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Best Western New Kent Hotel

3.0 star property

Photo gallery for Best Western New Kent Hotel

Breakfast, lunch and dinner served
Exterior
Lobby
Reception
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
The current price is NZ$117
includes taxes & fees
25 May - 26 May

Explore the area

View map
Osborne Road Jesmond, Newcastle-upon-Tyne, England, NE2 2TB
  • Place, Jesmond Dene Park
    ‪7 min walk‬
  • Place, University of Newcastle-upon-Tyne
    ‪4 min drive‬
  • Place, Northumbria University
    ‪4 min drive‬
  • Airport, Newcastle (NCL-Newcastle Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(19 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Single Beds, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Triple Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Triple Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

Room amenity

Standard Room, 1 Double Bed, Non Smoking (Cozy Room;Small Room)

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

Best Western New Kent Hotel places you in the centre of Newcastle-upon-Tyne, within just a 15-minute stroll of Jesmond Dene Park and Jesmond Cricket Ground. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk and a garden. Other amenities include dry cleaning/laundry services, free newspapers in the lobby and wedding services. Buffet breakfast is available daily between 7 AM and 9:30 AM. There's also the convenience of limited parking. .Near this 3-property class Jesmond hotel, you'll find St. James' Park.

What's nearby

  • Jesmond Dene Park - 7 min walk - 0.6 km
  • Jesmond Cricket Ground - 13 min walk - 1.2 km
  • Exhibition Park - 17 min walk - 1.5 km
  • University of Newcastle-upon-Tyne - 4 min drive - 1.6 km
  • Northumbria University - 4 min drive - 1.6 km

Getting around

  • Manors Station - 4 min drive
  • West Jesmond Station - 7 min walk
  • Newcastle (NCL-Newcastle Intl.) - 17 min drive

Restaurants

  • ‪Dabbawal Jesmond - ‬10 min walk
  • ‪Pizzeria Francesca - ‬8 min walk
  • ‪Starbucks - ‬5 min walk
  • ‪97 & Social - ‬3 min walk
  • ‪ARLO Bistro & Cafe - ‬9 min walk

About this property

Best Western New Kent Hotel

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Best Western New Kent Hotel also features a garden, complimentary newspapers in the lobby, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Newcastle-upon-Tyne hotel is smoke free.

  • 32 guestrooms or units
  • 2 levels
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Garden
  • Newspapers in lobby (free)
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Best Western New Kent Hotel offers 32 accommodations with a safe and free newspapers. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Newcastle-upon-Tyne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: GBP 13.50 to 13.50 per person
  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: GBP 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 13.50 to 13.50 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western New Kent

Kent Hotel Newcastle Upon Tyne

Best Western New Kent Hotel Hotel

Best Western New Kent Hotel Newcastle-upon-Tyne

Best Western New Kent Hotel Hotel Newcastle-upon-Tyne

Frequently asked questions

Is parking available at Best Western New Kent Hotel?

Yep, Best Western New Kent Hotel has a free self car park. Onsite parking is limited.

How much does it cost to stay at Best Western New Kent Hotel?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Best Western New Kent Hotel on 25 May 2026 start from NZ$117, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Best Western New Kent Hotel?

The closest beach to Best Western New Kent Hotel is Longsands Beach (11.8 km).

Does Best Western New Kent Hotel serve breakfast?

Sure does, buffet breakfast is available daily from 7 AM to 9:30 AM.

Is there a free airport shuttle available at Best Western New Kent Hotel?

No, Best Western New Kent Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Best Western New Kent Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Best Western New Kent Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Best Western New Kent Hotel?

No, only service animals are allowed.

Best Western New Kent Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 175 out of 509 reviews
Rating 8 - Good. 227 out of 509 reviews
Rating 6 - Okay. 74 out of 509 reviews
Rating 4 - Poor. 25 out of 509 reviews
Rating 2 - Terrible. 8 out of 509 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

8/10 Good

Bryan

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and tidy, warm throughout the night which was comfortable. The one thing that was annoying was there was an inch gap under the door which the hall light shone in under the door the whole night.
Stayed 1 night in Feb 2026

8/10 Good

Gavin

Liked: Cleanliness, staff & service, amenities
Hotel was connected to a lovely indian streetfood restaurant.
Stayed 2 nights in Feb 2026

