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HGU New York

4.0 star property

Photo gallery for HGU New York

Front of property
2 bars/lounges
2 bars/lounges
2 bars/lounges
Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Bar
The current price is NZ$272
includes taxes & fees
29 Mar - 30 Mar

Explore the area

View map
34 East 32nd Street, New York, NY, 10016
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, 5th Avenue
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪30 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(65 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(69 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(27 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Front of property

Ace Hotel New York

Manhattan
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.0 out of 5, Very good, 1,039 reviews
The price is NZ$535
includes taxes & fees
16 Apr - 17 Apr
Ace Hotel New York

About the area

New York

A luxury stay in the heart of New York awaits you at HGU New York. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Park. Highlights at this hotel include 2 bars/lounges and a restaurant. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a terrace, express check-in and a fireplace in the lobby. Continental breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Manhattan hotel include Macy's and Chrysler Building.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • 5th Avenue - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Bryant Park - 9 min walk - 0.8 km

Getting around

  • 33 St. Station (Park Av. S) - 2 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 27 min drive

Restaurants

  • ‪Sweetgreen - ‬2 min walk
  • ‪Chick-fil-A - ‬2 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Felix Roasting Co. - ‬2 min walk

About this property

HGU New York

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1905
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Similar properties

Exterior detail
The Hotel @ Fifth Avenue
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
4.1 out of 5, Very good, 1,942 reviews
The price is NZ$290
includes taxes & fees
22 Mar - 23 Mar
The Hotel @ Fifth Avenue

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)
  • Limited on-site valet parking

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

What is the cancellation policy at HGU New York?

HGU New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HGU New York?

As of 16 Mar 2026, prices found for a 1-night stay for 2 adults at HGU New York on 29 Mar 2026 start from NZ$272, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HGU New York?

Yep, HGU New York has valet parking for USD 60 per night.

Are there any beaches close to HGU New York?

The closest beach to HGU New York is Coney Island Beach (19.5 km).

Does HGU New York serve breakfast?

You bet, continental breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at HGU New York?

No, HGU New York does not offer an airport shuttle service.

Is there a bar or restaurant at HGU New York?

Yep, you can grab a meal at HGU New York's onsite restaurant.

What time are check-in & check-out at HGU New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HGU New York?

No, only service animals are allowed.

HGU New York Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 517 out of 1002 reviews
Rating 8 - Good. 239 out of 1002 reviews
Rating 6 - Okay. 139 out of 1002 reviews
Rating 4 - Poor. 61 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel location was great, room was quiet, bed was comfortable, and staff were helpful and friendly. The care, Noa, was nice for a coffee in the am and had breakfast items (didn’t eat so don’t know how good).
Stayed 3 nights in Dec 2025

10/10 Excellent

Philip

Stayed 4 nights in Dec 2025

4/10 Poor

Sandy

Stayed 2 nights in Dec 2025

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms and facility were very nice. Will definitely stay here again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Daniel

Stayed 1 night in Nov 2025

6/10 Okay

Elizabeth

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities
Tiny room, but it was ok. Staff was rude, but it is NYC. Elevator was broken.
Stayed 1 night in Oct 2025

6/10 Okay

Rachael

Stayed 2 nights in Dec 2025

10/10 Excellent

Ouahid

Travelled with family
Liked: Cleanliness, staff & service, amenities
Yes. Nice team and clean room
Stayed 2 nights in Nov 2025

10/10 Excellent

Debra

Stayed 2 nights in Dec 2025

6/10 Okay

Marta

Liked: Cleanliness
Honestly I’m a bit surprises for a hotel that charges around $600 per night that the heat wasn’t working for the winter month. They brought a space heater but really kinda wild for a nice place like this. I travel a lot to New York and have been looking for a permanent hotel to stay at consistently so I’ll keep looking.
Stayed 1 night in Dec 2025

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel! Rooms are a little small but standard for NYC. Hip and nice, great location, great staff. Coffee shop in lobby is nice and has an arrangement with the really nice gym next door. Will stay again.
Stayed 3 nights in Oct 2025

10/10 Excellent

Simona, Van Alstyne

Travelled with partner
Liked: Cleanliness
The room was clean, bathroom was clean and good size.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melinda

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Rooms were clean, enough space for one night. Right in the heart of the city. I was there to see the Thanksgiving Day Parade and 38th was within walking distance to do so. Elevators are kind of slow, check in was a little delayed past the promised 4pm time, but not really an issue. The front desk staff was wonderful.
Stayed 1 night in Nov 2025

10/10 Excellent

Annabel

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is super helpful!!
Stayed 1 night in Nov 2025

8/10 Good

Demetrius

Liked: Cleanliness, staff & service, amenities
Overall I loved my room. The staff was amazing.
Stayed 1 night in Nov 2025

10/10 Excellent

Asma

Liked: Cleanliness, amenities, property conditions & facilities
Love it - great area and very helpful staff. Highly recommend it
Stayed 3 nights in Nov 2025

10/10 Excellent

Richard

Stayed 1 night in Nov 2025

10/10 Excellent

Lauren

Stayed 2 nights in Nov 2025

8/10 Good

Michelle, Manalapan

Travelled with partner
Liked: Staff & service
Check in was easy and quick. The room was a notch bigger than other NYC hotels. I wasn’t thrilled when we saw a cockroach in our room but we were able to kill it and never saw another. The hotel was convenient to where we needed to be and we were in a rush to get there.
Stayed 1 night in Nov 2025

10/10 Excellent

Han Min

Stayed 7 nights in Nov 2025

10/10 Excellent

Clarissa

Stayed 1 night in Nov 2025

6/10 Okay

Howard

Liked: Cleanliness, property conditions & facilities
Room was nice, clean and quiet. Front staff was kind and friendly. Had a nice stay but had to come a day late due to a loss in the family. Was disheartened that the manager Selina did not respond to multiple emails regarding our having to come a day late due to attending a funeral. Was not necessary expecting any credits or fee nights but was disappointed and felt disrespected that our outreach was not acknowledged or responded to. We will not be going back due to this reason.
Stayed 4 nights in Nov 2025

6/10 Okay

Dakota

Liked: Cleanliness, property conditions & facilities
Room was tiny and cold and there was a lot of construction going on outside throughout the night ... I wouldn't stay here again
Stayed 3 nights in Nov 2025

10/10 Excellent

John D.

Stayed 2 nights in Nov 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities
Cozy, convenient, great staff!
Stayed 3 nights in Nov 2025