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Wyndham Grand Fallsview Hotel

4.0 star property
Hotel connected to a shopping centre in Niagara Falls with 4 restaurants

Photo gallery for Wyndham Grand Fallsview Hotel

Room, 1 King Bed, Non Smoking (Fallsview) | View from room
Property preview
4 restaurants, breakfast, lunch, dinner served; American cuisine
Down duvets, pillow-top beds, in-room safe, desk
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Hot tub
  • Bar
The current price is NZ$193
includes taxes & fees
15 Dec - 16 Dec

Explore the area

View map
6455 Fallsview Blvd, Niagara Falls, ON, L2G3V9
  • Place, Fallsview Casino
    ‪1 min walk‬
  • Place, OLG Stage at Fallsview Casino
    ‪2 min walk‬
  • Place, Skylon Tower
    ‪5 min walk‬
  • Airport, Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪36 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

Standard Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Mobility, Roll-in Shower)

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds (Mobility, Roll-in Shower)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(58 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Down duvets, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(41 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview)

Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview) | Bathroom

Junior Suite, 1 King Bed, Non Smoking (Presidential, Fallsview)

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 34 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

Presidential Suite, 1 King Bed, Non Smoking (Fallsview)

8.4 out of 10
Very good
(5 reviews)

Highlights

Separate sitting area
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
  • 43 sq m
  • 1 bedroom
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, City View

Room, 1 King Bed, Non Smoking, City View | View from room

Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(51 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View

Down duvets, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, City View

8.6 out of 10
Excellent
(77 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, City View (Upper Floor)

Room, 1 King Bed, Non Smoking, City View (Upper Floor)

Room, 1 King Bed, Non Smoking, City View (Upper Floor)

8.8 out of 10
Excellent
(44 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, City View (Upper Floor)

Room, 2 Queen Beds, Non Smoking, City View (Upper Floor)

Room, 2 Queen Beds, Non Smoking, City View (Upper Floor)

8.0 out of 10
Very good
(26 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 29 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking

7.8 out of 10
Good
(14 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking, City View

View from room

Deluxe Room, 1 King Bed, Non Smoking, City View

8.4 out of 10
Very good
(18 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Fallsview)

Room, 1 King Bed, Non Smoking (Fallsview)

Room, 1 King Bed, Non Smoking (Fallsview)

8.0 out of 10
Very good
(31 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 37 sq m
  • Water view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Fallsview)

Room, 2 Queen Beds, Non Smoking (Fallsview)

Room, 2 Queen Beds, Non Smoking (Fallsview)

8.8 out of 10
Excellent
(47 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 36 sq m
  • Water view
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

Room, 2 Queen Beds, Accessible, City View (Mobility, Roll-in Shower)

8.2 out of 10
Very good
(10 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Blackout curtains
  • 32 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds

View all photos for 2-Bedroom Family Suite,1 King Bed and 2 Queen Beds, Non-Smoking

Down duvets, pillow-top beds, in-room safe, desk

2-Bedroom Family Suite,1 King Bed and 2 Queen Beds, Non-Smoking

7.0 out of 10
Good
(9 reviews)

Highlights

Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Mini-fridge
Flat-screen TV
Pillow menu
Down duvet
Pillow-top bed
  • 83 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed and 2 Queen Beds

