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Novotel Bali Nusa Dua

4.5 star property
Elegant beach resort and outdoor pool

Photo gallery for Novotel Bali Nusa Dua

Outdoor pool, open 8 AM to 8 PM, pool umbrellas, pool loungers
Creator video
Deluxe Twin Room, 2 Single Beds, Balcony, Pool View
32-inch LCD TV with satellite channels, TV
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
The current price is NZ$248
includes taxes & fees
16 July - 17 July

Explore the area

Map
Jl. Pantai Mengiat, BTDC Complex, Nusa Dua, Bali, 80363
  • Bali Collection Shopping Centre
    ‪10 min walk‬
  • Geger Beach
    ‪13 min walk‬
  • Nusa Dua Beach
    ‪17 min walk‬
  • Denpasar (DPS-Ngurah Rai Intl.)
    ‪15 min drive‬

Room options

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony, Pool View

Highlights

Balcony or patio
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Twin Room, 2 Single Beds, Balcony, Pool View

Minibar, in-room safe, desk, laptop workspace

Deluxe Twin Room, 2 Single Beds, Balcony, Pool View

Highlights

Balcony or patio
Private pool
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
  • 50 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Suite, 2 Bedrooms, Private Pool

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Private Pool

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 225 sq m
  • Sleeps 7
  • 1 King Bed and 2 Single Beds

View all photos for Suite, 3 Bedrooms, Terrace

Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Terrace

Highlights

Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Bathrobes
Hairdryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • Sleeps 9
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 92 sq m
  • Sleeps 5
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Balcony

Highlights

Balcony
Air conditioning
Free cots/infant beds
LCD TV
Blackout curtains
Separate bath and shower
Hairdryer
Bathrobes
  • 50 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Balcony

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 130 sq m
  • Sleeps 7
  • 2 Double Beds

View all photos for Suite, 3 Bedrooms, Private Pool

Minibar, in-room safe, desk, laptop workspace

Suite, 3 Bedrooms, Private Pool

Highlights

Patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 275 sq m
  • Sleeps 9
  • 3 Double Beds

View all photos for Suite, 1 Bedroom, Balcony

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Balcony

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
LCD TV
  • 92 sq m
  • Sleeps 5
  • 1 King Bed

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About the area

Nusa Dua

A luxury stay in Nusa Dua awaits you at Novotel Bali Nusa Dua. Within a 20-minute stroll, you'll find popular places like Nusa Dua Beach and Bali Collection Shopping Centre. Highlights at this beach resort include 2 bars/lounges, a full-service spa and a nearby private beach. .A day of pampering at InBalance Spa can include hot stone massages, body wraps and body scrubs along with aromatherapy and reflexology. The restaurant, The Square, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. Gourmet Bar is the resort's own bar, serving drinks along with brunch and lunch. Enjoy the outdoor swimming pool, free kids' club, 24-hour gym and Hot tub. 2239 square feet (208 square metres) of event facilities include 5 meeting rooms and a conference centre, and other business amenities include a business centre. Additionally, you'll find free Wi-Fi in public areas, a sauna and a children's swimming pool. Buffet breakfast is available daily between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of a free area shuttle. .Attractions within a 15-minute drive of this 4.5-property class BTDC resort include Tanjung Benoa Beach and Waterbom Bali.
View more Resorts in Nusa DuaOpens in a new window

What's nearby

  • Bali National Golf Club - 3 min walk - 0.3 km
  • Bali Collection Shopping Centre - 10 min walk - 0.9 km
  • Geger Beach - 13 min walk - 1.1 km
  • Nusa Dua Beach - 17 min walk - 1.5 km
  • Bali Nusa Dua Convention Centre - 2 min drive - 1.7 km

Getting around

  • Denpasar (DPS-Ngurah Rai Intl.) - 21 min drive

Restaurants

  • ‪The Mulia - ‬4 min drive
  • ‪The Cafe - ‬4 min drive
  • ‪Waterfall Restaurant - ‬8 min walk
  • ‪Kagu Ra Authentic Japanese Cuisine - ‬9 min walk
  • ‪Soleil at Mulia Bali - ‬5 min drive

