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Holiday Inn Resort Orlando Suites - Waterpark by IHG

3.5 star property
Family-friendly hotel with 5 restaurants, near Disney Springs™

Photo gallery for Holiday Inn Resort Orlando Suites - Waterpark by IHG

2 outdoor pools, a heated pool, pool cabanas (surcharge), pool umbrellas
Property video
Suite, Multiple Beds
40-inch flat-screen TV with digital channels, TV
Interior detail

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$195
includes taxes & fees
22 Feb - 23 Feb

Explore the area

View map
18000 International Dr S., Orlando, FL, 32821
  • Place, Hawks Landing Golf Club
    ‪7 min walk‬
  • Place, Lake Bryan
    ‪18 min walk‬
  • Place, Lake Buena Vista Factory Stores
    ‪2 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Suite

1 bedroom, in-room safe, desk, blackout curtains

Standard Suite

8.0 out of 10
Very good
(104 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds

7.4 out of 10
Good
(453 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
2 bedrooms
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

7.6 out of 10
Good
(314 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
2 bedrooms
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 Queen Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Suite, 1 King Bed with Sofa bed | Living room

Suite, 1 King Bed with Sofa bed

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds

7.2 out of 10
Good
(40 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Sofa bed
  • 92 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

1 bedroom, in-room safe, desk, blackout curtains

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
2 bedrooms
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Fridge, microwave, coffee/tea maker

Suite, Multiple Beds

7.4 out of 10
Good
(3 reviews)

Highlights

Separate dining area
Separate sitting area
Air conditioning
Heating
Kitchen
Fridge
Flat-screen TV
Sofa bed
  • 92 sq m
  • 3 bedrooms
  • Sleeps 8
  • 2 King Beds, 1 Single Bunk Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, in-room safe, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(44 reviews)

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Separate bedroom
Blackout curtains
Private bathroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Living room

Suite, Multiple Beds

Highlights

Separate sitting area
Air conditioning
Heating
Fridge
Flat-screen TV
Sofa bed
Blackout curtains
Separate bedroom
  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 1 Queen Bed, 2 Single Beds and 1 Double Sofa Bed

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  • Pool
  • Spa pool
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4.0 out of 5, Very good, 9,005 reviews
The price is NZ$406
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22 Feb - 23 Feb
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About the area

Orlando

A family-friendly stay in Orlando awaits you at Holiday Inn Resort Orlando Suites - Waterpark by IHG. You'll be 6.6 km (4.1 mi) from Disney Springs™ and 7.6 km (4.7 mi) from Epcot®. Highlights at this hotel include 5 restaurants, 2 outdoor swimming pools and 2 bars/lounges. .The restaurant, Lakeside Cafe, serves American cuisine and is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 2 hot tubs, gym and waterslide plus access to a playground. 6150 square feet (571 square metres) of event facilities include conference space, and other business amenities include a 24-hour business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of self parking. .Places within a 15-minute drive of this 3.5-property class Orlando hotel include Orange County Convention Center and Disney's Hollywood Studios®.

What's nearby

  • Hawks Landing Golf Club - 7 min walk - 0.7 km
  • Lake Bryan - 18 min walk - 1.6 km
  • Disney Springs™ - 2 min drive - 2.1 km
  • Lake Buena Vista Factory Stores - 2 min drive - 3.0 km
  • Universal Studios Florida - 16 min drive - 18.6 km

Getting around

  • Brightline Orlando Station - 20 min drive
  • Kissimmee, FL (ISM-Kissimmee Gateway) - 20 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Dunkin' - ‬3 min drive
  • ‪Lakeside Cafe - ‬5 min walk
  • ‪Starbucks - ‬3 min drive
  • ‪Starbucks - ‬16 min walk

About this property

Holiday Inn Resort Orlando Suites - Waterpark by IHG

Family-friendly hotel with 5 restaurants, near Disney Springs™
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers its guests 2 outdoor swimming pools and 2 hot tubs along with a waterslide and a fitness centre. There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. Event space at this hotel measures 6150 square feet (571 square metres) and includes conference space. A vending machine, an arcade/games room, and multilingual staff are also featured at the family-friendly Holiday Inn Resort Orlando Suites - Waterpark by IHG. For a fee, parking is available.

This 3.5-star Orlando hotel is smoke free.

