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Sheraton New York Times Square Hotel

4.0 star property

Photo gallery for Sheraton New York Times Square Hotel

Exterior
Fitness facility
Bar (on property)
Premium bedding, pillow-top beds, in-room safe, desk
55-inch flat-screen TV with cable channels, TV, pay films

Reviews

7.4 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
The current price is NZ$361
includes taxes & fees
22 Mar - 23 Mar

Explore the area

View map
811 7th Ave, New York, NY, 10019
  • Place, Broadway
    ‪1 min walk‬
  • Place, Rockefeller Center
    ‪3 min walk‬
  • Place, Times Square
    ‪5 min walk‬
  • Airport, New York, NY (LGA-LaGuardia)
    ‪29 min drive‬

Room options

Traditional Room, 1 Queen Bed

7.8 out of 10
Good
(267 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Traditional Room, 1 King Bed

7.6 out of 10
Good
(158 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room, 2 Double Beds

7.4 out of 10
Good
(490 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed

7.4 out of 10
Good
(28 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds

7.2 out of 10
Good
(202 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Premier Room, 1 King Bed, City View

8.0 out of 10
Very good
(52 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Premier Room, 2 Double Beds, City View

7.4 out of 10
Good
(29 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed

  • City view
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds

  • City view
  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Executive Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Traditional Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

7.6 out of 10
Good
(25 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Traditional Room, 1 Queen Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

New York

Sheraton New York Times Square Hotel places you in the centre of New York, steps from Broadway and within a short 5-minute stroll of Rockefeller Center. Highlights at this hotel include a restaurant, a 24-hour gym and a bar/lounge. .The café, Hudson Market, serves American cuisine and is open for breakfast. 36000 square feet (3344 square metres) of event facilities include 33 meeting rooms and a conference centre, and other business amenities include a business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 11:00 AM and on weekends between 7:00 AM and 11:30 AM. There's also the convenience of self parking. .Attractions within a short walk walk of this 4-property class Manhattan hotel include Times Square and Carnegie Hall.

What's nearby

  • Broadway Theatre - 1 min walk - 0.0 km
  • Broadway - 1 min walk - 0.1 km
  • Rockefeller Center - 3 min walk - 0.3 km
  • Times Square - 5 min walk - 0.4 km
  • Central Park - 8 min walk - 0.7 km

Getting around

  • 7 Av. Station (E 53rd St.) - 1 min walk
  • Grand Central - 42 St. Station - 18 min walk
  • LaGuardia Airport (LGA) - 37 min drive

Restaurants

  • ‪Shake Shack - ‬2 min walk
  • ‪Hudson Market - ‬1 min walk
  • ‪La Grande Boucherie - ‬2 min walk
  • ‪Famous Original Ray's Pizza - ‬1 min walk
  • ‪Faces & Names - ‬2 min walk

About this property

Sheraton New York Times Square Hotel

Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and 33 meeting rooms are available.

Public spaces have free WiFi. Event space at this hotel measures 36000 square feet (3344 square metres) and includes a conference centre. A 24-hour fitness centre, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Sheraton New York Times Square Hotel. Parking is available for a fee.

This 4-star New York hotel is smoke free.

  • 1780 guestrooms or units
  • 50 levels
  • 1962 buildings
  • 36000 sq ft of conference space
  • 3344 sq. m of conference space
  • Deli
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Dining venue
Sheraton New York Times Square Hotel offers 1780 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (USD 19.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 75 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; USD 35 to 40 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Hudson Market
  • Library Bar
  • Starbucks

