4/10 Poor
Kim S.
7 Jun 2025
Awful lack of communication from host. Tiny air cooler not air conditioned.
We tried for three days for check in information and had to contact the customer service to get info. Host never gave us wifi information or check in info. A room for 5 people with only two towels, one roll of toilet paper, leaky sink that's faucet was falling apart, listed as air conditioning but it was a tiny window unit in one room that didn't even cool that room let alone the entire place. Temperature inside was over 80 degrees at night. The location was great for our needs. The building has charm. Small elevator fits 3 at a time, so difficult with children. Leaking old refrigerator left in small hallway the entire time we were there, right outside the elevator. The charm of the building and location didn't account for the lack of communication and stress it created at the price we paid. Disappointed for sure. Didn't sleep due to heat. Simple fixes if someone could have been kind enough to respond or upgrade cooling system or just be honest about it.
Kim S.
Stayed 3 nights in Jun 2025