  • 777 guestrooms or units
  • 6 levels
  • 5 dining venues
  • 2 bars or lounges
  • 6150 sq ft of conference space
  • 571 sq. m of conference space
  • Built in 1999
  • Deli
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Conference space
  • Breakfast available (surcharge)
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Corner/local shop
  • Gift shop
  • Television in lobby
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Locker space
  • Coffee shop
  • Bar by the pool
Holiday Inn Resort Orlando Suites - Waterpark by IHG offers 777 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. This accommodation offers separate sitting areas. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

40-inch flat-screen televisions come with premium digital channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 29 per night; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 22.95 per person
  • 2 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Antonios Pizzeria
  • Hideaway Bar and Grill
  • Lakeside Cafe
  • Red Panda Asian
  • Sombrero's Cantina

Things to do

  • 2 hot tubs
  • 2 outdoor pools
  • Arcade/game room
  • Gym
  • Heated pool
  • Playground
  • Shopping
  • Splash pad
  • TV in common areas
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's games
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Separate bedroom
  • Snack bar/deli
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 6,150 square feet of conference space
  • Computer station

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 15 accessible parking spaces
  • Accessible shuttle
  • Assistive listening devices in meeting rooms
  • Doorbell and phone notification
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 1999
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 28.13 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Concierge service
  • Fitness centre access
  • Pool access
  • Shuttle service
  • Hot tub access

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 22.95 per person
  • Self-parking fee: USD 29.00 per night (in/out privileges)
  • Pet fee: USD 125.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Discover. Cash is not accepted. 
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 9 AM to 9 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Nickelodeon Resort
Nickelodeon Resort Suites
Nickelodeon Suites
Nickelodeon Suites Orlando
Holiday Inn Resort Orlando Suites Waterpark
Nickelodeon Suites Resort Orlando
Resort Nickelodeon
Nick Hotel Orlando
Nickelodeon Suites soon to be Holiday Inn Resort Waterpark
Nickelodeon Suites Resort
Holiday Inn Resort Suites Waterpark
Holiday Inn Orlando Suites Waterpark
Holiday Inn Suites Waterpark

Frequently asked questions

What is the cancellation policy at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Holiday Inn Resort Orlando Suites - Waterpark by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

As of 12 Feb 2026, prices found for a 1-night stay for 2 adults at Holiday Inn Resort Orlando Suites - Waterpark by IHG on 22 Feb 2026 start from NZ$148.83, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Yep, Holiday Inn Resort Orlando Suites - Waterpark by IHG has a self car park with in/out privileges for USD 29.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Holiday Inn Resort Orlando Suites - Waterpark by IHG?

The closest beach to Holiday Inn Resort Orlando Suites - Waterpark by IHG is Beachcomber Beach (9.5 km).

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a pool?

Holiday Inn Resort Orlando Suites - Waterpark by IHG has 2 outdoor swimming pools and a heated pool. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella. The pool is open 9 AM to 9 PM.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Holiday Inn Resort Orlando Suites - Waterpark by IHG features 2 outdoor pools, 2 hot tubs and a heated pool.

Is Holiday Inn Resort Orlando Suites - Waterpark by IHG family-friendly?

You bet! With amenities such as a playground, an arcade and 2 outdoor pools, it's no surprise that Holiday Inn Resort Orlando Suites - Waterpark by IHG is a hit with families.

Does Holiday Inn Resort Orlando Suites - Waterpark by IHG serve breakfast?

Yeah, buffet brekkie is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

No, Holiday Inn Resort Orlando Suites - Waterpark by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Resort Orlando Suites - Waterpark by IHG?

Check-in begins at 4 PM. Check-out time is 10 AM.

Holiday Inn Resort Orlando Suites - Waterpark by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 1834 out of 4789 reviews
Rating 8 - Good. 834 out of 4789 reviews
Rating 6 - Okay. 827 out of 4789 reviews
Rating 4 - Poor. 538 out of 4789 reviews
Rating 2 - Terrible. 756 out of 4789 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Marilu

Travelled with family, Business traveller
Liked: Cleanliness, amenities
It was clean. The last day there was an accident. The toilet in the bath tub was plugged all night too early morning, but they came to fix it when it was time for us to check out so we didn’t have time to take a shower cause we had to wait for the cleaning aid to come and clean the tub. We had a late checkout. I still haven’t gotten in my refund for a day.
Stayed 3 nights in Nov 2025

10/10 Excellent

Katy

Liked: Cleanliness, amenities, property conditions & facilities
Buen
Stayed 2 nights in Nov 2025

8/10 Good

Anando

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
I stayed with my family and kids, pool was nice, movie event was nice. Could of been better, pictures online dont justify what the actual location is, overall cant complain much price was right for what you get. I left something behind in the room, which i am still waiting a whole week to hear back. I had to fill out form in seperate webpage never heard back. Item was important i just wish someone would notify of me results. I am sure who ever found it in the room kept it. Just a bummer.
Stayed 2 nights in Nov 2025

