Hilton Niagara Falls/Fallsview Hotel & Suites

4.0 star property
Eco-certified hotel with 4 restaurants and 2 indoor pools

Photo gallery for Hilton Niagara Falls/Fallsview Hotel & Suites

Dining
Lobby
Fitness facility
Presidential Suite, 3 Bedrooms | View from room
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Housekeeping
  • Gym
  • Bar
  • Pool
  • Laundry
  • Room service
The current price is NZ$295
includes taxes & fees
1 Sept - 2 Sept

Explore the area

View map
6361 Fallsview Blvd, Niagara Falls, ON, L2G3V9
  • Fallsview Casino
    ‪1 min walk‬
  • Clifton Hill
    ‪16 min walk‬
  • Horseshoe Falls
    ‪1 min drive‬
  • Buffalo, NY (BUF-Buffalo Niagara Intl.)
    ‪41 min drive‬

Room options

Two Queen Room, Whirlpool Tub with Canadian/US Fallsview

8.6 out of 10
Excellent
(117 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Designer toiletries
  • 35 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Two Queen Room, No view

7.2 out of 10
Good
(150 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Designer toiletries
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Jetted Tub (US Fallsview)

8.4 out of 10
Very good
(129 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Separate bedroom
Blackout curtains
  • 33 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Compact King Room, Shower only with US Fallsview

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Designer toiletries
  • 28 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Compact King Room, Shower only with Canadian Fallsview

8.0 out of 10
Very good
(56 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Heating
Separate bedroom
Blackout curtains
  • 28 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Premium Canadian/US Fallsview)

8.6 out of 10
Excellent
(101 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Jetted bath
  • 33 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Designer toiletries
  • 37 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

King Room, Jetted Tub with City/Casino View

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Jetted bath
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, US Fallsview)

8.0 out of 10
Very good
(49 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
  • 51 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Casino/City View)

7.6 out of 10
Good
(14 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Heating
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
  • 51 sq m
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 King Bed

Two Queen Room, Whirlpool Tub with Casino/City View

7.8 out of 10
Good
(68 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Designer toiletries
  • 35 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 3 Bedrooms

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
Separate bedroom
  • 65 sq m
  • 1 bedroom
  • Water view
  • Sleeps 9
  • 1 King Bed

Room, 1 King Bed, City View (Compact, Shower Only)

7.4 out of 10
Good
(193 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Separate bedroom
Blackout curtains
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Two Queen Room, Whirlpool Tub with US Fallsview

8.4 out of 10
Very good
(54 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Designer toiletries
  • 35 sq m
  • Water view
  • Sleeps 4
  • 2 Queen Beds

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Canadian/US Fallsview)

8.0 out of 10
Very good
(113 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
  • 51 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

8.2 out of 10
Very good
(141 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Separate bedroom
Blackout curtains
  • 33 sq m
  • Water view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, Jetted Tub, City View

8.4 out of 10
Very good
(77 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - queen
  • 39 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Jetted bath
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canyon View)

8.0 out of 10
Very good
(54 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Jetted bath
  • 33 sq m
  • 1 bedroom
  • Water view
  • Sleeps 4
  • 1 King Bed

1 King Studio Room, Jetted Tub (US Falls View)

7.6 out of 10
Good
(73 reviews)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Blackout curtains
Jetted bath
  • 33 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Jetted Tub (Canadian/US Fallsview)

8.8 out of 10
Excellent
(36 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Separate bedroom
  • 39 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed (Whirpool, US Fallsview)

8.2 out of 10
Very good
(51 reviews)

Highlights

Separate sitting area
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Separate bedroom
Sofa bed - double
  • 39 sq m
  • Water view
  • Sleeps 4
  • 1 King Bed

Two Bedroom Deluxe Suite, Jetted Tub, Fireplace with Canadian/US Fallsview, Accessible

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - queen
  • 51 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Bedrooms, Jetted Tub (Fireplace, Premium CAD/US Fallsview)

8.6 out of 10
Excellent
(72 reviews)

Highlights

Separate sitting area
Fireplace
Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Sofa bed - double
  • 51 sq m
  • 2 bedrooms
  • Water view
  • Sleeps 6
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

Highlights

Air conditioning
Free cots/infant beds
Fridge
HDTV
Hypo-allergenic bedding
Renovated in 2013
Separate bedroom
Blackout curtains
  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Niagara Falls

Hilton Niagara Falls/Fallsview Hotel & Suites puts you in the heart of Niagara Falls, steps from Fallsview Casino and within a 10-minute stroll of Skylon Tower. Highlights at this eco-friendly hotel include 4 restaurants, 2 indoor swimming pools and a casino. .With 2 lounge bars to choose from, you can enjoy a drink at the hotel. Business travelers can take advantage of meeting rooms and a 24-hour business centre. Added amenities include a 24-hour gym, Wi-Fi in public areas and a coffee shop/cafe. Full breakfast is available daily between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 20-minute walk of this 4-property class Fallsview hotel include Table Rock Welcome Centre and Clifton Hill.

