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Holiday Inn Express New York - Manhattan West Side by IHG

2.5 star property
Hotel with free breakfast, a short walk to Manhattan Cruise Terminal

Photo gallery for Holiday Inn Express New York - Manhattan West Side by IHG

Exterior
Business centre
Exterior
Standard Room, 1 King Bed (Extra Floor Space)
Free daily buffet breakfast

Reviews

8.0 out of 10
Very good

Popular amenities

  • Gym
  • Room service
  • Breakfast included
  • Laundry
  • Housekeeping
  • 24/7 front desk
The current price is NZ$327
includes taxes & fees
26 Oct - 27 Oct

Explore the area

View map
538 West 48th Street, New York, NY, 10036
  • Place, Manhattan Cruise Terminal
    ‪6 min walk‬
  • Place, Broadway
    ‪11 min walk‬
  • Place, Times Square
    ‪13 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪14 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

7.6 out of 10
Good
(62 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

7.8 out of 10
Good
(49 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

7.4 out of 10
Good
(10 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(31 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

Standard Room, 1 King Bed with Sofa bed

7.0 out of 10
Good
(22 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

Standard Room, 1 King Bed (Extra Floor Space)

7.4 out of 10
Good
(36 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

Standard Room, 1 King Bed, City View

8.8 out of 10
Excellent
(19 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

Standard Room, 2 Double Beds (Extra Floor Space)

8.6 out of 10
Excellent
(51 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, City View

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds, City View

8.6 out of 10
Excellent
(66 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Pillow-top beds, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

8.2 out of 10
Very good
(30 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Fridge
HDTV
Pillow-top bed
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

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About the area

New York

Holiday Inn Express New York - Manhattan West Side by IHG puts you in the heart of New York, within just a 10-minute stroll of popular attractions like Manhattan Cruise Terminal and Intrepid Sea, Air and Space Museum. Highlights at this hotel include free buffet breakfast, a 24-hour gym and a 24-hour business centre. .This business-friendly hotel offers free WiFi in public areas, a fitness centre and a business centre. Other amenities include concierge services, a 24-hour front desk and express check-out. Each morning free breakfast is served. .Attractions within a 15-minute walk of this Manhattan hotel include Jacob K. Javits Convention Center and Times Square.

What's nearby

  • Manhattan Cruise Terminal - 6 min walk - 0.6 km
  • Broadway - 11 min walk - 1.0 km
  • Times Square - 13 min walk - 1.1 km
  • Rockefeller Center - 19 min walk - 1.6 km
  • Madison Square Garden - 3 min drive - 2.5 km

Getting around

  • New York W 32nd St. Station - 3 min drive
  • 50 St. Station (8th Av.) - 10 min walk
  • LaGuardia Airport (LGA) - 41 min drive

Restaurants

  • ‪Hardware Bar - ‬2 min walk
  • ‪The Landmark Tavern - ‬3 min walk
  • ‪DBL Dive Bar Lounge - ‬3 min walk
  • ‪Sullivan Street Bakery - ‬3 min walk
  • ‪Cantina Rooftop - ‬2 min walk

About this property

Holiday Inn Express New York - Manhattan West Side by IHG

Hotel with free breakfast, a short walk to Manhattan Cruise Terminal
WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express New York - Manhattan West Side by IHG.

This New York hotel is smoke free.

  • 177 guestrooms or units
  • 11 levels
  • Buffet breakfast (free)
  • Business centre (24 hours)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Corner/local shop
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
Holiday Inn Express New York - Manhattan West Side by IHG offers 177 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior

Sheraton New York Times Square Hotel

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, 4,948 reviews
The price is NZ$429
includes taxes & fees
9 Nov - 10 Nov
Sheraton New York Times Square Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 55 per day)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 11 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: USD 55 per day (4265 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche, debit cards, cash and mobile payments. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Manhattan Side
Holiday Inn Express Manhattan Side Hotel
Holiday Inn Express Manhattan Side Hotel New York West
Holiday Inn Express New York Manhattan West
Holiday Inn Express New York Manhattan West Side
New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side Hotel
Holiday Inn Express New York Manhattan West Side
Holiday Inn Express New York Manhattan West Side by IHG
Holiday Inn Express New York Manhattan West Side an IHG Hotel
Holiday Inn Express New York - Manhattan West Side by IHG Hotel

Frequently asked questions

What is the cancellation policy at Holiday Inn Express New York - Manhattan West Side by IHG?

Holiday Inn Express New York - Manhattan West Side by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Express New York - Manhattan West Side by IHG?

As of 11 Oct 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express New York - Manhattan West Side by IHG on 26 Oct 2025 start from NZ$327.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What makes Holiday Inn Express New York - Manhattan West Side by IHG a romantic place to stay?

Romance packages, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Holiday Inn Express New York - Manhattan West Side by IHG.

Is Holiday Inn Express New York - Manhattan West Side by IHG family-friendly?

You bet! With amenities such as a corner/local shop, as well as free infant beds in the guestrooms, it's no surprise that Holiday Inn Express New York - Manhattan West Side by IHG is a hit with families.

Does Holiday Inn Express New York - Manhattan West Side by IHG serve breakfast?

Yeah, our visitors adore the free buffet brekkie here! Served daily between 7:00 AM and 9:00 AM, this is the perfect place to fuel up for a day of adventure.

