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WE Hotel Toya - Dusit Collection

Property class: 3

Photo gallery for WE Hotel Toya - Dusit Collection

A modern interior with large glass windows, a wooden ceiling, and a view of a lake and mountains.
A modern interior with a glass wall offering a view of a snowy landscape and mountains.
A modern bedroom with two beds, a dining area, and a kitchen.
A dining area with a table and chairs, a large window with a view of trees and mountains, and a unique ceiling design.
A spacious living area with a large window offering a view of the sea and mountains. There are several sofas and a coffee table.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar
The current price is NZ$401
3 Nov - 4 Nov

Explore the area

View map
293-1 Toyamachi, Toyako, Hokkaido, 049-5802
  • Place, Lake Toya
    ‪9 min walk‬
  • Place, Shikotsu-Toya National Park
    ‪17 min walk‬
  • Place, Toyako Hot Spring
    ‪14 min drive‬

Room options

Deluxe Room, 1 Single Bed, Lake View

  • Sleeps 3
  • 1 Single Bed

Deluxe Room, 1 King Bed, Lake View

  • Sleeps 3
  • 1 King Bed

Villa, 3 Bedrooms

  • Sleeps 6
  • 1 King Bed

Deluxe Room, Lake View (Triple)

  • Sleeps 3
  • 3 Single Beds

About the area

Toyako

At WE Hotel Toya - Dusit Collection you'll be within just a 15-minute stroll of Lake Toya and Shikotsu-Toya National Park. Highlights at this hotel include 2 bars/lounges, a restaurant and free self-parking. .This hotel offers free WiFi in public areas, a 24-hour front desk and multilingual staff. Additionally, you'll find a gift shop, luggage storage and a front desk safe. Each morning local cuisine breakfast is served between 7:30 AM and 9:30 AM. There's also the convenience of limited parking. .With a stay at this 3-property class Toyako hotel, you'll be 18.7 km (11.6 mi) from Rusutsu Resort.

What's nearby

  • Lake Toya - 9 min walk - 0.8 km
  • Shikotsu-Toya National Park - 17 min walk - 1.4 km
  • Toyako Onsen - 13 min drive - 13.9 km
  • Toyako Hot Spring - 14 min drive - 14.9 km
  • Rusutsu Resort - 31 min drive - 24.1 km

Getting around

  • Toya Station - 25 min drive
  • New Chitose Airport (CTS) - 104 min drive

Restaurants

  • ‪江戸打ち そばらぼ - ‬8 min drive
  • ‪Blossom Coffee - ‬13 min drive
  • ‪波の音 - ‬13 min drive
  • ‪岡田屋 - ‬13 min drive
  • ‪yucana - ‬8 min walk

About this property

WE Hotel Toya - Dusit Collection

There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. A vending machine, multilingual staff, and gift shops/newsstands are also featured at WE Hotel Toya - Dusit Collection. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Toyako hotel.

  • 1 building
  • 55 guestrooms or units
  • 5 levels
  • 2 bars or lounges
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Smoking in designated areas
  • Dining venue
WE Hotel Toya - Dusit Collection offers 55 accommodations with a safe and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. 29-inch LCD televisions come with digital channels.

Guests have access to shared bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries. This Toyako hotel provides complimentary wireless Internet access. Housekeeping is provided once per stay.

Services include massages. Public bath/onsen services include an indoor mineral hot spring (onsen).

Similar properties

A modern interior with large glass windows offering a view of a lake and distant mountains.
The Lake View Toya Nonokaze Resort
Toyako
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.6 out of 5, Wonderful, 722 reviews
The price is NZ$647
20 Nov - 21 Nov
The Lake View Toya Nonokaze Resort

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 7:30 AM to 9:30 AM for a fee: JPY 3,630 for adults and JPY 1,815 for children
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)
  • Multilingual staff

Outdoors

  • On a lake

Spa

  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)
  • Traditional architecture

Room amenities

Bedroom

  • Down comforter
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shared bathroom
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 29-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 6 November 2026 to 15 December 2026 (completion date subject to change). The following areas are affected:
  • Hot springs
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately JPY 3630 for adults and from JPY 1815 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Union Pay. Cash is not accepted. 

