Romana Hotel - NYC

2.0 star property
Hotel in Long Island City with fitness centre and 24-hour front desk

Photo gallery for Romana Hotel - NYC

Lobby
View from property
Free cots/infant beds, free WiFi, bed sheets, alarm clocks
Arcade
Lobby

Reviews

6.8 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Business services
The current price is NZ$309
includes taxes & fees
5 Jan - 6 Jan 2026

Explore the area

View map
38-59 12th Street, Long Island City, NY, 11101
  • Place, Queensbridge Park
    ‪5 min walk‬
  • Place, Gantry Plaza State Park
    ‪11 min walk‬
  • Place, Memorial Sloan-Kettering Cancer Center
    ‪4 min drive‬
  • Airport, New York, NY (JFK-John F. Kennedy Intl.)
    ‪29 min drive‬

Room options

Twin Room, Multiple Beds, Non Smoking

Highlights

Connecting rooms available
Free cots/infant beds
Flat-screen TV
Coffee/tea maker
Daily housekeeping
Wardrobe
  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds

Double Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Flat-screen TV
Coffee/tea maker
Daily housekeeping
Wardrobe
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Long Island City

At Romana Hotel - NYC you'll be 4.1 km (2.6 mi) from 5th Avenue and 4.3 km (2.7 mi) from Central Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas and a fitness centre, and has a 24-hour front desk. Other amenities include multilingual staff and a lift. .With a stay at this Queens hotel, you'll be 5 km (3.1 mi) from Empire State Building and 4.9 km (3.1 mi) from Columbus Circle.

What's nearby

  • Queensbridge Park - 5 min walk - 0.5 km
  • The Foundry - 10 min walk - 0.9 km
  • Gantry Plaza State Park - 11 min walk - 1.0 km
  • Memorial Sloan-Kettering Cancer Center - 4 min drive - 2.1 km
  • NewYork-Presbyterian / Weill Cornell Medical Center - 4 min drive - 2.1 km

Getting around

  • Long Island City Hunterspoint Avenue Station - 3 min drive
  • 21 St. - Queensbridge Station - 5 min walk
  • LaGuardia Airport (LGA) - 22 min drive

Restaurants

  • ‪The Buffs - ‬3 min walk
  • ‪Wendy's - ‬4 min walk
  • ‪Taco Bell - ‬4 min walk
  • ‪Island Foodie - ‬1 min walk
  • ‪Joe Coffee Company - ‬7 min walk

About this property

Romana Hotel - NYC

Hotel in Long Island City with fitness centre and 24-hour front desk
Romana Hotel - NYC offers its guests a fitness centre, multilingual staff, and a lift. Public spaces have free WiFi.

This Long Island City hotel is smoke free.

  • 152 guestrooms or units
  • 11 levels
  • Conference rooms
  • Built in 2014
  • Front desk (24 hours)
  • Staff members are multilingual
  • Lift
  • No smoking on site
Romana Hotel - NYC offers 152 accommodations with coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. This Long Island City hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Gym

Family friendly

  • In-room cot

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 11 floors
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay
  • Service fee: USD 15 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions and masks are required in public areas for unvaccinated guests. This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham) guidelines.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Howard Johnson Long Island City Hotel
Howard Johnson Long Island City
Howard Johnson Long Island City New York
Howard Johnson Wyndham Long Island City Hotel
Howard Johnson Wyndham Long Island City
Howard Johnson Long City
Romana Hotel
Romana Hotel - NYC Hotel
Romana Hotel - NYC Long Island City
Romana Hotel - NYC Hotel Long Island City
Howard Johnson by Wyndham Long Island City

Frequently asked questions

Is there a free airport shuttle available at Romana Hotel - NYC?

No, Romana Hotel - NYC does not offer an airport shuttle service.

How much does it cost to stay at Romana Hotel - NYC?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Romana Hotel - NYC on 5 Jan 2026 start from NZ$282.67, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time are check-in & check-out at Romana Hotel - NYC?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Romana Hotel - NYC?

No, pets are not allowed.

Romana Hotel - NYC Reviews

Reviews

6.8
Rating 10 - Excellent. 199 out of 1015 reviews
Rating 8 - Good. 372 out of 1015 reviews
Rating 6 - Okay. 202 out of 1015 reviews
Rating 4 - Poor. 102 out of 1015 reviews
Rating 2 - Terrible. 140 out of 1015 reviews

7.2/10

Cleanliness

7.0/10

Staff & service

6.4/10

Amenities

7.0/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Xu

Travelled with partner, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On September 12, 2025, I had a confirmed booking with this hotel. When I arrived in New York at 11:59 PM i have my flight ticket as proof, the hotel refused to check me in, saying they could not find my information. A few days later, the system falsely updated my booking to show that I had “checked in and checked out,” but in reality, I never stayed at the property. I was still charged the full amount of $413.89.
Stayed 2 nights in Sep 2025

4/10 Poor

Ethan

Stayed 1 night in Sep 2025

10/10 Excellent

Andre

Liked: Cleanliness, amenities, property conditions & facilities
Really good!
Stayed 2 nights in Sep 2025

2/10 Terrible

Jordan Breanne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They would not answer any phone calls or messages leading up to my stay. They "gave away" my room the first night. No one cleaned our room. They rushed us to checkout 45 minutes early. Worst hotel experience i have ever had.
Stayed 3 nights in Sep 2025