About this property

Novotel Bali Nusa Dua

Elegant beach resort and outdoor pool
Feel the sun on your face and the sand in your toes on the private white sand beach, located just 650 metres away. For a free ride to the surf and sand, catch the resort's complimentary beach shuttle. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Novotel Bali Nusa Dua such as a complimentary children's club and an outdoor pool.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges, a beach bar and a poolside bar. A computer station is on site and WiFi is free in public spaces. This luxury resort also offers a children's pool, a 24-hour fitness centre and a hot tub. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Nusa Dua resort.

  • 168 guestrooms or units
  • 5 levels
  • 10 buildings
  • 2 bars or lounges
  • Conference rooms
  • 2239 sq ft of conference space
  • 208 sq. m of conference space
  • Built in 2007
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Corner/local shop
  • Terrace
  • Garden
  • BBQ grill(s)
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar on the beach
  • Bar by the pool
  • Dining venue
Novotel Bali Nusa Dua offers 168 accommodations with minibars and a safe. 32-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Nusa Dua resort provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, in-room massages and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

InBalance Spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, facials, body wraps and body scrubs. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, French, Indonesian, Japanese

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  • Pool
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includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free area shuttle up to 800 metres
  • Free beach shuttle
  • Free shopping centre shuttle
  • Onsite parking available only on request
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 220,000 to 220,000 for adults and IDR 110,000 to 110,000 for children
  • 2 bars/lounges
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • 2.28 Beach Club
  • Gourmet Bar
  • Pause Cafe
  • The Square

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Hot tub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Free cot
  • Grocery/convenience store
  • Laundry facilities
  • Microwave on request
  • Outdoor pool
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (2,239 square foot of space)

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Gravel flooring in public areas
  • Handrails in stairways
  • Hardwood flooring in public areas
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 10 buildings
  • 5 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2007
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Microwave on request
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Bali Nusa Dua

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for IDR 500000.0 per day.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately IDR 220000 to 220000 for adults and IDR 110000 to 110000 for children
  • Airport shuttle fee: IDR 385000 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: IDR 500000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards and cash. Noise-free guestrooms cannot be guaranteed.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • Pool access available from 8 AM to 8 PM
  • Reservations are needed for spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Bali Hotel Nusa Dua
Bali Nusa Dua Hotel
Hotel Novotel Bali Hotel
Hotel Novotel Bali Nusa Dua
Hotel Novotel Bali Nusa Dua Hotel
Hotel Novotel Nusa Dua Bali
Novotel Bali Nusa Dua
Nusa Dua Bali
Nusa Dua Bali Hotel
Nusa Dua Hotel
Novotel Bali Nusa Dua Hotel
Novotel Bali Hotel
Novotel Bali
Novotel Bali Nusa Dua Hotel And Residences
Novotel Nusa Dua Bali
Nusa Dua Novotel
Novotel Bali Nusa Dua Hotel & Residences
Novotel Bali Nusa Dua Resort
Novotel Bali Resort
Hotel Novotel Bali Nusa Dua Hotel Residences
Novotel Bali Nusa Dua Resort
Novotel Bali Nusa Dua Nusa Dua
Novotel Bali Nusa Dua Resort Nusa Dua

Frequently asked questions

What is the cancellation policy at Novotel Bali Nusa Dua?

Novotel Bali Nusa Dua offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Novotel Bali Nusa Dua?

As of 15 Jun 2025, prices found for a 1-night stay for 2 adults at Novotel Bali Nusa Dua on 16 Jul 2025 start from NZ$248.12, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Novotel Bali Nusa Dua?

Yep, Novotel Bali Nusa Dua has a free self car park and free RV/bus/truck parking.

Are there any beaches close to Novotel Bali Nusa Dua?

Yep, Novotel Bali Nusa Dua is a short 18-minute walk from Nusa Dua Beach. Fun beach activities include snorkelling, scuba diving and kayaking.