Standard King Room-Non-Smoking

  • Sleeps 3

1 King Bed, Junior Presidential Suite, Fallsview, Non-Smoking

  • Sleeps 3

Deluxe King Room with City View-Non-Smoking

  • Sleeps 3

1 King Bed, Fallsview, Non-Smoking

  • Sleeps 3

King Room, Upper Floor, City View, Non-Smoking

  • Sleeps 3

1 King Bed, Presidential Suite, Fallsview, Non-Smoking

  • Sleeps 3

King Room with City View-Non-Smoking

  • Sleeps 3

Deluxe King Room-Non-Smoking

  • Sleeps 3

1 King Bed, Mobility Accessible Room, Roll-in Shower, Standard Room, Non-Smoking

  • Sleeps 3

2 Queen Beds, Mobility Accessible Room, Roll-in Shower, City View, Non-Smoking

  • Sleeps 5

2 Queen Beds, City View (Upper Floor), Non-Smoking

  • Sleeps 5

2 Queen Beds, City View, Non-Smoking

  • Sleeps 5

Guest Room With 2 Queen Beds, Falls View-Non-Smoking

  • Sleeps 5

Standard Room With 2 Queen Beds, Roll-in Shower-Mobility Accessible Non-Smoking

  • Sleeps 5

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 5

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About the area

Niagara Falls

At Wyndham Grand Fallsview Hotel you'll be connected to a shopping centre and within steps of Fallsview Casino and OLG Stage at Fallsview Casino. Highlights at this hotel include 4 restaurants, 3 bars/lounges and an indoor swimming pool. .The steakhouse, Ruth's Chris Steak House, serves American cuisine and is open for lunch and dinner. Enjoy access to 2 hot tubs along with a gym. 6634 square feet (616 square metres) of event facilities include 6 meeting rooms and conference space, and other business amenities include a 24-hour business centre. Added amenities include free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Full breakfast is available daily between 7:00 AM and 1:00 PM. There's also the convenience of valet parking. .Places within a 15-minute walk of this 4-property class Fallsview hotel include Skylon Tower and Niagara Falls Convention Centre.

What's nearby

  • Fallsview Casino - 1 min walk - 0.0 km
  • OLG Stage at Fallsview Casino - 2 min walk - 0.2 km
  • Skylon Tower - 5 min walk - 0.5 km
  • Journey Behind The Falls - 6 min walk - 0.6 km
  • Niagara Falls Convention Centre - 10 min walk - 0.9 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Niagara Falls, NY (IAG-Niagara Falls Intl.) - 24 min drive

Restaurants

  • ‪Overtime Sports Lounge - ‬3 min walk
  • ‪Tim Hortons - ‬4 min walk
  • ‪Niagara Brewing Company Taproom - ‬2 min walk
  • ‪Tim Hortons - ‬2 min walk
  • ‪Grand Buffet - ‬2 min walk

About this property

Wyndham Grand Fallsview Hotel

Hotel connected to a shopping centre in Niagara Falls with 4 restaurants
Wyndham Grand Fallsview Hotel offers its guests 2 hot tubs, an indoor pool, and a fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby corner/local shop. You can unwind with a drink at one of the 3 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 6 meeting rooms. Event space at this hotel measures 6634 square feet (616 square metres) and includes conference space. An arcade/games room, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Wyndham Grand Fallsview Hotel. For a fee, parking is available.

This 4-star Niagara Falls hotel is smoke free.

  • 404 guestrooms or units
  • 18 levels
  • 4 dining venues
  • 3 bars or lounges
  • 6634 sq ft of conference space
  • 616 sq. m of conference space
  • Charging station for electric cars
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Newspapers in lobby (free)
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
Wyndham Grand Fallsview Hotel offers 404 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets. A pillow menu is available. 42-inch flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Lobby
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls
  • Pool
  • Hot tub
  • Spa
  • Kids pool
4.5 out of 5, Wonderful, 2,420 reviews
The price is NZ$185
includes taxes & fees
15 Dec - 16 Dec
DoubleTree Fallsview Resort & Spa by Hilton Niagara Falls

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 35 per day)
  • Onsite parking available only on request
  • Uncovered parking on site (CAD 70 per night)
  • Valet parking on site (CAD 100 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: CAD 8 to 20 for adults and CAD 5 to 10 for children
  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • IHOP Restaurant
  • Ruth's Chris Steak House
  • Starbucks
  • TGI Fridays
  • The Keg Steakhouse & Bar

Things to do

  • 2 hot tubs
  • Arcade/game room
  • Gym
  • Indoor pool
  • Private wine tours
  • Shopping
  • Wine tours

