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HGU New York

4.0 star property
Beaux Arts hotel with bars/lounges and 24-hour front desk

Photo gallery for HGU New York

King Standard
Front of property
Terrace/patio
Fireplace
2 bars/lounges

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Parking available
  • 24/7 front desk
  • Free WiFi
The current price is NZ$273
includes taxes & fees
17 Aug - 18 Aug

Explore the area

View map
34 East 32nd Street, New York, NY, 10016
  • Empire State Building
    ‪3 min walk‬
  • Macy's
    ‪8 min walk‬
  • Times Square
    ‪14 min walk‬
  • New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Deluxe Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room

Highlights

Air conditioning
Fridge
TV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
Hairdryer
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 Queen Bed

7.6 out of 10
Good
(16 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • 11 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 Queen Bed

8.2 out of 10
Very good
(22 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(58 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe Room, 1 King Bed

8.4 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
TV
Egyptian cotton bed sheets
Premium bedding
Bathrobes
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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  • Free WiFi
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includes taxes & fees
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About the area

New York

A luxury stay in the heart of New York awaits you at HGU New York. Within just a 10-minute stroll, you'll find Empire State Building and Madison Square Park. Highlights at this hotel include 2 bars/lounges and a restaurant. .This pet-friendly hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a terrace, express check-in and a fireplace in the lobby. Continental breakfast is available daily between 7 AM and 11 AM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Manhattan hotel include Macy's and Chrysler Building.

What's nearby

  • Empire State Building - 3 min walk - 0.3 km
  • Macy's - 8 min walk - 0.7 km
  • Grand Central Terminal - 11 min walk - 1.0 km
  • Chrysler Building - 11 min walk - 1.0 km
  • Times Square - 14 min walk - 1.2 km

Getting around

  • 33 St. Station (Park Av. S) - 1 min walk
  • New York W 32nd St. Station - 6 min walk
  • LaGuardia Airport (LGA) - 25 min drive

Restaurants

  • Sweetgreen
  • ‪Starbucks - ‬2 min walk
  • Pret A Manger
  • ‪Moono - ‬1 min walk
  • Chipotle Mexican Grill

About this property

HGU New York

Beaux Arts hotel with bars/lounges and 24-hour front desk
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi and wired Internet. A terrace, tour/ticket assistance, and concierge services are also featured at the luxury HGU New York. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1 building
  • 90 guestrooms or units
  • 10 levels
  • 2 bars or lounges
  • Built in 1905
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Dining venue
HGU New York offers 90 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. This New York hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and complimentary newspapers.

Awards and affiliations

The property is a member of the Small Luxury Hotels of the World.

Languages

Arabic, Chinese (Mandarin), English, French, Japanese, Korean, Polish, Portuguese, Spanish

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The price is NZ$329
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 60 per night)

Food and drink

  • Daily continental breakfast available 7 AM to 11 AM for a fee: USD 25 for adults and USD 25 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Beaux Arts architecture
  • Built in 1905
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with premium channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 200 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 30 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 28.69 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 25 for adults and from USD 25 for children
  • Valet parking fee: USD 60 per night
  • Pet fee: USD 200 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Grand Union New York
HGU New York Hotel
Grand Union New York
Grand Union Hotel New York
Grand Union New York City
HGU Hotel
HGU New York
HGU New York Hotel
HGU New York New York
HGU New York Hotel New York

Frequently asked questions

What is the cancellation policy at HGU New York?

HGU New York offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at HGU New York?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at HGU New York on 17 Aug 2025 start from NZ$225.14, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at HGU New York?

Yep, HGU New York has valet parking for USD 60 per night.

Are there any beaches close to HGU New York?

The closest beach to HGU New York is Coney Island Beach (19.5 km).

Does HGU New York serve breakfast?

You bet, continental breakfast is on offer daily between 7 AM and 11 AM.

Is there a free airport shuttle available at HGU New York?

No, HGU New York does not offer an airport shuttle service.

Is there a bar or restaurant at HGU New York?

Yep, you can grab a meal at HGU New York's onsite restaurant.