Is there a spa on site at Novotel Bali Nusa Dua?

Yep, InBalance Spa is available for guests. It has a hot tub and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as hot stone massages.

Does Novotel Bali Nusa Dua have a pool?

Novotel Bali Nusa Dua has a pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8 AM to 8 PM.

What luxury perks are available at Novotel Bali Nusa Dua?

Novotel Bali Nusa Dua features a full-service spa, an outdoor pool and 2 bars.

What makes Novotel Bali Nusa Dua a romantic place to stay?

1 hot tub and couples spa treatments, as well as massage services available in the guestrooms, all help set the scene for a romantic weekend at Novotel Bali Nusa Dua.

Is Novotel Bali Nusa Dua family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Novotel Bali Nusa Dua is a hit with families.

Does Novotel Bali Nusa Dua serve breakfast?

Yeah, buffet breakfast is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Novotel Bali Nusa Dua?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Novotel Bali Nusa Dua?

Yep, they've got a beach bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Novotel Bali Nusa Dua?

Check-in begins at 2 PM. Check-out time is noon.

Are pets allowed at Novotel Bali Nusa Dua?

No, pets and service animals are not allowed.

Is there a golf course on site at Novotel Bali Nusa Dua?

There isn't one on site, but Bali National Golf Club is a short 2-minute walk away.

Novotel Bali Nusa Dua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 321 out of 764 reviews
Rating 8 - Good. 310 out of 764 reviews
Rating 6 - Okay. 88 out of 764 reviews
Rating 4 - Poor. 30 out of 764 reviews
Rating 2 - Terrible. 15 out of 764 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Taylah Renee

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Staff were so lovely and couldn’t have helped more. Wasn’t a fan of the bath/shower as it was a bit hard to get in and out of and an old shower head.
Stayed 6 nights in Jun 2025

10/10 Excellent

Nikki

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Loved the hotel! For the value for money I couldn’t fault it. We needed 3 bedrooms and I wanted our own pool in a resort. It is an older style hotel but that was part of the charnWe stayed in a 3 bedroom apartment with a private swimming pool and it was HUGE!! The resort pool was fabulous. Nice and big and lots of nooks and crannies to keep the kids entertained. No pool slides which tbh I enjoyed as it made the pool nice and relaxing and probably more quiet than other resorts might have been. Buffet breakfasts were amazing, the lunch at the pool & room service were great and big variety. The spa was incredible - do the 2.5 hour Spa Sampler - you won’t be disappointed. The staff were so responsive - whether it was a phone call or WhatsApp any issues or questions were addressed immediately The hotel grounds are lush and lovely The kids club had great activities and my kids picked and chose what they did but they loved going and made some great friends at kids club - my kids ages 5 & 7. My 2.5 yo also loved it but had to be accompanied with an adult/our nanny. The beach was a 2 minute shuttle ride to the beach club - the beach was fabulous and the 30 min massage I got at the beach was incredible too. The location of the hotel was great - a 5 min free shuttle to the Bali Collection (or a $5 Gojak if that was full or time didn’t suit) or a 5-10 minute walk along the road to some restaurants etc. Dinners : Nusa (incredible Italian and great for kids) & Acala Bar & Grill
Stayed 5 nights in May 2025

6/10 Okay

Miriam

Liked: Staff & service
Stayed 7 nights in Mar 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Lovely grounds & rooms with excellent service
Stayed 1 night in Feb 2025

10/10 Excellent

Zheng

Stayed 6 nights in Jan 2025

10/10 Excellent

Jordanco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 8 nights in Jan 2025

10/10 Excellent

Victoria

Stayed 7 nights in Jan 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a two bedroom room with a private pool. Room was very spacious with a little kitchenette, which was useful for light lunches. We had breakfast included which had loads of options to choose from. Within walking distance were a lot of different restaurants for dinner. About a 10min walk is Bali Collection which had a range of shops and restaurants as well. To get to the beach, a shuttle runs every 5 mins. Quite a few sun lounges and a lovely beach. Drinking water is a little pricey, compared to supermarket prices, so be sure to bring enough with you. A great hotel with very friendly staff. We had a wonderful holiday and would go back.
Stayed 7 nights in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness
Stayed 7 nights in Dec 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you we had a wonderful time.
Stayed 8 nights in Dec 2024

