Hotel Indigo Lower East Side New York by IHG

4.5 star property

Photo gallery for Hotel Indigo Lower East Side New York by IHG

Suite (Penthouse)
Creator video
Restaurant
Exterior
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$370
includes taxes & fees
31 May - 1 June

Explore the area

View map
171 Ludlow Street, New York, NY, 10002
  • Place, Katz's Delicatessen
    ‪1 min walk‬
  • Place, Lower East Side Tenement Museum
    ‪6 min walk‬
  • Place, New York University
    ‪13 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪32 min drive‬

Room options

Standard Room

8.4 out of 10
Very good
(18 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, City View

8.0 out of 10
Very good
(13 reviews)
  • City view
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, City View

8.6 out of 10
Excellent
(53 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, City View (Mid Floor)

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(52 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Premium Room, 1 Queen Bed, City View

7.6 out of 10
Good
(33 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 Queen Bed, City View

9.0 out of 10
Wonderful
(77 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Standard Room, 1 King Bed, Accessible (Mobility)

7.4 out of 10
Good
(8 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, Balcony, City View

7.2 out of 10
Good
(13 reviews)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom, City View

  • City view
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Premium Room

8.6 out of 10
Excellent
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Premium Room, 1 King Bed, City View (High Floor)

8.4 out of 10
Very good
(45 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Standard Room, 2 Single Beds, Roll-in Shower (Mobility)

  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Suite, 1 King Bed, Tower (Freedom Tower View)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Suite, 1 Bedroom (Freedom Tower View)

  • City view
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

Suite (Penthouse)

  • City view
  • 186 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

Suite, 1 Bedroom, Roll-in Shower (Mobility)

  • City view
  • 67 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

New York

A luxury stay in the heart of New York awaits you at Hotel Indigo Lower East Side New York by IHG. You'll be 2.1 km (1.3 mi) from Brooklyn Bridge and 3.4 km (2.1 mi) from Empire State Building. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .Lobby Bar & Café is the hotel's own bar. 800 square feet (74 square metres) of event facilities include 2 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a seasonal outdoor swimming pool and a coffee shop/cafe. To-go breakfast is available daily between 7:00 AM and 11:00 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute drive of this 4.5-property class Manhattan hotel include Madison Square Garden and Barclays Center Brooklyn.

What's nearby

  • Katz's Delicatessen - 1 min walk - 0.1 km
  • Lower East Side Tenement Museum - 6 min walk - 0.6 km
  • Orchard Street Shopping District - 6 min walk - 0.6 km
  • Manhattan Bridge - 11 min walk - 1.0 km
  • New York University - 13 min walk - 1.1 km

Getting around

  • 2 Av. Station - 3 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy International Airport (JFK) - 55 min drive

Restaurants

  • ‪Katz's Delicatessen - ‬1 min walk
  • ‪Mr. Purple - ‬2 min walk
  • ‪Arlene's Grocery - ‬1 min walk
  • ‪Pianos - ‬1 min walk
  • ‪The Skinny Bar and Lounge - ‬1 min walk

About this property

Hotel Indigo Lower East Side New York by IHG

Hotel Indigo Lower East Side New York by IHG offers its guests a 24-hour fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Indigo Lower East Side New York by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star New York hotel is smoke free.

  • 294 guestrooms or units
  • 26 levels
  • 800 sq ft of conference space
  • 74 sq. m of conference space
  • Built in 2015
  • Deli
  • Terrace on the roof
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Pool or billiards table
  • Corner/local shop
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Dining venue
Hotel Indigo Lower East Side New York by IHG offers 294 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 70 per day)
  • Limited on-site self parking

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 5 to 25 for adults and USD 5 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Lobby Bar & Café
  • Mr. Purple

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 800 square feet of conference space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym

More

  • 26 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2015
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per night, plus a deposit of USD 75.00 per stay
  • Maximum 1 pets
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 41.31 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 5 to 25 for adults and USD 5 to 25 for children
  • Self-parking fee: USD 70.00 per day
  • Pet deposit: USD 75.00 per stay
  • Pet fee: USD 75 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and Carte Blanche. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York By Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York by IHG Hotel
Hotel Indigo Lower East Side New York an IHG Hotel
Hotel Indigo Lower East Side New York by IHG New York
Hotel Indigo Lower East Side New York by IHG Hotel New York

Frequently asked questions

What is the cancellation policy at Hotel Indigo Lower East Side New York by IHG?

Hotel Indigo Lower East Side New York by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Indigo Lower East Side New York by IHG?

As of 27 May 2026, prices found for a 1-night stay for 2 adults at Hotel Indigo Lower East Side New York by IHG on 31 May 2026 start from NZ$370, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Indigo Lower East Side New York by IHG?

Yep, Hotel Indigo Lower East Side New York by IHG has a self car park for USD 70.00 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Hotel Indigo Lower East Side New York by IHG?

The closest beach to Hotel Indigo Lower East Side New York by IHG is Coney Island Beach (16.8 km).

Does Hotel Indigo Lower East Side New York by IHG have a pool?

Hotel Indigo Lower East Side New York by IHG has a seasonal outdoor pool. The pool is open from June to September.

What makes Hotel Indigo Lower East Side New York by IHG a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Indigo Lower East Side New York by IHG.

Is Hotel Indigo Lower East Side New York by IHG family-friendly?

You bet! With amenities such as a corner/local shop and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hotel Indigo Lower East Side New York by IHG is a hit with families.