Things to do

  • 24-hour gym
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 33 meeting rooms
  • Business centre
  • Conference centre (36,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lift
  • Low-height counter and sink
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Phone accessibility kit
  • Raised toilet seat
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1,962 buildings
  • 50 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 40.16 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 35 to 40 per person
  • Fee for in-room wireless Internet: USD 19.95 per day (rates may vary)
  • Self-parking fee: USD 75 per day
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International and Union Pay. Cash is not accepted. Only bookings from non-local guests are accepted. Guests whose residence is within 62 mi (100 km) of the property will not be allowed to check in. For guests' safety, the property includes a fire extinguisher in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton New York Times Square
New York Times Square Sheraton
Sheraton New York City
Sheraton Hotel New York Times Square
Sheraton New York Times Square
Sheraton New York Times Square Hotel
New York City Sheraton
Sheraton Hotel New York
Sheraton New York Times Square
Sheraton New York Hotel & Towers
Sheraton New York Hotel And Towers
Sheraton New York Towers
Sheraton New York Times Square Hotel Hotel
Sheraton New York Times Square Hotel New York
Sheraton New York Times Square Hotel Hotel New York

Frequently asked questions

What is the cancellation policy at Sheraton New York Times Square Hotel?

Sheraton New York Times Square Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Sheraton New York Times Square Hotel?

As of 9 Mar 2026, prices found for a 1-night stay for 2 adults at Sheraton New York Times Square Hotel on 22 Mar 2026 start from NZ$361, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Sheraton New York Times Square Hotel?

Yep, Sheraton New York Times Square Hotel has a self car park for USD 75 per day. A self car park is also available, for a fee.

What makes Sheraton New York Times Square Hotel a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Sheraton New York Times Square Hotel.

Is Sheraton New York Times Square Hotel family-friendly?

You bet! With amenities such as a corner/local shop and a deli, as well as free infant beds in the guestrooms, it's no surprise that Sheraton New York Times Square Hotel is a hit with families.

Does Sheraton New York Times Square Hotel serve breakfast?

Yep, buffet brekkie is served weekdays between 6:30 AM and 11:00 AM and weekends from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Sheraton New York Times Square Hotel?

No, Sheraton New York Times Square Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Sheraton New York Times Square Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Sheraton New York Times Square Hotel?

Check-in begins at 4 PM. Check-out time is 11:00 AM.

Sheraton New York Times Square Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 2615 out of 7124 reviews
Rating 8 - Good. 1569 out of 7124 reviews
Rating 6 - Okay. 1307 out of 7124 reviews
Rating 4 - Poor. 779 out of 7124 reviews
Rating 2 - Terrible. 854 out of 7124 reviews

7.8/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

10/10 Excellent

John

Stayed 7 nights in Dec 2025

10/10 Excellent

Jason

Liked: Property conditions & facilities
Great location. Clean, comfy, no problems.
Stayed 3 nights in Dec 2025

4/10 Poor

Christopher

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Location was good, room was fine. However, the lines for elevators were ridiculous and the wait to get in for breakfast was so long we weren’t able to have the breakfast we paid for.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jake

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Geaet
Stayed 1 night in Nov 2025

10/10 Excellent

Nicolas Karl

Stayed 3 nights in Nov 2025

10/10 Excellent

gabriel

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Nov 2025

10/10 Excellent

Kendra

Liked: Staff & service, amenities, property conditions & facilities
Very nice would stay here again
Stayed 3 nights in Nov 2025

2/10 Terrible

Crystal

I’ve stayed at the Sheraton for 20 years. This was the least
Stayed 5 nights in Nov 2025

4/10 Poor

Jennifer

Disliked: Staff & service, property conditions & facilities
Lines were very long for check-in, for the elevators and food service. The lobby was under construction so that it was not a customer-friendly space. And a taxi, which was solicited for us at the hotel, took us to the airport and charged us twice the rate we should have been charged. We have stayed in the hotel before because of the terrific location, but will not be returning.
Stayed 3 nights in Dec 2025

6/10 Okay

Cynthia

Travelled with family
Disliked: Cleanliness
We got to the hotel around 1, I was told we would get a call when the room was ready and never did. Came back to the hotel around 8 and was told the first guy changed the room type and that they didn’t have a double room available but they were able to fix it right away. Room was really small but had everything we needed, older hotel but it was ok. The location was great. We were able to walk to everything.
Stayed 2 nights in Dec 2025