Is there a free airport shuttle available at Holiday Inn Express New York - Manhattan West Side by IHG?

No, Holiday Inn Express New York - Manhattan West Side by IHG does not offer an airport shuttle service.

What time are check-in & check-out at Holiday Inn Express New York - Manhattan West Side by IHG?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Holiday Inn Express New York - Manhattan West Side by IHG?

No, only service animals are allowed.

Holiday Inn Express New York - Manhattan West Side by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 897 out of 2181 reviews
Rating 8 - Good. 635 out of 2181 reviews
Rating 6 - Okay. 358 out of 2181 reviews
Rating 4 - Poor. 155 out of 2181 reviews
Rating 2 - Terrible. 136 out of 2181 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Eneida

Very good
Stayed 3 nights in Jul 2025

10/10 Excellent

Boaz

Liked: Cleanliness, property conditions & facilities
Staff was courteous and helpful! Rooms were nice except some if the furniture was unhinged ;) fantastic location
Stayed 3 nights in Jun 2025

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
AC did not work. Maintenance had to come to the room twice to get fixed properly.
Stayed 1 night in Jul 2025

8/10 Good

Simon

Liked: Cleanliness, amenities, property conditions & facilities
It was close to restaurants, Times Square and other centers around NYC.
Stayed 7 nights in Jun 2025

4/10 Poor

Miguel

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room was dirty. McDonald’s trash bag under the bed, dirty socks, cockroaches. Hot tub was listed as an amenity but was unavailable.
Stayed 6 nights in Jun 2025

6/10 Okay

Larry

Disliked: Amenities, property conditions & facilities
LOCATION LOCATION LOCATION (and that's about it). Visited NYC for a few days to enjoy some live theatre prior to the Tony's and this place was pretty well reviewed with a decent price. There was construction in front of the building which was a bit of a nuisance, but understandable. The view from my room was nice as long as you didn't look downn (see photo). The bigger issues were the elevator which seemed to always be full and took multiple passes before there was room to get in. If you take the stairs down, you end up outside the hotel and have to walk back in. The breakfast is a joke as it is always packed and if you show up even an hour after it starts, most of the food will be picked over. None of this prevented me from having a great time at the theatre, but I'm sure there are better options in the area. Plenty of food options in the area which were much better than the breakfast buffet.
Looking out the window of my room.
Looking down to the hotel property from my room.
Stayed 3 nights in May 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Jun 2025

4/10 Poor

asif

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We didn't had a plesant stay. Aa ac was not workibg and many more issue. Only good thing was it was in manhattan as a tourist to visit all..
Stayed 3 nights in Jun 2025

6/10 Okay

SIKINDARBABU

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Property and rooms are nice. There is no transportation. Always depends on cabs. No parking available.
Stayed 3 nights in Jul 2025

10/10 Excellent

Krishner

Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities

Average Holiday Inn experience. Nothing special

Wasn't the worst place I've stayed at but fell below expectations. Ugly scaffolding covered the front entrance (it looks nothing like the nice photos on the property page). I appreciate the hotel tried to update and upgrade the hotel but it still looks old and outdated. But at least there is free breakfast, everything in my room worked fine and there was no major issues. Simply for what I paid I thought it would look as nice as it is on the promo pictures.
Stayed 5 nights in Jun 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great. The front desk was very helpful
Stayed 2 nights in Jul 2025

8/10 Good

Monica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visit NYC

This place is excellent for a visit to New York City. Great value clean many extras included. They have a beautiful hot breakfast with lots of protein options. They will store your luggage for free. They even have a computer with a printer with paper if you happen to need it
Stayed 3 nights in Jul 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I'm liked everything. But don't have a microwave in the room is the bad.
Stayed 2 nights in Jul 2025

2/10 Terrible

RAYMUNDO CONTRERAS, Manitowoc

Stayed 5 nights in Jun 2025

4/10 Poor

Mustapha

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Dirty place.
Stayed 2 nights in Jun 2025

10/10 Excellent

Omari

Stayed 3 nights in Mar 2025

10/10 Excellent

Nora Lopez, comfort

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing. Great location
Stayed 4 nights in Jul 2025

8/10 Good

Jihye

Liked: Cleanliness, amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Debbie M

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Awesome place. Housekeeping was amazing. Our room was extremely clean and small but that’s normal in NY. The staff was excellent, the breakfast was awesome- eggs and bacon. 15 minute walk to Times Square, 10 minute walk to the subway. Great stay.
Stayed 4 nights in Jun 2025

8/10 Good

Cassi

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is nice, but it was a bit hot in our room and very hot in the breakfast area
Stayed 3 nights in Jun 2025

6/10 Okay

Svetlana

Travelled with family
Liked: Cleanliness, amenities
The hotel was clean. The breakfast's area was very small for 11 floors. It was ver crowded, but a good breakfast. The room was clean, but the view was not good due to the construction . The morning of the checkout there was the electricity outage, so breakfast was not provided.
Stayed 6 nights in Jun 2025

6/10 Okay

Richard

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Ok. Issues with having towels in the room. Breakfast is good but soooooo many people most items run out as soon as they are put out.
Stayed 3 nights in Jul 2025

10/10 Excellent

Myrel Tatlonghari De, Markham

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The rooms are adequate. Food was decent. It was a worth it stay. I would go back there again.
Stayed 3 nights in Jun 2025