What's nearby

  • Fallsview Casino - 1 min walk - 0.0 km
  • Skylon Tower - 5 min walk - 0.5 km
  • Clifton Hill - 16 min walk - 1.4 km
  • Horseshoe Falls - 1 min drive - 0.8 km
  • Casino Niagara - 3 min drive - 1.8 km

Getting around

  • Niagara Falls, ON (XLV-Niagara Falls Train Station) - 5 min drive
  • Buffalo, NY (BUF-Buffalo Niagara Intl.) - 38 min drive

Restaurants

  • ‪Skylon Tower - ‬8 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Queen Victoria Place Restaurant - ‬8 min walk
  • ‪Skylon Tower Revolving Dining Room - ‬6 min walk
  • ‪The 365 Club - ‬3 min walk

About this property

Hilton Niagara Falls/Fallsview Hotel & Suites

Eco-certified hotel with 4 restaurants and 2 indoor pools
As a guest of Hilton Niagara Falls/Fallsview Hotel & Suites, you'll find 2 indoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is available in public spaces for a fee.

Business amenities include a 24-hour business centre and meeting rooms. A casino, a vending machine, and multilingual staff are also featured at the eco-certified Hilton Niagara Falls/Fallsview Hotel & Suites. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Niagara Falls hotel.

  • 1059 guestrooms or units
  • 50 levels
  • 4 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Built in 2000
  • Casino
  • Deli
  • Charging station for electric cars
  • Business centre (24 hours)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Gift shop
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
Hilton Niagara Falls/Fallsview Hotel & Suites offers 1059 air-conditioned accommodations with MP3 docking stations and a safe. 32-inch LCD televisions come with pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

This Niagara Falls hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Italian, Spanish

Similar properties

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 8.95); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 8.95)

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CAD 55 per night)
  • Covered parking on site (CAD 80 per day; includes in/out privileges)
  • Secured, covered valet parking on site (CAD 100 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 23 to 27 for adults and CAD 11 to 13 for children
  • 2 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • 130 gaming tables
  • 2 indoor pools
  • 24-hour gym
  • 3,000 slot machines
  • Bicycle storage
  • Casino (200,000 square foot of space)
  • Concerts/live shows
  • Shopping

Family friendly

  • 2 indoor pools
  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • In a nature reserve
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 50 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 20.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 23 to 27 for adults and CAD 11 to 13 for children
  • Fee for in-room wireless Internet: CAD 8.95 (rates may vary)
  • Fee for wireless Internet in public areas: CAD 8.95 (rates may vary)
  • Covered self-parking fee: CAD 80.00 per day (in/out privileges)
  • Valet parking fee: CAD 100.00 per night (in/out privileges)
  • Nearby parking fee: CAD 55.00 per night (1312 ft away)
  • Rollaway bed fee: CAD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards and cash. For guests' safety, the property includes a smoke detector in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 2 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Hotel Falls/Fallsview
Hilton Hotel Niagara Falls/Fallsview
Hotel Hilton Niagara Falls/Fallsview
Niagara Falls/Fallsview Hilton
Hilton Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel
Hilton Falls/Fallsview Hotel
Hilton Niagara Falls/Fallsview
Niagara Falls Hilton
Hilton Fallsview Hotel Niagara Falls
Hilton Niagara Falls
Niagra Falls Hilton
Hilton Fallsview Niagara Falls
Hilton Hotel Niagara Falls
Hilton Hotel Suites Niagara Falls/Fallsview
Hilton Niagara Falls/Fallsview Hotel & Suites Hotel
Hilton Niagara Falls/Fallsview Hotel & Suites Niagara Falls

Frequently asked questions

What is the cancellation policy at Hilton Niagara Falls/Fallsview Hotel & Suites?

Hilton Niagara Falls/Fallsview Hotel & Suites offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Niagara Falls/Fallsview Hotel & Suites?

As of 14 Aug 2025, prices found for a 1-night stay for 2 adults at Hilton Niagara Falls/Fallsview Hotel & Suites on 1 Sept 2025 start from NZ$294.94, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Niagara Falls/Fallsview Hotel & Suites?

Yep, Hilton Niagara Falls/Fallsview Hotel & Suites has a covered self car park with in/out privileges for CAD 80.00 per day.

Are there any beaches close to Hilton Niagara Falls/Fallsview Hotel & Suites?

The closest beach to Hilton Niagara Falls/Fallsview Hotel & Suites is Lakeside Park Beach (20 km).