Does Hotel Indigo Lower East Side New York by IHG serve breakfast?

You bet, to-go breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Hotel Indigo Lower East Side New York by IHG?

No, Hotel Indigo Lower East Side New York by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Indigo Lower East Side New York by IHG?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Indigo Lower East Side New York by IHG?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Indigo Lower East Side New York by IHG?

Furry friends are welcome at Hotel Indigo Lower East Side New York by IHG, with food and water bowls on offer. Just so you know, there's a limit of one pet.

Hotel Indigo Lower East Side New York by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1102 out of 2032 reviews
Rating 8 - Good. 441 out of 2032 reviews
Rating 6 - Okay. 254 out of 2032 reviews
Rating 4 - Poor. 115 out of 2032 reviews
Rating 2 - Terrible. 120 out of 2032 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stewart

Stayed 3 nights in Feb 2026

2/10 Terrible

Irene

Business traveller
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
First of all, I'm not a picky person and pretty laid back. The evening staff is rude and does not care at all about the guests. There was a crazy physical fight in the room across from us at 2 in the morning which ended up with cops investigating and the guest slamming on our door several times. I called the front desk and she seemed really annoyed, sighed, no apology, and just said to wait and security is on the way. This continued for almost 2 hours... I asked for a room change, and she just said to check online. I was shocked that there was no accountability, or hospitality from the staff here. I mean I guess it's just New York? Of course we wern't able to change our rooms online. I ended up paying for the rest of my stay at a different hotel. Disappointed with the service. I have all the footage from this night and will be uploading them.
Stayed 13 nights in Feb 2026

10/10 Excellent

Isabelle

Liked: Cleanliness, amenities, property conditions & facilities
I truly appreciated the warm welcome and allowing me to have an early check-in, so that I can make in time to my tour. The room's view was fabulous from the 18th floor. The room and bathroom were nice and clean. I'd stay again.
Stayed 1 night in Feb 2026

4/10 Poor

Hazela

Stayed 3 nights in Feb 2026

10/10 Excellent

Shar

Stayed 5 nights in Feb 2026

10/10 Excellent

Maria Victoria

Travelled with group
Liked: Cleanliness, staff & service, amenities
Mr. Purple, restaurant in the hotel had great food, music and vibe. Room was clean bed was comfy. Great rain shower too!
Stayed 1 night in Feb 2026

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Perfect
Stayed 2 nights in Feb 2026

8/10 Good

Jocelyn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Check in was quick and easy. Room was clean and the beds were comfortable
Stayed 1 night in Feb 2026

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities
Avoid this hotel at all costs if staying on the weekends. A very loud 15th floor nightclub makes it almost impossible to get any sleep.
Stayed 2 nights in Feb 2026

6/10 Okay

Kevin

Stayed 2 nights in Jan 2026

10/10 Excellent

Mara

Stayed 3 nights in Feb 2026

2/10 Terrible

Jean

Travelled with partner
Disliked: Amenities, property conditions & facilities
I had to change rooms twice because even though I paid for a quiet room on my floor, I was put in two different rooms right above the club. The receptionist was rude to me. When I asked to be helped for the third time the room they put us in was quiet on Thursday night and then on Friday night the music went till four in the morning and it was on the third floor. Do not stay at this hotel if you want to get any kind of sleep.
Stayed 2 nights in Feb 2026

10/10 Excellent

Tawana

Stayed 1 night in Feb 2026

8/10 Good

Leslie, carpinteria

Travelled with partner
Liked: Amenities
The staff was super accommodating !
Stayed 5 nights in Feb 2026

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Good location, trendy hotel, large room
Stayed 1 night in Nov 2025

10/10 Excellent

Kenny

Stayed 3 nights in Feb 2026

10/10 Excellent

Yufeng

Liked: Cleanliness, staff & service, amenities
Location is fun, pool excellent gym
Stayed 2 nights in Nov 2025

10/10 Excellent

Danielle

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Front desk staff were fabulous. We had a corner room with 4 windows and plenty of space for our family of four. Room was clean and well appointed. Thank you for a great stay in NYC. Location was great for exploring Chinatown, Little Italy and SoHo.
Stayed 1 night in Feb 2026

10/10 Excellent

Xiaowei, Carmel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location and price
Stayed 3 nights in Oct 2025

2/10 Terrible

Babak

Disliked: Cleanliness, amenities, property conditions & facilities
Unhelpful staff, refused to explain charges that were made after check out. When I asked the person on the phone to break down the charges and explain what they were for he hung up on me. Look elsewhere friends this was not a nice experience
Stayed 2 nights in Feb 2026

2/10 Terrible

Carrie

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
I paid for an upper level premium room but I was supplied with a lower level room right under a night club that was open until 4 am each night. The room was dirty, the promised mini bar (where I had a credit) was completely empty, tv controller was missing. Music noise was constant and unyielding. Staff was made aware of the issue.
Dirty public elevators that are shared with the nightclub, smelled of pot
Stayed 3 nights in Feb 2026

10/10 Excellent

Shiou der

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
A great location for a comfy place to be! 😘
Stayed 2 nights in Jan 2026

10/10 Excellent

Lloyd

Stayed 2 nights in Feb 2026

10/10 Excellent

Cheryl

Stayed 4 nights in Feb 2026

8/10 Good

Eyal

Stayed 1 night in Jan 2026