Sheraton New York Times Square Hotel

4.0 star property

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Bar (on property)
55-inch flat-screen TV with cable channels, TV, pay films
Premium bedding, pillow-top beds, in-room safe, desk
Fitness facility

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is NZ$384
includes taxes & fees
25 May - 26 May

Explore the area

View map
811 7th Ave, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, Newark Liberty Intl. Airport (EWR)
    ‪38 min drive‬

Room options

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(285 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed

7.6 out of 10
Good
(169 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(532 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.4 out of 10
Good
(30 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

7.2 out of 10
Good
(217 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, City View

7.8 out of 10
Good
(56 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(36 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.8 out of 10
Good
(31 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

You may also like

About the area

New York

Sheraton New York Times Square Hotel places you in the centre of New York, steps from Broadway and within a short 5-minute stroll of Rockefeller Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, Hudson Market, serves American cuisine and is open for breakfast. 36000 square feet (3344 square metres) of event facilities include 33 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a short walk walk of this 4-property class Manhattan hotel include Times Square and Carnegie Hall.

What's nearby

  • Broadway - 1 min walk - 0.1 km
  • Broadway Theatre - 1 min walk - 0.2 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Times Square - 5 min walk - 0.4 km
  • Central Park - 8 min walk - 0.7 km

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Hudson Market - ‬1 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Sheraton New York Lobby - ‬1 min walk

About this property

Sheraton New York Times Square Hotel

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Sheraton New York Times Square Hotel?

Sheraton New York Times Square Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of 18 May 2026, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on 25 May 2026 start from NZ$384, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton New York Times Square Hotel?

Yep, Sheraton New York Times Square Hotel has a self car park for USD 75 per day. A self car park is also available, for a fee.

What makes Sheraton New York Times Square Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton New York Times Square Hotel.

Is Sheraton New York Times Square Hotel family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton New York Times Square Hotel is a hit with families.

Does Sheraton New York Times Square Hotel serve breakfast?

Yep, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Sheraton New York Times Square Hotel?

No, Sheraton New York Times Square Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton New York Times Square Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton New York Times Square Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 3031 out of 7975 reviews
Rating 8 - Good. 1749 out of 7975 reviews
Rating 6 - Okay. 1430 out of 7975 reviews
Rating 4 - Poor. 836 out of 7975 reviews
Rating 2 - Terrible. 929 out of 7975 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Jose

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 4 nights in Feb 2026

4/10 Poor

Cheryl

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It took over 40 minutes to check in ( not enough staff- only one person at prime check in time), half of the elevators were not working, the touch screens for most of the elevators were not working. Some other guests had to take the service elevator. Only saw a doorman once in 4 days, and we hailed our own taxi. The room was sub par, black mold in the shower & curtain. TV didn't work half the time. Electrical outlet plates were coming off the wall. The main entrance door was only partially opening. Have stayed here numerous times, will never go back after this visit. Went down hill fast.
The line went almost to the door.
Stayed 4 nights in Feb 2026

10/10 Excellent

Lazaro Yasmany

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Good hotel and bests location, high recommended
Stayed 3 nights in Feb 2026

10/10 Excellent

Dorothy Cecilia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel was clean, staff members were pleasant and helpful, great location. I would definitely stay there again.
Stayed 3 nights in Feb 2026

10/10 Excellent

Kenwan Jamaal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The first room had some imperfections but with a quick visit to the front desk i was accommodated with a new room
Stayed 3 nights in Feb 2026

8/10 Good

Sheri

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The room was nice and clean with friendly staff.
Stayed 4 nights in Feb 2026

4/10 Poor

James, Pasadena

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
The whole place is chaos. Lobby is always packed, long lines for elevators. Needed an extra blanket for the room but the phone didn’t work so had to go downstairs, then it took a long time for them to deliver it. Waited over 20 minutes to get an elevator to go downstairs one morning. The concierge didn’t come to work one morning so I couldn’t get my complementary museum tickets. Rooms were ok but place is too crazy and poorly run.
Stayed 4 nights in Feb 2026