8/10 Good

Carolyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room wasn’t as good as previously, room was dark and positioned in the back of the property despite booking it in January (10 months ago ) staff were brilliant and very kind
Stayed 5 nights in Nov 2024

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Faadhil

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay with the fam
Stayed 7 nights in Aug 2024

8/10 Good

Jane

Stayed 11 nights in Sep 2024

10/10 Excellent

Russell

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely resort, friendly staff, beautiful swimming pool. Thank you.
Stayed 7 nights in Oct 2024

8/10 Good

Jane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had pool view room which carries a bit of noise, but didn’t worry us. The grounds are beautiful, pool is great and deck chairs fill up early. Bottom level pool is quite a big step to get in it if. room is very dated and smells at times (musty type sewer smell). Serviced every day which is great for fresh towels and more needed toilet paper! Staff are absolutely beautiful, pool side service especially, we loved Yuda & Yuka who were so cheerful and thoughtful & great to chat to. Food was ok at restaurant, Pause cafe was better. Good walking access from rear of hotel to convenient stores, laundry service, cheaper massage/spa’s. Walking distance from front of hotel to other restaurants and street markets. Staff easily arrange taxis if needed. The Accor membership if worth buying for food/drink discounts, we had family of 4, so $150AUD outlay is worth it The beach club is a bit disappointing, toilets, not very nice. The beach itself had a bit of rubbish washed up but overall a nice, day. very strong current to swim in. Free shuttle back-and-forth was great and went every 15 minutes.
Stayed 10 nights in Sep 2024

8/10 Good

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Missing bits in our room.

We had no clean water dispenser in our room where as my son did in his room. Cooking facilities in room but to toast bread we would have had to hire a toaster. Other than the above holiday was very good. Thanks.
Stayed 6 nights in Sep 2024

8/10 Good

Ashankini

Travelled with family
Liked: Cleanliness, staff & service
Stayed 10 nights in Sep 2024

10/10 Excellent

Jarrod

Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in Sep 2024

8/10 Good

Ashikin Binte Syed Fadhal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

2/10 Terrible

Lynne

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Jennifer

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience with my family was great and can not wait to go back for tge next holiday. We appreciate the great smile of the staff and willingness to assist us during our stay. The Square restaurant is an "okay" for overnight stay breakfast buffet. The served food was below my expectations compare to other Novotel I have been stayed worldwide. Their main serving mostly rice dishes and noodles. We loved our 2 bedroom suite we stayed in as the porch gave us the relaxing afternoon listening to the chirping birth and feeling the cool breeze while having our cup of tea. The In balance spa staff is well accommodating but I hope their hair spa is more restful if client is on a lying or slightly head down for treatment for more relaxing pampering instead of a barber type chair in a salon. Their massage bed with hole was an okay but needs to be sanitized as it's smelled pungent during our massage. It was like a someone sweat stayed on a surface of the head area. The Koi ponds was pretty and nice to sit on a nipa hut while having a slow day relaxing.Appreciated the provided Spring drinking water as our thirst quencher and kept us hydrated. Yeah, the Novotel beach access was the Best part of our stay. We stayed not for the pool experience but for the OCEAN therapy. Thank you!
Stayed 5 nights in Aug 2024

10/10 Excellent

Yebga

Stayed 5 nights in Aug 2024

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay, will defiantly stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Michael, Waakirchen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and stuff excellent. Check in and check out quick, friendly, correct. Breakfast excellent. Beach Bar and transport to the beautiful beach excellent. The room large, but overdue for a big refitting of almost everything. Very clean. I would go back for the garden and pool and the excellent staff.
Stayed 13 nights in Aug 2024