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Empress Inn and Suites by The Falls

Property class: 2

Photo gallery for Empress Inn and Suites by The Falls

A reception desk with a flat-screen TV, a floral arrangement, and a sign reading "EMPRESS INN & SUITES".
A brick building with multiple windows and a large sign for Empress Inn & Suites.
A hotel room with two beds, a nightstand, a lamp, and two framed pictures on the wall.
A spacious dining area with multiple tables covered in red tablecloths, wooden chairs, and large windows allowing natural light.
A room with a round wooden table, two blue chairs, a wooden chest of drawers with a television and a microwave on top, and two plaid armchairs.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • Bar
The current price is NZ$118
includes taxes & fees
20 Oct - 21 Oct

Explore the area

View map
5951 Clark Avenue, Niagara Falls, ON, L2G 3W3
  • Place, Skylon Tower
    ‪6 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪8 min walk‬
  • Place, Fallsview Casino
    ‪10 min walk‬

Room options

Family Room, Multiple Beds

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 1 King Bed

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

A hotel room with a bed, a bedside table with a lamp, a chair, and a framed picture on the wall.

Standard Room

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

A hotel room with two beds, a desk, a chair, a TV, and a mirror.

Standard Double Room

  • City view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

About the area

Niagara Falls

Empress Inn and Suites by The Falls puts you in the heart of Niagara Falls, connected to the convention centre and within just a 10-minute stroll of popular attractions like Clifton Hill and Fallsview Casino. Highlights at this family-friendly hotel include in-room washers/dryers, free WiFi and balconies. .At the hotel's own lounge bar, you can stop for a drink. Added amenities include free Wi-Fi in public areas, a free manager's reception and laundry facilities. There's also self parking, along with the convenience of car rentals on site. .Attractions within a 10-minute walk of this Fallsview hotel include Skylon Tower and Niagara SkyWheel.

What's nearby

  • Queen Victoria Park - 2 min walk - 0.2 km
  • Skylon Tower - 6 min walk - 0.6 km
  • Clifton Hill - 6 min walk - 0.6 km
  • OLG Stage at Fallsview Casino - 8 min walk - 0.7 km
  • Fallsview Casino - 10 min walk - 0.9 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 4 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 83 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪Overtime Sports Lounge - ‬9 min walk
  • ‪Kelsey's - ‬8 min walk
  • ‪Antica Pizzeria & Ristorante - ‬7 min walk
  • ‪Chuck's Roadhouse Bar and Grill - ‬2 min walk

About this property

Empress Inn and Suites by The Falls

There's a restaurant on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered. WiFi is free in public spaces.

A vending machine, multilingual staff, and tour/ticket assistance are also featured at the family-friendly Empress Inn and Suites by The Falls. Parking is available for a fee.

Smoking is allowed in designated areas at this Victorian Niagara Falls hotel.

  • 80 guestrooms or units
  • 3 levels
  • 2 buildings
  • Manager's reception (free)
  • Supervised kid's activities
  • Dry cleaning
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Bellhop
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
Empress Inn and Suites by The Falls offers 80 accommodations, which are accessible via exterior corridors and feature washers/dryers and video game consoles. Rooms open to balconies. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch plasma televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and designer toiletries.

This Niagara Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and safes; free local calls are provided (restrictions may apply). In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Similar properties

A Days Inn hotel with a modern design, featuring a prominent entrance, a staircase, and a parking lot.
Days Inn by Wyndham Fallsview
Fallsview
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Parking available
3.7 out of 5, Good, 2,026 reviews
The price is NZ$82
includes taxes & fees
15 Nov - 16 Nov
Days Inn by Wyndham Fallsview

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Uncovered parking on site (CAD 15 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A restaurant
  • Free manager's reception

Things to do

  • TV in common areas

Family friendly

  • Babysitting
  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities
  • Soundproofed rooms
  • Supervised activities for children

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • In a regional park

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 3 floors
  • Designated smoking areas
  • Victorian architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch HDTV with premium digital channels
  • MP3 dock
  • Video game console

Food and drink

  • Limited room service
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms
  • Washing machine/dryer

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out fee: CAD 20

Special check-in instructions

The front desk is open Monday - Sunday (6:00 AM - 1:00 AM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay
  • Breakage deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 15 per day (in/out privileges)
  • Late check-out fee: CAD 20

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Minimum Spring Break check-in age is 21 years old. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and window guards in all accommodation.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Empress Falls
Empress Inn
Empress Inn Falls
Empress Inn Elevate Rooms Niagara Falls
Empress Inn Elevate Rooms
Empress Elevate Rooms Niagara Falls
Empress Elevate Rooms
Empress Inn Suites by the Falls
Empress Suites By The Falls
Empress Inn Suites by Elevate Rooms
Empress Inn and Suites by The Falls Hotel
Empress Inn and Suites by The Falls Niagara Falls
Empress Inn and Suites by The Falls Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Empress Inn and Suites by The Falls?

