 King Bed with Sofa bed (View)

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Room, 1 King Bed, Non Smoking (Hearing Accessible)

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (Hearing Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Room, 2 Queen Beds, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

Egyptian cotton sheets, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the area

New Orleans

At The Eliza Jane, Autograph Collection you'll be within just a 10-minute stroll of popular attractions like Canal Street and Caesars New Orleans Casino. Highlights at this hotel include a 24-hour gym and a bar/lounge. .The Press Room is the hotel's own cocktail bar. 1729 square feet (161 square metres) of event facilities include 2 meeting rooms and conference space. Other amenities include free Wi-Fi in public areas and a gym. Each morning buffet breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class New Orleans Central Business District hotel include Bourbon Street and Mississippi River.

What's nearby

  • Canal Street - 2 min walk - 0.2 km
  • Lafayette Square - 3 min walk - 0.3 km
  • Caesars New Orleans Casino - 5 min walk - 0.5 km
  • Bourbon Street - 5 min walk - 0.5 km
  • Caesars Superdome - 16 min walk - 1.4 km

Getting around

  • Canal at Decatur Stop - 3 min walk
  • New Orleans Union Passenger Terminal - 19 min walk
  • New Orleans, LA (MSY-Louis Armstrong New Orleans Intl.) - 22 min drive

Restaurants

  • ‪Willie's Chicken Shack - ‬3 min walk
  • ‪Cafe Fleur De Lis - ‬3 min walk
  • ‪Gospel Coffee and Boozy Treats - ‬2 min walk
  • ‪Geisha Sushi Bistro - ‬3 min walk
  • ‪Fourth Wall - ‬3 min walk

About this property

The Eliza Jane, Autograph Collection

As a guest of The Eliza Jane, Autograph Collection, you'll find a 24-hour fitness centre, a library, and tour/ticket assistance. Event space at this hotel measures 1729 square feet (161 square metres) and includes conference space. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The business-friendly The Eliza Jane, Autograph Collection also features concierge services, a fireplace in the lobby, and a front desk safe. Parking is available for a fee.

This 4-star New Orleans hotel is smoke free.

  • 1 building
  • 196 guestrooms or units
  • 1729 sq ft of conference space
  • 161 sq. m of conference space
  • Built in 2005
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Fireplace in lobby
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
The Eliza Jane, Autograph Collection offers 196 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature Egyptian cotton sheets and premium bedding. 55-inch flat-screen televisions come with premium cable channels, first-run films and pay-per-view films. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 55 per day; includes in/out privileges)
  • Limited on-site valet parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 25 per person
  • A bar/lounge

Restaurants on site

  • The Press Room

Things to do

  • 24-hour gym
  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 1,729 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • Banquet hall
  • Built in 2005
  • Communal living room
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 2.03 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 350 at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 33.05 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25.00 per person
  • Valet parking fee: USD 55 per day (in/out privileges)
  • Rollaway bed fee: USD 50.0 per night
  • Credit card charges are subject to a surcharge of 2.03 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Carlson French Quarter
Country Carlson New Orleans French Quarter
Country Inn Carlson New Orleans French Quarter
Inn Carlson French Quarter
Country Inn Carlson French Quarter
Country Carlson French Quarter
Eliza Jane Hotel New Orleans
Eliza Jane Hotel
Eliza Jane New Orleans
Eliza Jane Unbound Collection Hyatt Hotel New Orleans
Eliza Jane Unbound Collection Hyatt New Orleans
iza Jane Unbound Collection H
The Eliza Jane the Unbound Collection by Hyatt
The Eliza Jane in The Unbound Collection by Hyatt
The Eliza Jane, in The Unbound Collection by Hyatt Hotel
The Eliza Jane, in The Unbound Collection by Hyatt New Orleans

Frequently asked questions

What is the cancellation policy at The Eliza Jane, Autograph Collection?

The Eliza Jane, Autograph Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Eliza Jane, Autograph Collection?

As of 17 May 2026, prices found for a 1-night stay for 2 adults at The Eliza Jane, Autograph Collection on 31 May 2026 start from NZ$282, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Eliza Jane, Autograph Collection?

Yep, The Eliza Jane, Autograph Collection has valet parking with in/out privileges for USD 55 per day.

What makes The Eliza Jane, Autograph Collection a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at The Eliza Jane, Autograph Collection.

Does The Eliza Jane, Autograph Collection serve breakfast?

Yeah, buffet breakfast is available daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at The Eliza Jane, Autograph Collection?

No, The Eliza Jane, Autograph Collection does not offer an airport shuttle service.

What time are check-in & check-out at The Eliza Jane, Autograph Collection?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at The Eliza Jane, Autograph Collection?

No, only service animals are allowed.