8/10 Good

Lynn

Liked: Cleanliness
Staff was courteous and we were happy with the accommodations. Thank you!
Stayed 3 nights in Jan 2026

10/10 Excellent

Bryan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This was by far the best trip we’ve ever taken! Flights were great, hotel was great, NYC was amazing and the personal driver Indie was the BEST!!!
Stayed 4 nights in Feb 2026

8/10 Good

Julie, Plymouth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff. Nice rooms, beds are too high though.
Stayed 2 nights in Feb 2026

10/10 Excellent

Ronald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very nice hotel, well located
Stayed 3 nights in Feb 2026

8/10 Good

Keith

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and bed was very comfortable. The decor is outdated and I didn’t use any of the facilities at the hotel. I’m very easy when it comes to my room. My main concern is is it clean and is it comfortable and it was.
Stayed 3 nights in Feb 2026

8/10 Good

Mark Lee, Jefferson City

Travelled with family
Liked: Cleanliness, property conditions & facilities
Spotless room. Friendly staff.
Stayed 3 nights in Feb 2026

10/10 Excellent

Jennifer

Stayed 4 nights in Feb 2026

10/10 Excellent

Scylla

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great customer service, room was clean and spacious for New York. Being on a high floor meant waiting for the elevator so plan extra time for that.
Stayed 3 nights in Feb 2026

8/10 Good

Lorraine

Excellent location and staff. Lifts let it down as always have to wait long periods which was annoying
Stayed 3 nights in Feb 2026

6/10 Okay

Beata

Travelled with family
Liked: Property conditions & facilities
It’s very good Location, but they obviously very busy and some of the workers aren’t very nice
Stayed 3 nights in Feb 2026

2/10 Terrible

jose roberto

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Horrible check in , 2 hours. Twice wrong rooms for a guest with disabilities. Elevators cannot keep up with demand. 40 wait. It is a franchise so they don’t care
Stayed 4 nights in Feb 2026

2/10 Terrible

Katrina

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Staff were amazing but the elevators in this hotel are enough for me to never stay there again. It’s a system where you select your floor on a keypad and it queues you to a specific elevator. Sounds like an efficient process until you realize you’re going to wait 20+ minutes to get on that specific elevator. The worst was when we were leaving from the 42nd floor. Every elevator that finally stopped was packed from picking up people on floors above that we couldn’t get on with our luggage. So if you don’t get on, you have to start your queue again. We were going to miss our flight after waiting over a half hour so a kind housekeeping staff working on our floor let us go down a service elevator to try and help us. Waiting for elevators took so much time away from our trip. I’ll never do that again.
Stayed 2 nights in Feb 2026

2/10 Terrible

Talli

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
One of the rooms was dirty, mold, beard hair that was never cleaned. It was an accessible room & the drain didn't work & with the 1st shower of the trip, it flooded water onto the carpet in the room. The elevators only worked about 25% of the time and we were on the 28th floor. We had to take the service elevators that the employees used. With any complaint, they stated that since it was a 3rd party booking through Expedia, we would have to talk to Expedia to get anything done or money back.
Stayed 3 nights in Feb 2026

10/10 Excellent

Ana Cecilia Salcedo

Stayed 2 nights in Feb 2026

10/10 Excellent

Sheronda

Stayed 3 nights in Jan 2026

10/10 Excellent

Carlos

Stayed 3 nights in Jan 2026

10/10 Excellent

George Adly

Stayed 3 nights in Feb 2026

8/10 Good

Lily

Travelled with partner
Liked: Cleanliness, amenities
Nice hotel and welcoming staff. Nice price and very close to Times Square. Unfortunately our elevator and front door had issues our whole stay but other than that it was great.
Stayed 3 nights in Feb 2026