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Citadines Connect Fifth Avenue New York

3.5 star property

Photo gallery for Citadines Connect Fifth Avenue New York

Exterior
Property entrance
Property entrance
Lobby sitting area
Reception

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping
The current price is NZ$363
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
15 West 45th Street, New York, NY, 10036
  • Place, 5th Avenue
    ‪2 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪6 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪27 min drive‬

Room options

View all photos for Premier Room with Two Double Beds

Premier Room with Two Double Beds

Premier Room with Two Double Beds

8.0 out of 10
Very good
(136 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed

Room amenity

Premier Room, 1 King Bed

8.2 out of 10
Very good
(142 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

8.4 out of 10
Very good
(5 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 1 King Bed, Accessible

Room amenity

Premier Room, 1 King Bed, Accessible

8.2 out of 10
Very good
(10 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Citadines Connect Fifth Avenue New York places you in the centre of New York, within a short 5-minute stroll of 5th Avenue and Rockefeller Center. Highlights at this hotel include in-room free WiFi and LED TVs. .This business-friendly hotel offers free WiFi in public areas, a business centre and concierge services. Additionally, you'll find a 24-hour business centre and laundry facilities. .Sights within a 10-minute walk of this 3.5-property class Manhattan hotel include Bryant Park and Times Square.

What's nearby

  • 5th Avenue - 2 min walk - 0.2 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Bryant Park - 5 min walk - 0.4 km
  • Grand Central Terminal - 6 min walk - 0.6 km
  • Times Square - 6 min walk - 0.6 km

Getting around

  • Grand Central - 42 St. Station - 5 min walk
  • 5 Av Station (W. 42nd St.) - 5 min walk
  • John F. Kennedy International Airport (JFK) - 53 min drive

Restaurants

  • ‪Mitr Thai Restaurant - ‬3 min walk
  • ‪Tommy Bahama Restaurant - ‬1 min walk
  • ‪Málà Project - ‬4 min walk
  • ‪Megan’s Bar & Kitchen - ‬1 min walk
  • ‪Valerie - ‬1 min walk

About this property

Citadines Connect Fifth Avenue New York

WiFi is free in public spaces. You'll find a 24-hour business centre on site. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Citadines Connect Fifth Avenue New York.

This 3.5-star New York hotel is smoke free.

  • 124 guestrooms or units
  • 22 levels
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
Citadines Connect Fifth Avenue New York offers 124 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Beds feature down duvets. LED televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, slippers, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested. Housekeeping is provided on a weekly basis.

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Exterior
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  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$379
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in shower (81 centimetre high)
  • Hand-held showerhead
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (74 centimetre high)

More

  • 22 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per night
  • Maximum 1 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.
  • A damage deposit of USD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche and debit cards. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Ascott Cares (Ascott Limited) guidelines.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Holiday Inn Express Hotel New York City Fifth Avenue
Hotel Central Fifth Ave
New York City Fifth Avenue Holiday Inn Express
Holiday Inn Express Fifth Avenue
Holiday Express New York City Fifth Avenue
Holiday Express Fifth Avenue
Hotel Central Fifth Ave New York
Central Fifth Ave New York
Central Fifth Ave
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Hotel
Citadines Connect Fifth
Holiday Inn Express New York City Fifth Ave Hotel New York City
Holiday Inn Express New York City Fifth Avenue
Citadines Connect Fifth Avenue New York Hotel
Citadines Connect Fifth Avenue New York New York
Citadines Connect Fifth Avenue New York Hotel New York

Frequently asked questions

What is the cancellation policy at Citadines Connect Fifth Avenue New York?

Citadines Connect Fifth Avenue New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Citadines Connect Fifth Avenue New York?

As of 22 Mar 2026, prices found for a 1-night stay for 2 adults at Citadines Connect Fifth Avenue New York on 29 Mar 2026 start from NZ$363, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Citadines Connect Fifth Avenue New York?

The closest beach to Citadines Connect Fifth Avenue New York is Coney Island Beach (20.6 km).

Is there a free airport shuttle available at Citadines Connect Fifth Avenue New York?

No, Citadines Connect Fifth Avenue New York does not offer an airport shuttle service.