Family friendly

  • Arcade/game room
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 6 meeting rooms
  • 6,634 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Local culture and ecosystem education
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 11.50 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 8 to 20 for adults and CAD 5 to 10 for children
  • Uncovered self-parking fee: CAD 70.00 per night
  • Valet parking fee: CAD 100.00 per night
  • Nearby parking fee: CAD 35.00 per day (98 ft away)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Wyndham Grand Fallsview
Wyndham Fallsview Hotel
Wyndham Grand Fallsview Hotel Hotel
Wyndham Grand Fallsview Hotel Niagara Falls
Four Points by Sheraton Niagara Falls Fallsview
Wyndham Grand Fallsview Hotel Hotel Niagara Falls

Frequently asked questions

What is the cancellation policy at Wyndham Grand Fallsview Hotel?

Wyndham Grand Fallsview Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Wyndham Grand Fallsview Hotel?

As of 14 Dec 2025, prices found for a 1-night stay for 2 adults at Wyndham Grand Fallsview Hotel on 15 Dec 2025 start from NZ$173.73, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Wyndham Grand Fallsview Hotel?

Yep, Wyndham Grand Fallsview Hotel has an uncovered self car park for CAD 70.00 per night. A self car park is also available, for a fee.

Is there a spa on site at Wyndham Grand Fallsview Hotel?

No, there is no spa at this property. Burning Springs Spa & Thermal Pools is a short 5-minute walk away.

Does Wyndham Grand Fallsview Hotel have a pool?

Wyndham Grand Fallsview Hotel has a pool and an indoor pool.

What luxury perks are available at Wyndham Grand Fallsview Hotel?

Wyndham Grand Fallsview Hotel features 2 hot tubs, an indoor pool and 4 restaurants.

What makes Wyndham Grand Fallsview Hotel a romantic place to stay?

Winery tours and couples dining, as well as pillowtop beds in the guestrooms, all help set the scene for a romantic weekend at Wyndham Grand Fallsview Hotel.

Is Wyndham Grand Fallsview Hotel family-friendly?

You bet! With amenities such as an arcade and a corner/local shop, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Wyndham Grand Fallsview Hotel is a hit with families.

Does Wyndham Grand Fallsview Hotel serve breakfast?

Yep, full brekkie is offered daily between 7:00 AM and 1:00 PM.

Is there a free airport shuttle available at Wyndham Grand Fallsview Hotel?

No, Wyndham Grand Fallsview Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Wyndham Grand Fallsview Hotel?

Yep, you can grab a meal at Wyndham Grand Fallsview Hotel's onsite restaurant that serves American cuisine.

What time are check-in & check-out at Wyndham Grand Fallsview Hotel?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Wyndham Grand Fallsview Hotel?

No, only service animals are allowed.

Wyndham Grand Fallsview Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 2498 out of 5168 reviews
Rating 8 - Good. 1289 out of 5168 reviews
Rating 6 - Okay. 666 out of 5168 reviews
Rating 4 - Poor. 336 out of 5168 reviews
Rating 2 - Terrible. 379 out of 5168 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

KRISTI

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Reservation Bait and Switch

I can't speak on the hotel itself as I did not stay here, but what I can comment on is my experience with the Wyndham Grand. I originally booked a room here for 1 night flying into Toronto. I was really looking forward to staying here for the amenities and proximity to the casino and the falls. A week before my stay, I was contacted saying I was rebooked at the Embassy Suites due to wildfire evacuees. Embassy provided similar amenities and was right next door, so I was OK with the upgrade. I was told there would be no issues at check-in. After traveling all day, I showed up to the Embassy and they didn't have my reservation. After 30 minutes, I was told I was rebooked again at the Doubletree. While a fine hotel, it was a mile away - far enough to not be close to anything. I was told I should have received another call, but I didn't, so it was chaotic and I traveled a very long away to be left without direction. While this hotel looks nice, their communication is horrible and you may show up not being able to stay.
Stayed 1 night in Sep 2025