The Eliza Jane, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 736 out of 1003 reviews
Rating 8 - Good. 154 out of 1003 reviews
Rating 6 - Okay. 64 out of 1003 reviews
Rating 4 - Poor. 29 out of 1003 reviews
Rating 2 - Terrible. 20 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Melissa

Stayed 2 nights in Dec 2025

10/10 Excellent

Joni

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great staff, perfect location, lovely place to stay.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The Eliza Jane is the best hotel in New Orleans, we have stayed at a lot of the hotels but after we stayed at the Eliza Jane 6 years ago, we do not stay anywhere else. The staff are amazing and the rooms are wonderful.
Stayed 4 nights in Feb 2026

10/10 Excellent

Victoria

Locations
Stayed 4 nights in Jan 2026

6/10 Okay

Stuart

Liked: Cleanliness, staff & service, amenities
Noisy
Stayed 3 nights in Feb 2026

10/10 Excellent

Jessica

Stayed 1 night in Feb 2026

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second stay at the property. The first was excellent, the second was close to a holiday and the hotel was very noisy due to live music and it likely being heavily booked.
Stayed 1 night in Dec 2025

2/10 Terrible

Heidi

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
When we arrived at 4 pm, we were told there were a lot of check outs so our room wasn’t ready yet. We said okay and went to find something to do while we waited, 6pm rolls around and still no call that the room is ready. We go back to the hotel to check and are told that the reservation came through as an interior room on their end, not the suite we had booked and paid for and had confirmation of. We were told there are no suites now. The entire reason we booked this hotel was to enjoy the beautiful suite. I had done weeks of research to choose this hotel. We ended up having to cancel our room and find a different hotel in the area, as we had already paid for 12 hours of parking at the next door lot. A huge disappointment and let down
Stayed 1 night in Jan 2026

10/10 Excellent

Gabrielle

Travelled with group
Liked: Cleanliness, staff & service, amenities
This is the best hotel I have ever stayed at. The suite we had was HUGE. My 3 friends and I stayed in a 2 queen bed suite that was decorated so impeccably and my 3rd friend had her own bed via the pullout couch. It had a bar, it had a walkway, it had a HUGE tub I was able to soak on. It had 2 showers. It had a desk area I used as a vanity. I wanted to literally live there forever. I LOVE this place. The staff was amazing. The valets were a bit lackadaisical but thats all. I LOVED this hotel. I wanna stay again every year for my birthday.
Stayed 3 nights in Jan 2026

6/10 Okay

Christine

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love the hotel, the ambiance, the welcoming of the hotel staff including bartenders. The hotel is a beautiful piece of art however what put a bad taste in my mouth was waking up to over $500 worth of charges to my card with no helpful explanation. I wasn’t made aware that they were taking a “destination fee”. I was only told I had to pay 150 incidental fee and then they took a destination fee but overcharged me for it and took that twice as well as 353.27 which are still pending in my account. Destination fee was 99.00 they took 236.27 twice.
Stayed 3 nights in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and property.
Stayed 1 night in Jan 2026

10/10 Excellent

Jessica Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Best room ever
Stayed 3 nights in Jan 2026

8/10 Good

Aissa

Liked: Cleanliness, amenities, property conditions & facilities
The tub was worth it
Stayed 1 night in Jan 2026

10/10 Excellent

Keller

Stayed 5 nights in Jan 2026

10/10 Excellent

B. Preston

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless, Could use a few more electrical outlets near the bed. the staff was professional and kind.
Stayed 4 nights in Jan 2026

6/10 Okay

Mark

Travelled with group
Liked: Cleanliness, staff & service
The hotel itself was fine, but there were several issues. A $30 per day resort fee was charged and not disclosed in advance, and it provided no additional services. Valet parking charged $60 but never delivered my truck, claiming they were short-staffed. I was told to walk two blocks to a public parking lot, which I did while carrying my bags. I called the hotel three times and was told a one-day credit would be issued, but it still hasn’t happened.
Stayed 2 nights in Dec 2025

10/10 Excellent

samara

Liked: Cleanliness, amenities, property conditions & facilities
Great location.
Stayed 4 nights in Dec 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
This place is awesome. Would stay there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2025

4/10 Poor

Angelina

Travelled with family
Liked: Cleanliness
We were there a wedding. Our room wasn’t available until later that evening after 5pm. It was so hot in the hotel and our room. Room had very little water pressure. We will not stay here again.
Stayed 1 night in Jan 2026

10/10 Excellent

Rick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was super clean, loved the layout of the hotel.
Stayed 2 nights in Dec 2025

4/10 Poor

Dale

Stayed 7 nights in Dec 2025

10/10 Excellent

TERRY

Travelled with family
Liked: Cleanliness, staff & service, amenities
It was all good!
Stayed 4 nights in Dec 2025

10/10 Excellent

Nikhil

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and convent location
Stayed 3 nights in Dec 2025

4/10 Poor

Scott

Disliked: Cleanliness, amenities
The location was fantastic, the lobby and common areas were cute and nicely decorated with a great vibe. When I checked in they took down my card for incidentals and when doing it the concierge told me that this was only for damages and that my room was already paid in full so I would get it back. The room was small, had no overhead light, and a musty smell. There were NO amenities to speak of, but I normally wouldn't complain since we were there to see New Orleans and just needed a place to sleep. That being said, I was surprised when checking out that they would be charging me almost 18% of my stay's total in what the concierge called an "amenities fee". Especially since when checking in they said I had no balance due. Beyond disappointed with their initial lie and their unwillingness to waive the fee for amenities I was not given.
Stayed 3 nights in Dec 2025