Arlo Midtown

4.0 star property
Hotel with a rooftop terrace, 8-minute walk to Madison Square Garden

Photo gallery for Arlo Midtown

Lunch and dinner served
Creator video - submitted by The Wandering Creative
Room, 1 King Bed (City)
Lobby
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$293
includes taxes & fees
1 Feb - 2 Feb

Explore the area

View map
351 West 38th Street, New York, NY, 10018
  • Place, Madison Square Garden
    ‪6 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Place, Jacob K. Javits Convention Center
    ‪8 min walk‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪57 min drive‬

Room options

Room, 2 Double Beds, Terrace

9.4 out of 10
Exceptional
(15 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Espresso maker
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (Urban)

9.0 out of 10
Wonderful
(141 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Mobility Accessible

7.6 out of 10
Good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

9.0 out of 10
Wonderful
(407 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Terrace

8.2 out of 10
Very good
(19 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (City)

9.0 out of 10
Wonderful
(217 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • City view
  • 16 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible (Accessible)

9.2 out of 10
Wonderful
(52 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Mobility Accessible, Terrace

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Suite (Arlo)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

8.8 out of 10
Excellent
(199 reviews)

Highlights

Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Eco-friendly toiletries
Hairdryer
Free bottled water
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Terrace

9.4 out of 10
Exceptional
(41 reviews)

Highlights

Terrace
Air conditioning
Connecting rooms available
LED TV
Hypo-allergenic bedding
Blackout curtains
Separate bedroom
Eco-friendly toiletries
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

At Arlo Midtown you'll be within just a 10-minute stroll of popular attractions like Madison Square Garden and Times Square. Highlights at this hotel include a restaurant, a bar/lounge and a 24-hour business centre. .Atrium Bar is open for lunch and dinner. ART Midtown is the hotel's own rooftop bar. Business travelers can take advantage of 2 meeting rooms, a business centre, and coworking space. Other amenities include free Wi-Fi in public areas, a gym and a coffee shop/cafe. To-go breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Attractions within a 10-minute walk of this 4-property class Manhattan hotel include Broadway and Macy's.

What's nearby

  • New York Times Building - 3 min walk - 0.3 km
  • Madison Square Garden - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km
  • Macy's - 8 min walk - 0.7 km
  • Jacob K. Javits Convention Center - 8 min walk - 0.7 km

Getting around

  • 42 St. - Port Authority Bus Terminal Station - 4 min walk
  • Penn Station - 10 min walk
  • John F. Kennedy International Airport (JFK) - 55 min drive

Restaurants

  • ‪The Bar Room At Altair - ‬1 min walk
  • ‪The Placery - ‬2 min walk
  • ‪Theory Lounge - ‬1 min walk
  • ‪Altair - ‬1 min walk
  • ‪Scallywag's - ‬1 min walk

About this property

Arlo Midtown

Hotel with a rooftop terrace, 8-minute walk to Madison Square Garden
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre, 2 meeting rooms, and coworking spaces.

WiFi is free in public spaces. A fitness centre, a rooftop terrace, and multilingual staff are also featured at the business-friendly Arlo Midtown. For a fee, parking is available.

This 4-star New York hotel is smoke free.

  • 489 guestrooms or units
  • Deli
  • Terrace on the roof
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Arlo Midtown offers 489 accommodations with a safe and complimentary bottles of water. 55-inch LED televisions come with premium digital channels, pay-per-view films and Netflix. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (USD 65 per day)
  • Secured, covered valet parking on site (USD 80 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 15 to 35 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • ART Midtown
  • Atrium Bar
  • Coffee Bar

Things to do

  • Bicycle storage
  • Bicycle tours
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Coworking space

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Communal living room
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LED TV with premium digital channels
  • Hulu
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive smart lock details
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs and cats are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Tourism fee: USD 0.50 per accommodation, per night
  • Resort fee: USD 40.16 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 15.00 to 35.00 per person
  • Covered self-parking fee: USD 65 per day
  • Valet parking fee: USD 80 per day
  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. This property uses eco-friendly cleaning products. Guests can access their rooms with a mobile device.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Arlo Midtown Hotel
Arlo Midtown New York
Arlo Midtown Hotel New York

Frequently asked questions

What is the cancellation policy at Arlo Midtown?

Arlo Midtown offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Arlo Midtown?

As of 30 Jan 2026, prices found for a 1-night stay for 2 adults at Arlo Midtown on 1 Feb 2026 start from NZ$225.53, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Arlo Midtown?

Yep, Arlo Midtown has a secured covered self car park for USD 65 per day. A self car park is also available, for a fee.

Does Arlo Midtown serve breakfast?

Yep, visitors love the to-go breakfast here! Available daily from 7:00 AM to 11:00 AM, this is the spot to fuel up for a big day of adventure.

Is there a free airport shuttle available at Arlo Midtown?

No, Arlo Midtown does not offer an airport shuttle service.

Is there a bar or restaurant at Arlo Midtown?

Yep, they've got a lounge bar and an onsite restaurant that serves lunch and dinner.

What time are check-in & check-out at Arlo Midtown?

Check-in begins at 3:00 PM. Check-out time is noon.