What time are check-in & check-out at Citadines Connect Fifth Avenue New York?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Citadines Connect Fifth Avenue New York Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 877 out of 1875 reviews
Rating 8 - Good. 464 out of 1875 reviews
Rating 6 - Okay. 279 out of 1875 reviews
Rating 4 - Poor. 110 out of 1875 reviews
Rating 2 - Terrible. 145 out of 1875 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Aida

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 4 nights in Dec 2025

6/10 Okay

Kerry

Liked: Cleanliness
Disliked: Staff & service
It was fine
Stayed 1 night in Dec 2025

6/10 Okay

Cecille

Stayed 3 nights in Dec 2025

10/10 Excellent

Tekara

Travelled with group
Liked: Cleanliness, staff & service, amenities
The room was actually cleaner than any hotel i’ve ever stayed at. I also liked the fact that although we were there early, we still were able to get into our room earlier than we thought. The rooms are tiny but honestly everything else makes up for that.
Stayed 2 nights in Dec 2025

8/10 Good

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean. Bed comfortable. It’s very basic and for just sleeping it’s great. Windows could be better. Could hear the street like they were open when the were closed.
Stayed 4 nights in Dec 2025

10/10 Excellent

Regina

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great stay! Clean room, nice staff, location was great! Everything we wanted to do in short period of time was close. Perfect weekend!
Stayed 2 nights in Dec 2025

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Location, location, location
Stayed 5 nights in Dec 2025

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was small, but very clean. Plenty of hot water in the walk in shower. Sack breakfast was enough to start our day! Location can't be beat for sightseeing! Lots of restaurants within a short walk.
Stayed 2 nights in Dec 2025

2/10 Terrible

Jennifer

Stayed 2 nights in Dec 2025

6/10 Okay

Joshua

Travelled with family
Disliked: Amenities, property conditions & facilities
We arrived to the city early and were able to drop our bags off until later in the day when are room was ready. To start there was a 40-minute delay from the posted check in time for no seeming reason.Upon entering our room we discovered the room didn't have a TV remote. Then we tried calling the from desk from the phone that we would find out didn't work either. After having to go to the front desk and explain all this sometime later a maintenance man came to fix these issues. Then the next day we wanted to ice down some drinks we had and checked with the front desk where the ice machine was only for the to tell us it was out of service. I would say the positive of this property is location for the price its walkable to the popular site of NYC. They definitely have some things they can work on but if you a budget traveler it will get the job done.
Stayed 2 nights in Dec 2025

10/10 Excellent

Derek

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel. Happy with the stay
Stayed 3 nights in Dec 2025

2/10 Terrible

Roland

Liked: Staff & service
Disliked: Property conditions & facilities
Complete mess going to room, building falling apart room was garbage, woke up with bit marks on my body, will sta away from this place
Stayed 1 night in Dec 2025

8/10 Good

Tiffany

Stayed 1 night in Dec 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was good, Breakfast bag was great and convenient, Staff was nice and helpful, hotel was conveniently located in walking distance to Rockefeller Center, Times Square and Bryant Park areas!!
Stayed 3 nights in Dec 2025

2/10 Terrible

Ned

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

6/10 Okay

Dina

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities
The service was lacking. Our room was not cleaned.
Stayed 3 nights in Dec 2025

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities
Super clean.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jenna

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good location
Stayed 2 nights in Dec 2025

10/10 Excellent

Gloria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the convenience of the location it’s close to everything and it was a smooth check in. We were able to do an early check in for a reasonable fee. We did have issues with our door and the key cards. It wasn’t until the third change of cards that we figured out it was the door handle that needed to be opened upwards vs downwards. The breakfast was interesting they said it would be continental, however we received 3 “snacks” and a juice or milk. I wish it would’ve been more specific because i did pick this hotel due to breakfast included option.
Stayed 3 nights in Dec 2025

4/10 Poor

Marcela

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Too expensive and very tight bathroom
Stayed 3 nights in Dec 2025

10/10 Excellent

James, Dover

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and fresh . Love the shower
Stayed 3 nights in Dec 2025

6/10 Okay

Cecile

Disliked: Cleanliness, amenities, property conditions & facilities
It's close to everything, great location. That's about it. I would not stay there again. Staff was nice and helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Louis

Liked: Cleanliness, property conditions & facilities
Ok
Stayed 2 nights in Oct 2025

10/10 Excellent

Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Shigemi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Aug 2025