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

WE Toya
WE Hotel Toya Toyako-Cho
WE Hotel Toya Hotel
WE Hotel Toya Toyako
WE Hotel Toya Hotel Toyako

Frequently asked questions

What is the cancellation policy at WE Hotel Toya - Dusit Collection?

WE Hotel Toya - Dusit Collection offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at WE Hotel Toya - Dusit Collection?

As of 30 Oct 2026, prices found for a 1-night stay for 2 adults at WE Hotel Toya - Dusit Collection on 3 Nov 2026 start from NZ$401, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at WE Hotel Toya - Dusit Collection?

Yep, WE Hotel Toya - Dusit Collection has a free self car park. Onsite parking is limited.

Are there hot tubs in the rooms at WE Hotel Toya - Dusit Collection?

No, but there are deep-soaking baths in the guestrooms.

Does WE Hotel Toya - Dusit Collection serve breakfast?

Yep, local cuisine brekkie is offered daily from 7:30 AM to 9:30 AM.

Is there a free airport shuttle available at WE Hotel Toya - Dusit Collection?

No, WE Hotel Toya - Dusit Collection does not offer an airport shuttle service.

Is there a bar or restaurant at WE Hotel Toya - Dusit Collection?

Yep, you can grab a meal at WE Hotel Toya - Dusit Collection's onsite restaurant.

What time are check-in & check-out at WE Hotel Toya - Dusit Collection?

Check-in begins at 3 PM. Check-out time is 10:00 AM.

Are pets allowed at WE Hotel Toya - Dusit Collection?

No, pets are not allowed.

WE Hotel Toya - Dusit Collection Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 136 out of 226 reviews
Rating 8 - Good. 60 out of 226 reviews
Rating 6 - Okay. 18 out of 226 reviews
Rating 4 - Poor. 8 out of 226 reviews
Rating 2 - Terrible. 4 out of 226 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The design is really nice and stylish, with friendly staff and a good breakfast!
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, might be a bit out of the way but the area is very nice Bathroom arrangement might be a bit strange for non couples
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Divine hotel, fabulous food (go for half board). Lovely lovely staff. Super quiet location. The perfect place to unwind.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wish we’d have stayed 2 nights, the Onsen has perfect Vinod the Lake
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel locates at the more peaceful side of Lake Toya, which we enjoyed. It’s new with helpful staff. The 24 hour snack station is a nice touch.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Room was gorgeous, staff was amazing and cared so much, onsen was beautiful and food was incredible - highly recommend the WE Hotel and we will definitely return
Stayed 3 nights in Feb 2026
Verified review

6/10 Okay

Liked: Cleanliness
Location is not con
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and spacious room. Nice onsen.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing view, friendly staff, peaceful
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thanks for a very relaxing holiday and stay.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Staff & service, property conditions & facilities
Absolutely loved our stay here. My favorite hotel during our stay in Japan
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
A wonderfully restful stay overlooking the stunning Lake Toya. The views from the room were spectacular, and the peaceful surroundings made it easy to disconnect and recharge. The onsen experience was especially relaxing, complemented by attentive service by the staff and management and comfortable facilities. A great place to pause, enjoy nature, and appreciate the slower pace of Hokkaido. We left feeling refreshed and rejuvenated. Great bar but Only thing- dining options could be better. But the nearby restaurants made up for that (when they were open)
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although the hotel is above an isolated small local town, the walking areas around the lake are gorgeous and peaceful. The staff members are so very considerate to shuttle and pick up anywhere and anytime. They refer to you by name which makes one feel so cared for and appreciated. I consider this as very close to being one of my best hotel experiences.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
We liked the cleanliness, the friendly staff, and views from the onsen to the lake.
Stayed 5 nights in Jan 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Amazing hotel, great room the private tub is magical. Highly recommend the half board dinner was delicious! Staff was amazing. We would come back again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, beautiful view
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view, super comfortable during quiet period. We will for sure come back again!
Stayed 2 nights in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view
Stayed 1 night in Oct 2025
Verified review

4/10 Poor

Disliked: Staff & service
For the price point of this hotel, the food was sub par.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good view
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a luxurious and comfortable five-star resort hotel, with convenient food and no surprises!
Stayed 1 night in Jul 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is very nice to see the great view.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cozy place
Stayed 1 night in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Architect designed hotel

An honour to stay at hotel designed by Kengo Kuma. Room faces the beautiful volcanic Lake Toya.
Stayed 2 nights in Aug 2023