Arlo Midtown Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 4249 out of 5893 reviews
Rating 8 - Good. 1123 out of 5893 reviews
Rating 6 - Okay. 307 out of 5893 reviews
Rating 4 - Poor. 106 out of 5893 reviews
Rating 2 - Terrible. 108 out of 5893 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Tam

Liked: Cleanliness, amenities, property conditions & facilities
Yes the room was spotless. The bed was perfectly enormous. I would say this though, one has to be very carefull getting out of the shower, it can be easy to have a bad slip. The staff are excellent and i want to give a huge hoorah to Whitney who helped me get the times and flight numbers of my departure, things that i did not know.
Stayed 7 nights in Oct 2025

10/10 Excellent

Tedarial Frank

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff was nice A1 but the king size room is very small!! But the hotel and the security that it gives, I would rate it 4 out of 5 just because of how small the room was.
Stayed 3 nights in Oct 2025

10/10 Excellent

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Great service from staff, everyone is really friendly. The room was clean and a really good size for a midtown hotel.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lyna

Stayed 2 nights in Sep 2025

10/10 Excellent

Peter-Henry

Stayed 1 night in Oct 2025

10/10 Excellent

Parvathi

Liked: Cleanliness, staff & service, amenities
Nice room with patio, great location and good dining options
Stayed 4 nights in Jul 2025

8/10 Good

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Long weekend stay. Would stay again for location. Rooms smaller than expected from pictures but was clean and modern so would return
Stayed 3 nights in Oct 2025

10/10 Excellent

Laura

Stayed 1 night in Oct 2025

10/10 Excellent

Chelsea

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and staff were all so helpful and kind! Would stay again
Stayed 2 nights in Oct 2025

10/10 Excellent

Mackenzie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super good
Stayed 3 nights in Sep 2025

8/10 Good

Cesar Augusto, Delray Beach

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stuff was excellent. I was sad did not have a small refrigerator.
Stayed 4 nights in Aug 2025

10/10 Excellent

Mario A

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a wonderful stay at Arlo Midtown during my trip to New York City. The staff were incredibly welcoming and attentive from the moment I arrived. My room was spotless, comfortable. The location was perfect, close to major attractions, great restaurants, and easy transportation. I also really appreciated the small details, like how quickly the front desk helped with any requests. I’d definitely stay here again and highly recommend it to anyone visiting NYC.
Stayed 4 nights in Oct 2025

8/10 Good

Marisa

Business traveller
Liked: Cleanliness, staff & service, amenities
This hotel is in a great location. The lobby is nice with places to hang out, and there’s a gym with a good amount of equipment and a separate stretching/TRX room. The rooms are quite small, I guess smaller than we expected even for NYC. We ended up needing to change rooms because the first one had the bed pushed up against the window which makes it louder for sleeping and makes it difficult to charge devices (there’s no nightstand on that side). Unfortunately, we didn’t sleep too well the four nights we were there due to the street noise (and we were on the 21st floor) and the AC unit was constantly blowing hard, even set at a slightly warmer temperature. Decent stay, but we likely won’t choose this hotel again.
Stayed 1 night in Oct 2025

6/10 Okay

Marisa

Business traveller
Liked: Cleanliness, staff & service, amenities
This hotel is in a great location. The lobby is nice with places to hang out, and there’s a gym with a good amount of equipment and a separate stretching/TRX room. The rooms are quite small, I guess smaller than we expected even for NYC. We ended up needing to change rooms because the first one had the bed pushed up against the window which makes it louder for sleeping and makes it difficult to charge devices (there’s no nightstand on that side). Unfortunately, we didn’t sleep too well the four nights we were there due to the street noise (and we were on the 18th floor) and the AC unit was constantly blowing hard, even set at a slightly warmer temperature. Decent stay, but we likely won’t choose this hotel again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Steven

Stayed 2 nights in Oct 2025

10/10 Excellent

Mary

Stayed 3 nights in Oct 2025

2/10 Terrible

natasha

Travelled with partner
Disliked: Cleanliness, amenities
.
Stayed 3 nights in Oct 2025

10/10 Excellent

Caroline

Stayed 1 night in Oct 2025

10/10 Excellent

Russell

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great gym (Arlo should put photos of the gym on the website), great breakfast, quick service and helpful staff. Thank you :)
Stayed 4 nights in Oct 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really lovely hotel cafe with great coffee and a great bar. Didn’t eat in the restaurant but it looked very nice. Very relaxed hotel, staff efficient, check in fast. Pack a good pair of trainers as it’s quicker to walk everywhere then get a cab or car. Traffic is horrendous!
Stayed 4 nights in Oct 2025

8/10 Good

Madelyn

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
didn’t have correct room available, offered us a king suite with a pull out bed that didn’t actually have a pull out bed.
Stayed 2 nights in Oct 2025

4/10 Poor

June C, West Palm Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Think walls
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel especially the Breakfast and Breakfast waiting staff.
Stayed 5 nights in Oct 2025

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arlo is close to Moynihan station and theaters, which is why I like it and often stay there. There are lots of good restaurants in the area. The location is pretty messy, being close to Port Authority, but it's a worthwhile trade-off for me.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kendall

Stayed 4 nights in Oct 2025