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HGU New York

4.0 star property
Beaux Arts hotel with bars/lounges and 24-hour front desk

Photo gallery for HGU New York

King Standard
Fireplace
Front of property
Terrace/patio
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi
  • Air conditioning
The current price is NZ$299
includes taxes & fees
8 Jan - 9 Jan 2026

Explore the area

View map
34 East 32nd Street, New York, NY, 10016
  • Place, 5th Avenue
    ‪1 min walk‬
  • Place, Empire State Building
    ‪3 min walk‬
  • Place, Macy's
    ‪8 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(62 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(62 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 Queen Bed

8.0 out of 10
Very good
(25 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(19 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room

Highlights

Air conditioning
Fridge
TV
Egyptian cotton bed sheets
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

1 bedroom, Egyptian cotton sheets, premium bedding, minibar

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Separate bedroom
Premium bedding
Egyptian cotton bed sheets
Bathrobes
  • Sleeps 2
  • 1 King Bed

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About the area

New York

A luxury stay in the heart of New York awaits you at HGU New York. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Park. Highlights at this hotel include 2 bars/lounges and a restaurant. .This smoke-free hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a terrace, express check-in and a fireplace in the lobby. Continental breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Manhattan hotel include Macy's and Chrysler Building.

What's nearby

  • 5th Avenue - 1 min walk - 0.0 km
  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Madison Square Park - 8 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km

Getting around

  • 33 St. Station (Park Av. S) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • ‪Sweetgreen - ‬1 min walk
  • ‪Starbucks - ‬2 min walk
  • ‪Wolfgang's Steakhouse - ‬2 min walk
  • ‪Pret A Manger - ‬1 min walk
  • ‪Moono - ‬1 min walk

About this property

HGU New York

Beaux Arts hotel with bars/lounges and 24-hour front desk
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1905
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

What is the cancellation policy at HGU New York?

HGU New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HGU New York?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at HGU New York on 8 Jan 2026 start from NZ$249.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HGU New York?

Yep, HGU New York has valet parking for USD 60 per night.

Are there any beaches close to HGU New York?

The closest beach to HGU New York is Coney Island Beach (19.5 km).

Does HGU New York serve breakfast?

You bet, continental breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at HGU New York?

No, HGU New York does not offer an airport shuttle service.

Is there a bar or restaurant at HGU New York?

Yep, you can grab a meal at HGU New York's onsite restaurant.

What time are check-in & check-out at HGU New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at HGU New York?

No, only service animals are allowed.

HGU New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 495 out of 1003 reviews
Rating 8 - Good. 251 out of 1003 reviews
Rating 6 - Okay. 141 out of 1003 reviews
Rating 4 - Poor. 68 out of 1003 reviews
Rating 2 - Terrible. 48 out of 1003 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel for New York City. Convenient location right near the No. 6 subway line. Rooms are a little small but it’s NYC. I liked it because it’s so close to so many things. I wouldn’t waste time on the breakfast. Beds were big and comfortable. Hotel was not weird or scammy.
Stayed 2 nights in Sep 2025

10/10 Excellent

john

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the main reason that I would stay again and again is Samantha, Pierre, and Celina. Nice sheets and towels make it grander. My bay window was my favorite perch. thank you everybody for making my trip home away from home a special one.
Stayed 3 nights in Sep 2025

2/10 Terrible

Luis Francisco

Stayed 2 nights in Sep 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities
The room was nice. Everything was as advertised. It was a little frustrating to find out that we would be pre-charged for the minibar and stuff and refunded if we didn’t use them but it wasn’t a big deal. Even though we had already paid through Expedia, they charged us the whole cost again, but swiftly corrected it. Huge fan of private individual bathrooms in the lobby!
Stayed 2 nights in Aug 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in Sep 2025

8/10 Good

Sahil

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A decent hotel

Summary: A decent choice if location is of highest priority else I would prefer a Marriott or any other chain hotel in FiDi if similarly priced. Good: Location | Clean | Comfortable | Really good everyday room cleaning | King bed was nice and comfortable Bad: Too small rooms | Hotel is too small without any amenities | Mosquitos if you open windows as there are no wire mesh | no source of fresh air as the windows open to some internal alley that does not seemed to be cleaned for ages | Closet smells from lack of any air circulation
Stayed 4 nights in Aug 2025

