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Renaissance Orlando Resort – Disney Springs® Area

4.0 star property
Family-friendly hotel with 24-hour business centre and 24-hour front desk

Photo gallery for Renaissance Orlando Resort – Disney Springs® Area

Relax in a serene courtyard with a seating area, coffee table, and lush greenery.
Relax in a spacious room with a large bed, desk, and balcony offering views of palm trees.
Relax in style with plush armchairs and a spacious seating area, complemented by a stunning chandelier and elegant display cases.
Relax in our welcoming lobby, featuring a central seating area, glass-fronted reception desk, and lush greenery.
Relax by the pool in this inviting outdoor lounge area, featuring a sofa, chairs, and a table.

Popular amenities

  • Housekeeping
  • Free WiFi
  • Parking available
  • Bar
The current price is NZ$229
includes taxes & fees
5 Aug - 6 Aug

Explore the area

Map
1905 Hotel Plaza Blvd, Lake Buena Vista, FL, 32830
  • Disney Springs™
    ‪12 min walk‬
  • SeaWorld® Orlando
    ‪5 min drive‬
  • Orange County Convention Center
    ‪6 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

View all photos for Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living room

Executive Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, Pool View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Balcony, Pool View)

View from room

Room, 1 King Bed, Non Smoking, Pool View (Balcony, Pool View)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View (Mobility/Hearing Accessible, Tub)

View from room

Room, 1 King Bed, Non Smoking, Garden View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking, Pool View (Balcony)

Room, Multiple Beds, Non Smoking, Pool View (Balcony)

Room, Multiple Beds, Non Smoking, Pool View (Balcony)

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

View from room

Room, 1 King Bed, Non Smoking, Pool View (Mobility Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Garden View

View from room

Room, 1 King Bed, Non Smoking, Garden View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, Non Smoking, City View (Mobility/Hearing Access, Roll-in Shwr)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking, City View

Room, Multiple Beds, Non Smoking, City View

Room, Multiple Beds, Non Smoking, City View

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, City View

View from room

Room, 1 King Bed with Sofa bed, Non Smoking, City View

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking, City View

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, Non Smoking, City View

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

1 bedroom, premium bedding, Tempur-Pedic beds, in-room safe

Room, Multiple Beds, City View (Mobility/Hearing Accessible, Tub)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
LCD TV
Premium bedding
Separate bedroom
Blackout curtains
Tempur-Pedic bed
  • City view
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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About the area

Lake Buena Vista

A family-friendly stay in Lake Buena Vista awaits you at Renaissance Orlando Resort – Disney Springs® Area. Within a 30-minute stroll, you'll find Disney Springs™ and Disney's Lake Buena Vista Golf Course. Highlights at this hotel include a restaurant, an outdoor swimming pool and a poolside bar. .The restaurant, American Kitchen, is open for breakfast and dinner. Pool Bar and Grill is the hotel's own bar, serving drinks along with light fare. 25000 square feet (2323 square metres) of event facilities include meeting rooms and conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Each morning cooked-to-order breakfast is served between 7:00 AM and 11:00 AM. There's also the convenience of valet parking. .Sights within a 10-minute drive of this 4-property class Lake Buena Vista hotel include Walt Disney World® Resort and Orange County Convention Center.

What's nearby

  • Disney Springs™ - 12 min walk - 1.1 km
  • Orlando Vineland Premium Outlets - 2 min drive - 2.0 km
  • Disney's Lake Buena Vista Golf Course - 4 min drive - 3.1 km
  • SeaWorld® Orlando - 5 min drive - 6.7 km
  • Orange County Convention Center - 6 min drive - 7.7 km

Getting around

  • Orlando Station - 19 min drive
  • Orlando International Airport (MCO) - 23 min drive

Restaurants

  • ‪Rainforest Cafe - ‬14 min walk
  • ‪Earl of Sandwich - ‬15 min walk
  • ‪Olive Garden - ‬14 min walk
  • ‪Dockside Margaritas - ‬15 min walk
  • ‪Hurricane Grill & Wings - ‬3 min drive

About this property

Renaissance Orlando Resort – Disney Springs® Area

Family-friendly hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A 24-hour business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 25000 square feet (2323 square metres) and includes conference space. An outdoor pool, a terrace, and an arcade/games room are also featured at the family-friendly Renaissance Orlando Resort – Disney Springs® Area. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Lake Buena Vista hotel.