10/10 Excellent

Maria, Halifax

Stayed 1 night in Feb 2026

8/10 Good

john

Stayed 1 night in Jan 2026

4/10 Poor

Jo

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Room 19 cold, radiator off bed hard as were pillows Room 12 very smelly from kitchen and incredible noisy from kitchen too Neither of us slept for any length of time Fire alarm went off and stayed on for sometime (no fire!) my son is having heart surgery today so this was not ideal!
Stayed 1 night in Jan 2026

4/10 Poor

Bobby

Business traveller
Disliked: Cleanliness, amenities
Where do I start, The window had a gap so there was constant breeze coming in, Bare in mind it’s the middle of winter. Then went to turn the radiator on and that didn’t work so it was Baltic in the room 24/7. Then on my second day there was no cold water for around 3 hours so I couldn’t flush the toilet, have a shower you know all the basic things you get when you pay a few hundred quid! Also no plug sockets next to the bed which isn’t a big problem but you would have thought there would be more than 2 that aren’t at the other side of the world. There was also loads of like grime on the bath plug looked like algae or something so didn’t bother having a bath just stuck to showers to be safe. Overall by far the poorest hotel I’ve stayed at and I’ve stayed in some dumps Curry house next door was nice tho
Stayed 3 nights in Jan 2026

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great service, clean rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Maddi

Stayed 1 night in Dec 2025

10/10 Excellent

April

Stayed 2 nights in Dec 2025

4/10 Poor

Alison

Liked: Staff & service
Disliked: Property conditions & facilities
The location is great and it’s very close to the local Metro station so you can get around the area easily. That said, this is a budget hotel so I was managing my expectations. The room was clean and tidy but it would be nice if they could clean the mould off the grout in the bathroom. I also got the impression that the hotel was a side hustle and that the Indian restaurant on the ground floor was their main priority - because what else can explain the fact that the corridors and stairways smelled strongly of curry? I booked this hotel because it was meant to be a quiet one (a fact implied by their refusal to accommodate hen and stag parties) but unfortunately there was a party in the bar on the Saturday evening and music was exceptionally loud and could be heard throughout the hotel, even in my room. When I spoke to reception staff (at the time and also the following morning) they said they knew nothing about the party and there was no manager available to talk to. I probably won’t be booking with them again.
Stayed 2 nights in Dec 2025

6/10 Okay

Louise

Travelled with family
Liked: Cleanliness, property conditions & facilities
A decent hotel, but as others have noted the lack of parking is an issue - we parked a 10 minute walk away. The room was clean and comfortable, and the breakfast was good. Would thoroughly recommend the Indian restaurant within the same building.
Stayed 1 night in Nov 2025

10/10 Excellent

Mahmoud

Stayed 3 nights in Nov 2025

8/10 Good

Megan

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean and the staff were very polite.
Stayed 2 nights in Nov 2025

8/10 Good

Stephanie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were lovely and helpful, breakfast was tasty and overall we had a good stay. The hotel was a little dated in places and the mattress on the beds in our room need replacing. The location was good, with local amenities close by.
Stayed 2 nights in Nov 2025

10/10 Excellent

Andrew

Stayed 1 night in Nov 2025

8/10 Good

BJ

Travelled with family
Plain, simple but spot on for one night. Well located for Metro for city. Also Indian restaurant that looked very nice next door.
Stayed 1 night in Nov 2025

2/10 Terrible

Stu

Stayed 2 nights in Aug 2025

10/10 Excellent

Sandra

Liked: Cleanliness, amenities, property conditions & facilities
Staff friendly. Room was spacious, clean and comfortable.
Stayed 1 night in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, room comfort
No breakfast. Parking ok but limited spaces.
Stayed 2 nights in Oct 2025

6/10 Okay

James

Not the way hotel especially with no lift however pleasant staff and excellent Indian restaurant adjoining it.
Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a five minute walk from the metro , clean , quiet, and the staff were friendly. I would recommend staying at this hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Maria

Stayed 2 nights in Oct 2025

8/10 Good

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean bed comfy good breakfast and free parking
Stayed 1 night in Oct 2025

6/10 Okay

Tegpal

Liked: Cleanliness
It was an eye opener, when we got there. The room did not look like the room we had booked. They did not have the heat on and were providing everyone with heaters untill I spoke with the staff member in the evening and he did turn it on. I had some other families who were going to check in a few days later, we suggested they cancel and stay somewhere else.
Stayed 8 nights in Sep 2025

10/10 Excellent

Marie

Liked: Amenities
The hotel was in good location plus it was very quiet
Stayed 5 nights in Sep 2025