Does Hilton Niagara Falls/Fallsview Hotel & Suites have a pool?

Hilton Niagara Falls/Fallsview Hotel & Suites has 2 indoor swimming pools.

What luxury perks are available at Hilton Niagara Falls/Fallsview Hotel & Suites?

Hilton Niagara Falls/Fallsview Hotel & Suites features 2 indoor pools, 4 restaurants and 2 bars.

Is Hilton Niagara Falls/Fallsview Hotel & Suites family-friendly?

You bet! With amenities such as 2 indoor pools and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Hilton Niagara Falls/Fallsview Hotel & Suites is a hit with families.

Does Hilton Niagara Falls/Fallsview Hotel & Suites serve breakfast?

You bet, full brekkie is offered daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, Hilton Niagara Falls/Fallsview Hotel & Suites does not offer an airport shuttle service.

Is there a bar or restaurant at Hilton Niagara Falls/Fallsview Hotel & Suites?

Yep, Hilton Niagara Falls/Fallsview Hotel & Suites has 4 restaurants.

What time are check-in & check-out at Hilton Niagara Falls/Fallsview Hotel & Suites?

Check-in begins at 4 PM. Check-out time is 11 AM.

Are pets allowed at Hilton Niagara Falls/Fallsview Hotel & Suites?

No, pets are not allowed.

Hilton Niagara Falls/Fallsview Hotel & Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 5379 out of 11922 reviews
Rating 8 - Good. 2577 out of 11922 reviews
Rating 6 - Okay. 1669 out of 11922 reviews
Rating 4 - Poor. 1113 out of 11922 reviews
Rating 2 - Terrible. 1184 out of 11922 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

yazmin

Stayed 1 night in May 2025

10/10 Excellent

Suzanne, Dunvegan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice and clean the bed was comfortable
Stayed 1 night in May 2025

10/10 Excellent

Leilani

Everything, very polite employees
Stayed 1 night in May 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

woochel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Stephanie

Stayed 2 nights in May 2025

10/10 Excellent

Ehsan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Linea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Audrey

Stayed 1 night in Apr 2025

8/10 Good

Ashish

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Khalil

Travelled with family
Stayed 1 night in May 2025

10/10 Excellent

Hasibullah

Stayed 1 night in May 2025

8/10 Good

Tyler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Selena Shanmei

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check I too late but ask check out very early, the front desk service so bad
Stayed 1 night in May 2025

2/10 Terrible

Shelda

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
they add a lot of extra fees, beware!!
Stayed 1 night in May 2025

2/10 Terrible

Jordan

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Avoid

Really poor experience. Hotel room was really outdated. Pool was with an awful smell. There was an insect on the bed. Shower was brown!! Towels yellow!!! Talk about being cheap while charging luxury…
Stayed 2 nights in May 2025

4/10 Poor

Greg

Stayed 3 nights in May 2025

2/10 Terrible

Karandeep

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a leakage and a large area of the carpet beside the bed was wet. Cold air even when we changed to heat on the A/C and only cold water was coming from the sink even when turned to hot.
Stayed 1 night in May 2025

10/10 Excellent

Mbissane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, room was clean and the view was stunning. The staff and the client service was excellent. We will definitely come again !
Stayed 1 night in May 2025

2/10 Terrible

Lisanne

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Dana

Stayed 2 nights in May 2025

2/10 Terrible

CHERRIE

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We were so excited for this trip as were going to spend our wedding anniversary, I chose this hotel room as I love the layout and the falls view. First was the parking, it was so expensive, we asked for garage parking but they said no more available as it is first come first served,but I saw the staff couple of times handed to the guest who just came behind us a pass for garage,which they said no more available for us? Good thing there is one kind staff who told us to park at the cassino instead which really wokr best for us. Then we went to our room, The room that we had was different from what I booked,the falls view was so little,we barely see it. the room layout was so different, I asked the staff if we can change but just gave me some alibi,so we had no choice but to stay in that room, the aircondition has broken rails so the air goes direclty to the bed which gaves us headache and cold in the morning, the towels smells odd and some have yellow stains,the faucet were dripping, theres no microwave, in the morning we tried to make coffee but it was way so dirty,I tried to clean/rinse it so many times but theres a lot of yellow scalds coming off,so we did not use it. I really taught chosing this hotel will give us a different level stay but we ended up wasting the money, it is really far from my expectation, it makes our vibes off and disappointed,our once a year treat to our self was ruined.
Stayed 1 night in May 2025

6/10 Okay

Tanya

Liked: Cleanliness, staff & service
Rooms are ok, could definitely use some upgrades
Stayed 2 nights in May 2025

10/10 Excellent

Heisty Abigaile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was perfect, it's just the parking space. there should be a free parking for hotel guests.
Stayed 1 night in May 2025