  • 1 building
  • 394 guestrooms or units
  • 15 levels
  • Conference rooms
  • 25000 sq ft of conference space
  • 2323 sq. m of conference space
  • Built in 1972
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Television in lobby
  • ATM
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Water dispenser
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Renaissance Orlando Resort – Disney Springs® Area offers 394 accommodations with laptop-compatible safes and coffee/tea makers. Tempur-Pedic beds feature premium bedding. 47-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. In-room massages, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 30 per day; includes in/out privileges)
  • Valet parking on site (USD 38 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 9 to 16 for adults and USD 5 to 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • American Kitchen
  • Pool Bar and Grill
  • The Pickup

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • 25,000 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Lift (91 centimetre wide door)
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (107 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 15 floors
  • Ballroom
  • Banquet hall
  • Built in 1972
  • Designated smoking areas
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 250 per accommodation, per stay
  • Resort fee: USD 50 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Children's club/arcade access
  • Fitness centre access
  • Fitness/yoga classes
  • In-room bottled water
  • Shuttle service
  • Sporting facilities or equipment

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 9 to 16 for adults and USD 5 to 8 for children
  • Self-parking fee: USD 30.00 per day (in/out privileges)
  • Valet parking fee: USD 38.00 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay and debit cards. Cash is not accepted. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott) guidelines.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

B Lake Buena Vista
B Resort Lake Buena Vista
Resort B
B Resort located Disney Springs Resort Area Lake Buena Vista
B Resort located Disney Springs Resort Area
B located Disney Springs Area Lake Buena Vista
B located Disney Springs Area

Frequently asked questions

What is the cancellation policy at Renaissance Orlando Resort – Disney Springs® Area?

Renaissance Orlando Resort – Disney Springs® Area offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Renaissance Orlando Resort – Disney Springs® Area?

As of 31 Jul 2025, prices found for a 1-night stay for 2 adults at Renaissance Orlando Resort – Disney Springs® Area on 5 Aug 2025 start from NZ$144.17, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Renaissance Orlando Resort – Disney Springs® Area?

Yep, Renaissance Orlando Resort – Disney Springs® Area has a self car park with in/out privileges for USD 30.00 per day.

Does Renaissance Orlando Resort – Disney Springs® Area have a pool?

Renaissance Orlando Resort – Disney Springs® Area has a pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 10:00 PM.

What makes Renaissance Orlando Resort – Disney Springs® Area a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Renaissance Orlando Resort – Disney Springs® Area.

Is Renaissance Orlando Resort – Disney Springs® Area family-friendly?

You bet! With amenities such as an arcade and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Renaissance Orlando Resort – Disney Springs® Area is a hit with families.

Does Renaissance Orlando Resort – Disney Springs® Area serve breakfast?

Sure does, cooked-to-order breakfast is on offer daily between 7:00 AM and 11:00 AM.

Is there a free airport shuttle available at Renaissance Orlando Resort – Disney Springs® Area?

No, Renaissance Orlando Resort – Disney Springs® Area does not offer an airport shuttle service.

Is there a bar or restaurant at Renaissance Orlando Resort – Disney Springs® Area?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and dinner.

What time are check-in & check-out at Renaissance Orlando Resort – Disney Springs® Area?

Check-in begins at 4:00 PM. Check-out time is 11 AM.

Are pets allowed at Renaissance Orlando Resort – Disney Springs® Area?

No, only service animals are allowed.

Renaissance Orlando Resort – Disney Springs® Area Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 258 out of 433 reviews
Rating 8 - Good. 76 out of 433 reviews
Rating 6 - Okay. 45 out of 433 reviews
Rating 4 - Poor. 30 out of 433 reviews
Rating 2 - Terrible. 24 out of 433 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

Kimberlie

Travelled with family
Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and quiet
Stayed 1 night in Apr 2025

10/10 Excellent

Darlyne

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort

Walking distance to Disney Springs

It was nice, good location, the lobby is very inviting Our room was a little bit sticky, door lock was not functioning and toilette paper had not been replaced. But over all it’s a very convenient location and with a little more attention to detail could be really great!’
Stayed 1 night in Apr 2025

4/10 Poor

Maria Teresa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I did not like that they offered an extra bed and they didn't give us any extra, also it was a shuttle to transport to Universal an they didn't have any to go to this place. I never go back to this hotel because of this situation. I'm very disappointed.
Stayed 2 nights in Apr 2025