Empress Inn and Suites by The Falls offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Empress Inn and Suites by The Falls?

As of 19 Oct 2026, prices found for a 1-night stay for 2 adults at Empress Inn and Suites by The Falls on 20 Oct 2026 start from NZ$118, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Empress Inn and Suites by The Falls?

Yep, Empress Inn and Suites by The Falls has an uncovered self car park with in/out privileges for CAD 15 per day. A self car park is also available, for a fee.

Are there any beaches close to Empress Inn and Suites by The Falls?

The closest beach to Empress Inn and Suites by The Falls is Lakeside Park Beach (19.7 km).

Is there a spa on site at Empress Inn and Suites by The Falls?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 14-minute walk away.

Does Empress Inn and Suites by The Falls have a waterslide?

No, there is no waterslide at Empress Inn and Suites by The Falls, but Fallsview Indoor Waterpark is a short 13-minute walk away.

What makes Empress Inn and Suites by The Falls a romantic place to stay?

A lounge bar, plus pillowtop beds in the guestrooms, help set the scene for a romantic weekend at Empress Inn and Suites by The Falls.

Is Empress Inn and Suites by The Falls family-friendly?

You bet! With amenities such as babysitting services and laundry facilities, it's no surprise that Empress Inn and Suites by The Falls is a hit with families.

Is there a free airport shuttle available at Empress Inn and Suites by The Falls?

No, Empress Inn and Suites by The Falls does not offer an airport shuttle service.

Is there a bar or restaurant at Empress Inn and Suites by The Falls?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Empress Inn and Suites by The Falls?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Are pets allowed at Empress Inn and Suites by The Falls?

No, pets are not allowed.

Empress Inn and Suites by The Falls Reviews

Reviews

6.4
Rating 10 - Excellent. 226 out of 1005 reviews
Rating 8 - Good. 224 out of 1005 reviews
Rating 6 - Okay. 228 out of 1005 reviews
Rating 4 - Poor. 137 out of 1005 reviews
Rating 2 - Terrible. 190 out of 1005 reviews

6.4/10

Cleanliness

6.8/10

Staff & service

5.8/10

Amenities

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Liked: Staff & service
It was not bad for the price It was close to the casino The bathroom was clean The bed was comfortable I will definitely stay here again
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its nearby to restaurant/casino etc .
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was pretty clean and the staff was very friendly.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in an amazing location! You can walk to the falls, restaurants and shopping
Stayed 2 nights in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Overall good experience
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Staff & service
Staff is really good and helpful.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Clean room
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Staff & service
Bath room clean but broken tap all sofas dirty bedsheet clean Staff good .
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
As expected. Reasonable rates and parking cheaper than other places.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
It was a very nice place. The only thing I did not like was the parking fee.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Property conditions & facilities
Room will need upgrades but the price is fair for the prime location.
Stayed 1 night in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All around close to the worst stay ever experience when opting to sleep in car instead. Turns out Holiday Inn nearby is worlds apart and worth the extra $.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It charged me $20 for parking a night
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff were friendly. The room and bathroom were worn and need to be updated but they were clean which is what I cared most about as we were only staying overnight. The hotels are overpriced so the motel was the best choice if you are price conscious. Still overpriced though since it has no amenities and parking is extra. Should include parking and that would be beneficial. Location - close to every thing
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
According to price it was ok
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2026
Verified review

4/10 Poor

Disliked: Amenities, property conditions & facilities
Washroom should be updated.
Stayed 2 nights in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Place ok for a overnight stay
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price i like it. I will be go back sometimes near the uture!
Stayed 2 nights in May 2026
Verified review

2/10 Terrible

Disliked: Staff & service, property conditions & facilities
seriously our experience was terrible here looks like its 3 world countries inn not even proper shower work i am definitely not recommending this hotel or inn to anyone
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was located in a convenient place and they rooms were great
Stayed 1 night in Aug 2025
Verified review

4/10 Poor

Disliked: Amenities
The staff was friendly, the room was okay, no clock no blow dryer and no iron, very noisy in morning and night, kids running everywhere and screaming.
Stayed 2 nights in May 2026