10/10 Excellent

Justice

Stayed 1 night in Nov 2025

2/10 Terrible

Tarrah

Travelled with family and small children
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
This Hotel was once a great place to stay. This trip, it was run down, construction everywhere, elevators that did not work, pool slides that needed maintenance and a lack of security for the property grounds.
Stayed 1 night in Nov 2025

2/10 Terrible

Jasmine

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel was dirty and I asked for room service to come clean and they didn’t clean very well just made the beds and half of the hotel was closed . The food section was only pizza . Pool was dirty
Stayed 2 nights in Nov 2025

2/10 Terrible

Juan

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We had to change rooms 2 due to the smell of mold in the first room. The second room had a huge plumbing issue with the pipe rattling so loud we could not take a shower. The 3rd room had a ceiling fan was pair to another rooms control and in the middle of the nigh the light would turn on multiple time due the room next door people turning it on. We could here all the interactions with the people next door and issues with the fan and lights.
Stayed 4 nights in Nov 2025

4/10 Poor

PEDRO AYALA

Stayed 4 nights in Oct 2025

10/10 Excellent

Edgar

Stayed 1 night in Oct 2025

10/10 Excellent

Angel Leigh

Stayed 2 nights in Nov 2025

4/10 Poor

Sara

Stayed 2 nights in Oct 2025

8/10 Good

Casterine

Stayed 2 nights in Nov 2025

10/10 Excellent

Nikita

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything was nice and clean
Stayed 2 nights in Nov 2025

2/10 Terrible

Andrew

Travelled with family, Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Half the amenities were closed and they still charged a resort fee. All elevators but one were non-operational. Check in took an hour. Room was okay.
Stayed 2 nights in Nov 2025

2/10 Terrible

Dhiraj

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
This was the worst hospitality experience I’ve ever had. I booked this property for the water park and pool experience for my kids, and I proactively called + messaged to ensure my prepaid room would be ready early morning after our red-eye flight. We arrived around 8 AM, and the hotel made us wait over 3 hours just to get a room. The staff showed zero empathy, kept giving vague excuses like “housekeeping has not checked the room,” and showed no urgency at all. I had to literally keep going to the counter again and again while my family was exhausted. Then it got even worse: They dumped us into a tower where the elevator was not working, and our room was on the 5th floor. The water park (the entire reason we picked this hotel for our kids) was not operational. Even the swimming pool was closed when we tried to use it later in the day. None of these major amenity closures were communicated at booking. This stay was a complete disaster - misleading advertising, zero empathy, no transparency, and no accountability. I wasted hours of my vacation dealing with incompetence and indifference. I have lost trust in this property and honestly in the IHG brand after this. I would never recommend this hotel to anyone.
Stayed 2 nights in Nov 2025

2/10 Terrible

Charity

Aside from a single front desk person and a few other employees who were nice in passing, the stay was atrocious. It was well over hour to get checked in and after waiting in that long line,
Stayed 2 nights in Nov 2025

6/10 Okay

Simon

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
We enjoyed our time for what we needed it for which was housing before and after our daily disney trips. but were dissapointed in the level of the expectations of what a resort and holiday inn brand is envisioned to be. Feedback below: - Rooms outdated, toilet covers peeling, table falling off the wall, In the shower the shampoo was basically water, the body wash was lotion - Elevators super slow and at points would take you to the top floor and not open and take you back down. Also elevator tiles cracked. - Waterpark was closed due to construction. We were not notified ahead of time. We did appreciate a 50% discount due to this and commend that level of making it right. - Splash pad water was ice cold that the kids couldnt play in it, just the pool. - Only restaurant open in the marketplace was the Hide Away Cafe and Antoines Pizza. It showed on the website the mexican and asian restaurants were open and when we went there they were both closed and looked under construction. The Hideaway staff and food was great, they did a great job the two times we dined there and were very friendly. - We got house keeping one of the days and although they cleaned the beds and garbage they did not restock the towels and coffee. Had to call two separate times to get coffee and towels delivered to us. First time getting these things delivered to us in a garbage bag. Never seen that before. - People selling time shares need to be upfront. We were told something different then trapped.
Stayed 3 nights in Nov 2025

10/10 Excellent

Roger

Stayed 2 nights in Oct 2025

6/10 Okay

Janita

Stayed 2 nights in Nov 2025

10/10 Excellent

Shantavius

Stayed 1 night in Nov 2025

10/10 Excellent

Eiglis

Travelled with partner
Liked: Cleanliness, amenities
Great
Stayed 1 night in Nov 2025

2/10 Terrible

Lester

Stayed 2 nights in Nov 2025

4/10 Poor

Ashleigh

Stayed 1 night in Nov 2025

4/10 Poor

Elizabeth

Stayed 3 nights in Nov 2025

8/10 Good

Shatoya

Stayed 1 night in Nov 2025