8/10 Good

WING

Travelled with group
Liked: Cleanliness, staff & service
Great staff. Great location.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was absolutely beautiful & serene. I truly enjoyed my stay!
Stayed 2 nights in Aug 2025

8/10 Good

ITCHMALYDYNIE

Stayed 3 nights in Aug 2025

8/10 Good

Donah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for the US Open, it was convenient, clean, and comfortable. Rooms are small, hotel does not have all the bells and whistles of the big ones, but for what we needed it was great. Highly recommended, would stay here again.
Stayed 2 nights in Aug 2025

10/10 Excellent

Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short nyc trip

Great location and helpful staff.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were extremely helpful and the rooms were very comfortable. I would definitely recommend
Stayed 6 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy. Although it was big enough for our needs—we just used it to sleep and shower—it was very small.
Stayed 3 nights in Aug 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was a little small but it was beautiful

Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

2/10 Terrible

Verified traveller

Disliked: Staff & service

HGU=Horrible. Grifters. Unprofessional.

The WORST hotel experience in my 70 years on this planet. The front desk person on the AM of my second day was worse than rude and totally unprofessional. She refused to release my partner’s car which had been valet parked the day before without being given a claim ticket. My partner had to call the police to get her car. I was about to leave for the US Open for the day when I was told that I was being kicked out and had to find other accommodations. I was uninvolved in the car argument but was nevertheless kicked out. Needless to say this ruined my US Open experience and 3 day/2 night visit to NYC. I had previously stayed here several times before without incident. Until the staff is replaced with competent people who understand customer service and adhere to the notion that “the customer is ALWAYS right” no sane person should ever patronize this abomination of a hotel
Stayed 2 nights in Aug 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, my stay was very nice. The staff was pleasant and the small coffee shop was nice; although, it was a limited menu and took a long time to be served. I had the feeling nothing was made there; it was mostly brought in and maybe assembled there. Two things about the property that were frustrating were that the restaurant/bar is closed down, and my room (King Deluxe) didn’t match the online photos. There was only one small room window that opened onto a small, enclosed area that let in no direct light. If I leaned all the way into the window and looked way up, I could see a small piece of sky. That didn’t match the photos for that room by any means. My room was also smaller than the photos suggested. I feel both the room’s view and lack of a restaurant/bar were relatively large misrepresentations online. However, I would stay there again but make sure I had a better room.
Stayed 4 nights in Aug 2025

6/10 Okay

Quinn

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean & decent size for one person. Bed was comfortable & lots of pillows available. Bathroom was well stocked & had plenty of towels available. Cleaning staff did a great job of cleaning while I was out for the day. When I dropped my bags off on check in day the women working was very friendly. I dropped bags off around 2pm and was told my room would be ready at 4pm which wasn’t a problem as that was the time the booking said. When I arrived back at 4:10 was told my room was not ready. When I asked about 4pm check in the man looked at me like I had 3 heads. Room was not ready to check in until 4:45pm which is frustrating as I had an event at 5:30 that I had to prepare for. The same women who took my bags on check in day stored them for me on check out day. She was great to deal with.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ticked all the boxes

This may be my new favourite hotel in NY. Generously sized room, insulated from street noise, friendly and helpful staff, well decorated, and centrally located. It ticked all of the boxes!
Stayed 2 nights in Aug 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 6 nights in Aug 2025

10/10 Excellent

Jean Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to midtown/greenwich village/Nomad, etc.
Stayed 1 night in Aug 2025

10/10 Excellent

Meilany

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great experience with no big complaints. If you are a light sleeper, I recommend bringing ear plugs. There are noises all night from traffic and random New York happenings. On our final day checking out, there was some construction occurring on the street out front as well. Otherwise, staff was wonderful and the facilities were great.
Stayed 6 nights in Aug 2025