2/10 Terrible

Laura

Travelled with partner
We didn't get to stay at the wyndam. Our hotel was changed twice and we ended up staying a lot further away than planned.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alicia

Stayed 1 night in May 2025

4/10 Poor

Daniel

Travelled with family
We were bumped by the government emergency declaration to the Embassy Suites and had to argue to get a room of the same description.
Stayed 2 nights in Sep 2025

6/10 Okay

Flo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is rude and unhelpful
Stayed 3 nights in Sep 2025

10/10 Excellent

Dallas

Liked: Cleanliness, property conditions & facilities, room comfort
Room was nice. Breakfast was ok. Elevators were very slow. Some waits were 15 + minutes. You had to plan you day around elevators.
Stayed 5 nights in Sep 2025

10/10 Excellent

Andrew

Stayed 1 night in Sep 2025

10/10 Excellent

Simon, Burlington

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff especially with the front desk, elevators and parking staff. Great views and well worth the upgrade. The four bedroom suites would be comfy for a family of 4 or more. Highly recommended. STK restaurant was also excellent Maybe improve the quality of breakfast items
Stayed 3 nights in Sep 2025

10/10 Excellent

Stephanie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay!
Stayed 4 nights in Sep 2025

6/10 Okay

Lisa

Stayed 1 night in Sep 2025

4/10 Poor

Daryl

Disliked: Staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Connie

Stayed 1 night in Sep 2025

10/10 Excellent

SUSHANT KUMAR

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
unable to accommodate our reservation at the Wyndham Grand Fallsview Hotel as all rooms are now being used to support those affected by the emergency. However, we have arranged to relocate to booking to our sister property, the Embassy Suites Hotel. We are so lucky got Embassy suites with the same price and same amenities.
Stayed 2 nights in Sep 2025

2/10 Terrible

Rex

Can't comment on the hotel. They switched my reservation to another hotel a couple of days before I arrived.
Stayed 2 nights in Sep 2025

2/10 Terrible

Mary

Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

8/10 Good

Brett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The parking lot is a fiasco, someone in an SUV wearing a white shirt got verbally angry with us for trying to drive forward. The hotel staff stepped in, but what a weird start. Hotel elevators are very slow as it’s busy. Hotel property is very clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities
everything
Stayed 2 nights in Aug 2025

10/10 Excellent

Sylvie

Le personnel très courtois , chambre propre et bonne emplacement! Le seul bémol c est les attentes pour les élévateurs !
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel is for people displaced by the fires.

We were notified 3 days before our trip that our hotel had been changed to the Embassy suites.
Stayed 4 nights in Sep 2025

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, amenities
It’s pretty good experience
Stayed 1 night in Sep 2025

2/10 Terrible

Elizabeth

Upon arrival we were told that the hotel had taken in all the ppl from the wildfires and that we had been re-located to the Embassy Suites across the St. When we got to the Embassy Suites they informed me that my balance for the stay was $827 for 2 nights when it was supposed to be $431. I was like, um pardon? The front desk clerk said that their incidentals coverage was $200/per night. WHAT???!!! I told him well in that case we will be relocating to a different hotel. He ended up getting his Supervisor to allow us to pay it on my debit card, which in turn took away an additional $400 away from our trip to Niagara. We were given nothing complementary for the inconvenience and were made to wait to check out so they could do a room check before giving me my $400 back. All ridiculous and unnecessary from start to finish. Very disorganized.
Stayed 2 nights in Sep 2025

8/10 Good

jeffrey

Stayed 1 night in Sep 2025

2/10 Terrible

Tanya

Stayed 1 night in Sep 2025

10/10 Excellent

Krishna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I ended up being transferred to the embassy due to the Wyndham being utilized for the relief efforts of the wildfire, I would have check in on my birthday and no staff noticed that it was my birthday even though my passport was given multiple times at the check-in . It would have been nice if staff would have been more observant
Stayed 6 nights in Aug 2025

10/10 Excellent

Sergey

Stayed 1 night in Aug 2025