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4.5 out of 5

"Lovely place to stay - comfortable beds and very easy " More

By a verified traveller on Sun 03 Mar 2024

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Hotel Description

A luxury stay in the heart of Wellington awaits you at DoubleTree by Hilton Wellington. Within steps you'll find Wellington Central Business District and Te Papa within a 15-minute stroll. Highlights at this Art Deco hotel include a restaurant, a 24-hour gym, and a bar/lounge.

The restaurant, Spring, serves international cuisine and is open for breakfast and dinner. Other amenities include free WiFi in public areas, a gym, and a coffee shop/cafe. Buffet breakfast is available on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM. There's also the convenience of self parking.

Attractions within a 10-minute drive of this 4.5-star Wellington CBD hotel include Cuba Street Mall and Interislander Ferry Terminal.

Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$143* Per night/room 14 Apr. - 15 Apr.

Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Apartment, 2 Bedrooms

Bed Count 2 King Beds Maximum Occupancy 4 Max

Junior Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Superior Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed, Accessible

Bed Count 1 King Bed Maximum Occupancy 2 Max

DoubleTree by Hilton Wellington ratings based on 226 Verified Reviews

Review Summary
4.5 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for DoubleTree by Hilton Wellington

Everyone (116) Couples (51) Family (42)
5 out of 5
Lovely place to stay - comfortable beds and very easy

Posted by on 3 Mar. 2024

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5 out of 5
A luxurious feel, beautifully appointed in a central, easy acess part of Wellington. The room was very quiet, good security and all of the staff friendly, helpful and smiling! Everything was immaculate and I have no hesitation in recommending the Doubletree Hilton.

Posted by on 11 Feb. 2024

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Comment from Hotel Management

12 Feb. 2024 by Marcos

Thank you so much for your glowing review! We're thrilled to hear that you enjoyed the luxurious ambiance, central location, and impeccable service during your stay with us at Doubletree by Hilton Wellington. Our team takes great pride in providing a warm and welcoming experience, and it's wonderful to know that you felt well taken care of. We truly appreciate your recommendation and hope to welcome you back again soon for another fantastic stay!

4 out of 5
Great location, lovely beds and quiet at night. Cleaning needs improving under and around beds and staff are ok, however, for quality of hotel, overall service could be improved

Posted by on 29 Jan. 2024

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Comment from Hotel Management

12 Feb. 2024 by Marcos

Thank you for your valuable feedback! We're thrilled to hear you enjoyed our prime location and comfortable beds. Rest assured, we're already working on improving our cleaning standards to ensure every corner shines. We appreciate your insights and hope to welcome you back soon for an even better experience

4 out of 5
Excellent property, clean and despite an old feel, the rooms were up to date. Only issue was though the hotel is being helpful with having bathrooms being disabled accessable (no stepping over anything to access shower), it made the floor around the shower quite dangerous as water would splash everywhere and there was no way of stopping this.

Posted by on 27 Jan. 2024

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Comment from Hotel Management

12 Feb. 2024 by Marcos

Thank you for your glowing review! We're thrilled to hear you found our property excellent and our rooms up to date. We greatly appreciate your feedback regarding the bathroom accessibility and will definitely look into ways to improve safety without compromising convenience. We hope to welcome you back soon for another fantastic stay!

5 out of 5
Excellent stay, beautifully clean and comfortable.

Posted by on 22 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Marcos

Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

5 out of 5

Posted by on 19 Jan. 2024

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Comment from Hotel Management

26 Jan. 2024 by Marcos

Thank you for taking a moment to share your experience. I am very happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

4 out of 5

Posted by on 13 Jan. 2024

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Comment from Hotel Management

14 Jan. 2024 by Marcos

Thank you for taking a moment to share your experience. I am happy to hear you found the DoubleTree by Hilton Wellington to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

3 out of 5

Posted by on 10 Jan. 2024

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Comment from Hotel Management

11 Jan. 2024 by Marcos

Thank you for taking the time to share your experience about your recent stay at our hotel. To better understand your experience and to make the necessary improvements, we would like your assistance in providing us with more specific information about the aspects of your stay that were unsatisfactory. This will greatly help us in identifying the areas that require immediate attention and ensure that similar issues are not repeated in the future (marco.cofre@hilton.com).

4 out of 5
Hard place to find and parking while checking in a bit difficult

Posted by on 24 Dec. 2023

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Comment from Hotel Management

3 Jan. 2024 by Marcos

Thank you for taking a moment to share your experience. Thank you for your feedback. We are doing improvements in how to navigate towards our carpark for it to be easier for our guests.We look forward to welcoming you back to our hotel in the not too distant future!Thank you again for your time and feedback.

3 out of 5
I stayed other cheaper Hotels in WLG and AKL i experience much better hospitality from them than Duale Tree Hilton. It has nice old richer building but 〜 Is this so call the Hilton? Double tree is sutiated in the very handy place. The staffs at restraunt are nice. I am little old lady from Japan.

Posted by on 13 Dec. 2023

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Comment from Hotel Management

3 Jan. 2024 by Marcos

Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. Your comments will help us as we continually work to improve our guest experience. At DoubleTree by Hilton, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future. Thank you again for your time and feedback.

Property Features

Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A 24-hour fitness center, multilingual staff, and concierge services are also featured at the luxury DoubleTree by Hilton Wellington. Parking is available for a fee. This Art Deco Wellington hotel is smoke free.

  • 1 building
  • 107 guestrooms or units
  • 7 levels
  • Built in 1928
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff is multilingual
  • Storage area for luggage
  • Concierge
  • Convenience store
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Family property
  • Soundproofed rooms
  • Grocery/convenience store
  • Laundry facilities

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Self parking (surcharge) , Valet parking (surcharge)

Transport

  • Train station: Wellington Station (0.8 km / 0.5 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

DoubleTree by Hilton Wellington offers 107 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions are featured in guestrooms. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Coffee maker
  • Egyptian cotton linens
  • Down blanket
  • Housekeeping (daily)
  • Weekday newspapers (free)
  • Hair dryer
  • Laptop safe
  • Designer toiletries
  • Telephone
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Wheelchair accessible
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Spring - This restaurant specializes in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at anytime

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).

  • Children stay free
  • Parking height restrictions apply
  • Debit cards
  • Staffed front desk
  • Carbon monoxide detector
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Children stay free - maximum age 11
  • Property is cleaned with disinfectant
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Contactless check-in is available
  • Property follows a brand or regulatory agency's sanitisation guidelines CleanStay (Hilton)
  • Property confirms they are implementing enhanced cleaning measures
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property does not follow sanitisation practices of any association
  • Cashless transactions are available
  • Contactless food service / room service is available
  • Food service has been amended for enhanced safety
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 200 per accommodation, per stay
  • Breakage deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately NZD 20–39 per person
  • Covered self parking fee: NZD 35 per night
  • Late check-out fee: NZD 35 (subject to availability)
  • Credit card charges are subject to a surcharge of 2 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • DoubleTree Hilton Wellington Hotel
  • DoubleTree Hilton Wellington
  • DoubleTree by Hilton Wellington Hotel
  • DoubleTree by Hilton Wellington Wellington
  • DoubleTree by Hilton Wellington Hotel Wellington

You should know

  • Children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.