8/10 Good

Jorge

Liked: Cleanliness, amenities, property conditions & facilities
Great location walking distance to a lot of things
Stayed 4 nights in Nov 2025

2/10 Terrible

raymond

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I could not check in.... Had to change in hallway to just make my dinner reservation.... Not enough staff.. and quite honestly was the worst stay ive had .. I travel a fair share Room was size of a closet. Air did not work..... There was a 3 hour wait to check in
Stayed 1 night in Dec 2025

6/10 Okay

Aryon

The rooms need to be updated a bit. Beds are not super comfortableThe elevators are horrible!! There were 10 elevators and only 2-3 operable. There was constantly a crowd waiting.
Stayed 3 nights in Dec 2025

4/10 Poor

Marisa

Stayed 2 nights in Dec 2025

4/10 Poor

Amanda

Travelled with family
Disliked: Amenities
For the amount of money I paid for the room we stood in line for 45 mins to check in which made us late and miss our broadway show. The faucet in the bathroom was leaking, there was no refrigerator or microwave in the rooms nor were there at the least the little tiny accommodative shampoo and conditioner in the shower Highly unlikely to stay here ever again
Stayed 1 night in Dec 2025

6/10 Okay

Nancy, Lithia

Stayed 3 nights in Nov 2025

10/10 Excellent

Christina, Santa Rosa

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location for all of my favorite things to do. Luckily got the 48th floor and the elevators for floors 20 up have the least traffic. Room was great and all service received was good. One of my best visits to NY!
Stayed 3 nights in Dec 2025

6/10 Okay

Giovanni

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Uncomfortable pillows, not a lot of hot water in shower and was given one bed when two were requested. Staff was friendly
Stayed 2 nights in Dec 2025

6/10 Okay

Micha el

Stayed 3 nights in Nov 2025

4/10 Poor

Elaine

Travelled with family
Disliked: Staff & service, property conditions & facilities
Check in was poor. Room not ready at 4:00 pm. Nothing opened at 4:00 to 4:30 to get food, water etc. No seating in entire lobby. No garbage pails anywhere in lobby. Rooms not ready at check in and charging $6.00 a bag with concierge to store bag is unacceptable. Will not return.
Stayed 1 night in Dec 2025

10/10 Excellent

Raymond

Stayed 3 nights in Dec 2025

10/10 Excellent

Rachael

Stayed 3 nights in Nov 2025

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was supposed to be an exciting family trip, but the Sheraton Midtown made it the worst hotel experience I’ve ever had. We booked Saturday night and spent 4 to 5 hours between Expedia and the hotel trying to add Friday night. No one could figure out how to keep us in the same room both nights. That should have been the warning sign. When we arrived on Saturday, the hotel could only find one of our reservations even though my Expedia confirmation clearly showed two rooms and a request for connecting rooms. That mess ate up at least an hour. The bag check line was another hour. Our rooms weren’t ready until 330 and 430 PM. I’ve never had to wait past 4 PM for a room, and it threw off everything we had planned. This wasn’t just a short staffing issue. The entire operation felt gutted of anyone capable of handling even basic requests. For a one night stay that cost us 2500 dollars, the service and competence were nowhere to be found. The line for coffee and grab and go breakfast took 45 minutes. The bag check line the day we left took another 45 minutes, and we had to pay a third party company for it. Despite booking months in advance and requesting connecting rooms, we ended up nine floors apart. The elevators were painfully slow. There wasn’t even a concierge available at 4 PM on Saturday. The location is the only thing this place has going for it. Everything else was a disaster. I wouldn’t stay here again for work or for pleasure. Every simple task took 45 to 60 minute
Stayed 1 night in Dec 2025

6/10 Okay

Hajiga'al

Service at front desk. The employees at the front desk were not welcoming
Stayed 2 nights in Oct 2025

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel down in Manhattan close to Broadway and Times square.
Stayed 4 nights in Oct 2025