What time are check-in & check-out at HGU New York?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

HGU New York Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 467 out of 1001 reviews
Rating 8 - Good. 259 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 75 out of 1001 reviews
Rating 2 - Terrible. 51 out of 1001 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Louis

Business traveller
Hotel was nice but first night had a very loud plumbing sound on and off all night long that kept waking me up. Requested to move rooms, which they honored, but all the rooms are SUPER tiny and barely a window. Would not stay again.
Stayed 2 nights in May 2025

4/10 Poor

Karen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Luciano

Business traveller
Liked: Cleanliness

It’s ok

The bathroom is very bad, smelly and the shower doesn't produce much water.
Stayed 6 nights in May 2025

2/10 Terrible

Colleen

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disappointing all around

The HGU was really disappointing. Very few basic expectations for a hotel were met, and the amenities for which I specifically booked were not available. The restaurant had just closed (permanently under new management) and the terrace was not open for the duration of our stay, despite it being gorgeous weather all three days. It seems it is only open seasonally, with that description being very subjective. None of the rooms have luggage racks, and despite asking several times I never received one. They also did not offer wine glasses when asked. Lastly, the air conditioner in our room was extremely loud to where we couldn't leave it on overnight, then had the issue of not being able to open windows for cooler air.
Stayed 3 nights in Apr 2025

10/10 Excellent

Stanley Adamson

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I dont understand the low ratings for this hotel. But when my wife and I did an unplanned trip to nyc, we booked this hotel and it was amazing. Cant complaint about anything except the sink was too big that it was way too close to the toilet, forcing you to learn a bit forward when you sit on it. Other than that, the room was client and comfortable, the location was amazing. Most important of all was the staff.
Stayed 3 nights in Apr 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Danelsy

Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Business traveller
Liked: Amenities
A lovely hotel in NYC. Ideal for business. The staff were kind and welcoming, the room was clean and comfortable and the amenities were nice. I enjoyed it.
Stayed 1 night in Apr 2025

6/10 Okay

Denisse

Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

10/10 Excellent

Allison

Stayed 1 night in Mar 2025

2/10 Terrible

Kristina

Disliked: Cleanliness, staff & service, property conditions & facilities
The heat did not work, it was very loud, old building and room, tiny room, expired body lotion
Stayed 1 night in Apr 2025

8/10 Good

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied! Would stay again

Perfect for our one night stay, our room was very quiet you would have no idea you’re in NYC.
Stayed 1 night in Mar 2025

10/10 Excellent

Cemaliye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was in a very central spot and very near to the Empire State Building - ideal for the metro connections and for visiting all areas of manhattan. The hotel was Modern and the room had the biggest and comfiest bed ( the rooms were cleaned daily) the shower was large and the room was lovely.
Stayed 6 nights in Mar 2025

10/10 Excellent

Quirico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Imer

Stayed 3 nights in Mar 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2025

8/10 Good

IVAN KAMILO

Liked: Cleanliness, staff & service
Stayed 6 nights in Mar 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Yusuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

8/10 Good

Evan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’m a tea person and drink tea day and night, so when I found out there is no tea kettle I panicked, fortunately when I went to front desk the staff promptly said they could provide one and delivered to my room within minutes. The service and the tea kettle made the staying an enjoyable experience.
Stayed 4 nights in Mar 2025

6/10 Okay

kaitlyn, seattle

Pictures looked much nicer in booking than the actual property
Stayed 1 night in Mar 2025

4/10 Poor

Chimere

Disliked: Staff & service, property conditions & facilities, room comfort

Will be the last time

This is my second time staying with then and believe this will be my last this this the second time I stay where there was an issue with the plumbing. I notify the front desk they send someone but they didn’t fix the issue they just show us how to work around the issue. The plumbing is not the best and they need to do something about. Also they charge my credit card a holding incident fee which I was made aware but when I check out they charge credit card a another fee which I wasn’t aware why are they charging several fee when you already paid for the hotel.
Stayed 3 nights in Mar 2025

6/10 Okay

Anthony, Greenville R

Liked: Cleanliness, property conditions & facilities
The room was very small but clean comfortable bed
Stayed 1 night in Dec 2024