4/10 Poor

Nuttasit

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

4/10 Poor

Melissa

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The walk from the subway to the hotel felt very unsafe and the hotel itself doesn't even have a sign. The room looked like it was under construction. There was paint on the floor and the closet wasn't finished. There was no hair dryer, luggage rack, or wardrobe. The bed was on 2 sheets of plywood. The toilet in my room was making a hissing sound the entire stay. The check in process took at least 20 minutes, and during that time, another hotel guest was yelling for the manager. I ended up taking ubers because of the safety concerns. Poor experience.
Stayed 1 night in Sep 2025

8/10 Good

Jamie

Liked: Cleanliness, property conditions & facilities, room comfort

I love Queens

Comfortable bed. Nice hot shower. Just blocks from the F train and 2 good bodegas nearby.
Stayed 2 nights in Sep 2025

2/10 Terrible

KALILA

Stayed 3 nights in Sep 2025

2/10 Terrible

sirine

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply a trash ! Stayed there 4nights couldnt sleep . Drunk people saying f words speaking out loud . Be safe don’t stay there !!!
Stayed 4 nights in Sep 2025

2/10 Terrible

Pedro

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

4/10 Poor

Laura

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
The walk from the subway to the hotel felt very unsafe. The room was unfinished with what looked like construction dust and debris on the floor. The walls weren't fully painted and the closet wasn't fully built. One of the lamps wasn't working so it was very dark. There was no hair dryer or luggage holder, so my only option was to put my suitcase on the dresser. There was no desk in the room to work at. There was only one staff member at check in, so the line took more than 20 minutes to process and wait for my turn to check in. At check out, I requested a receipt and was told it would be emailed to me, but it never arrived (which means that now I have to call and follow up - I need it for corporate expenses). My biggest concern was the safety of the area. Very poor experience.
Stayed 1 night in Sep 2025

4/10 Poor

Alix

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
they did not clean the room as requested! the place was going under renovations! The neighborhood sucked!!!
Stayed 3 nights in Sep 2025

2/10 Terrible

Talgat

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
At the very beginning, the check-in process took a very long time. Then, when we received the keys and entered the room, it was terribly dirty — they hadn’t even cleaned after the previous guests. We asked for another room, but in both the room and the hotel there was no hot drinking water, and the water dispensers were not working. On the second day, the door lock broke. The door couldn’t be opened from the inside. Before leaving, we asked them to fix the lock, but when we returned in the evening, it was still broken. There was no one at the reception, and we had to search for staff and call them. The locker was also broken. We were forced to leave the door open overnight. Only a day before check-out did they finally fix the lock. This was the worst hotel ever. I absolutely do not recommend it — the staff couldn’t care less about the guests’ well-being.
Stayed 3 nights in Sep 2025

2/10 Terrible

Derrick

Stayed 1 night in Aug 2025

10/10 Excellent

Nagaraju

Liked: Property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Silvia

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Sep 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor management of a hotel in a rough area

This place is poorly managed. The room didn't even have a shower curtain. How does that get overlooked?
Stayed 3 nights in Sep 2025

2/10 Terrible

Valerie

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Nope!

This "hotel" is to be redone completely. Let's start with the check-in. The young man at the reception (not particularly friendly or welcoming) asked me to show him my receipt with Hotel.com. Should they not have that already?? First time ever that I book with a third-party site and the hotel wants to see proof of payment. Then the room: clean, yes, but with splatters of paint all over the floor, the fridge did not work, the toilet might have been cleaned or not, hard to say, no spigot on the faucet, splashing water all over. Best of the best: the mattress lays on a plank of plywood, and the pillows (one per person) are super small. The TV: you have either to pay for everything or log in if you have already Netflix or Amazon. Then, there was not one garbage bin in the room. On the following day, a family member checked in in another room. Her bed consisted of 3 mattresses piled on on top of each other, but the room was clean, and it would have been OK for one night, but then we saw that the bathroom floor was covered in water, caused by a leak from the toilet. We called the reception, and were curtly advised that there is no other room available. We went down to the reception and miraculously were given a key for another room. This room was similar to ours (plywood bedframe etc.), but on top of it, there was no curtain for the bathtub. We gave up and our family member decided to stay there. In a nutshell: good for young backpack travelers, bad for families and older people!
Stayed 2 nights in Sep 2025

2/10 Terrible

Yingjie

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Honestly, it is the worst hotel I’ve ever stayed. There is no wardrobe, no clothes hangers, no hair dryer and no iron! No any drinks and food! You need to go out to buy everything you need. The AC is not working well so that the room is very hot and noisy! There is no service at all! The staff said they will let the technician check the AC and may consider change a room for us tomorrow. They just gave us some excuse and would not like to handle my issue. They did not come to fix the AC the next day. And they said there is a fitness center in the hotel and dinning room. It is a total lier! No! There is nothing you can find.I was very disappointed at this hotel.
Stayed 2 nights in Sep 2025

2/10 Terrible

Paul, Suss

Disliked: Cleanliness, property conditions & facilities
It could have been better
Stayed 1 night in Sep 2025

2/10 Terrible

John

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2025

6/10 Okay

Benjamin

Stayed 1 night in Sep 2025

4/10 Poor

FNU

Travelled with partner
Disliked: Cleanliness, amenities
Room was third class wash taps and shower was not perfectly work no facility not even water or coffe noisy because they are trying to fix things but it was smelling and worst hotel experience I had in my life
Stayed 1 night in Sep 2025

6/10 Okay

Ethan

Liked: Amenities
Disliked: Staff & service
Stayed 2 nights in Aug 2025

2/10 Terrible

Ghulam

Stayed 1 night in Sep 2025