10/10 Excellent

Amaranta

Stayed 1 night in Apr 2025

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort

Not like other Marriotts, but ok

Service at front desk, the restaurant and bar, and room was super. Food and drinks were reasonably priced and the food was good! the inside of the hotel was clean, however the outside was unkept, dead plants everywhere in tall fancy containers, and fake plants too in the outdoor fancy containers. The walkway to self park is a long one and althogh I saw someone low he fnt entry clean, I dont think anybody has done the walkway in a long time. there was plenty of room for self parking, although now marriott is charging $30/day so while hotels.com charged me a $40/night fee over the rate that was quoted at the time of booking, I paid $70/night EXTRA than what was quoted when I reserved the hotel. I chose a location close to disney springs, and the taxi to it was $20 plus tip so the next night I walked.
Stayed 4 nights in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Apr 2025

6/10 Okay

Victoria

Travelled with family
Disliked: Cleanliness, staff & service
The hotel
Stayed 6 nights in Apr 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and smelled wonderful!
Stayed 2 nights in Apr 2025

10/10 Excellent

Jaco

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2025

8/10 Good

Amal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Aside from disappointing breakfast. It was great.

Room, bed, check in were all great. Bed was fantastic. Only issue is the quality of the breakfast buffet. The food quality is exactly what you would find in a discount bottom dollar hotel breakfast. Orange juice is the cheap stuff. Muffins are frozen/ thawed gas station quality. Not acceptable for $30. I don’t mind paying well for a breakfast, but don’t feed me garbage.
Stayed 3 nights in Apr 2025

2/10 Terrible

Jari

Travelled with family
Disliked: Cleanliness, staff & service
The first room we received had a dead cockroach on the floor . I went back and asked for a different room. We were moved from the first floor to the second floor. In this room we found a LIVE bug running around the square shower. We killed it but decided we couldn’t stay at a hotel which is obviously infested with bugs and not cleaned well. I went to the desk and the man was on the phone so I left my keys and found a different hotel to stay the weekend at. Such a disappointment for what was supposed to be a “4 stars hotel.
Stayed 3 nights in Apr 2025

4/10 Poor

Rachel

Travelled with family
Liked: Staff & service
The check-in experience started off well, but things quickly took a turn when we arrived at our room. It was located on the ground floor with direct access to the outside, and to say I felt unsafe would be an understatement. We immediately requested a room change and were moved to the second floor. While that felt slightly more secure, the room itself was noticeably outdated and in need of major renovations—especially the bathroom. Unfortunately, our issues didn’t end there. A foul odor, clearly from sewage, was coming from the bathroom, which led to yet another room change on our second night—this time to the 15th floor. This room was definitely an improvement. Though still dated, the bathroom had been upgraded, but the shower still leaked. At checkout, we encountered several unexpected charges on our folio that had to be sorted out, which left a bit of a sour taste in my mouth. Would I stay here again? Honestly, probably not. While the location is excellent, the facilities fell short of expectations. On a brighter note, the service at the American Kitchen restaurant was outstanding! Breakfast was a highlight thanks to Niki, whose warm and attentive hospitality truly stood out. She made the experience seamless and enjoyable—she’s a real asset to the team and deserves to be recognized!
Stayed 4 nights in Apr 2025

10/10 Excellent

melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in relation to the parks
Stayed 3 nights in Apr 2025

2/10 Terrible

Tiara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful. I will never stay here again
Stayed 1 night in Apr 2025

6/10 Okay

malinda

Travelled with family
Disliked: Staff & service
Pay enough at hotel to pay additional $30 day parking
Stayed 5 nights in Apr 2025

6/10 Okay

Ozair

Disliked: Cleanliness
Stayed 4 nights in Apr 2025

10/10 Excellent

Angelo

It was nice
Stayed 3 nights in Apr 2025

4/10 Poor

Bluangel

Disliked: Property conditions & facilities
Very strong sewer smell and brown toilet water. Long walk to hotel room once inside. Carpet stairs are dirty and stain
Stayed 4 nights in Apr 2025

10/10 Excellent

Amber

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Frankly at the front desk was a joy. My room was clean and the amenities were great. I loved that they had free transportation to the parks. If I am ever in Orlando again, this resort will be my first choice.
Stayed 4 nights in Apr 2025

10/10 Excellent

Aishja B

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2025

10/10 Excellent

Theresa Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thank you

Nice hotel. Comfortable rooms. Thank you to the CEO for keeping the DEI policies
Stayed 2 nights in Apr 2025